Had a great experience with JG. We had a number of unusual circumstances and they adapted to our…read moreconstraints and were always polite and professional.

Absolutely nightmarish. They don't care about their tenants wellbeing or safety in the slightest…read more We had a colony of squirrels living in our walls for 3 months before they did anything about it and now we have a leak downstairs that they've ignored for 5 days. AVOID AVOID AVOID

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

I currently live at the Metropolitan with my girlfriend and could not be happier. We have a…read more1BR/1.5bath unit that overlooks Love Park. Before we moved in, everything was detailed, cleaned and repainted. The loading dock and freight elevator was scheduled for us so we could move in easily. Fran, our maintenance guy, Louis, and the rest of the front desk staff are helpful and amazing. Packages are held for us which is always nice. The gym gets it done - two treadmills, two ellipticals, weights, a bike, a leg press - not really sure what more you need. Joanne and the rest of her staff do an amazing job of coordinating the administrative end of things - rent, key fobs, communication, and the like. Sure it's a bit pricey, but at the current rate, it's luckily doable.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

Delighted to share my second experience working with Rachel Shaw, a truly phenomenal realtor -- I…read morefirst worked with Rachel three years ago to buy my first house, and I chose to work with her again recently to list and sell a house. As was the case when I was on the market as a buyer, Rachel is easy to work with and very knowledgeable about the market and the neighborhood. I really appreciated that she was transparent about the how/why of her pricing recommendations and listing strategy (taking the time to talk through every detail if that's what I needed) and I trusted her completely. A few other 'perks' that I didn't realize to look for in a realtor but were invaluable in my house selling experience: - Rachel has been doing this a long time, and has incredible insight on what types of updates to consider/prioritize that will increase the value and interest in the house (which was very helpful for me because my house needed some major refreshing, but with a very tight budget) - she has a list of recommended trades persons for any work you need to hire for (and will even recommend different shades of white paint for that fresh coat that you may want to apply before listing!) - she is SO responsive! No waiting around for a reply when you have a question/concern/need... she gets back so quickly and manages to thoroughly address the question/concern/need in the simplest way. - she is approachable and easy to work with, and also really savvy and strategic on getting the best possible outcome for her client I loved working with Rachel, and highly recommend her and the Philly Home Girls team for your real estate needs! An all-around positive (and successful!! she got my house sold so quickly, and over asking!) experience!

Rachel Shaw was absolutely amazing to work with for the sale of my home in Philly, while I know…read morelove out of state. Easy communication, thorough and friendly throughout the entire process. Definitely recommend!

ERic Jorda was very responsive and helpful in getting our stove quickly back to working order. The…read moretechnician was timely, informative and kind! best Karen

Genie Ramos is a horrible property manager, she refuses to work with tenants. She is rude, will not…read morepick up the phone, and will not address complaints about the habitability of the unit. She does not know the laws of Philadelphia and actively causes harm. Edit: After writing this review, a BMG manager contacted me and addressed my issue. I will say that overall BMG has been great - Kevin, Rob, and other people from the team have done well. Genie as a property manager has been horribly unprofessional, refuses to address concerns and communicates with myself and other tenants in my building like we are cattle. Multiple people in my complex have cited her as their reason for not renewing the rent.

If you are looking to move into the location in w Norris and Hope street, I would have them check…read moretheir fire alarms to see if they work properly. They go off weekly from 8pm - to whenever they decide to send maintenance over. Called their emergency line and the only response I got was "we'll have someone reach out". Called 2 other times same response, and the fire alarms didn't get turned off until 9 am that morning. Idk if my fire alarms were going off id hope that the property would at least send the fire department to check if the building is on fire.

My boyfriend and I worked with Jean Paul and his team to find a house in Rittenhouse, and we could…read morenot have had a better experience. For one, Jean Paul is the most helpful realtor you will ever meet. He is super proactive about sending over listings, but we never felt pressured into buying. He spent countless hours going to showings with us and answering all of our questions. As first time home buyers, the process can be extremely overwhelming, and I am certain we would've had a much more stressful experience if not for Jean Paul. Jean Paul is also a project manager. If you are planning or are interested in purchasing an older home, this is incredibly helpful. He was able to help determine what work should be done to make our house move-in ready. Most importantly, I cannot compliment Jean Paul's level of communication enough. He spent so much time answering our very many questions. We could text him at any time, and he would answer our questions within minutes. Thank you so much, Jean Paul & team for your work. We are so happy with our home and our experience.

I listed my house with Lori. The listing came amazing and she allowed me to pick the asking price…read more She is so knowledgeable, organized, and sweet. I feel so confident going into house sale.

They are absolutely the worst as soon as you start renting with them. I have a rodent problem adn…read morethey did not schedule any pest control not for another 6 days!! The last time I reported a maintenance issue it was addressed in 40 days (12/29-2/9). Stay away I have rented from other places in Philly and this has been the worst experience.

Nothing but terrible things to say about Tower Investments. My family lived in one of their…read moreproperties. We packed up our entire house to move in, but L&I beat us there - the Tower Investment house did not meet liveable standards. Tower moved us into a hotel to stay for a week and promised to reimburse us - they never did. Hardwood floors were really Pergo. Taking a shower caused the cieling to leak all over the floor. When calls were made for repairs they were rarely returned. The poor gentleman that helped us fix our house admitted that he was overworked and often not paid by Tower. After moving out of that nightmare, I have had innumerable friends and associates do business with the Tower Team. In each and every case the person was not paid for their services, tricked, or mislead (even back stabbed in one case) in some way. I know the apartments and retail spaces look nice - but speak to tenants first. Ask the retail shops, the restaurants, the young people in the apartments. Everyone pays a different amount in rent. Most of them end up regretting doing business with them.

Just the worst. I lived on liberties walk for a year and with all the things that went wrong, I'm…read moreglad it was just a year. Maintenance requests only are handled in a timely manner if they are emergencies, which means I put all my requests through to the emergency hotline. They emailed us our move out date and since that was 3 weeks after our lease ended, they neglected to tell us we would be charged for those 3 weeks. And worse, they came in a week earlier and cleaned out everything that we had left in the apartment without our consent and changed the lock before we could even move out. Terrible communication with their tenants and way overpriced rent, your better off finding a rowhome nearby. Avoid like the plague!