I enjoy sending Fruit to my family and friends for the birthday over flowers. It's something they could actually eat and it's pretty to look at. They're always on time with their deliveries. read more

Edible Arrangements - Chocolatiers & Shops Near Me - Thousand Oaks, California

Use to always use them when I was working. Fruits were always fresh and sweet. Haven't had the chance to send as gifts because where I want them delivered has been out of state and they were never close even to use. read more

Went to pickup my wife's bday arrangement and place was closed at 2:45. Store hours were clearly posted 9-5. No note on the door if they were coming back or had stepped out for a minute. No sweets for her bday. Really disappointing. read more

Edible Arrangements - Store hours 9-5 - Chocolatiers & Shops Near Me - Thousand Oaks, California

Is this location still open? I have been trying to confirm an order I placed, that when tracking, shows cancelled. My credit card however, has been charged! I am calling and getting a message and have left multiple messages and cannot get ahold of anyone to assist on what is going on... certainly hope this is resolved asap. After calling corporate I was told that deliveries could very well be affected by COVID, which, completely understandable. However I see some deliveries were processed earlier this month, so an update on the website or local business number would be nice. That way our credit cards would not be charged and then have to wait for 3-5 days for a refund. read more

Huge, juicy strawberries. Perfect cantaloupe. Sweet pineapple. Rich chocolate. All beautifully arranged! The bouquet was amazing.

Delicious and always perfect to bring to any event great variety and selection to fit any need

I placed an order for chocolate covered strawberries for my boyfriend's parents as a 40th anniversary gift (the 40th anniversary is the Ruby anniversary hence the red strawberries...clever right?...). I appreciate the ease of how I was able to place the order online. The Moorpark location called to inform me that the driver was making the delivery and how would I like to proceed if the recipient was not home. She offered to text if that turned out to be the case. Fortunately, it was not the case. His mother was pleasantly surprised, appreciated the message that you have an option of leaving, and the strawberries were enjoyed by his parents. Thanks for keeping me posted about the delivery. read more

I've been getting their arrangements for several years and they never disappoint. They can be a little pricey but I love what they design with fruit and they are perfect gifts people can enjoy. The fruit always seems fresh and they have them for most occasions. read more

Recieved a platter as a birthday gift. My platter Was missing the grapes which I was supper sad about cause grapes are my favorite! And half of my strawberries were either yellow or tiny. But what makes me most upset is I've been trying to reach the store for over a month no return phone call. Corporate has emailed them to call me and still nothing. Very poor service and no one answers phone. Very disappointed will never order from this location again. read more

i've been trying to get a hold of someone to see if an order i placed is getting delivered today i ordered it yesterday and i have yet still to see the order change from received to delivery. i made another order at a different edible arrangement in scv and the order was already delivered. nobody is answering the phone and it goes to voicemail!!! this is totally outrageous i should of just ordered from the simi valley location read more

Extremely frustrating! I placed my order online and received a confirmation it would be processed and delivered. I was excited to send a unique flower arrangement to a friend who went under surgery and was recovering. I had not seen them for a month and when I inquired if they liked the arrangement they informed me it was never received. When contacting Edible Arrangements they advised since they "called the recipient and couldn't reach them they canceled my order". I was never notified from Edible Arrangements regarding the cancelation and no where on the website dose it say they will cancel the arrangement if THEY can't reach the recipient BEFORE they even attempt delivery. What if this was a surprise gift? Why didn't I get notified? Why wouldn't you attempt a delivery? I am extremely frustrated as I wanted my friend to know we were thinking of him in his difficult time only for us to look impersonable. read more

This is the second time ordering from here. Both times, the arrangements were modest. Small strawberries and sparse arrangement. So we usually order from the Simi store because their fruit is so much better. We thought we'd give the T.O store another chance. We ended up returning it. read more

Edible Arrangements - Tiny deformed strawberries during strawberry season. - Chocolatiers & Shops Near Me - Thousand Oaks, California

I received a message the morning of my scheduled delivery saying the arrangement I chose had been discontinued. Within the next 40 minutes I called back 3 times in attempt to choose a new arrangement with no luck. At that point I called corporate to cancel the order, they were helpful and also told me the arrangement I chose was not discontinued but possible they were out. I've had great experiences with other locations, but this one really missed the mark. read more

THE WORST!!!!! We ordered twice from this location including for our Mom for Christmas. They never delivered it and didn't even let us know they did not deliver it. THEN they had the phone off the hook so not way to contact them. Horrible Horrible Horrible Order elsewhere read more

I ordered flowers and berries on a Friday afternoon through the Corporate website that was scheduled for the next day, unfortunately the order was canceled due to a glitch in the system. I called the location the next day and Alex was able to fix the problem for me, get same day delivery, and save me some money on the order. Alex is one of the best employees that I have had the pleasure of dealing with at ANY store. This place deserves your business, they will go above and beyond to make sure you are satisfied with the service. Buy your flowers/chocolates here!! read more

Transaction went smoothly. I was able to pickup my order on an early Sunday morning with no issue.

Great job and service! Would definitely recommend for any holiday or birthday. Got these chocolates and flowers for Mother's Day and it was great. read more

Edible Arrangements - Chocolates - Chocolatiers & Shops Near Me - Thousand Oaks, California

Great customer service from Alex! Gift was done in a timely manner. Much appreciated. read more

Edible Arrangements - Chocolatiers & Shops Near Me - Thousand Oaks, California

Thank you to Jeremy so much for his wonderful customer service, today is the first time my boyfriend and I visited and he made the experience wonderful. Will definitely be visiting again, great service and great products!! read more

Is this location really open for business? I placed an order and have been trying to get a hold of a rep, have left several voice messages not only they song pick up the phone but they don't even respond back. I also have tried their global customer service numbers the same situation. Never ever again I will be placing an order with this company. read more

Horrible place. I placed an order on Valentine's Day. Not till 6 hours later they send me an EMAIL saying my order was cancelled. 6 HOURS! I get it, it's Valentine's Day but I clicked on the tab that said available for same day delivery and paid waaay too much because it was on Valentine's Day. If I had known they weren't going to be able to fulfill my order I would had made different arrangements. But the $90 that was now tied up with them, I was not able to use. I still haven't received my refund. This place is by far the worst. I've also called and left multiple voicemails and not one call back. Way to f*^k up my Valentine's Day. read more

Worst service at this location! I called Friday 5 times to confirm my order will arrive and if the person wasn't in office I WAS TOLD BY EMPLOYEE that it will return back and sent out when the person is in office. I order chocolate covered strawberries basically it's been sitting somewhere (they don't even know who accepted the order or where it's at) for 4days without my person receiving it. And was told these go bad within 2 days. I called Monday (today) to make sure, they couldn't track my order or tell me where it was and I was told she can't do anything about it. And pretty much said "well idk what else to tell you I have other things to get to" just ridiculous and so dame rude! And telling to double pay to deliver again lolll that girl is a joke. 7/6/2020 might wana check your employees attitude at this location. thanx. read more

I went in and I was met by the best customer service from Alex. I wanted something right then and he helped me pick it out and it was ready to go in no time. They chocolate covered strawberries were delicious and so pretty! I will definitely be getting my birthday and other occasions presents from here ! Excellent service and great idea for gifts ! read more

Very expensive for what you get. The arrangement is ok. The fruit was soggy. Strawberries were not fresh at all. The place smelled like rotten fruit when I went in to pick up. I would not waste money there again. Much better options out there. read more

Ordered the platter here because the Simi Valley location was sold out. Wow was I surprised the gentleman Jeremy was very friendly and was awesome. The apples were crunchy and perfect and the order was ready on time. Would recommend. read more

Many thanks to Sarah and the staff of Edible Arrangements in Thousand Oaks. We had a holiday party with a guest who was highly allergic to dairy (dangerously allergic) and I asked Sarah to prepare arrangements with fresh knives away from their dipping chocolates. The manager, Sarah, was kind enough to come in early and prepare our cut fruit on fresh surfaces first thing before the chocolate was used. Our arrangements were wrapped and kept as far as possible from chocolate-dipped fruits. The arrangements (she made five) were just wonderful and delicious as well. I would recommend the T.O. Edible Arrangements for any event - they went above and beyond to make our holiday special. Thank you read more

I always love getting an edible arrangements no matter what I get. Today was Valentine's Day so I ordered a dozen chocolate covered strawberries for my boyfriend as his valentines gift. After we ate dinner, we were so excited to sit down and eat the strawberries. When we opened it we realized there was only 7 strawberries in there. I thought that was completely my fault and I ordered the wrong one, but my boyfriend checked the receipt on the box and said that I did order a dozen. I'm going to call in the morning and see what they can do about it. I took a picture for proof and everything! The ones we had were still delicious. read more

I was at this shopping mall location visiting the Conejo Valley Art Museum when I saw the Edible Arrangements Shop. I wanted to get a little something for my wife to celebrate getting home from her last day of work to start summer vacation. The woman I spoke with was fabulous. 5 stars! Very happy with her. She even gave my son a chocolate dipped strawberry to take with him! But the prices here are just so high. It was a nice treat but I'm still kind of regretting spending that kind of money on a small box of dipped fruit (one of the most affordable options). They do BEAUTIFUL work... I just wish their prices were more reasonable. read more

Never disappointed when my husband sends me some yummy treats from edible arrangements! So tasty! So yummy! And it looks amazing!

Placed order morn of for a same day delivery received a call at 11:44am stating my order would be delivered between 2-4 pm . At 1:14pm a kid calls me with piss poor attitude stating he cant deliver my order anymore its late in the day for that then says he's canceling my order an hangs up on me????? read more

I have ordered from Edible Arrangements many times before. Liked all of the Edible Arrangements delivered on time and all of the orders were correct. Except this last and latest Store in Thousand Oaks,that I made it a point to order early enough to give the staff ample amount of time. I wanted to surprise my Niece who just turned 30 years old. I wanted to surprise her yesterday February 9. Because it was pretty special. She turned 30. Well the delivery driver called her phone just 2 times. She stepped away from her desk at Work and just like that he left. SMH!!! I will NEVER order from that place again!!! read more

Ordered same-day arrangement. Get a call hours later that it can't be done but it would be tomorrow. Tomorrow comes and delivery can't be made. Alex the manager won't call because it's his day off. He won't take any responsibility for leaving customers in the lurch. Negative stars. Greg the employee tried his best though read more

I have attempted to order from Edible Arrangements twice - neither time could they fulfill the request. The first was a request to deliver an order to an address off Westlake Blvd. They called to tell me I needed to pick it up as they could not deliver over 4 miles. I tried to do a same day pick up today, and I received a call that they called multiple times (once) and it would be ready Tuesday. They are sold out for today. They apparently do not have a supervisor or manager on Sunday. I will not even attempt to order from them again. read more

I came back to order a bigger arrangement for my girlfriend Alexander came out and helped me out. He was very polite and friendly I respected that told me all the steps they were taking to keep the store COVID friendly and he said as the manager he wouldn't send anything out of the store he wouldn't feed to his family. It really gives off a family vibe compared to a corporate cookie cutter boring store. Would always recommend and my suggestion would be make sure someone is home. read more

Edible Arrangements - Awesome love the white chocolate strawberries. - Chocolatiers & Shops Near Me - Thousand Oaks, California

I recently ordered an edible arrangements to be sent to my mom who was in the hospital. The delivery instructions had clearly stated which floor it was intended to go to. Later in the day I received an email saying it was delivered but found out it never made it to the intended floor. The delivery driver had instead just dropped it off at the front of the hospital. When I reached out to customer service the day after I was told they would contact me regarding the situation. Over 3 weeks later I called back asking for a refund since it was never delivered to the intended person and didn't even make it the floor that was clearly designated on instructions. The staff was incredibly rude and dismissive, and denied giving any refund saying it wasn't their fault they couldn't go in. Ridiculous. Do not go here!! read more

I ordered my mom some arrangements for her birthday in advance . And on the day of her birthday I received a call telling me there computer was down and can not fulfill my order hard to believe since they sent me a confirmation email saying they received my order the day prior . That's disappointing since I live in Texas and she lives in California . Could have told me the day prior so I could make other arrangements. I will not be ordering from this company anymore . I will be going with a more reliable company . read more

I have ordered here before and always had good experiences. Today I decided to leave a review because they went above and beyond. I put in an order at 9:30am and it came by 12:45pm. When it arrived, it was not the same platter that I had originally ordered. The person delivering it told me they would call the store and fix the problem. They made the correct platter and delivered again by 2:00pm. It's rare to have a company treat you like a valued customer and actually fix a mistake. I will definitely order from them again!! Excellent customer service! read more

I recently purchased an Edible Arrangements 'bouquet' for a family member. Having never used them before, I was nervous about it as the arrangements are rather pricey. I like how you are given the option of purchasing either a small, medium, or large size of each arrangement but what I didn't like is they don't provide photos of what the small or large sized arrangements look like, only the medium. It made it hard to determine the difference in size! I didn't see the final product that was delivered but was told by the person receiving it that is was beautiful. From what they told me the fruit was fresh, crisp, and tasted delicious. Plus, there was a few pieces of fruit that had been dipped in chocolate. They all loved it! It was delivered right on time which was fantastic! They also mentioned how beautiful it was, I guess it was quite colorful! I ordered the arrangement online and then after you receive your confirmation they give you the name and number of the location that will be filling the order. I did wish that they sent some type of confirmation that the delivery had been completed, that would have been nice. I would use them again in a heartbeat though. The folks we ordered it for loved it and I was quite pleased that it was delivered so quickly and on time. read more

I was shopping in the marketplace yesterday and there was a special event in which I won a box of chocolate covered goodies. I had only tried edible arrangements once before when it was sent to my husband. I had no idea they made small boxes of dark chocolate goodies! The woman working was SO kind and the food was AMAZING!!! I am excited to get more to bring to dinner parties and such! read more

Edible Arrangements - Box of 4 chocolate covered apples, 4 bananas and 4 strawberries. So good! - Chocolatiers & Shops Near Me - Thousand Oaks, California

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Great service as they promised! Ordered online and pick this store, then I called to confirm they receive my order, Sarah, the lady who answer the phone is very polite and give me the time they will deliver, they delivered on time and the chocolate strawberries are fresh and pretty as show on website! Exellent arrangement ! Highly recommend ! read more

Edible Arrangements - Chocolatiers & Shops Near Me - Thousand Oaks, California