All staff is very professional even though it's changed to another business name. They are still…read morewonderful. I'm transferring my stuff though into the Eisenhower campus so I'll be doing a lot of my other scans on that campus but this place was really really good and I stopped and picked up my Medical forms and they were very kind about getting them done quickly as I waited in the waiting room maybe 10 minutes

I had a scheduled and confirmed MRI appt yesterday. Unfortunately they didn't have what they needed…read moreto perform the MRI. The entire staff was apologetic and very nice. I understand things can occur. This MRI required of me, to abstain from Intimacy with my wife for 72 hours and to fast from midnight until the procedure. Okay not a big deal, nothing to get angry about. Here is where it gets worse!!! I called the next day to reschedule and the automated answering service said they were busy and would answer when available. After being on an automated hold call with music for over one hour without anyone picking up the call, their system ended the call. To me that's way way worse than an honest mistake which occurred at my original appt. What do you think? I had to edit this review, as obviously I needed to call back after their system ended my call without answering. So on my second call, again I've been on automated hold again. I'm over an hour again of hold time to reschedule my appt that was postponed by Halo not me. You'll never guess what happened. Yes you guessed it! Same thing occurred on this call!!! Over an hour and their system ended the call. No patient should ever have to wait 2 hours to talk to a live person to make an appt for a medical procedure. That's an indication that the patient is of no concern to the provider. It is a reflection of their professionalism. It should also cause concern for the rest of their ability in other aspects of their business to provide professional service. My new rating is 1

This is not OPEN MRI as the name implies, it is actually Health Scan Imaging. They do have a stand…read moreup MRI. I would also like to add that this is one of the friendliest & most accommodating staff I have run across in the medical industry. Many thanks & kudos!!!

Went to Desert Medical Imaging to redo a previous hip injection that was performed incorrectly…read more Once Dr. Feller finished with the proper procedure, I was amazed at how well my hip felt, many years have passed since it felt so good. The doctor even called me at home the next day to check on me. The office staff here was professional and very caring for my issue and took great care of me from start to finish. Took me on ON TIME too!

The main issue with Eisenhower Imaging Center is to schedule appointment for Imaging. The staff is…read morerude, hangs up on you ALL THE TIME. I spent more than one hour on the phone then before that 27 minutes. They keep you hanging then they hang up on you right after you say your DOB and name. WHY??? WHY IS THE STAFF SO F RUDE??? Very sad because one an appt has been made, the rest is easy. The staff at the Imaging Center is nice whether you go to Rancho Mirage or Palm Springs. It is usually an excellent service and experience. Why does Eisenhower allow the staff at the scheduling dept to be so unprofessional and rude?

Ease of appointments, walk ins available, and no waiting time. The employees are very helpful and…read morefriendly. Offices are very modern and well clean. It's one of the best imaging centers around. They have several locations to serve you. My only complaint is the make is very difficult to review your results. They say the results are on My Chart but make you have to set up an account on a separate web site, log on, and request them to sent the images to you. This delays viewing your images, and they are only available form short time. The process is not necessary. They should just post the images on my chart like it says they do. I gave them four Stars due to this extra step, which is the whole reason you go to them.

Jenny At Rad Net 35800 B H Drive, Ste 150A…read more I was scheduled for a PET Scan early Feb 2026 and was not in the best mood of feeling good. The 2 Cust Serv Reps at RAD NET were helpful & had a good sense of doing more to help it be easier for me. I so appreciated that but did not get their names. I then was lucky enough to have had a GREAT Nurse Jenny who yes was informed, trained and had good working knowledge "BUT" more then that she had a great attitude and a great way of doing more to make one feel safe and good. She put a smile on my face for sure for doing more to make me be aware as well as to trust and feel safe. Whoever at RAD NET that hired her hit a Home Run and I so wish all had the opportunity to experience a wonderful human being. Jenny, Thank you for ALL you did to make me feel so good. You are a pleasure and a joy at least in my eyes. RAD NET, she is a cut above.

Very disappointed. I went in for an Xray. Where I asked about my co-pay and I paid it there also…read moreasked if there was any other payment or was going to owe anything so I could keep an eye out for it. They said no. couple months later I get a COLLECTION LETTER for $33 dollars! Desert Advanced Imaging never sent me an invoice, never got a call. my address was correct. I called and they said they didn't know anything. Super disappointed with the lack of Customer Service. I complained about the situation because this could have been avoided. im sure they would have sent a couple of invoices at some point. Make sure to keep checking If you have any outstanding balances before you just get a collection bill.

fantastic office! Everything was super clean the staff was friendly and helpful. Special shout out…read moreto Hannah my image specialist whose humor and cheerful professionalism was very important in helping calm my anxiety. I thank you Sonotec Imaging!!

Ultra Sound techs were professional, explained what they were doing thru the procedure. The place…read morewas clean. I'd recommend them.

This place is bar none the worst "health care" facility in the entire Valley! They should be called…read morea health un-care facility. Was referred by my workplace for a workplace laceration, and it was one error after the other with this place. They refuse to treat you without a number which you can't get unless they treat you!? The office staff is incredibly curt and unhelpful, the "nurse" is a clone of Nurse Ratchet with the bedside manner of AI. There was no empathy or care...it is easy to see by the litany of negative reviews! Do yourself a favor and just go to STAT Urgent Care or Eisenhower Urgent Care where they actually care!

I need stitches for a cut. I came here as it close and thought it would be better than a hospital…read moreemergency room. That was a mistake. The service was terrible. The staff unfriendly and impatient. One would think a company with "care" in the name would understand what care means. The medical were acceptable but not great. You may leave in worse condition that you arrived. If there is a zombie attack and this is the only place left, take the risk. Otherwise, head to a hospital or other urgent care.

I'm headed there on Monday for full MRI with contrast hoping they'll fit me in. I have severe pain…read morein my Swollen armpit going on the fourth year undiagnosed until I met up with Dr. Stephanie Yao Something is terribly wrong in my armpit artery . . .

Wow, can't say enough about the imaging center. They help me determine whether I had prostate…read morecancer through their imagining protocol. I returned one year later to make sure I was free of tumors. This is a great option, should you have prostate cancer vs cutting or needle biopsies. I have told all my older friends to at least call to check out this treatment if you need to check for prostate tumors or remove them without the possibility of prostrate surgery Dennis.