I was impressed by the firm--they spent a lot of time with me explaining the problems and checking…read moreto see what my objectives were. I had been using another firm, the most highly rated service here--and they would come annually for ten minutes to "check the irrigation system" and give me almost no feedback but charge me a lot. Bluebird was very different--you could tell they knew what they were talking about, cared about irrigation systems, and wanted to help me do what I wanted. Bluebird was professional and organized and came and left when they said they would. My system is 12 years old and has had some less than satisfactory hacks--and it needed work. Bluebird wasn't cheap but they were upfront about everything, presented estimates for the needed work in stages so I could fit the work to my budget--and explained clearly what they were doing and why. They also made some changes at the end for free when the water wasn't quite doing what I wanted done. I will hire them for yearly evaluations and call them if I need additional work. I highly recommend them.

Gary did a great job troubleshooting our broken pipe and perform a quick repair. communication with…read morethe team was excellent and the service was excellent. Pricing is fair and Bluebird gave a small discount when requested. It was an overall pleasant experience working with the Bluebird team and I will use them again.

I had a puddle outside a valve box in my back yard and a controller which failed to turn on two…read morezones. Within two hours Ryan had diagnosed the problem, replaced the leaking valve, rewired the connections to the controller and brought the two missing zones back into action. I was very impressed with his knowledge, repair skills and friendly demeanor. Not only was the job well done, the price was very reasonable. A keeper for sure.

I had two sprinkler companies come and try to fix a dead station and a leaking sprinkler head. Both…read morepaid but were glad to collect their fee. Austex was my third attempt to fixe the problem. In a half hour everything was working like new. It turned out to be a stuck open valve and worn out wiring.

Excellent repair experience, with friendly expertise! I was…read moreable to schedule on short notice, and get my system working.

Santiago inspected my sprinkler system and said I didn't need a new system. Santiago repaired my…read moresystem and saved me time and money! Highly recommended Santiago for your sprinkler needs!

Heartland Sprinklers just set the bar for what home service should look like, and Kevin and EZ…read morecleared it effortlessly. I've dealt with plenty of contractors over the years, and the experience is usually the same: they show up late, rush through the job, and leave you with more questions than answers. Heartland was the complete opposite from the moment I called. Scheduling was fast and easy, they arrived right on time, and it was immediately clear these guys actually know their craft and take pride in it. Kevin and EZ were thorough in every sense of the word. They didn't just run through a checklist; they took the time to explain what they were inspecting, what they found, and what it all meant. I never felt rushed or talked over. They treated me like an adult who deserved to understand exactly what was happening with my own system. And then they went a step further and personally programmed all 14 of my zones; something I wasn't even expecting. That kind of extra effort is rare, and it didn't go unnoticed. The professionalism was top-tier, but what really stood out was how genuinely friendly and down-to-earth both of them were. Great people doing great work. And to top it all off, they back every job with a 12-month warranty, which is not just confidence in their work; that's integrity. Don't waste a single phone call on anyone else. If your sprinkler system needs attention, Heartland Sprinklers is the only call you need to make. I recommend them without hesitation and will be a customer for life. Thank you, Kevin and EZ! You guys are the real deal. -- Harper M.

We just had Heartland replace to underground valve heads, and they did a full sprinkler tuneup…read more They also did a top notch repair on our second sprinkler system, which waters our flower beds. They were very polite. They listened to all my requests, and self diagnosis. And they did a fantastic job. Also they were responsive to coming out quickly since I had a water leak in the system. They are now my go-to guys for sprinkler work.

Wow, what an amazing experience. Stan was easy to connect with from Yelp…read more Older house we bought - inherited sprinkler issues :/ He was very communicative. Answered all questions I had. He came out a few days later and did an AMAZING job. Located the valve boxes, did the repairs, gave helpful information about the issues/repairs. Honest and good pricing. Junior was such a great employee too! Highly recommend.

I found this service through Yelp. They were extremely fast and professional. I originally made an…read moreappointment with them for a few days later to just have my sprinklers checked after the winter. Then I went to turn on my sprinklers so they would have some water while I waited and found my sprinkler control panel was a mess and resetting it didn't fix the problem. I told On The Spot Sprinkler Repair about this and they recommended I got an inexpensive replacement sprinkler control system from Amazon which then arrived the same day. I told the repair service that I was now in a bit of a rush since I went from maintenance needs to a completely broken system, and they squeezed me in the next day which was EXTREMELY nice of them! Oh, and it turns out that my sprinklers were fine after the winter, I just had a busted control system -- perhaps from an electrical surge so I am now protecting the system with a UPS/surge protector setup. (I had an old UPS that I was going to throw away but it had plenty of juice left in it for such a little control system.) All communications with them were very fast and professional and On The Spot Sprinkler Repair was very knowledgeable which is not always the case with repair people.

Highly recommend this company and especially Fernando! He came out, checked our sprinkler system…read morethoroughly, and did an awesome job getting everything running perfectly. If you need any sprinkler work done in the neighborhood, Fernando is your guy. Thanks for the amazing service!

I couldn't be more impressed with my experience! From start to finish, everything was seamless. The…read moreonline appointment system made scheduling incredibly easy, and I was able to request an appointment in just a few minutes. Shannon was also wonderful to speak with over the phone--he was so friendly, informative, and made me feel confident that I was in good hands. Michael Gutierrez , the irrigation repair technician, went above and beyond. He was able to come out and replace my irrigation controller the very same day I requested an appointment, which completely exceeded my expectations. He was professional, knowledgeable, efficient, and took the time to ensure everything was working perfectly before he left. It's clear that he takes pride in providing outstanding service. I really appreciated their upfront estimate before I approved any work. Exceptional customer service like this is hard to find these days. I highly recommend this company to anyone needing irrigation services, and I will absolutely be referring them to my friends, family, and neighbors. Thank you for making the entire process so easy and stress-free!

I thought I had a bad valve after getting back from a vacation. I put in calls to a number of…read moreplaces; including my last service and they said it would be a month before they got out here. I got a very quick text from Trace. He said that it would be a while before they could get out here but he put me on a list for about 3 weeks out. Summer, bummer! Anyway, in the interim I noticed that I was just overwatering in a location. Armando came out and I pointed that one sprayer definitely wasn't coming out. Other areas were not receiving enough water. He replaced a pop up spray and a fitting and did adjustments. What a nice young man! Sprinkler Repair Pros provides a price sheet when presenting the bill. My former servicer sent an invoice that same evening with no real explanation for charges. Up front pricing is wonderful! Armando also marked the parts that my system would need so I can do my own little "estimate" in the future. Armando also took a check whereas the other company refused to do so and would just email the invoice. Then, when they didn't get the check immediately they would keep sending annoying emails. I have found my go to sprinkler repair service! Yea!

Sprinkler Repair Pros does not provide good service when it comes to the warranty on their work…read more They charge customers for a service call even if the call is for something they have just worked on. They also, only text customers back so they never pick up the phone and talk about issues that are hard to resolve over text. Very poor customer service and hence would not recommend this company! PS Despite what they might say about their "warranty", they will NEVER go above and beyond for their customers. Their employees are short tempered and RUDE & immediately suggest trip charges to come out and look at anything that isn't functioning properly (even after a few days).

I absolutely loved dealing with Eric. He was able to come and check out the irrigation system in my…read morefront yard and back yard (a combination of sprinklers and drip system) that was faulty, give me his assessment and multiple options for resolving the issues, and then he was able to get the work on fixing it all done that same day! And as I was planning to do some landscaping work and lay new sod in the backyard, he gave some advice around how to arrange the irrigation system, and made an easily accessible connection point for a drip system to put into the flower bed, which I ended up taking care of myself later. What I also found very valuable/unique is that I could message Eric asking a question or two about operating the system and send him a video - within 10 minutes he would respond with a helpful answer. All in all, great experience.

BEWARE!!!!!!!!!!!!!! DO NOT CALL THEM!!! HORRIBLE CUSTOMER SERVICE AND BAD…read moreWORKMANSHIP!!!!!!!!!!!!!!!!!!!!! READ MY EXPERIENCE BELOW!!!!! I have no idea why these guys have such good ratings... here is my horrible experience with this horrible company and business owner Eric. It started about almost 4 months ago. My irrigation system was not working at all when turning the timer so I looked on Yelp and found them. So I decided to give them a call, like some other low rating users here state, no answer, voicemail, or returned calls... Eric did not return my call it was one of his employees a week later, forgot his name. That should of been my first sign to stop and not allow them to work on my lawn... however, I was too busy to call someone else which is why when they called me I decided to just go ahead and have them come. Once they came, they charged me for checking the system, replacing some sprinkler heads and suggested I changed some of the backyard control valves which they believe seemed to be the problem. I paid over $550 dollars for the hours of labor and parts and they left. Well, to my surprise I came home that night saw the sprinklers running as they should and was happy, however, I woke up in the morning and noticed they were running. So I went and checked the timer, turned it to off and saw the sprinklers go off in the backyard. I then left to work. Later that day my wife comes home to a FLOODED BACKYARD!!!! even though I turned the sprinkler system off it did not stay off it came back on who knows when during the day and it was on all day, backyard was completely flooded and water was running all the way down my front driveway from backyard onto the street, my water bill was way over $400 dollars that month not including my regular $200 bill so over $600 dollars!!!!!!! I was so pissed I called Eric, who then took his sweet time to come back. Since he took so long to come back to fix the issue I manually turned off the main water line that is in front of my house to the irrigation system so that this would not happen again... Well he finally came back and finds out that the issue was with the parts (Backyard control valves) that him and his employee replaced. He then tells me that he fired the guy that did that like if that takes care of all my problems and my high water bill. I then tell him that he needs to reimburse me for the water wasted and or refund me some of the original money i paid him. He refused and said he could not do that, the only thing he could do is pay me back with labor but he will not do anything until the City of Austin can prove how much water it really wasted and what the bill was. I mean, you call this customer services?????!!!! I then dealt with City of Austin to only find out that they only pay 50% of the water overage since I reported it to them and it takes 3 to 4 billing cycles!!! so I had to wait, in the mean time it has been raining a lot in Austin so I have had no need to use the sprinkler system since he supposedly "Fixed it"... so to my yet again surprise I go to turn it on 3 weeks ago or after the week that stopped raining and IT DOES NOT WORK YET AGAIN!!!! so he never actually fixed the damn problem!!!! So i called him and nothing again.... no text message replys, no returned calls, left several voicemails, nothing. So finally after 4 months of dealing with City of Austin and finding out the correct amount of the overage, I email him the receipts from City of Austin and no reply to my email. I text him asking to please reply or call and nothing. It has been now almost a week since I reached out to him and I am just going to call another irrigation service to come resolve my issue and probably yet again pay another 5 to 600 dollars since this guy will not call me back. So I ended up paying him $560 dollars for nothing plus another $400 to City of Austin for his employees\companys mistake and now I still have a bad irrigation system... Well, this was my experience with these people, I have seen some other unsatisfied clients on here, I hope any others out there voice their concerns so that no one else is a victim of this horrible business and unprofessional business owner Eric. I wish him the best but what goes around comes around. I might even contact the BBB to see if there is something else I can do to get at least some money back from this thief. Dont say I didnt warn you and go with someone else for your own sake....