I called this company when my a/c was not working thinking it would cost an arm and a leg, but I…read morethought wrong, the lady on the phone, Caroline, was very helpful and great. The tech was fast and honest! Our a/c was fixed same day for the best price out of everyone we called!

Since this business owner seems to love to get defensive when they get a 1 star review (go read…read moretheir other responses to low reviews, so far I haven't seen a single apology), below are the receipts of our conversation. They replied quickly and we agreed on a time. They specifically said the time worked and they would be here. Then, without any other explanation, they simply said they were booked and couldn't make it. Nothing other than that: no message apologizing, no message saying they're prioritizing rescheduling as soon as possible, nothing. I waited to post this 9+ hours after their last message to see what the owner said, but I've gotten nothing in reply. So while I should at least get an apology, I'm not surprised to see zero accountability. If they can't simply apologize, I'm not sure how they think they can be trusted to do any actual work.

They used to be called Lees plumbing about a year ago when they came to my place. They were…read moresupposed to clean out the, I think it was the blower and install a UV light for my heater unit. My son went in the attic recently and he says there is no UV light. They charged me 2k. You have to really watch these guys. I just had a big problem with Semper Fi. Scamming is bad here in Vegas. Didn't have this problem in San Diego.

I first called Pro Zone. They came out, charged me $69, and told me my compressor wasn't working…read moreand the evaporator coil was rotted out. They recommended a full system replacement for up to $30,000. Then I called Super Service. They arrived about an hour later, went up to the rooftop, and quickly diagnosed the issue -- it was just a bad starter. They replaced it, and the total cost was only $530. What a difference. Trust has to be earned.

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.

This is a highly impressive service............ The…read moretechnician Lorenzo inspected my air conditioning filters and checked the rooftop cooling system. He identified some problems and clearly explained what concerns need to be addressed. I definitely recommend it.

Second install with this company. And it was a TOUGH one…read more Not only was it 120 degrees outside, and much hotter in the attic, they had to pull in and out the new and old air handler through a small access panel, all while it was over 130 degrees in the attic. The team had some obstacles I suspect they didn't realize at time of quote. Ranier, Carlos, Kyle, Luis, and a few other guys on the team managed the heat and the install in one day. I can't say enough good about Super Service; they did our inspection when we were buying the home and we've stuck with them ever since. They stayed until the work was complete, where two other companies told us they would have to quit work by 6:30. These guys stayed not only til the job was done, but until they could verify our house (92 degrees inside) was cooling down so we could sleep here the night they finished. Uber-professional, courteous, respectful, and cheerful, this crew is as good as I've seen. Makes me chuckle a little that my neighbor lost his AC the same night I did, and they went with another company. He's on day 3 of his replacement. All days where the ambient was at least 111 degrees.

Nicholas with bumble breeze did an excellent job, he was very professional and thorough. We had an…read moreannual AC check/tuneup and it came with a complementary attic inspection. He found one small issue with the AC and didn't have the part on his truck so he went to the supply house and got the part and came immediately back and repaired quickly. They did not price gouge it was comparable to other quotes we received, however much better service! I would definitely recommend Bumble Breeze and will use them in the future!

During a grand opening of a local business, I entered a raffle for a free tune-up of my a/c at…read moretheir tent. I've received free tune-ups & quotes from a couple other businesses, but I've been seeing Bumble Breeze at neighbors' homes & was intrigued. I've been meaning to contact them for a 3rd perspective so the raffle win happened to be perfect timing. Jamal came out to complete the complimentary tune-up & the experience was superb! He took photos of everything he serviced, offered to have me tag along so I can understand the processes he was completing & thoroughly answered any/every question I had. His findings were similar to the other two companies I received two quotes from... a new a/c system is need (oy...). The difference was, he was very thorough in explaining why he felt the replacement was needed & showed concrete facts of why. Even emailed me a copy of his photos/videos and notes so I could show my husband when he got home. Jamal completed his professional service, made sure all my questions were answered and scheduled for me to talk to a manager abut options and pricing. I was hesitant to move forward, but the replacement was inevitable. I could have rode it out until the unit was on its last string, but this is Vegas. I wanted to be preventative. Plus, 3 neighbors' units crapped out within the month. I didn't want to be the 4th in the height of a hot summer. Queue in Larry. He was beyond professional. Personable even. I was ready for the upselling and pushiness, but the experience never came. He went over Jamal's findings with me once more. Explained his recommendations for new units & even suggested an extra vent install for better performance. The kicker? He didn't deviate from his initial guesstimated price as he continued to include various extras that would help us put our best foot forward. Who does that? Bumble Breeze apparently lol. After everything was said & done, I told him I wanted to talk it over with my husband & make sure we can afford the financing. No pressure or pushiness on his end. We even agreed on a date of no contact if he never heard from me to ease the indecisiveness. He followed up with me & offered an additional incentive where I couldn't say no. BumbleBreeze with the install, maintenance/extended warranties & extra razzle dazzle of free dryer vent cleaning and sanitization ended up being almost $10k cheaper than my other two quotes!! No brainer. We came up with a comfortable number, finance plan/budget and the appt for install happened in no time. Jesus & Curtis came in and completed the install. Just like Jamal and Larry, both gentlemen were courteous, professional & friendly. They were mindful of my home and their mess during the whole process. They kept me in the loop as the process went on too. They gave me a tour of the finished product & explained filters and my new thermostat. Curtis made sure any of my questions were answered and explained how beneficial the new unit will be overall before they left. They explained a tech will be in contact complete the process with a duct sanitization and cleaning as well as the promised free dryer vent cleaning. Devin came a couple days later to finish the job. Just like all the rest, he was professional, courteous and friendly. He completed the vent cleaning & sanitization process. He took before & after photos/videos that I got emailed a copy of for my records. He made sure the team prior was thorough with the initial tune-up, inspection and install. He even took a photo of the filter recommendation sticker on the unit while he was in the attic to make sure I had all the info I needed. He explained the duct maintenance schedule and went on his way. As a home owner, dreaded big purchases like a new a/c unit in Vegas is traumatizing sometimes. However, Bumble Breeze made this experience as positive as it could be. I see the reviews and posts about post-install trauma and maintenance. I'll definitely update my review if I experience anything negatory like that. However, from this current experience, I'm confident with my experience moving forward. Thanks so much!!

Fantastic, fast and very respectful. I needed to replace my AC/Furnace and spoke to a few other…read morefirms but Vlad was rhe most responsive and knowledgeable. Their price was in line with another company but significantly lower than others. I especially appreciated the care the team took while inside my home. They protected my floors and are sending a crew to touch up my attic access door that understandably got scratched in the process. When I told the lead, Ever, that I would clean up the debris left behind he asked 3 times if I was sure. I planned to clean the floors anyway but just loved his persistence that he doesnt leave a job site less than perfect. They also showed up right on time and finished 2 hours early.

Predatory pricing practices and upselling. I asked the…read moretechnician if he would give me a quote to install an APCOX as I am a cancer survivor and immunocompromised. We also lost our furniture due to last home making my whole family sick from mold in the HVAc due to leaks. I know the APCOX pricing wholesale, the model I looked at is approx $ 900 dollars. I know the company needs to mark up to install and make a living but the quote I got was way beyond the normal mark up and upselling. The tech quoted that me I needed a duct clean on a 2 year old home, and put a quote for an April Aire that I did not ask for nor discuss into the quote in addition to the APCO X. The quote was an eye popping $11,000 dollars! Not only is this insulting to my intelligence but when I called the company they didn't care.

They are truly fast. Arrived within 3 hours of my initial call even with me telling them that it…read morewas not urgent. Sam went right to work. He explained ever step in the process. I am technically incined and appreciated his mechodical diagnosis and repair. 2 pounds of refrigerent later andtheair was blowing ice cold. very fair pricing.

Angie and crew are amazing! They helped fix our compressor 2 years ago. They were honest and…read moreprovided the necessary detailed information needed. No fluff, no marketing etc to have to deal with. Fast forward to today. I had them come out again. They're once again helping to deal with an ongoing issue with the tenant not following maintenance instructions such as ensuring filter are replaced. She was told 2 years ago the filters needed to be replaced and here we are again and she is being told filters needed to be replaced. Additionally, the thermostats are set to 62 degrees which she was advised was too low and could blow out the unit. Unfortunately, here we are again dealing with issues with the AC. Thank you again for all your support and assistance!

Water heater flush , plumbing inspection as well as testing the water pressure throughout the home.read more

Ethan studied our problem and made recommendations for a solution. We'll give it a few days and…read moremake a decision.