I contacted Alltranz, which I think has a different business name as they now do a lot more than…read moretransmissions, when my partner was stuck on the side of the road with no cell phone service. She needed a new alternator and their pricing was totally reasonable. Plus they gave her a ride home from the shop. Many service mechanics can get kind of shady when dealing with a woman, but these guys were straight up and didn't push her into, or even suggest, any services she didn't need. Great job guys!!!

My son was having trouble starting his car. Auto Zone tested his battery and told him that he…read moreneeded an new alternator. They called and said that they fixed the problem and that he did not need anything. My son picked up his car and they did not charge him anything. They could have charged him close to $800. He returned with some beers for them.

Took my volvo xc 90 here because my friend recommended this place and because they had stellar…read morereviews on google. I called the owner ahead of time and scheduled my maintenance. Volvo quoted me an arm and a leg and I left here paying $89 which included the same specially ordered part needed for my car at 10,000 miles. Steve also checked my tire pressures and breaks. Took less than 30 minutes and I was seen right away. 5 stars for professionalism 5 stars for communication 5 stars for time 10 stars for honesty I will come back to get my break pads replaced in 2-3 months. Love seeing a locally owned and honest shop.

I had issues with my battery in a car, brought it to AutoZone, they charged it and said that…read morealternator no longer works and needs a replacement. I searched for best value option of such work around Austin and DC Auto felt like a best choice based on the price, google and Yelp ratings and the time to fix the problem. When I brought my car Steve did some checks and said that actually everything works good and there is no need to replace the alternator for sure. And probably issue was with the battery which for some reason lost the charge. Also, he mentioned that the tools they use in AutoZone are sometimes not of the best quality. At the end, he didn't just do the service I asked him - instead he provided guidance free of charge. Will definitely recommend Steve for people for any repairs his shop can provide.

Quick, professional, polite service . 10/10 I had my oil change and break service done in just a…read morefew hours .

One of the best independent auto repair shops in Austin! Dan is an excellent, honest mechanic…read more Trust him to get the job done.

Checked my electrical system after I had to jump start. Cleaned Oxygen sensor to clear check engine…read morelight code. Also routine oil change. Always great quick service. My Jetta TDI (Goldie) loves Juan's VW spa.

Juan and a Mike are the guys I have been looking for. Honest, friendly, and highly knowledgeable…read more The value for money is above what I expected. I love my Tiguan. It's that car that gives you everything and you don't want to let go of. The local dealership off 35-S made a complete mess of our VW. After a lot of searching I found Austin VeeDub. We are a VW family so we have owned a lot of them. Mike will explain anything you want, show you how it works (or is supposed to) and answer questions with the passion of a true enthusiast. He happens to be an excellent mechanic as well! Juan is a solid guy. Shoots it straight and doesn't blow smoke. We had a serious issue with our Tiguan and works with me on the cost to get us back on the road. He has a customer for life and a loyal Austin VeeDub promotor due to his kindness.

The most honest mechanic in Austin, or anywhere for that matter. The first time I used him, he…read morethought it would cost $90 to fix my car's problem (which is already pretty cheap) and then he comes back to me the next day and gives my check back saying it only cost him $60. I was floored. That is pretty much unheard of for mechanics. For the same problem, two other mechanics quoted me $200-$250 before I found him. This guy is really something else! He's from Florida, too, so even more thumbs up! Hahah

HONEST Auto-Mechanic, HONEST Auto-Mechanic!!…read more The owner of Broken Down Automotive is named Dennis & while he is not a warm & fuzzy kind of guy he IS very good at what he does & does quality work. He is also very honest & will let you know if he is unable to fix a mechanical problem. My husband & I have been doing business w/ Dennis & his son for 12 yrs now & with us driving older vehicles sometimes we do have parts on our vehicles that need to be looked at or replaced. Dennis is such an honest guy there will be times that he'll just let my husband know that the issue is something that he can fix by himself & Dennis will tell him how to do it & this way we don't have to pay out of pocket for any repairs getting done since it is something simple that my hubby can do...I know so awesome! I wanted to make sure to stress that Broken Down Automotive is an honest mechanic shop & no matter if you are a female needing work done on your car you can know that you will be treated fairly & don't have to worry about being cheated just because you are a women needing mechanical work done. Again, Dennis is not a warm & fuzzy or even a very talkative person BUT he does let you know if he can do the work up front & will give an honest & fair estimate for the work that may need to be done. He is a rare breed in the mechanical world :-).

I'm trying to actually maintain my current car. This means I need to find a regular mechanic. While…read moreI often go to my uncle, who works on cars, he's definitely not local. I found this garage when I had to get my brakes checked after my uncle worked on them. I had called at least 6 places and Jesse quoted me the best price, by far. Also, he is located very centrally (183 & Lamar-ish) Jesse was professional and friendly. He explained everything in a way I could understand the issue at hand, without being condescending. The work was done before the end of the work day. (Breaks had to be re-bled.) I also went on to get my A/C checked. That was very easy and quick! I'm glad I found this gem of a mechanic. I am definitely returning to Star Automotive

just excellent!!! Extremely HONEST!!! Did not try to sell me services that weren't needed and VERY…read moreQUICKLY repaired. Great warranty on their work. Answered all of my questions and very personable, very friendly! I would NEVER go to another shop. Thank you SO MUCH!!!

Coordinated towing my car, buying tire, and installing the repaired tire. First class service,…read morevery responsive, and excellent value. High recommendation for David at Universal Motors!

Yes, believe it, another awesome 5 star experience with Universal Motors. I know it sounds quirky…read more- - I mean, how can anyone consistently exceed customer expectations every single time? Universal can, let me show you. Aside from "Katrina" (my '01 Silver Bullet) I also own an '88 Toyota Supra Turbo named "Black Beauty". I bought her used in '99 from my BFF after college graduation and moved her down to the TX heat from MI. If Paris Hilton ever had the privilege to ride in Black Beauty she'd definitely say "That's Hot". Fast forward a few years, I started having engine problems - when I used the A/C the engine would overheat w/in 20 min, that's not good because now you're talking about something serious. I eventually got used to driving w/ the windows open and no A/C (yes, sweating like a pig). None of my friends wanted to ride w/ me in Black Beauty, we soon became loners, and we both took it personally. Like Paris says: "That's Hot". I did a lot of online research to diagnose the issue. Years ago before I discovered Universal Motors I took her to another local shop who directed me to take the expensive route: replace a bunch of parts and see what happens. So I paid them to overhaul my A/C, install new radiator, hoses, and thermometer. The result: no change, the engine still overheats with the A/C on. So after spending $2,500+ I got really upset at them and ranted: "WTF is wrong w/ my car?!?!". Their response: "I don't know". My response: "You suck!!". Paris would say: "That's Not Hot". I eventually upgraded and bought "Katrina", then let Black Beauty sit idle for a very long time, not sure what I would ever do with her. I thought about selling her, but the engine issue is a risk to any new owner, and I wouldn't get that much for her. Not to mention, we are also emotionally attached. Yeah Paris, we're hot. Fast Forward 4 years, enter Universal Motors. After several consistently great experiences w/ David Chong for my Lexus I finally dropped BB off and told him my sappy story. He spent 5 min looking over the engine and tinkering w/ it and immediately finds the root cause: "you have a bad clutch fan, that's about $85". What?!?! Are you sure?!? "Yes, I'm very sure, but let me do a more thorough check just to be safe. David did an extensive engine diagnosis and it turns out he was dead on - a new clutch fan fixed my engine overheating problem. I was shocked at how quickly Mr. Chong was able to correctly and accurately diagnose the problem, and all I could think about was how I wished I had found him sooner, but then again it's better late than never. He took good care of Black Beauty, spent a lot of time on her, and also repaired a few other minor issues. Now she runs like a young black thoroughbred like she used to, beatin' the hell outta Mustang Cobras and any Rice Burner who crosses our path. Our next project: a new coat of paint. Forget Paris Hilton, Black Beauty hearts Universal Motors.

Had a stripped lug nut and couldn't get my tire off. Said his computer said would need a hub at…read more$130. I knew this wasn't true because I had changed a stud before on my car. Quoted $130 to get my tire off and install 3 new studs. I was in a bind so I agreed. The bill ended up at $240 and he said the had to charge and additional $64 because the tire was hard to get off! Steer clear of this place. They will scam you.

My breaks are squeaking bad, based off other reviews ppl have also experienced poor quality work…read moreand sketchy practices! Stay clear! These guys will charge you triple what they say and a year later there work will reveal itself to be shotty