If you have a manual transmission, I strongly recommend taking your car somewhere else…read more I paid over $2,000 for a clutch replacement, and instead of fixing my car, I ended up with a whole new list of problems. First, the repair took about a week. I understand this was a couple of weeks before Christmas (last year), and shops can be short staffed or dealing with employees being out sick. What I don't understand is why I had to call every single day just to get an update. Communication throughout the entire process was almost nonexistent. The day I picked up my car, I noticed a strong burning oil smell just before I got home. I immediately turned around and drove back to the shop, where they discovered they had forgotten to reinstall a transmission seal. As a result, transmission fluid had leaked all over my exhaust. When I got home, I checked the transmission fluid myself and found it was nearly empty. Running a manual transmission that low on fluid can cause serious and potentially permanent damage. I took the car to another shop to have the fluid topped off, and they also discovered that Eagle Transmission had forgotten to reinstall one of the exhaust bolts that had been removed during the clutch job. Unfortunately, the problems didn't stop there... I began experiencing hydraulic issues with the clutch and returned to speak with the owner, Scott. I explained my concerns, including the fact that the transmission had never been properly refilled after they corrected the leak. Rather than addressing the workmanship, Scott's response was, "Your transmission is a piece of sh*t. It has spray paint on it, which means it's from a junkyard. You need a transmission rebuild, and that'll cost you another $2,000." If that were true, and my transmission was in such poor condition, you would think they would have mentioned it before installing the new clutch instead of after I returned with problems. To make matters even more concerning, Scott didn't even know where the transmission dipstick was while we were discussing the fluid level. I was so frustrated and insulted, I had to walk out. After receiving advice with another Eagle Transmission location in Cedar Park and doing some research, I returned a few days later and simply asked Scott if they could bleed the clutch hydraulic system. Even after our debate I offered to pay for the service, but he flat out refused. I'm a very patient individual and rarely leave negative reviews, but this was one of the worst experiences I've ever had with an automotive repair shop. Between the lack of communication, careless workmanship, missing hardware, a transmission left nearly empty of fluid, and the way my concerns were completely dismissed, I cannot recommend this location to anyone... especially if you own a manual transmission vehicle. I hope sharing my experience helps someone else avoid the frustration, wasted time, and unnecessary expense that I went through.

I couldn't be happier with the result. The mechanics were attentive, experienced, and genuinely…read morecared about doing the job right. Highly recommended.

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

These guys are fantastic. I was having a somewhat complicated transmission issue that took a…read morecouple trips to my "home" mechanic who quoted me three times as much to fix an ECM/TCM electronic control module computer issue with my transmission. I brought it to another place who quoted me similar but "alluded" to the fact that I would need a new transmission (I was warned transmission places would do this). Neither of these answers made sense to me or were cost effective to the value of the car- so I was at a crossroads of whether to keep the car I love, or say goodbye because of the cost of the repair. Two weeks of my life that I'll never get back. Austin Transmission and Clutch Specialists saved the day- the third mechanic that I went to- and they approached my car in a professional and methodical manner. They found the part at an after market place for a quarter of the price and got it in the car the next day. They saved me a ton of money AND I am totally going to go them for my brakes and other stuff. They approach car care the way I need them to. They made phone calls on my behalf to see if the recall on the car was still valid (I sat in the office with them while they did this) and informed me of what the solution was. They went above and beyond on customer service- these local Austin guys are the real deal. Take your car here. I do.

They suck not honest will lie to your face and me personally would never go back or refer anyone to…read morethem because they did a rear main seal and put rtv on it and it got into the oil pan and pickup tube sucked it up and motor lost all oil pressure. Motor has 85,000 yall were the last to touch this motor and your lying again pictures have proof and I bet yall didn't think we would go this far and pull the motor out. Or give me your attorneys name and we'll settle this

This review is premature but so far I like what I see. Brought my 64 1/2 mustang for some work. So…read moreas I wait, I've started my review....... I will update after my entire experience.

I found a gem when I took my Jeep to these guys. After calling and scheduling an appointment, I…read moretook my vehicle in and they stuck to the schedule in getting it back to me. Not only that, but they went above and beyond in making sure everything was working correctly! A fantastic experience for sure! I usually perform all maintenance on my vehicles, but due to timing I had another Austin shop install a crate motor in Jan of 2017. After spending a year and a half working through warranty claims, I was still having issues. Finally, fed up with the other shop, I decided to take it to Gus to have his team diagnose and sort things out for me. They quickly diagnosed the ongoing oil leak as negligent assembly when aligning the timing cover and fixed the issue. They also discovered broken bolts on the motor mounts were causing vibrations and replaced them--now I can take my Jeep back on the trails with confidence. Thank you so much, Gus! If you have a vehicle in need of sorting out, I strongly recommend Gus and the guys. They know what they're doing and won't try to sell you on anything you don't need. Stop searching and give them a call!

Great service, quick in and out for an emissions test. I went to three shops before this to get my…read moreannual emissions test, and all had their "inspector not on duty" signs out. Third shop pointed me to Excalibur.

Excellent customer service and support. Very friendly, professional and fast. I arrived just prior…read moreto their closing hours to get my car checked out. The people who work there are genuinely nice and helpful - they were able to help me despite the fact that they would be closing soon.

Very unprofessional, kept the car for about 3 weeks and they said it was a 2 to 3 day job. They…read morecharged 1800 dollars for a job which we paid for but after a few days of having the car. Something was wrong with the transmission and they flat out said it was not there fault when in fact they had to take the transmission out to get to what they have to fix. They say he has a 6 month warranty and now they say its not their fault. I pay to get something fixed nd in return the car comes back with something else broken that was not even broken prior to them receiving the car. Who is going to pay for this mess up. There was nothing wrong with the transmission and now they arent willing to help fix the damage they caused. Our feelings are hurt because we work hard for our money and we didnt complain about the car being there longer than they stated and they never gave us courtesy calls to let us know about the cars progress. We had to always call to see what is going on. Sometimes they would not answer our call. So now they are saying go tonsmall claims court when all you have to do is correct what you messed up. Language barrier was an issue but they had to watch a video to see how to fix the car to begin with. We found this out later. So this was a very bad situation that needs o be resolved in a professional way and Rivera is not taking the blame for this.

I have read some negative reviews on this place that seem like they were one sided and spiteful. My…read moreexperience has been great from start to finish. Called for a quote and the owner said to come in. When we arrived the mechanic working came and greeted us immediately. They immediately put our vehicle on the lift and checked it out. He was honest and quick. Offering drinks and hospitality while we waited.