Delays and more delays. very responsive at first then messages stopped. called and told my pistol…read morewould ship in 1-2 weeks, silence, called at 17 days and told it would ship that day or the next, four days later nada. At 30 days I will drop by the courthouse and file and do a charge-back for fraud.

Best custom holsters in the Valley, maybe the state! I've had them make IWB kydex holsters for my…read morePCR, PPK, and now my 2075 RAMI and not only are they cheaper than pre-made they are always perfect or the remake them. VERY HIGHLY RECOMMEND!!!

I'm a new gun owner and Recently stopped by this shop. Sooo glad I did. Great customer service was…read moreable to purchase the hand gun I wanted to see. Salesman was polite and answered ALL my questions. Had been to a couple other popular shops in Scottsdale just to get no assistance or not be waited on at all. Waited almost 30 minutes at one shop, they weren't busy, to ask some questions. I'm now told that is normal in Scottsdale. I Will Definitely drive Back to Tempe for all my Future gun and ammo supplies

As a first time gun purchaser, I couldn't have felt like I was in better hands than working with…read moreDave. He strongly recommended I go and try a few different types before committing to a purchase and made recommendations and when I came back, he had been completely correct because I wanted something completely different and he helped me find exactly what was right for me. I'll definitely be going back to take their concealed carry courses and continue to work with such an amazing business.

Purchased ammo for a weapon I am unfamiliar with. Questioned the ammo but was told the "minis"…read morewould work since it was just target shooting. Was told I could return them. Brought them back since they did not work and was told no returns on ammo... then don't push something. Keep the $. Received a call from the manager offering to make it right. Appreciate that a lot. Misunderstanding with myself and clerk.

I went in looking for a concealed carry holster and asked an employee for help, clearly explaining…read morewhat I needed and the exact firearm model. He handed me a holster and confidently said, "This will work." When I went to pay, he asked for my ID -- for a holster. That made absolutely no sense. I later checked Arizona law, and an ID is not required to purchase a holster. To make things worse, once I got outside and opened the package, the holster didn't even fit my firearm. Then I checked their return policy and found out they won't accept returns once the package is opened. So I was sold the wrong product, asked for ID unnecessarily, and then stuck with an item I can't return. If you're going to offer help, at least make sure you're giving customers the correct product. Very disappointing experience.

Placed an online order for an optic. Was accidentally sent a used optic, however Ryan in their…read moreCustomer Service Dept fixed the issue and was extremely apologetic for their mistake. Ryan called and offered me several options. In the end their customer service saved the day. If you are looking for ammo or firearm parts, True Shot is the place to get them from. Buy with confidence.

My husband asked for a switch blade and they sold us a folding knife. Wr didn't open the box u til…read morewe were outside and would we walked right back in within 2 minutes and we were not allow an immediate return.

Employees could use a customer service training. Not sure how they sell firearms with employees not…read morespeaking to customers.

Very disappointed that they wouldn't stand behind the price they gave me via their text line and…read morealso verified via phone call prior to asking my son to head out. Obviously, the person on the counter didn't value other people's time and didn't do much effort to rectify their mistake.

I stopped in since I had purchased from here years ago, and I'm really glad I did. Antonio was…read moreincredibly helpful and took the time to teach me things I honestly didn't know about ammunition. I originally came in to pick up a safety lock for my friend's firearms cabinet , and while I took a firearms course years ago where safety was emphasized, ammo was never really explained in detail. I had no idea there were different ways ammunition could be considered "dangerous" that part was definitely eye-opening. After learning what I did, I truly hope I'm never in a position where I'd need to defend myself. But I'm grateful for the education. What I learned was flabbergasting in the best way and very informative. Thanks again to Antonio for being knowledgeable, patient, and helpful. I'm glad I stopped in. There's plenty of parking onsite!

Love this place! I live 1 mile from AJI but refuse to go there. Healy staff is always friendly,…read moreknowledgeable, and helpful. My preferred FFL.

Went in for a private lesson today. Enjoyed every second of it! Everybody was super nice and…read morewelcoming even though it was my first time. Price was super reasonable. I brought my own handgun but they had plenty to select from! G was my private instructor who was super thorough in taking care of me and making sure i had a firm grasp on the safety and how to shoot a gun! Would definitely go back and see him!

Shout out Zev always helpful behind the counter and overall cool youngman some of the best staff in…read morethe business and all the staff is helpful.

UPDATE: I've been coming here for years. The owner will always give you time. He updates almost…read moredaily on livestreams and has had the best prices. I bought a beautiful High Power clone for $200 less than Sportsman's and it's incredible. If you see a bad review, assume they got caught trying to break federal laws, such as buying a gun for someone else. They are a different kind of store. They let you touch and try out all the guns and if you need help, ask. They love dogs, are great to their customers and they have me as a customer for life. 4 years ago I called AmmoAz about their upcoming sale and an AR15 that they were losing money on. The owner spent 20 minutes explaining my options and talking to me about the gun. He earned a customer for life. I have since bought several "items" all for MUCH less than anywhere else. I have brought my dogs, even my Dane and have always had a great experience and gotten the best prices. The store's app with up to date ammo availability and pricing is just another bonus. To sum it up, my 15 year old daughter asked me when she could apply to work there. Great store. Great people. Great selec

This company has grown alot. Still great deals. Great Ammo prices. Staff is knowledgeable of their…read moreproducts. Please come down and shop around.

Great staff and service! They will spend the time with you to make sure your purchase is the best…read morechoice for you.

Customer service! Definitely customer service!! These guys have never met a frown they didn't like.read more

Great ammo, and friendly and knowledgeable staff…read more I no longer load for major matches. I use Scorpion's USPSA Certified ammo, and don't notice any difference in felt recoil from my handloads. However, I do believe it is more accurate. I won my category at Factory Gun Nats this year with Scorpion. I'm a customer for life!

I recommend THIS ammo! Great prices & the ammo shoots well. Great customer service! I will be…read moreshopping here for all my ammunition from now on! SC