I've been on here since 2016 and don't typically post reviews, especially if it isn't helpful for the restaurant or others overall. I tend to read reviews and then try and judge for myself. However, Eddie Merlot's was so shockingly bad, during a special event when they should have been quality driven, I need to share so it doesn't happen to someone else's special occasion. We weren't spending Thanksgiving with extended family so I booked us a reservation for their Thanksgiving Dinner experience in the early evening hours so we didn't need to cook at home for two. I did this weeks in advance and we were all set. We show up, and immediately notice chaos at the front, with a ton of folks standing around waiting, which was an indicator that they weren't turning tables timely or there was a kitchen issue, etc. We check in and the hostess states something like, "Just so you know, we are out of the Thanksgiving meal so it's our standard menu." She then looks at us waiting for our reaction. No apology, no reason, no accountability, just waiting for us to decide if we were leaving. So we chose to leave. This is the first time in over three decades that I didn't eat a Thanksgiving meal on the holiday, so thanks to Eddie Merlot's I broke a tradition. If they would have notified us earlier, there's a chance we could have made other arrangements, but they didn't. No options for us that late in the afternoon with most places closed. Our previous experiences eating there were nothing special. Maybe we should have known better. Eddie Merlot's, please do better, especially with your customer service. A bit of empathy would have been appreciated. I understand being short-staffed on a holiday; then don't open and give your employees the day off. However, that doesn't seem to be what happened here regardless. Next time we have a special event we'll go elsewhere. read more

I had the best bartender today Lorenzo and Junior, they were so attentive and food came out quickly and made sure my drink was always filled 10/10 read more

We had a great date night at Eddie Merlot's tonight. Their service and attention to detail was really good. They worked very hard to make everything perfect. John was our server. He was very personable and made great recommendations on food and drinks. John was great about following up and a manager came by twice to make sure everything was to our liking. Thank you for a great dinner. read more

Not what it use to be. Had reservations, but didn't appear to need it. Server wasn't very attentive and kept pushing their wines and disparaged the selection we made. Had to flag her down for refills. Others in my party ordered filet and they looked good and cooked perfectly, but they said the flavor was subpar. My prime rib-eye was supposed to be medium rare, but was more medium. Flavor was good, but not outstanding. Brussel sprouts were decent, but creamed spinach was like a glob of cheese. French fries and calamari were the top two items! Overall, definitely not worth the higher end cost. read more

Eddie Merlot's - Overcooked prime rib-eye. - Steakhouses Near Me - Ashburn, Virginia

Amazing service and food. The atmosphere is very nice and comfortable. From the moment you enter you are treated as a special guest. Will definitely be back! read more

Lots of parking near by including the parking garages located near the restaurant. My first impression was that it was a little empty but that did not resemble the service or food we received. The food was phenomenal! Lenny was friendly and quick. We ordered an appetizer and then our dinner. I ordered the filet minion with garlic mashed potatoes and Brussels with bacon. I also order the sweet and spicy shrimp as an appetizer. Dinner didn't disappoint! Enough space to have parties or any other engagement. I'm looking forward to returning and having other items from their menu! ...ask for Lenny, very professional! read more

Lots of parking by including the parking garages located near the restaurant. My first impression was that it was a little empty but that did not resemble the service or food we received. The food was phenomenal! The staff were friendly and quick. We ordered an appetizer and then our dinner. This restaurant is served family style so be aware if one prefers steak and the other, a different meal. I ordered the filet minion with garlic mashed potatoes and Brussels with bacon. I also order the sweet and spicy shrimp as an appetizer. Dinner didn't disappoint! Enough space to have parties or any other engagement. I'm looking forward to returning and having other items from their menu! read more

We love Eddie's food, service and ambiance. Lenny has been our server many times. He is wonderful and always has a smile on his face. We have had the pleasure of dining at Eddie Merlots recently and Lenny truly made the experience outstanding, once again. From the moment we sat down, he was attentive, friendly, and incredibly knowledgeable about the menu. Lenny always ensures that everything we need is taken care of promptly. He has a great sense of timing and always checks in to make sure we are happy with our meal. The food is delicious, you can't go wrong with anything you order. It is an exceptional restaurant! We are a large group and Ruth always has a smile on her face and is very accommodating in making our reservations and ensuring our table is ready. THANK YOU EDDIES FOR TAKING SUCH GOOD CARE OF US !! read more

Ok, let me start by stating that I have my go-to steakhouses. This place was just one in-passing. Saw it. Drove by it...several times. It was date night. Decided to do something different. Made a RSVP. Went. Let me start from the bottom: Overall: This place is just great. Driving by (several times) and not even attempting to RSVP is just disrespectful! The food, the decor, the ambiance, the prices...just great! Look out (to my other favs) this one may have to move in. Have you ever been to several different steakhouses and said "if I could have one steakhouse that offered all of my favorite dishes combined, I would be in heaven"? I have. I do. AND Eddie Merlot's may be the closest that I ever get. Here is what I need: Fillet Sweet potato casserole Table bread with great butter Some kind of (white) potato dish (cheese is a bonus) Corn dish (YEAR ROUND PLEASE) Coffee and compliments (no milk, just cream) Not big on sweet desserts, but the hubby may want to indulge Salads (when the world isn't in a salad contamination situation) ...and guess what? Eddie Merlot's have it ALL! Granted, I will still have my favorites at other places, but this ONE place can now be my go-to for most of my items. I am glad to have finally tried this place, instead of just passing it by. read more

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We love going to Eddie Merlots. The food is always top notch and the service never disappoints. The afternoon of our dinner the manager called saying he saw a note on our reservation about our table placement and wanted to make sure they had the one we liked. We always prefer a nice table in the bar and they delivered. Great service!! Food was fabulous and the chocolate martinis a great nightcap. This one's a favorite place not far from where we live and it's a fact we'll be regulars. read more

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I came here around 3pm today and was the only customer here and it was absolute nightmare. I waited 30 minutes for a dozen oysters than came horribly shuck. I then had to wait another 25 for an undercooked steak. Everytime I come here they completely drop the ball. The "manager" Rob, does everything else but manage the restaurant. Couldn't even come and I apologize for the terrible performance. Stay away. For the same prices right up the street you can go to a real steakhouse called DC PRIME OR DIVAN read more

William was awesome!!! Great hospitality, timely deliveries, and explained many dishes!! Thank you!

I am reminded of Morton's and DC Prime by the meat and flavor. The steaks are all very blandly seasoned. It was so flavorless that I even tried a burger. Excellent atmosphere, but everything else is lacking I will stick to my Ruth's Chris read more

It is truly a wonderful dining experience everyone should experience. The GM, Patrick, is fantastic! He takes the time to come out on the floor and greet guests and ask about their dining experience: our waiter, George, was an incredible, knowledgeable young man with everything on the menu. He truly made our first time there the best. read more

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I did get a call from someone at Eddie Merlots but was unable to pick up the call and there was no message left so I had no way to return the call. I still welcome the call and if I am unavailable please leave a name so I know who to call back. Thank you! read more

Recently dined at EM for my bday. Unfortunately, the third time wasn't the charm. I chose EM's based on my past two experiences thinking "How could I go wrong?", especially for my bday. Bowie to Ashburn is quite a drive for a less than exceptional meal, and that is exactly what we got. The spicy shrimp tempura was okay, but quite greasy. The crab cake entree was not good, but the best part of my meal was the King Crab and Corn Bisque, that was absolutely delicious. My husband ordered a steak (well done), and was going to eat it until I had to insist that he let the waitress know that he asked for well done, not burnt -- which I emphasized when he gave her his order. She tried to explain that well-done to the chef means "charred". Well that very well may be, but the chef should know that a $79 steak should not be charred to inedible! Another steak was brought out that tasted so bland we just decided we'd box it and season it at home for leftovers. Maybe the chef was insulted? Who knows, but white linen dining should come with exceptional service and food to match. We got neither. Again, the best part of the meal was the bisque it was so good I took a pic, didn't want to take a pic of burnt steak), so order more at your own risk. Oh, and the ambiance was very nice. Doubt if we'll take the drive again, just for bisque. :-( One more thing, "Maddie" (sp) the hostess who welcomed us in was very polite and professional! read more

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Francesco (Maximus) provided excellent service. He was very attentive to our needs and he was knowledgeable about the menu and wine pairings. The food was out in a reasonable time on a very busy holiday and was hot, fresh, and tasty. The ambiance was warm and exciting as we discussed him visiting his home town of Rome, Italy hence us calling him Maximus. read more

My husband and I took my mom out for dinner. It was a busy Friday night but we were lucky to have two servers taking care of us, William and Simon. They were amazing! Shared recommendations with us, made sure our glasses were always full, and made a most delicious table side bananas foster dessert. Our steaks were cooked perfectly. Everything was delicious and Simon and William were awesome! read more

My friends and I decided to get together and sat in the "lounge" area. The steaks were average and overpriced. My friend ordered the Wagu Ribeye and it was extremely full of veins and fat. In the past he had had Wagu and if aged it does not have this texture. The buffalo filet was not seasoned and bland. On the positive side the Brussel sprouts were wonderful. The mashed potato's and broccoli were not seasoned (one would think a basic veg would be?). Not recommending it as our server was consistently absent and when we needed service. Look for somewhere else to go for the dollar $$$ price point. read more

What a treat this was for Christmas Eve! The food did not disappoint (Wagyu filet, Osso buco and Cod). The waitstaff was particularly outstanding. Thank you, JAKE, JADE and SIMON, for making a special evening with family so wonderful! read more

awesome service and great wait staff!! the best way to celebrate my birthday! William and Jade were amazing and made sure we were welcomed and were wonderful waiter/ waitress. read more

This is the favorite place of my friends for happy hour, but this last time was so different. It's like they completely forgot what customer service is. We were served late - food was cold - a waiter filled my water glass and then he walked away with it. A few months ago, we ordered cappuccino for end of the meal and they said the machine was broken... Guess what? We ordered this time too, and the machine is still broken! It's like their focus is somewhere else and it's not just one person - it's everyone. This was very unusual but it is making me think twice about bringing my whole family here for Christmas dinner. read more

Great Happy Hour with great appetizers and house wine. This is our go to happy hour. We loved it so much we decided we would spend our Christmas there. Wagyu ribeye didn't disappoint. Always a joy with Lorenzo at the bar . read more

Eddie Merlot's - Wagyu Ribeye - Steakhouses Near Me - Ashburn, Virginia

Folks I am truly struggling at how to approach this experience with also attempting to give my 18 year old son a wonderful culinary experience on his 18th birthday I got to to tell you that it is shameful to have such brands out there that reflect and advertise the upmost culinary experience with numerous $$$$$$$$ signs but the execution and product delivered end up sooooooo below average !!!!!! From start Had to get up and prompt a passing by waiter for attention as the wait for anyone to check in and take a drink order should be the expectation Then the red wine ordered was out of stock while being suggested a totally different red for an additional 15$$ Then come the appetizers Beef carpaccio lacking lemon, olive oil and true Parmesan and or Pecorino Romano then get this ; served with potato chips wow the nerves.... Fried tenderloin pot stickers squirted with a horrible sweet and non spicy Asian sauce which seemed to be delivered by some broad line distributor as a ready to fry frozen appetizer Oyster Rockefeller tasted descent but lacked lemon wedges Then came the Wagyu meatballs which, in all honesty looked like two Angelina frozen meatballs from Harris Teeter licked with a bland tomato concoction and a sprinkle of this concrete textured like Parmesan shredded cheese As we all disputed the idea of settling the bill at that moment and possibly walking across the street to a Matchbox to enjoy a burger and or Pizza and wings; for the sake of our 18 year old's request to proceed with ordering dinner we decided on the veal porterhouse medium but served mw , a 12oz prime strip and the 16oz prime strip with truffle French fries (frozen fry sprayed with Home goods truffle oil .... ) This is enough reality !!!! However a 595 dollar bill for a party of 3 with this level of meciocracy should be made aware to all; as no one should be coerced in that level of expense with such a IHOP level of delivery and experience Sorry for being so direct but this was truly the experience we just went through Thanks for reading !!!!! read more

My wife and I have been here at least three times over 9 years. Not once has it been good. We dined here again last night and again it was just mediocre. The Prices are high, the service was slow, the pacing of the meal was slow, and the food was warm at best (not hot) and under seasoned. You could literally go to Firebirds, or even Outback and get the same quality food for half the price. read more

I think my biggest problem with this place is that it is very over priced for what you get. I went with a group of 6 people and we split a lot of the apps and sides so I think we got a good taste of a lot of the dishes. I tried the bison filet and ordered it medium. It came out with no pink in the center at all and dry as a bone. It was a 6 oz cut but it seemed much smaller, I think I could have finished it in 5 or 6 normal bites, and it was $50. A few of the people in my party got the Wagyu ribeye which is a $100. I tried a bite and it was a good steak but far from being worth $100. One of the apps we got was the charcuterie and cheese board which is $20. It had very little cheese and meat on it but a lot of grapes and apple slices. I specifically order the cauliflower au gratin and I was a little disappointed. It was basically cauliflower with some cheese sauce on top with a bit of bread crumbs. I was hoping it was more like a mac and cheese but with cauliflower instead of noodles. In summary, the food isn't bad but it isn't great and certainly not worth the price they are asking for. Steak places are a dime a dozen and the only reason this one stands out is because of the cost. read more

went for best friends 60th birthday and if was fabulous. Food spectacular, service unparalled and would highly recommend. Pricey but you get what you pay for. read more

Came in late on Sunday but pleasantly surprised. First of all, Jessica our server was one of the best we've ever experienced.... From a frequent diner all over the world, she was hands down best we've had. The food was great too, from steaks to sides. Definitely come and ask for Jessica! read more

Very disappointed in this restaurant. It's definitely, no Eddie V's! The server didn't seem knowledgeable of the menu, and didn't seem to be able to answer our questions regarding the menu items. The Waldorf Salad left a lot to be desired. Very sparse on the pecans, apples, and blue cheese crumbles the menu promised. It took 25 minutes for the filet trio. The oscar was the best since it had a few pieces of crab. The Cedar Plank Salmon was okay, but nothing to write home about. The Jalapeno Scalloped potatoes missed the mark. They like the asparagus and much of the other food lacked seasoning. Overall not a great experience. The sweet and spicy shrimp was the most flavorful thing although it was soggy and all of the tempura batter fell off when we tried to pick it up with a fork. The ambiance was the best part. I do wish it was dimmer and had candles on the table. The valet walked over to our table and said "I'm about to go home, so here are your keys. Your vehicle is parked out front". The restaurant wasn't closing for another 30 minutes. I usually go to DC Prime, but made the mistake of switching to this restaurant. I won't be back. read more

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My friend and I decided to try this restaurant as we like steakhouses and the chance to have a leisurely meal to catch up. The first thing that was really off putting was the decor. This is a very expensive steakhouse and the decor was worse than a Cheesecake Factory. The Ashburn location is extremely badly designed with any prime booth seating being between both ends of the kitchen. The restaurant wasn't busy, but we couldn't get a good seat anywhere. I had the corn/crab bisque as a starter. It was buttery and ample, but lacked any real crab and corn-mostly liquid. My friend had the fried oysters and said she had definitely had better. We had drinks and I have to say it was one of the less good cocktails I have had out in a while. The liquor tasted old and as the bar was hidden off in a completely different room (another design flaw), there was little way to actually ask for something better. For the main, I had a filet and my friend had a filet, and asked for some scallops on the side. My filet was burnt on the outside. It was a good piece of meat, but tough on the outside because it had been set on the grill too long. For the price paid at this location, the meat should have been perfectly grilled, and it was far from that. Whoever cooked it hadn't cooked it with any love. The only saving grace was the waiter. He was extremely good and accommodating--just working in the wrong place. This is an expensive place, but not worth the expense. read more

We recently visited Eddie Merlot's for dinner and drinks as part of a friends birthday celebration at One Loudoun. It is within easy walking distance from the hotel we booked for the night (Tru by Hilton) but, even if we had driven, there was plenty of parking. We had reservations and were quickly seated when we arrived 15 minutes early. I have to admit, the table setting was kind of insane. Maybe a little overkill. But I get it, they want to present as upscale. Our waitress was a attentive and knowledgeable. Although we didn't get steak this time it was nice to learn they have their Wagyu selection back. I had the Mojo Shrimp and Scallops and my husband had the Sea Bass. Both were divine! Aww didn't get any appetizers as we chose to just enjoy the Old Bay dusted crusty warm bread. But seriously the best part for me was the White Berry Martini (or three) that I ordered. Fresh fruit, appropriately strong, and with a sweet (but not overpoweringly so) taste. Seriously, I highly recommend this cocktail next time you visit! It was a great evening in an inviting atmosphere with cozy chairs, and great company. We will definitely be back. read more

Raff is the best server ! His service made the food taste so much better. Made my birthday so much better

Wonderful happy hour! Spiced cherry mules were delicious. The tempura green beans and wasabi dip were terrific. The waygu cheeseburgers were juicy and flavorful. The fries and chips were excellent. The creme brûlée - on the house for my friend's birthday - was a lovely finale. The weak item was the tomato burrata salad; they definitely could have done more with the tomato prep. The service from Michael was excellent - attentive, friendly, but not hovering. A fabulous evening. read more

Two of us went there for dinner last night. While the servers were courteous, it took them a very long time to bring our orders and to even notice if we needed anything. We had to ask for them a couple of times. Our drinks came after we got our appetizer and salads. Not desirable! After about 35-40 minutes, we got our dinner. We had been there once before at the outdoor seating. While the service was even more poor then, the food was good. I cannot say the same for this visit. I was supposed to get blackened shrimp, they were anything but! Just sautéed in butter with NO hint of being blackened. One shrimp had some Cajun seasoning, that's all. I asked for them to be correctly made. When they were brought back, barely "blackened, but with more Cajun seasoning on all of them. My mashed potatoes were dry and tasteless and not at all soft, fluffy or flavorful. My daughter's loaded potato, had about a teaspoon of grated cheese on top, a bare sprinkle of bacon bits and that was it. So our meal was EXTREMELY disappointing. She also got her glass of wine after we complained to the management. The only good parts of the meal, were the salad, bread and dessert. Hardly justifying the 3 figure cost of dinner! We have decided that we will not be going there again. It was a total waste of our time/money!! read more

We had dinner at Eddie Merlot's in Ashburn on Christmas night. Yet, I need to add what the experience was like... (Please follow) Our reservation was for 5:30 pm We arrived at 5:20 pm Sign on the center of the entrance door read "Proper Attire Required". My Stetson sat on the chair to my right (I was always taught that all hats were removed at the dinner table) At the table directly beyond us; 2 of the 3 males (party of 5) kept their baseball caps on (reversed) throughout. We were given wine lists and menus As the server(s) asked for our drink selection  ...we had 3 (2 wait staff and 1 bus) throughout the night each trying to take our order and not duplicate or miss what the other had done It wasn't working well I ordered iced tea, Huixin ordered "hot" water please We were asked for our dinner selection... We asked for a few more minutes to decide One of our wait staff came back shortly and took our dinner order I ordered the Prime 16oz ribeye, med rare Huixin order the Lamb chops that were prominently displayed on the front of the menu We were then told that Lamb chops were not available (Would have been nice if we were informed 20 minutes earlier that the Lamb Chops were not available that night) Several minutes later the 2nd of our wait staff returned to take our order I ordered the 16oz prime and Huixin ordered the 7oz wagyu fillet Subsequently our drinks arrived.  My iced tea and Huixin's "hot" water ... we paid no attention as the drinks were being placed as we were in conversation A few moments later we addressed our drinks... Huixin's "hot" water was in a cold water glass with condensation covering same It was ICE water... sans ice It then took nearly 15 minutes to find a bus staff to address this inconsistency for us The first of dinner then arrived... approx 6:41pm  (note - our reservation was 5:30pm - Eddie Merlot's puts it in print that they allow 90 minutes per party) 3 times different wait staff came by our table carrying trays of food for other diners, above their shoulders (we were seated in the center aisle of the back dining room.  There were 2 other lines of tables, one on my left against the window and another on my right against the wall with a total of only 3 parties for both lines) Each time the serving staff carrying the trays over their left shoulders passed over Huixin's head. This concerned her a bit and we asked could we be seated on the line to my left against the windows. We were informed that ALL the tables were booked and this would not be possible The entire line of tables against the window received NO more diners for the duration of our stay,  and as we were leaving it became evident they were closing that portion of dining for the night. As we had been begun to dine, 10 minutes in to meal, with our mouths full, a gentleman in a suit decided to ask how our meal was going. With my mouth full I just nodded and shined him on. For nearly and hour and a half no one had taken any interest into how our meal was. A few moments later Huixin looked at me and our table and asked me if we could get some "paper" napkins? I know this is not unusual for her, so within 10 minutes I found a buss staff to address this issue. We were informed "Yes, right away" By now our meal had lost all of it's inherent heat. 30 minutes later there were still no paper napkins. We then found one of our wait staff to address this issue, While at the same time, Huixin asked why did her wagyu fillet look identical (except for size) to my ribeye. We showed the last few slices of each to our wait staff (and to us, they tasted the same) There was no definitive answer. Eddie Merlot's may have wonderful dinners and service at other locations, But for us; this location is still trying to find it's identity, All of the procedures fell apart. Huixin was very upset (That means I take the blame). But in fairness, my 16oz ribeye was nice As for ASHBURN - Eddie Merlot's I can never take my fiancée there again. Apparently Ashburn doesn't know how to run a restaurant. read more

Lorenzo is a world-class bartender. He's attentive, kind, and knowledgeable. when we walk in and see him behind the bar, we know we're in for a good night! Eddie's is our go-to spot in Ashburn! read more

My husband and I came here to celebrate our anniversary and the staff, food and atmosphere did not disappoint! We had a wonderful time! We had the EM merlot wine which was delicious. We ordered the tuna poke, the tempura asparagus, two steaks, and the carrot cake. Everything exceeded our expectations! If you are staying at the nearby resort, do yourself a favor and make a reservation to celebrate at Eddie Merlots. The resort had nothing even remotely close to the elegance of this fine dining experience. We found that out the hard way. "( read more

Went to Eddie Merlots for dinner with a friend for the first time Saturday. First off - those Who have never been do not follow the directions that yelp has to get to this place. The yelp directions had me out in the middle of Ashburn Road and Hay road and the restaurant is not there - it's at one Loudoun. so for the first few minutes I had to explain to my friend why I was 30 minutes late - luckily we had a reservation and she had a fruity drink to keep her company. I knew it was a la carte and expensive- but very excited that another good restaurant had come to Ashburn with prime steak. Dinner was delicious- I had the filet with asparagus and hollandaise. My friend had the sirloin with broccoli, and we split a Caesar salad and mashed potatoes. Did I mention food was delicious? All veggies very fresh. Potatoes a little underwhipped and chunky but a lovely meal. Kenneth was our server and he was great. They were slammed. Ken didn't check on our meal til we were mid through. So, had anything been wrong I would have been frustrated but there wasn't. For dessert we had the carrot cake. I don't recommend. Too huge and too soggy. It can feed a table of four. I don't like big chunks of pineapple in my carrot cake, so not great. I will say the caramel sauce around it though was delish! Will come here again for certain, but I highly recommend sharing sides. My 7 oz filet was $42. With the hollandaise. They should not charge extra for the sauce for god's sake. When I come back I will order something that is less expensive for certain. But the point here is I will definitely come back. read more

Eddie Merlot's - Colossal (but soggy) carrot cake - Steakhouses Near Me - Ashburn, Virginia

Great Service Eric make sure I had the best birthday celebration! Food was great! The ambience was nice and Eric made sure to make my birthday feel special! read more

The cheeseburger at Eddie Merlot's is particularly good. the beef is leaner than cheeseburgers that I have had at other restaurants which I appreciate. Lenny served a group of about 20 women with both aplomb and efficiency at a Happy Hour gathering on Thursday, 9/19/24. read more