Products are OK but had a disappointing customer service experience. When I informed the lady behind the counter that I had a catering order to pick up she gestured toward the checkout desk and started walking away. I told her I actually wanted to get some pastries too and asked for some "chocolate chips" and apple pastries. She assumed I meant chocolate chip muffins, not cookies - then proceeded to give me cookies individually wrapped in plastic rather than ones from the case without asking. What the heck. The whole thing was just a hassle. read more

What a fun and relaxed place!! Everyone was so happy and helpful and the atmosphere was so relaxed. I ordered a latte and it was hot and delicious. Now let's talk about the real star of the show my breakfast bagel. I had the farmhouse which was billed as a "fave" and now I know why it is. There was an egg (you could opt for 2 if you so desired) and honestly I don't even remember what all else was on there but there was a "schmere" on the bagel and the bagel itself was toasted to perfection and was crispy and delicious and perfectly held the delectable contents. I don't live in that part of town but I sure will visit when I am. If you are fortunate enough to be nearby you really need to visit and possibly make it a regular!! read more

I used to love Einstein's. I would go out of my way for this delicious bagel. But their quality has really slipped. Today I spend almost 10 minutes in the drive-thru waiting for a stale, plain bagel with barely enough cream cheese to cover it. It was a bummer. Barry's is definitely the place for softer, fuller and better covered bagels. read more

Einstein Bros. Bagels - Barely there cream cheese on a stale bagel - Bagels Near Me - Columbus, Ohio

Look!!! I'm not sure why these guys got a 3 star rating. I'm just going to tell you as a guy from Brooklyn, New York. That I freaking love these bagels. The flavor and texture of them are freaking amazing! I've had other bagels from other spots in the city and they weren't memorable for me. I live in Gahanna and if I travel all the way to Dublin for something. It's gotta be good. I always get the sesame seed bagel toasted with butter. I must say it's the best thus far I've had in the central Ohio area. It's slightly crispy, airy and chewy. The butter they use is on point and they always put the right amount. Definitely I would suggest to get the bagels fresh. To top it off, I normally get the hazelnut pastries they have. They are pretty tasty. Service wise. It can be annoying when they run out of bagels. Especially when your mouth was set on one. Sometimes they are super fast. Other times they move at snail speed! They are normally very friendly but occasionally you'll get that one or two that's not happy to be there. read more

.. I have always stopped here to get pretty much the best vanilla hazelnut coffee in town... and I always enjoy the the chorizo breakfast sandwich which is my favorite.. seeing the new crispy chicken breakfast sanwhich I wanted to give it a try I also order the turkey sausage and egg on cheesy hash brown bagel for my coworkers ... and today has been the most disappointing... my chicken sadwhich is sooo tough and dry and the bagel that it came on was overly burnt and hard like they gave me and old bagel ... my coworkers sandwiches were the same dried bagels and overly cooked not happy with it and if I didn't have a meeting this morning i would've returned it all of it !!! ... and I hate ever returning food... but the coffee was still amazing ...!! read more

Einstein Bros. Bagels - Bagels Near Me - Columbus, Ohio

Eh. I've had better. Stopped in here one day for lunch since I was in the neighborhood. Ordered a bagel and something to drink. To me it was a little bland and the bagel was a little dry. Eh. read more

So I moved here earlier this year and started to come to this location off and on. Never heard of the Chain. They have messed up my order in the drive through quite often. By the time you get to your destination who wants to drive back for the correction. But the other day I decided to try them 1 last time so I went in and ordered to avoid any confusion. They were not that busy but seemed to be disorganized and confused over a small wave of orders. Needless to say, yes, they somehow found a way to screw up another order of mine. The only good news here is that I now never have to deal with them again! I will not be going to any Einsteins for the rest of my life. By my calculations they owe me around $50 bucks at this point. I won't be holding my breath. read more

Ordered one sandwich and they made a completely different sandwich than what i ordered. i very nicely told them i didn't get the right sandwich and they attempted to remake it. Lady wearing a black shirt with black hair, looked like a manager was rude as heck. in the end i still got the wrong sandwich when there's literally a picture of it on the menu. read more

The horrific miss management of this restaurant is shocking. New restaurant has consistently daddy wait times are usually lol even when there's virtually no customers in the building. Currently dislocation subject to Kenneth Justin must avoid at all cost. read more

First impressions are important, right? Well this place was DIRTY. From the dining room, tables, to the bathrooms. I was worried before I even ordered my food. The service was quick and they were friendly. The food was ok, nothing to write home about. The pumpkin bagel was very good. read more

they told me the monday special was still available to members, which I am a longterm member. when I got my order and went to check out, they said no, I have to pay full price.? no valid reason, you just have to be a member, you don't need points for it. I have gotten the special in the past, but she said nothing she can do about it- she lost a customer today read more

Im torn when i write this review, between their price and quality, so Ill elaborate. The food is pretty good, its creative, and it really outdoes the big box chains when it comes to ones on the go breakfast. Im not interested in any lunch offerings from, so everything I say is based on breakfast. When I stare at the menu, I find it refreshing. I have options to choose from, and if your like me, some days you just want something different than the day before. With that said, the price is a tough one because with that refreshing menu comes with a business that deserves profit, but hot damn Im not a rich man, so I must choose my meals carefully. So yeah, 3 or 3.5 or 4 stars, whatever, its a good place and I like it. The service was always good enough or great, and while Ive had a couple of minor errors, they fixed it, and we moved on no big deal. If your in town and looking for something different than golden arches, try it for sure. Expect to find a variety of bagels, cream cheese spreads, coffee varieties, and uniques sandwiches. My favorite is the french toast sandwich with eggs, bacon, cheese, maple cream cheese, its my soul mate of flavors. I just drooled on my keyboard. read more

Not the best location out there. Didn't have a great experience. The food wasn't very fresh. We ordered 2 breakfast bagels, a muffin, and a lox and cream bagel. Lox and cream is one of my favorites, what I ate here was just ok. My first time ordering a egg and cheese on a plain bagel here; and it wasn't edible. The eggs were plastic, the cheese was plastic, and the bagel was stale. I was glad to have my toasted lox and cream bagel as backup. Babe got egg and turkey sausage....not as good as it normally is from other Einstein Bagels shops. The blueberry muffin, which I normally love, was also stale and had that flavor of sitting too long in a musty fridge. All I can say is at least I had a decent lox and cream bagel. read more

I was pleasantly impressed with the size of menu and breakfast or lunch options. I ordered a Asiago bagel which was a turkey sandwhich with avacado, tomato, lettuce and a sauce that was incredible. This was the sandwhich recommended by the cashier and it was great. I forgot to write my review right away so i forget the name. Tons of bagel options with breakfast sandwiches or lunch sandwiches. Kinda baffled on why i have never ate at Einstein before as i used to live down the road for a couple of years. It has been open for over 15 years in the same location. .very clean and courteous staff. Definitely look forward to going back soon! read more

I love love love Einstein Bros. I love every single thing. I love their bagels. I love the fact that they have carabou coffee. I love that they have an app where you are constantly getting deals and can rack up points. I love the staff. I love that it's close to my apartment. Their bagel breakfast sandwiches are the bomb. And the pumpkin bagel and pumpkin cream cheese they have for fall. It's amazing. I just love this place. read more

I recently stopped going to this location - I would probably give another location a chance because the food is great but there is not another one for many miles. They have a drive through that is very slow and from time to time i will pull up and wait for minutes before finally pulling up to order at the window. They consistently get my order wrong - not a complicated order at that. They usually have a bad attitude when they have to fix their mess up. After several wrong orders in a row I finally contacted corporate who took my info and never got back to me. Hopefully they will get their stuff together. And maybe lower their prices a little. read more

Great coffee with a good variety, great bagels with a great variety of bagels and spreads, good sandwiches. It has a nice decor, good fixins in the coffee bar, lots of drink choices. Overall it's a very nice place if you're not poor. It is WAY overpriced though. You'll pay $8 for a wee little sandwich that wouldn't fill up an anorexic model. The sandwiches are very good but it'll fit in the palm of your hand and all you get with it is maybe a spoonful of potato salad. Think of how many places you can get a full meal for that price. You can engorge yourself for less at a Chinese buffet. The prices here are just ridiculous. Clearly the upper crust of society is who they're targeting. This place has no wifi either. What self respecting coffee shop has no wifi? Even McDonalds has wifi for cryin out loud. Get with the times Einstein. All in all I like this place but I can't recommend it too highly not would I ever suggest being a regular here. read more

ABSOLUTELY terrible service. I went in yesterday to get the heart bagels and the staff was awful and so rude. The woman that toook my order snapped at me because I didn't know you paid at another register. Then the boy making the bagels complained the entire time because of the of odd shape. What the fuck? Fave bagels/ worst location and I'm not going back read more

Only thing open is the drive thru. Way too busy of a location to only have a drive thru open. Makes me just want to go to another restaurant... who wants to sit in a drive thru line for 25 minutes?? read more

They have the best bagels ever! They are so fresh. My favorite right now is their Asiago cheese bagel with Turkey, lettuce & tomato! I just hate that they close so early because I'd get that for dinner too! Thanks! read more

David and I got ther e for breakfast /lunch (it was breakfast time, but we had lunch. Hip hip hooray for green chili bagels. Had a turkey sandwish made with this bagel and some potato salad. Made my day. David had a pizza bagel. And some sweet thing. Made his day. I love this place. read more

My favorite Bagel place in Columbus, the smoked salmon Bagel is my favorite. Very good medium roast coffee. I love the atmosphere, very courteous staffs. read more

Typically they are always busy yet they are still friendly and nice. Plus the bagels are delicious. They have a great variety of cream cheeses and their ordering system is effective and efficient. read more

Every time we come back to Columbus, we stop in here. We actually route our trips with Einstein in mind. Ive never had a less than great experience. Highlights: * friendly, helpful staff * food delivery was super fast * great menu, and everything is almost always available * clean, except for the table my daughter wanted to sit at. People had just left and the busser didn't have time to clean it before she claimed it. We will always make time to stop at Einstein Bros. Now, if we could just get them to open a shop in WV! read more

This particular location is so flipping slow in the morning. If you go through the drive through give yourself an extra 15 minutes and expect lukewarm coffee. All I want is a quick coffee, I went inside thinking it would be faster, the cashier told me for just a coffee to go I can go straight to the "pay here" line next time which made me happy. Well I did that today and not only did the employees totally ignore me, no eye contact, nothing, but one of the guys actually went to the OTHER computer (not the one he was just using a couple minutes ago that I was waiting at) and checked out the lady behind me. They just lost my business. read more

I tried Einstein Bros Bagels for the first time this morning. My significant other and I wanted to grab a quick breakfast before running some errands. "Quick" wasn't exactly an accurate description; there was quite a line for the drive through, so we waited a bit longer than we would have elsewhere. I ordered their avocado toast, but asked them to add an egg and make it into a sandwich. I thought it was good. The everything bagel it was served on was flavorful and a bit chewy. Nowhere near as good as a New York/New Jersey bagel, but definitely a step up from other breakfast chains like Tim Hortons and even Panera. My significant other ordered a bagel with lox, cream cheese, and capers. Strangely, it also came with red onions, which was a surprise to us and something he picked right off. It seemed like a strange addition, but to each their own. I also ordered a black iced coffee and enjoyed their blend. It had good flavor without being overpowering and really didn't need any cream or sugar to supplement. All in all, I did think it was a bit pricey for a chain, but I wasn't disappointed with the meal itself. read more

Ordered through the drive through took ten minutes to get, when i got home my bacon sandwich had no bacon. I called the employee accused me of lying and hen hung up the phone on me. read more

Einstein Bros. Bagels - Bagels Near Me - Columbus, Ohio

AMAZING AMAZING customer service!!! Foodl: Bagel- BEST!!!!!!!!! Chocolate Coffee Cake- BEST!!!!!!!!!! Iced sugar cookie- BEST!!!!!!!!!!!!!!! Carmel Machicato- BEST!!!!!!!!!!!!!!! Yes I had all of them except the cookie for breakfast- LOVE this place!!! read more

I actually love the food at Einstein's but my one star reflects the service. I was in the drive through for 15 minutes and pulled out because my child was screaming in the back seat and needed changed. Inside I waited another 10 minutes. The food is great but efficiency is just not a strong suit. Avoid if you are in a hurry. read more

I was SO disappointed in the everything bagel. Who puts fennel on there bagels? (don't use that spice) Ugh..that spice overpowers anything it is mixed with...gross. The veggie cream cheese is so bland. The cream cheese was too light to enjoy and no real bits of veggies to taste. The fact I had to travel so far made it even worst. Staff members were friendly and attentive helped to soften the disappointment. I will get my everything bagel fix else where. read more

There are better choices for bagels nearby such as bruegers. This place gets busy and the service becomes rude, insensitive and the quality is not all that great. Customers are real snooty. read more

I love the breakfast sandwiches here.. The food is awesome .. The two stars is for the employee working the drive thru. She was a heavier set woman and her uniform has so much crud and gunk and dried up hard food or stains on it that it was completely unappetizing. When working in food you should either wear an apron or keep your uniform clean enough that your guests aren't grossed out. I work in a restaurant so I'm pretty accepting to a lot of mistakes; however, cleanliness is not one of them. read more

Love this place. It's so yummy. They have a gigantic variety of bagels and topping, as well as breakfast sandwiches and coffee drinks. They have lunch options also. The only negative is that every time I go here, its crowded. But its worth the wait. read more

My favorite Bagel place. Usually go on weekends. Love most all of their bagels & their egg sandwiches & of course their dark roast (Melvyn's) coffee. If you're signed in with them you receive coupons toward your purchase and they do not go to waste, that's for sure. Thor Service is superb & the whole staff is great. I LOVE THIS PLACE! read more

Bagels and spreads here are so good! They have great deals on boxed bagels and a huge variety of cream cheese flavored spreads. My favorite is the garlic spreads. I really like the salmon bagel here. It doesn't have that fishy smell like some others. My favorite bagels are cinnamon and Asiago cheese. They have a ton of other flavors. If you're just looking for a quick breakfast or brunch this is a cute little place. read more

This place is good and consistent. It's not McDs so I don't expect 1min or less service. My order is always right, plenty of cream cheese, and the bagel is never burnt. Also this is my favorite coffee of anywhere. It's the only place I have found that I can drink the coffee black. Every where else it tastes bitter and needs sugar or milk. Not here, best darn coffee around. Sbucks pales in comparison (in my book) read more

it was fun to finally get to come here after having heard about it for a long time! i was really excited by the menu. i had lox on an everything bagel. the coffee was amazing. this was definitely a fun place to try. read more

Einstein Bros. Bagels - bagel and lox - Bagels Near Me - Columbus, Ohio

The wait here is just ridiculous... every Time I come I end up waiting 20 minutes or more..im a patient person...but this is extreme.maybe consider hiring more people. read more

This place is out of the way for me but whenever I'm in the area I stop. I love their bagels and I love that extra whip on the bagel is no extra charge. The iced hazelnut coffee is great. Not too sweet. Just right! read more

Einstein Bros. Bagels - Hazelnut vanilla iced coffee and everything bagel w/plain cream cheese - Bagels Near Me - Columbus, Ohio

I've been in here a couple of times now. My experiences all seem similar. They have quite a selection of bagels, breakfast items, sandwiches and latte's. The elevated menu board can be a bit of a task for deciphering what you wish to order. When I've stopped in, it was usually for a breakfast item and latte. I found the available menu pictures are confusing which menu item they go with. Point, if there is a specific item you want. That, or ask questions. Service has been mediocre. Staff always seemed preoccupied and sometimes just hanging around. It has been a challenge to find clean tabletops when dining in. Although there is plenty of parking spaces, navigating Sawmill to get to the location can pose its own challenges. When I go here, it is usually because I am looking for one of their deli style bagels as there are not many offerings in the surrounding area. Otherwise, there are other coffee shops that are more convenient. read more