This was my first time using Oil Works. I brought my Corolla in for inspection. The…read moreSupervisor/Manager was fast and extremely personable. I was having a hard day; it must have been evident on my face. My interaction with him was exactly what I needed. He asked if I was Ok and I asked him the same question. He said that they were pushing through some recent company changes. "Everything happens for a reason", I said. Something that I needed to hear in that moment myself. Great customer service and fast/efficient work! You can't ask for more. Give them a shout! They are worth the shot, you won't be disappointed!

Told me skid plate needed to be taken off - $10 charge - in order to reach Oil Filter. FALSE!!!!…read more And I asked them to take this charge off, but totally unnecessary to take it off AND they didn't even try to put it back on correctly. They jammed it on out of place so one screw could not be tightened - BUT they just left it that way. I had to take it off, start over and do it correctly when I got home. WTYF. WILDLY INCOMPETENT! Never returning. Terrible approach. What the hell did they think was okay about taking off part of the truck for NO REASON and then not putting it back correctly. I get the constant upsell BS, but this is way worse. Never returning.

There is nowhere else you should go for an oil change. They literally can't increase their service…read morebecause it is STELLAR -and fast as light speed.

In & out in 20min, DAN did a great job, super polite, very helpful, explained everything I needed…read moreto know, then topped off my windshield fluid, to boot.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Joel assisted me today and did the state inspection ($18) Service was prompt and professional!…read moreThere were only two people working today so I'm grateful service was quick. They handed me a number and called it when my car was ready. I was in and out in 15 minutes!

Mario's Inspection was a very disappointing experience. The owner, Mario himself, was rude and…read moredisrespectful. There's nothing wrong with being straightforward, but his tone and attitude were completely unprofessional. We had a simple question about their system, and instead of explaining it respectfully, he made it seem like we were an inconvenience. We even told him we were willing to pay the $11.50, and he walked away saying "it's only $11.50, anyone can pay that" in a dismissive tone. When I asked him what that comment was about, he turned around and tried to gaslight us by claiming we said we didn't want to pay -- which was not true. As a business owner, how you treat people matters more than how long you've been in business. I got my paperwork and left. I wouldn't recommend based on how we were treated.

I've only taken my car here twice. They are always honest with me and fairly priced. I don't feel…read morelike I get overcharged or scammed when I'm there. I've even talked to them about future cars I've wanted to purchase and they have given me honest answers about their maintenance and problems. They are only open M-F 7-5 so you have to drop your car off first thing but they respond with your quote by text and email.

Quick, helpful, affordable! Best car shop in town, they explained all the issues to me very clearly…read moreand gave the best advice!

I came to Mobil 1 for an emission inspection. There was no wait time and the mechanic immediately…read moretold me to pull up my car. There were two men outside, one was a mechanic and the other was offering to wash my car after. They were very welcoming and inviting. I came with my dog hoping that she wouldn't be a problem. They were very welcoming of her as well and even invited us to sit inside. Inside there is a barber shop! The price for my emission test was $15. At the end of my service, the mechanic gave me recommendations for my car. I did not get any extra services since I was in a rush, but I appreciated that they took the time to check on my car more apart from the emission test. I have been coming to Mobil 1 since before I could drive, and my parents have always really liked this spot. I'm happy to see the service is still as great as when I was a kid.

This is a great neighborhood business with a great team. The lobby has a barbershop which is a cool…read moreoperation and a heck of a mashup.

Could not possibly recommend more highly! Look no further for guidance and service…read more Have a lightly driven + very well maintained 6-year old Subaru with just 45k miles on it. Subaru Dealership sent a "courtesy video" upselling all kinds of suspension related issues - sway links, tie rods, control arm bushings etc. Quite an upsell ambush with zero clarity on magnitude of issue. Took it over here expecting/willing to pay a lot to have them assess it - but they nicely DROPPED EVERYTHING to come out, crawl under the car in the parking lot, and tell me I shouldn't worry because it's still in great shape, and clued me into what to lookout for. I know where I'll be coming for all future car service going forwards. Truly outstanding stuff - big for trust and awesome communication.

Jesse was extremely knowledgeable, explained everything very thoroughly, and made the process feel…read moreextremely easy. I've been very scared to go to a mechanic as I was not sure where would be good. My service was done within the same day even though I needed quite a bit of work extremely grateful would recommend this to anybody.

Fastest, most efficient, and cheapest auto inspection I've ever had. Seriously had no idea it could…read morebe this reasonable and easy. I would gladly drive at least 20 minutes out of my way to get my inspection done here every time.

Emissions test? Don't even have to get out of the car here. The gentleman was taking care of two…read morecars simultaneously, but I was out of there in 9 minutes. $11.50 but would have been 3.5% less if I'd paid with cash. Proud to be in a county that still requires emissions tests. I grew up in a city that was extremely polluted. Believe me... You don't want this to happen to your community.

I've used Dave ultimate for work on my other car at their Pflugerville and Howard Street locations…read moreand I've always been pleased with their work. Their prices are either in line or slightly less than dealership prices, and they do stand behind their work. This is their only location that can handle luxury cars like my Mercedes. It was time to do the schedule B service on my C300. It is the 60,000 mile or 10 year service and it runs about $1500 on average. And that's not including the transmission service. It's also a 3 to 4 hour job, which is why it's best to have someone pick you up. You can sit in their small basic waiting room where you can find complementary water and coffee. There are some places within a few blocks of walking such as Taco Cabana or Mandolas where you could spend some more quality time waiting. They have a very skilled service tech who also works on BMWs as well. They also work on EV's although that work is limited. They had my schedule B service done in 3 1/2 hours and were able to save me a couple hundred dollars making it just $1300. I was also not charged a credit card fee. Will be returning for future maintenance. Informative photos included.

I brought my 2013 Volkswagen GTI to Dave's Ultimate Automotive - Central for overheating and…read moremisfire issues that turned into major cooling system and timing chain repairs. The technicians did thorough diagnostic work and the repairs, while expensive, were legitimate and necessary. I want to specifically thank Ike and Martin for how they treated me as a customer. Ike was friendly and went out of his way to help by giving me a ride home and later making sure I was able to get the loaner car when it had been made unavailable. Martin was also professional and supportive throughout the process. My main issue was with the service management, specifically Deon. The loaner car option was not brought up when it should have been, and after a frustrating phone call about the situation, Deon immediately called me back to ask if I wanted the loaner. From a customer service perspective, that follow-up was poorly timed and escalated the situation instead of de-escalating it. When a customer is already upset about communication and options not being presented earlier, calling back right away without acknowledging that tension makes things worse, not better. The shop clearly has capable technicians and helpful front-facing staff, but the way the situation was handled at the service management level added unnecessary stress to an already difficult and expensive repair. With better communication and timing from management, this could have been a much better experience Sincerely, Andrew Johnson

I would give 10 stars! Starting with the greeting immediately when I drove in all the way to the…read morecare and concern for my issue to sending me off feeling safe this was a fabulous experience. I was in Austin from out of town, and I had a problem created by a different oil change Business that could have been disastrous, and these guys took great care of me, eased my concern, told me what they were gonna do, and wouldn't let me pay them for fixing a problem someone else created. I was fully expecting and prepared to pay them. They deserved to be paid. I was blown away. I wish I lived close because I would never go anywhere but this Jiffy Lube! A home run for sure!

Well, we were shocked that these guys made it right! Specifically Justin the assistant GM, who…read moreperformed a repair at no charge to restore the car to how it was before the regrettable incident. (Originally the crew broke not just the dipstick, but also the dipstick tube that supports the dipstick and enters the engine block.) Justin's work was fast and sure; another mechanic verified it. I give him 5+ stars, but since the original visit was so bad, I have to average it out to 3.