Our 30 year old, builders grade patio door was in dire need of replacement so we started doing…read moreresearch and receiving quotes from various vendors. Naperville Windows and Doors stuck out immediately to me with quick communication via email and phone, along with free in-person consultation. There were no gimmicks, no games, no pressure to purchase, and a full out the door price (no pun intended) with no additional fees that would come later. Other people I spoke with tried to put some pressure on me with timelines and costs, but I don't do business with places like that. Don and Sandy were great and easy to work with, timelines were exactly what they mentioned, and the day of install couldn't have gone more perfectly. Jereen came by and did an incredible job on the install, with beautiful trim finishing around the interior / exterior and sealing everything up beautifully. The work was also completed in about 5 hours which was very speedy and efficient. The pricing was right in our budget and extremely competitive with all other vendors we spoke with, but the level of customer service exceeded everyone else by far. We'll continue to do business with them for all of our door / window needs in the future, looking forward to working with them again! Best, Charlie

Dangerous and very reckless drivers... unsafe!! Cut off multiple people on Eola right now,…read moreincluding 2 buses full of school children (3:15 pm when everyone is getting out of school) and speeding!

A hail storm came through our neighborhood and insurance was covering everyone's roofing and…read moresiding, so it made sense to do the windows as well. Some of our neighbors got all their windows replaced by this specific location and had a very positive experience, so we got an estimate from one of their sales associates Harley Perry for 20+ windows. Harley was great to work with, very personal and answered all of our questions regarding the quality, warranty, and installation process. The cost can't be beat and the level of customer service has been exceptional. The install was very smooth and took a full day to do all windows in our home. We encountered a couple small issues a few weeks after, but Voytek and Ivana were responsive and made sure every issue was addressed. Joel and Jackie run one of the best window installation businesses in the area, if not the best in terms of service, quality and price. I would highly recommend them if you're looking to replace your windows or just looking for a fresh upgrade. Thank you and happy holidays! Best, Charlie

As shown in the video, rainwater poured into our basement through a window installed less than a…read moreyear ago by Window World Western Chicago, causing significant flooding. The most disappointing part was their response--they claimed it wasn't their responsibility and completely walked away from any accountability. It doesn't get worse than this. Avoid this company at all costs.

We are in the process of having our basement finished by Better House because Doug did such an…read moreoutstanding job enclosing our porch, installing a patio and adding shelves and a laundry tub vanity in our laundry room. Doug is very knowledgeable, skilled and efficient. He brings a wealth of experience and ideas to each project. And provided us with all we needed for HOA approval. Highly recommend.

Recently had 2 Marvin Infinity windows installed. Installers were professional and cleaned up when…read morethey were done. Any concerns I had the company took care of. This company wants you to be satisfied with the finished product.

Next replaced 3 of my doors about 15 years ago. 2 of them are now rotting They do not stand behind…read moretheir products. I've contacted multiple times and all they want to do is sell me new doors. They may be fine at installation, but they do not stand behind their warrant.

Ultimate View Windows exceeded all my expectations! From the initial consultation to the final…read moreinstallation, their team was professional, knowledgeable, and incredibly detail-oriented. They took the time to answer all of my questions and made sure everything was done perfectly. The installation crew was punctual, respectful of my home, and cleaned up thoroughly after the job was completed. The quality of the windows is outstanding -- they look amazing and have already made a noticeable difference in energy efficiency and noise reduction. If you're looking for reliable service, top-quality products, and a team that truly cares about customer satisfaction, I highly recommend Ultimate View Windows. I couldn't be happier with the results!

Great experience from start to finish. Tom was very helpful in offering advice on choice of doors…read moreand windows based on his years of industry experience. He was also extremely transparent and communicated with me on delivery timeframe of custom doors and windows via visits, phone calls and text messages. Paul came out after my choice of doors and windows for final measurements. After a reasonable lead time for the doors and windows, Paul and Derek came out and started their work. They completed the job over two days. Both are true craftsmen. I was absent most of the time attending to errands and work. At the end of both days, my home was clean from the removal and installation of new doors and windows. I could not be any happier with my overall experience with Ultimate View Windows and highly recommend anyone considering them for home contract work.

I needed a pane of glass. I called him and met him when he returned to the office. He cut the…read moreglass I needed and I was on my way in fifteen minutes. I'll be using him again.

Great place. Simple process, quick repair, responsive business. Very pleasant experience. Highly…read morerecommend.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.

Why yelp wants me to leave a review for this place I don't know. Yelp is dumb. And it has to beread more

I had to special order my new windows as everything in my condo is special order. Nick measured…read moreeverything and gave me an estimate. He explained how everything would work. Jake, who installed my new windows, was great! Took a regular workday to get them installed. I am so happy with my new windows, installation and service with Nick. Nick checked on us during installation and followed up the next day to see if i was satisfied. They genuinely care about their customers and I am happy with the process and outcome.

Just had Derek and his crew complete an exterior job on our house, siding, flashing, gutters,…read moresoffit and fascia. I couldn't be happier with the results. We replaced our vinyl siding with LP SmartSide siding and it turned out beautifully. Their work product is top notch with extreme attention to detail. They were prompt every day and Derek has a great eye for design.

Derek and his crew did an unbelievable job replacing aluminum siding on the front of my house with…read moreLP siding and manufactured stone. They were very professional and clea. At the end of each day they swept the driveway and removed all the debris. I have people driving by and commenting on how great it look. At least one asked who did the wor. I highly recommend them for any project you have.

We had been looking for awhile to have all of our windows replaced. We had 2 different companies…read morecome out and give us quote, but they didn't sit well with us. But when Promar Exteriors came out, that all changed. Rick was very nice, down to earth and didn't try to "make the sell" He gave us honest opinions and in the end a very fair price. Our great experience didn't end there, the installation was quick, my whole house done in a day. All around, we are very happy with our windows!!

From the owner: All of our staff is expertly trained and certified in the latest window products and technologies…read moreto give you the best possible solution for your home or business. Our team is passionate about matching our customers with the perfect solutions to help meet the appearance and efficiency results for their home or business. Whether you're looking for a quick solution, or, need more comprehensive window replacement work done, the professional experts at Plainfield Promar Window Replacement can help you match and install quality windows to your homes architecture, your vision, and your budget.