I highly recommend! The service was excellent! Prompt and friendly, I gave my code for my free sweet treats and the service was kind and patient. Only having white chocolate covered strawberries, she was willing to make some fresh ones but due to our timeframe we were willing to take the dark chocolate ones that were available. She was very kind. I can't wait to return! Such a sweet treat to end the week! I hope you enjoy them as much as I did. read more

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Received a bag full of chocolate covered strawberries from edible arrangements. This was a surprise so they were even better! Two rows of chocolate covered strawberries and a brownie in the middle were amazing. Unfortunately, they did not last long. How could they when they were soft and sweet? I mean seriously. I did share with my boys so I am thankful they did...or I may be rolling out the door! The strawberries were delivered but left outside. You would think they would have ensured someone was home or at least rang the doorbell. Thankfully it wasn't a warm day. read more

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Great customer service and delivery. Fresh and great appearance. I ordered and got exactly what I wanted.

Customer service was top-notch--friendly, responsive, and very helpful when I had a question about my order. I will definitely be ordering again for future celebrations and highly recommend this company to anyone looking for a unique gift that's both delicious and visually appealing read more

I had an amazing experience. Very professional, polite and efficient. I definitely be back.

Unfortunately, my hubby's Valentines Day was not as good as it could have been. I had two different orders, one for my mom and one for my hubby, going to the same address. I figured with us being in Rockwell, that they would deliver them together. However, Mom's came on Valentine's Day, but hubby's didn't get there until the following day. Now, had it been a nice bouquet, I probably wouldn't be so upset about it. It looked like it had been made the previous day, with the pineapple hearts drooping and dried out, the chocolate covered strawberries were melting and sticking together. For the amount of money that I paid for this arrangement, I am highly disappointed. They refunded my delivery charge but I have received nothing for the botched delivery and substandard product. I have used this company in the past and have been delighted. I have sent them an email to voice my concerns with no follow up phone call or email or any kind of communication whatsoever from the store manager. I am beyond disgusted at this point and would not recommend this store to anyone who wants a quality product and to at least get their money's worth. Now, when the driver did show up the following day, my mother said something to him about the tardiness of the arrangement and his response was "we had over 400 deliveries for Valentine's day!" First, this was just an excuse as they had delivered my mom's bouquet just fine. And second, I think they made my hubby's bouquet for Valentine's Day and didn't deliver it in a timely fashion. How very neglectful and unprofessional to not have someone contact and unhappy customer and try to make it right. Please consider this before ordering one of their "edible" arrangements. AWFUL! This review is for the store in Concord, NC on Vining St. read more

I have placed an ordered on the 7th for Mother's Day.. This location is the closest to where my mother leave. And I left them my phone no# since my mother don't really speak English. And honestly with this lockdown. She should alway be home. So why would they need to contact her anyway!?! Mother's Day came and went. I didn't call my mom until 7pm that night wondering why she haven't call me once she receive the arrangement. No my mother never receive anything. The next day I called this company. Shirley the dispatcher told me that they tried to call twice. I told them that there were no phone calls nor were that any voice messages. How I know this? Because it's my no# that listed as a contact person. I asked her if they called. Why didn't they leave any messages. She completely dodge my question. Just said they called twice. And I kept telling her no they didn't. And when I looked up the order on Mother's day. It said Order In Process. But I looked again the following day. It said OUT FOR DELIVERY. Shirley didn't really care to explain why it's delayed. And if I would've known that my gift won't arrive until Monday. I wouldn't have paid $20 for the special day delivery fees. In this situation, honesty would've satisfied me. I would've call my mother and just said hey your gift won't arrive until Monday sorry. But when they said they called twice yet I receive none. I'm very annoyed by that and to not even bother trying to make the situation better especially during a time like this when I can not even visit my mother for a celebration in honor of her is very very displeasing. I will dodge this place like I dodge the COVID. My mother is happy she got the gift....THE NEXT DAY! read more

Perfect present for my mother. Customer service was ideal Fruit was fresh and balloons were perfect add on. My mom was so happy read more

Great quality fruit arrangements are reasonable prices. They have advertised and unadvertised specials read more

Edible Arrangements - This is the Afton Village Edible Arrangements location. - Florists Near Me - Concord, North Carolina

I am so grateful for the fantastic customer service and delivery to my sister in Holly Spring North Carolina.

Omg i have the worst experience ever first of all o place a order for my son's birthday since i was gonna b working they attempt to do the delivery ( they never knock the door at all that's the whole point of putting you address) the delivery lady call me twice I didn't answer obviously i was working i call right back 3 time she didn't answer 5 minutes later she said i have to call back to the store so i can pick it up my self so i contact them and said that if don't answer the phone they don't do deliveries like what? Really ? I try to call costumer service because at this point the ruined everything and I don't want it anymore and they said they gonna delivery by 7 pm its 8:11 and nothing they dont want to return the money and i have nothing for my son im gonna contact my bank because i want my money back first and last time ordering from here read more

GREAT SERVICE! Wonderful experience and arrangements.My order was fulfilled correctly and everything was fresh!

Could not have been a better gift for my mom - she loved it! Everyone was very nice and the fruit was fresh. 10/10 highly recommend

Negative 5 stars. I placed an order for pickup, got an email saying my order was available for pickup (the email said to arrive before 5pm). I arrive at 4:25 and the store is closed. I got NO phone call, NO email saying they were closing early, when could you get here... no, I got nothing. I can see my order in the refrigerator, store is dark and open sign is off. I now have no fruit/gift for the birthday that is TODAY! I spoke with corporate, ticket has been created but no help today for my party read more

Chocolate and fruit! You can't go wrong! I love edible arrangements. I ordered a fruit bouquet for my house warming party and everyone loved it. It was beautiful and delicious. I couldn't have asked for more. I've also ordered chocolate covered strawberries and sent them to people as a gift. The recipients are always well pleased. The strawberries are so big, that I tried to purchase just the strawberries to use at home in my fondue :-) read more

I placed an $80 birthday order with the Concord, NC store and upon arrival the strawberries were not ripe, the canteloupe and honey dew melons were hard, too crispy and not sweet AT ALL, and the pineapples still had rine on it. We couldn't enjoy any of the fruit and my mothers birthday gift was ruined. I called the store and the manager only relayed messages through the cashier instead of speaking with me to rectify my issue. They offered a 50% refund or a 6 count of chocolate strawberries. This is the worst experience I've had with Edible Arrangements and I WILL NOT be purchasing anything else from this location. I sent them pictures of the fruit at their request and you can clearly see the strawberries had light green tips as well as the rine on the fruit! Their fruit was not quality and the customer service was horrible. Their "Certified Happiness" guarantee is a gimmick. I have requested a full refund. read more

Okay I made a order February 12 2020 was supposed receive it February 13 2020 wife's home all day I am cool she be surprised and everything so 3:00comes I got off work call edible arrangement and ask what up with order lady says that driver will call when they are there so I'm like okay 4:00pm come I get home and see a sorry we missed you so I called edible arrangements up and talk lady told her paper said driver showed up at 12:55pm but I never got a phone call and someone was home she said no they came at 2:15pm which someone was still home and no phone call happened so she told me soon is driver gets back I send him out to you okay well 6:30pm come around heard nothing so I called back lady answered again o the delivery driver hasn't made it back I'm like okay dang lady said I make sure call you when they do okay so 9:00pm comes around nothing so I call back and lady still don't have answer where my order is so 11:00pm comes there closed I'm mad the next day February 14 2020 comes I have to call them at 10:00pm to cancel delivery and make it a pick up order get off at 3:00pm call them tell them I am on way will be 45 minutes before I get there I show up 3:47pm and still have to wait 10 minutes come on edible arrangements read more

Tried to have a order sent for my wife's birthday to her place of work and they couldn't find it. I could understand maybe if the business or Address was in a different city than them and didn't understand how to get there but when the place I wanted it sent to is the city hall in the same city as them and they can't find it is outrageous. I listed the right address and also informed them it was concord city hall. I know for a fact they have been there before for orders for other people. I tried calling and got hung up on. The driver I guess didn't care enough to look into it any further and decided to not deliver it at all. Very disappointed especially for the price they charge. Will never use them again and will recommend the same to everyone I know. read more

Anniversary present for my wife. Order to delivery was flawless. Great chocolate covered strawberries! Great balloons!

my husband ordered me and arrangment on valentines day and paid $13 extra for them to be delievered on that day. he never got a phone call or email about what happened and he had called multiple times and no one would answer so they finally got delievered to me the next day at 2:00... i have emailed and called and still no response. we will not be ordering from here again!!!! terrible customer service read more