European Cars of Williamsburg successfully did a difficult job on my 2009 Bentley. They…read moredemonstrated a thorough knowledge of the car when most shops won't even work on them. Best yet, the job was done earlier than expected and below the estimate! As a surprise side benefit, the finished car looked better then anytime since it left the showroom floor. A great job! Thank you!

Don't waste your time calling them. I spoke with Gus, who put me on hold immediately and I could…read morehear him talking to another customer telling him to go somewhere else for his service. He came back on the phone with me and asked me to explain my problem quickly. As I was giving him an abbreviated version of my issue, he cut me off and asked for my license plate number. I asked him why he needed that and he said so he could look my car up. I told him I didn't have it with me and told him the make, model and year of my car. He told me he didn't want to work on it because of the parts, hassle and his technicians couldn't handle older European cars. Seriously? Total crap business. Fortunately I found out how bad they are BEFORE he had a chance to get one penny from me! I consider myself blessed.

It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

Well seeing how I did inspections I think I have some knowledge of the requirements by the state…read morefor inspections. I also know about up-charging a customer. With the long and drawn out babble I just read, I think it's safe to say I hit a nerve. Bitter truth tends to do that. You think because you're a woman that you don't do things like that? Really? Your the owner but you are going to pass the buck to this Jo Tinker huh? The "fact-based information in which you do have available"? You can't even pull up the information of a 5,000 quote? Not much of a owner if you don't know what your shop is doing. What? do you just sit back and collect the money you scam from these people or do you not care enough to say "Sorry, I will look into it"? Looking at the other comments here, I see every negative review and you put the blame on everything but you and your shop. There's your facts.

I used to love this place, but they have become just llike any other mechanic. I took my vehicle in…read moreand did tell them I had a warranty, they charged me $120 to run a diagnostic test on it and then turned around and said they wont honor the warranty. Why not tell me that in the first place? Disgusting. I will do business elsewhere.

Great shop, great service, prompt and fair with cost. Will definitely do business with them again…read morein the future

I've been using Carroll's Automotive for 17 years after finally getting fed up with the poor…read morequality of work and unrelenting upselling at the dealer (Williamsburg Jeep). Carroll's Automotive does honest work, fixes what needs to be fixed without trying to sell you repairs you don't need. I would highly recommend this business for your automotive repair needs.

This place does thorough work at reasonable prices. Explained things in detail and I didn't feel…read morelike I was being taken advantage of with extra services, as I've felt at other places because of being a woman.

Huge accolades to Williamsburg Automotive Repair. After thinking I needed new brakes on my Nissan…read morepassenger van and being new to the area, finding a good automotive repair shop seemed daunting. I did a search, found Williamsburg Automotive Repair, and crossed my fingers. After inspecting it was determined my brakes were fine and they called my husband to let them know it could wait. I also got an oil change and it was WAY less than I was expecting. Thank you for being an HONEST business.....we have four drivers in our home and we have found the place we will return for car maintenance. If you want an honest opinion, car care you can trust....this is the place for you!

Had my 2016 F250 recently there. The mechanic and shop manager were great. I had the dreaded…read morecheck engine light pop up and the mechanic found the issue and they were able to order the parts and get me fixed up. As a new issue came about they showed me what it was and discussed what was needed and why. I'm also traveling from out of state & both of these gentlemen were knowledgeable and upfront with the costs. Having waited for the repair work to be done I heard the manager tell a customer that they didn't need a replacement because the items had plenty of life on them. He didnt upsell the customer and IMO took care of that customer by being honest. The cost for the work was fair and if I have another issue (hopefully not) I will use them again.

The oil change went well. I have confident in going there and getting the work done.read more

My go to for all kinds of repair. Pricing super reasonable and they're so reliable. I've had them…read moredo every bit of work I've needed for months, clutch replacement, wheel axels replacement, headlight assembly, tail light assembly, and much more. They work quickly and quality of work is amazing. They've never steered me wrong. Seriously amazing business with great employees. (Also never made me feel like shit about getting all this work done on my 200,000+ mile car that I have an emotional attachment to, like other shops)

This shop was a life saver!!! They found me a tow company when I was stuck at Busch gardens fixed…read moreme car in no time which allowed me to make the 5 hour ride home all reasonable price with great communication! I can't even find service like that in my home town!! Highly recommend

They are the best,trust worthy,and the price very reasonable and fast thank you againread more

Always able to get straight answers to my questions and reliable, trustworthy diagnosis prior to…read moreservice or repair work. All you could ever want in an auto service center.