I have been working with Delores at 5 star for the last 8ish years. This has been a great company…read moreto manage my rental property. If something breaks she communicates the issue fast and keeps my tenant happy. It's nice to not need to worry about my property. Thank you everyone at 5 Star Property Management.

No actual web site. No venue to communicate. Complaints to residences represented go unanswered…read more Residence properties are not maintained nor regarded as assimilated to neighborhoods. Specifically, 8209 north way sw. Woman residence screams vulgarities at her "children" with very loud voice and constant tirade. Very loud, vulgar and unabated. Property mgr. does nothing. Don't believe positive reviews, they are manipulated and false. I live next to 3 5-Star properties and all are dilapidated and residents are un-vetted to live in a residential community; extremely loud vocally at all hours, properties un-cared for, no respect for neighbors, no dignity for property and despite continued complaints, 5 Star maintains ignorance. Do not do business with this company!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Been living in a property managed by them for 4 years and they have been great overall. Very quick…read moreto address any work orders for repairs. Respectful and friendly. Would recommend.

Professional, knowledgeable, honest property management company. The property managers have years…read moreof experience and the credentials that go with it. The maintenance manager has many years of experience and can actually fix indoor, outdoor, appliances, etc. He doesn't have to go out to a property multiple times to fix things. The staff is responsive to everyone--tenant, owner, vendor, potential tenants and owners. I have had dealings with property management companies that are the complete opposite. I'm surprised those companies are still in business. Dishonest, non responsive, overcharging owners, illegal practices, in lawsuits because many of their staff are not qualified for their positions and do not know the rules and regulations. They send out multiple maintenance techs to a property to fix something and they did not fix it--but the company still charges the owner? Of course a few people will do a review to complain about Parkwood but there are many many happy and satisfied tenants and owners. Way more than a couple disgruntled tenants who most likely didn't read their lease where everything they need to know is written in black and white and signed by them. Parkwood is the BEST choice. 5 stars. 10 out of 10.

If I could rate this company zero stars I would. This whole company operates like "Class A…read moreSCAMMERS". Former Employees not receiving compensation, Vendors and Contractors constantly being stuck with outstanding bills and fees.. meanwhile blaming THEIR lack of paying on THEIR bad business practices and lack of professionalism. As a person who has unfortunately done business and worked with this scamming company.. we will be placing liens on their properties and perusing these matters legally. Do yourself a favor and DO NOT RENT, WORK WITH, USE THE A PROPERTY MANAGERS or PATRONIZE this Scamming Lying Company.

Very unprofessional with your time. Also if your military prior military watch out the environment…read moreI was in was unsafe for me or any guest. A lot drug activity and surroundings was unclean and over grown bushes and grass. Oh be sure to watch your shoes cause if you don't own a dog you will be sure to get it's poops on the bottom of your shoes. Also you will get blame for things when your not at the residence or even in the state.

Take a look at the rating's and decide if you want to risk your housing, peace of mind and money…read morewith this company. For starters, my family and I were subjected to the owner of the property frequently stopping by uninvited to ask questions like "How is your husband doing at work?" and generally being nosy. This happened at least a dozen times in less than a year and yes, it made me feel very uncomfortable. There were significant issues with the house that were never repaired. One shower upstairs was unusable because it would leak through the kitchen ceiling. I told the owner directly since he made it so convenient for me to talk to him. I also reported the issue directly to BCI Properties through their own client portal. The gas fireplace was supposed to have a safety barrier installed so our baby and preschoolers wouldn't 't burn their hands on it. Promised before we moved in and never happened. The dishwasher had a broken spring on the door so it would dead fall with enough force to bruise my legs several times and it took 9 months to get that fixed. The dishwasher was broken for a month and during that time the washer died too. What are the chances? Most of these issues were 1st world problems so if that isn't compelling enough I'll share the best part about this whole circus. When we moved out we expected most of our security deposit ($2,650) to be returned because we left the house in great condition and deep cleaned nearly ever surface. What we received was an invoice for around $5,000. Long story short, I took them to small claims court and won. Not only did I win but I asked to court to double the deposit BCI had fraudulently kept and got that too. BCI appealed the decision and again they lost. Interestingly, our property manager, Naomi Burke quoted RCW's to the commissioner as if she understood the laws. Clearly she didn't. . If you have the misfortune to be renting with BCI now, do yourself a favor and document everything. Take pictures before and after you move out. Take a screenshot of your repair requests on their client portal (You will be locked out as soon as your lease is over.) for your records assuming you'll be in court and need to prove their negligence. Also, texts are admissible as evidence for your case. You can win against them if you are willing to play the long game but better yet, don't do any business with them and save yourself the stress.

I inputed a rental application and called several times two weeks prior to Christmas. I never heard…read moreanything back until a month later. Terrible customer service . Specially with needing to find a place ASAP. I do not recommend. If I could give 0 stars I would.

I would not recommend working with Darcie. We trusted her to properly vet tenants for my parents'…read morerental property, but the experience has been extremely disappointing. The tenants disclosed that they were smokers and stated they would only smoke outside. However, this should have been a significant concern and was either overlooked or not taken seriously during the screening process. After issues arose and we reached out for assistance, there was little to no accountability or support. Since moving in, the tenants have openly bragged about having been in prison and have exhibited behavior that has made us feel uncomfortable and concerned about their stability. While everyone's past is their own, these developments have raised serious questions about how thoroughly the screening process was conducted. A realtor's job is to help protect their clients by carefully vetting prospective tenants and identifying potential risks. In our experience, that did not happen. We are now dealing with the consequences of what appears to have been a lack of due diligence and poor judgment. Unfortunately, this has been a costly and stressful experience for our family.

Today I inquired regarding a property that was listed for rent. I asked one simple question…read more Would it be possible to tour the property prior to putting in an application? Within an hour I received a form email regarding the property having an application pending. Ok, but I am now curious regarding other properties. I have questions, and since the email was clearly form, I call. Stacey immediately assumed what my question was. Inaccurately. And would not let me get a word in edgewise. I tried this twice. Never got to ask the questions, and I can not imagine how impossible this company would be if they were managing a property that I cared about. Can you imagine renting from someone like that? Not me. We will not suggesting this company to anyone for management of property nor rentals, and will be avoiding any dealings with the same in the future.

Willow Properties has, for many years, taken excellent care of our properties. They quickly resolve…read moreany issues that arise. They are extremely communicative about issues and concerns raised either by occupants or upon inspections when they notice a problem. I am very please they are working for us.

I am an owner with Willow Properties and have been for over 20 years. I am very pleased with their…read moreattention to detail for my rentals and the Landlord Tenant Law. They keep up on repairs and therefore my investment. Would recommend them without hesitation.

He got a tenant for us after a huge delay and we had to force him to lower the price to do it…read more Meanwhile we had no income because of the delay. He screamed at me when we signed up another realtor to sell my mom's house when she died at the request of her attorney. He delayed getting another property rented for 5 months not notifying us that his handyman had left the job so getting it ready to rent was severely delayed. He caused problems between me and my sibling business partners by not taking responsibility for his behavior saying we just don't like each other.

I seen an ad on craigslist for one of his homes on s Puget Sound Ave. I reached out to him and he…read moreimmediately texted me the application link of which I completed the first week of June. a couple days go by and landlord solutions reaches out which lets me know my application was ran. I gave it two days and called them on a Tuesday to be told they were done with the verification process on Thursday (5 days prior). I then reached out to the number listed on google that populates when searching the name of the David Reames company (253) 302-4290. No one answered or returned the call. I called David back on his number and did not get an answer. I waited a couple more days and finally got him to answer. He issues me an excuse on why he has not reached out (2weeks has gone by) and says he will call me back. I Wait yet ANOTHER week and don't hear back. I am now on almost 4 weeks of no response on the status and see that he has now posted the ad back on craigslist to prowl on another innocent renter. At this point I could care less if he calls back as I would not want to rent with someone who cannot return a call on an application status. That right there says a lot about his company and I will not be referring him to anyone.

If u don't move your car for four days they tow it! You're allowed to have two cars but u have to…read moredrive both in 4 days and it's a hefty fine! The tow company doesn't give u a courtesy call and Echelon doesn't give a courtesy call!

We have lived here for 3 years and haven't had issues. This review is for the maintenance, as…read moreanytime we do need something fixed it is usually fixed within the day and even within the next hour. Wanted to give a shoutout to Eddie Rosario, he was very nice and fixed the issue quickly. Very nice and glad everything got fixed soon.