For Einstein's at Kendall Dr & SW 122 Ave -- friendly staff. Bagel sandwiches well done. So many options. Pricing is alright. Lots of seating n place is clean. My beef is with the parking though. Einstein's has one spot marked as theirs. They are next to an AT&T store that has constant traffic. Nightmare parking! read more

I love this location it is central and has ample parking. The employees are extremely nice and the bagels never disappoint. The coffee is also excellent. You haven't lived until you've had a pizza bagel from here. read more

Einstein Bros. Bagels - Amazing - Breakfast & Brunch Near Me - Miami, Florida

Nice staff, good variety of fresh bagels, clean place, sandwiches are well prepared, maybe because it's new but it's one of the nicest locations, you don't have to wait long to order... The only thing I found that could be better its their iced coffees, the barista needs a little bit more training because they come out really watery. read more

The inefficiency and incompetence of Einstein Bros Bagels is now on Kendall Dr and 121st Ave across from the DSW. For those of you missing the incorrect orders, mediocre bagels, sub-par coffee, and bad service from your mornings since their location off 137th Ave closed down, fear no more! They simply relocated to down the street to another location with a similar bad parking lot situation. My family decided to give their new location a try thinking it would be different from the location that closed down, unfortunately it's exactly the same experience. read more

Completely understand that due to the circumstances of their dining area being closed and the pandemic things are different... but everyone is just so rude, even if it's their fault. Very slow service and very rude people. Don't think that it's worth coming here. read more

I've always wanted to try this place so we stopped in for breakfast! It's like a Panera with bagels! I love bagels but wasn't impressed with the selection! Food was good just not what I expected!! read more

The worst experience ever!! Terrible customer service as I asked one of their employees if they could take a quick order, in which I was completely ignored.. Then I waited in line outside for an hour until I gave up and left.. Ya'll lost my business!! read more

Wish I could like it because it's down the street from me. One of the girls is consistently snippy and rude that works at the register. If you don't want to work with people go home read more

Tried this bagel shop for the first time this morning. The service was good, staff is very friendly, but the bagels suck. Recently moved from NY to Miami, and have been on the hunt for a decent bagel place to get egg sandwiches and bagels for breakfast. Finally decided to try this place out and see how it is. While they do have a large selection of bagels, they look scrawny and sad. I ordered a new menu item which was a french toast bagel with bacon, egg, and cheese and some sort of maple sauce. The taste wasn't terrible but overall not great. The bagel itself was too soft, almost soggy even, the bacon was not crispy and the egg tasted like it was cooked in a microwave. For almost $6.00, definitely was not worth it. If you know what bagels should really taste like, i don't recommend this place nor will be returning. read more

While I am certainly a fan of Einstein Bagels (I love me some asiago cheese), it seems that everytime I come to this location there is one problem or the other. The lines are always long, regardless of what time of day you come. The first time I came, I waited 45 minutes to get my lox bagel on asiago cheese. I checked inside my bag, and guess what? No lox inside the lox bagel. When we told the lady who handed it to us, she kind of laughed as if this has happened before. On my second visit, they ran out of Asiago bagels! If the employees see that they are low on Asiago, wouldn't you think that the refill it? Anyways, I will probably return here because I love lox bagels on Asiago. However if I were to find me another bagel joint, you could consider me outta here. read more

Einstein Bros. Bagels - Nova lox bagel on asiago - Breakfast & Brunch Near Me - Miami, Florida

My ladies coffee club meets there every Thursday and I have to say I am deeply satisfied. The staff are Happy and Friendly. The food is Fresh. And the Ambiance is Bright and Relaxing. I look forward to going each week. read more

Please do yourself a favor and don't even bother coming to this Einstein. First the parking sucks very little parking. Second service is terrible. When I showed up around 9:30 am line was by the door. Reason only 3 people working. And one person decided he was going to go on break. So 2 people were working. Makes no sense having the cashier take care of orders and make coffee at the same time. Why the hell did that guy go on break. Seriously take care of the costomers first. When you pay you have to wait again for the other guy to get your order together. I ordered bagels and a white choc. Mocha frozen. The guy who did my frozen drink is a complete moron. I asked for whip cream and he broke the top part of the cannister, then he says sorry we are out of whip cream. Clearly he didn't want to blame himself for breaking it. Oh and the frozen drink taste like crap. I want to go back and throw it in his face. I'm so pissed off!!!!! Want a refund!! read more

Love this new Einstein's location in the kendallgate shopping center conveniently located just west of the Florida turnpike on Kendall drive. The staff is very friendly and the place is immaculate! Great location!!! I also recently noticed the shopping center has added nice sidewalks making the parking more safe and convenient. read more

Einstein Bros. Bagels - Great new location in Kendall just west of Florida turnpike - Breakfast & Brunch Near Me - Miami, Florida

Great NY style food, breakfast and lunch bagels a superb variety plus a smokey salmon bagel, the best! #mugmustache read more

Einstein Bros. Bagels - Great NY style food, breakfast and lunch bagels a superb variety plus a smokey salmon bagel, the best! #mugmustache - Breakfast & Brunch Near Me - Miami, Florida

It can be so up and down here at times. *Insert sad face* - The line thing can always be odd and customers don't know to go to the left or right (even when it's slow), so often times I just walk up to the middle. The bagels are always tasty and fresh. Most of the employees are always kind, patient and helpful - but if it's a busy day or someone is having a bad day, well... Expect to see and hear some off the wall things. We all know that life happens, stress happens, but sometimes they need to kick up their professionalism and not let the customers hear the craziness. Ya know what I mean? Ex: one day one employee was yelling at the girl ringing me up and it was so uncomfortable. I felt terrible for the girl. She seemed to be in a position that no matter what she did, she would/could be in the wrong. The overall cleanliness is pretty on point. The speed of receiving orders is also on point. The accuracy of the sandwiches can have its off moments. Twice I've ordered an egg and cheese sandwich, and when I opened it at home - there was bacon! If I was a vegetarian, etc. I would have been more upset. All the employees seem to try to pitch in their efforts in areas when needed from what I've noticed. But there are moments when one person will be attempting to ring up, make a coffee and take someone's new order. That part isn't upsetting, but it makes me think the scheduling isn't done as well as it could be - or people call out often and I feel bad for the employee who's trying to do too much at once. I hope this review helps the owners/managers get a better picture of some things which may already be known. The things I've mentioned are not to harm but to help. They don't and won't dissuade me from coming here. And I don't put blame on the employees. I believe It always begins with the leadership. ((I only knocked one star off cuz I think the situations are very addressable and would improve the overall Einstein Bagel experience.)) read more

What happened to the Einstein's Bagels that everyone used to love?! This place is dirty, ceiling is rotted, service is absolutely ridiculous. Waited 50 minutes for ONE nova Lox bagel!!! People before me were complaining, orders were given out wrong, some even asked for their money back. I suggest you drive a little longer and go to next of kin. So sad this place was run to the ground read more

Terrible service. I have been in other locations and they are ok, but this one is the worst, the manager has a terrible attitude and some of the employees too. Today was this young girl taking orders with no desire to answer any questions and she seemed to be bother about it. Instead of focusing on getting orders out (8:30am rush hour) she is gossiping with other employees while the lines get longer. Manager has similar attitude. I don't know what kind of business they are running there. They got my order wrong and although the manager fixed he was not apologetic about it and try to make it be as I was wrong. This is not the first time I get bad service here, I don't think I'll be coming back. read more

Walked in on Veterans Day and asked about their deals for veterans. The man behind the counter pointed me to a pamphlet to sign up for their rewards program and said I could get a free bagel by doing that. The Sun Sentinal said that Einstein had a deal for veterans. On top of that the food I payed full freight for was just not good and the coffee was stale. read more

Service was great! Had bagel nova lox . Got the works with capers, tomato, onion. So yummy. Caramel macchiato was good too. I had to write a review, I usually don't but I saw a comment that the service was bad and that's just not true with my experience! They were very personal, and I ended up getting a side and coffee because the staff kept saying how good their product was . Danny, stands behind their product and make the experience pleasurable . read more

Coffee is always on point. I love that they have afternoon happy hour on drinks too! Whenever I come here it's a quick in and out. I don't stay much to eat here, I'm really an in the go person but with my schedule they're always so nice and quick to serve what I order. This location is always clean and the vibes are very happy too. read more

Really amazing food. Great breakfast place. Went with my girlfriend and had such a great date. Highly recommended :)

Came in at 7:45am and they were very busy. Took over 20 minutes to get a box of coffee and box of bagels. Their offer for in and out with bagels in less than 5 minutes or your Shear is free was not available. Had to ask 3 people for my box of coffee before it was made. Staff is very nice but busy and forgot about my order twice. read more

This used to be our favorite place ever! We used to go every weekend... there must have been a change in management and now it's impossible to get a coffee and a bagel in less than 30 mins. We're trying to find our new breakfast place. Bummer. read more

Terrible service . Tables not cleaned, waited over 45 mi for 2 egg and cheese bagels. And many people had to go up and complain also because of the long wait. read more

If I had written this review 3 months ago, I probably would've given them 1 star. I come here religiously every Sunday and they have gradually gotten better. It no longer takes an entire hour to put your order in and wait for your food. I've come in the past couple of times and got my order in and food in MAX 15 minutes. The bagels have always been fresh and delicious! There are times where they are out of a bagel and don't offer to make a new one, but I honestly am not that picky so it doesn't bother me as much and they have other delicious bagels as alternatives! read more

Wow first off after picking up my son from school today I took him to Einstein Bros Bagels.The one on Kendall and 137th Ave didn't close they relocated next to AT&T and Macaroni Grill on SW 88th St west of the Turnpike.The staff is friendly and bagels and sandwiches are amazing but not as good as Panera Bread. read more

I LOVE this einstein's location! Every time I come in, the staff is always so kind! I came in about two weeks ago to get a chocolate chip bagel with strawberry shmear, and noticed their ad for the seasonal cinnamon shmear. As the worker began to make my bagel, I mumbled to myself, "cinnamon shmear on cinnamon bagel... yum", not thinking he would hear me. Well, he did and what's even better is that he voluntarily asked me, "it IS yum! would you like to try the cinnamon shmear?!". Of course I had to say yes and he gave me a sample of their cinnamon shmear, which IS DELICIOUS! the fact that their employee was paying attention to me and offered to broaden my shmear palette, is what delighted this experience at Einstein's the most! I knew I had to come back for the cinnamon bagel with cinnamon shmear, and I did! This time, an employee was offering strawberry banana smoothie samples! NOW I HAVE TO COME BACK AGAIN FOR A SMOOTHIE CAUSE IT WAS AWSOME! It was naturally sweet. Their chocolate chip bagel and strawberry shmear is my go-to bagel! With the chocolate chip, I ALWAYS end up receiving a huge bagel. And the strawberries in their whipped cream cheese are so fresh, I love it more than Philadelphia's strawberry cream cheese! This is stuff you can't get from grocery stores, no lie. Totally worth the $3! It hits the spot when you're super hungry and stuck in rush hour too, hehe. Their cinnamon bagel with cinnamon shmear was also delicious! The cinnamon shmear is a little sweet like sugar cinnamon with a super subtle tanginess, it does indeed pair well with the cinnamon sugar bagel, and I promise it is not a deadly sweet combo like you'd expect. Although, I did not enjoy the texture of the cinnamon bagel too much, not sure if it wasn't toasted enough or if it's the bagel itself... But I'd prefer the cinnamon shmear on a different bagel next time, such as the blueberry or my absolute favorite, chocolate chip! read more

Been coming to Einstein for years, even when it was on 137&Kendall Drive. But for some reason this new location is always out of everything bagels (the only reason I go), even hours before they close and the ovens turned off. Supply and demand would tell you you need to make more everything bagels! read more

Originally from Canada and I must say that Einstein's is so much better than Tim Horton's. Their bagels are so delicious. Place is clean and staff is generally friendly. Sometimes they've been a bit slow (and I'm talking not in rush times of the day), but overall it's pretty good. Sometimes they forget to check on the milks, but they've always been willing to refill upon request. A good, quick breakfast. read more

It's Back. For those who know the area, you know the old Einstein on 137 was replaced, but this one is in the DSW/Chili's area next to Macaroni Grill. Its Einsteins, you know what it is, and how it is so the most i can comment is on the the service. It seems they still have some growing pains. I went in for a quick bite while i was out and about. The location is nice. It has a large table with outlets if you want to study for a bit. Looks like they are trying to compete with the Sbux of the world now (They have a growing specialized coffee section). There was only like 1 other person in this location at the time. I went to the "Order here area" where i placed my order "pretzel bagel, reduced fat schmear", "would you like that toasted? "No" "ok pretzel bagel, reduced schmear, not toasted... that will be ...." So i passed my card then asked me if she could ring me up at the pick up counter instead, which wasn't a problem. She repeated the order and then left back and forth from one screen to the other? took what seemed like forever to just place the order. she came back repeated the order asked me for my name, i said Kaleena, pointed to the card to show her, which she looked at and typed in my name looking back at the card for each letter, and swiped my card. I took a seat and the service seemed slow and i was wondering what was taking so long for what i thought was a simple order. I took a look at the receipt to check the time and noticed my name was misspelled. Not a huge deal, as long as you say it right but don't try so hard to pretend to copy it next time if you're still going to put whatever. As i was looking the bagel was finally on its way out, and the bagel came out toasted, and burnt at that. When i explained i did not wanted it toasted, which she repeated several times, she looked at me like I had 12 heads. Again if it were busy, i get it, but i was the only person ordering. In a minute they brought out a new bagel untoasted to which i enjoyed. Again the bagels are ok, and I have no problem eating them. Yes there are better bagel places but this is good for what it is, and is open later than most very good bagel places. Long story Short: its Einsteins, go there if you want bagels in a hurry or in the afternoon. if you really like bagels you can go there to study too. read more

Beyond upset at this place I was looking forward to a delicious Sunday breakfast with my husband and it turned out to be the biggest disappointment ever. Not only did we have to wait about an hour for our order to be ready, which when we did get our food it was already lunch time. Our order was wrong and it was made extremely poorly. Customer service wasn't the greatest easy. I was so upset I ended up staying with the garbage they gave me to eat and it was completely disgusting. I couldn't even eat it. Definitely not worth the time, or money. My suggestion, take your money, time and family elsewhere. read more

I was happy that they had opened up again on Kendal, but their service is below par. Stood in line for well over 30 minutes with an annoying employee making bird noises. The service is very inefficient. One person taking orders on a Sunday afternoon is not acceptable. Next time...Panera down the street!! read more

They are definitely understaffed. They had to stop taking orders to get caught up on serving so many waiting. My mushrooms were not cooked and they left out the bacon. My daughter French toast sandwich was good. read more

Its an average place to pick up a couple of bagels and grab some orange juice or the strawberry lemonade which i liked. Grab n go kinda place. Can go back. I liked the spinach one. Not bad. read more

Showed up at 8am on a Sunday and it was pleasant. The customer service was nice and the food was decent. No long lines. I got the veg out sandwich which was fine..nothing out of this world. A nice alternative breakfast spot 4 me. read more

HORRIBLE management needs to change. There was three male employees yelling at this young girl who also worked there. Making fun of her while she restocked. Being extremely disrespectful. Calling her a lot of things i don't even want to say on here. I wish i would have caught their names. I haven't been back since..... read more

I waited over ten minute in line for them to attempt to take my order the lady walk away when I was in line for over 5 min and I just left

I'm giving it 3 stars because the food is good and they accommodate how I want my tea. Parking is okay.. If no parking in front you can always park across and walk their no biggie. Everyone their is super nice. But not giving them 5 stars only because they're very disorganized, I go in the morning for a quick tea before work mind you I can only spare a little bit of time to buy my tea. I've noticed that it's not how long they take to make their coffee/tea...its unorganized!!' as soon as you walk I n. I think the problem is the line to order and pay. One day the lines will be exactly how it should be, order here pay here then the next day all lines are directed to the pay here. So if someone just wants a quick coffee/tea or even grab something from their fridge in the front they have to wait till everyone that ordered bagels are attended first!!! Then of grab and go... Don't understand why if they have two registers why can't they figure it out. Behind the counter just seems disorganized. Maybe hire a few more employees instead of having the mgrs. prepare the sandwiches. Then they will have time to delegate the staff. Again the entire staff are super nice, friendly and very attentive to the clients. But unfortunately I wish they get it together. read more

This place used to be great, like so many other Einstein's. Lately, however, attention to detail and customer service are obviously lacking. The last two visits have left me searching for a new bagel place. If you can't provide a good customer experience, you'll stop pulling in repeat customers. Good luck, Einstein's. read more

Honestly I don't know what's going on with this location. The staff is beyond rude !! The man who works the register has no respect, you'll be ordering and he just turns around and talks to someone else. I can't stand it! All the staff looks like they hate life! Get another job if you're going to be that nasty to customers !!! read more