I gave this restaurant another try and had yet another bad experience. I ordered six items and two were incorrect. Additionally, the items that were correct, were disgusting. I ordered nachos and was given stale yet soggy chips without any of the included toppings, just stale chips and old beans and cheese - truly an inedible plate of mess. The plantain that I recevied looked and tasted like it was cooked in oil that has been used for the last three months. The pupusas, which are very expensive mind you, were completely flavorless. I recommend avoiding this restaurant unless you are able to order in-store and inspect (and maybe even taste) your food before going home. If you order for delivery, you are taking a huge gamble. Better yet, find another restaurant and save yourself the trouble altogether. read more

El Caracol Mexican Restaurant - Nasty. Stale chips, yet a soggy mess. Flavorless and missing 90% of toppings (pico de gallo, jalapeños, guacamole, and sour cream). - Mexican Near Me - Vacaville, California

Workers are always so nice when I come in. Today I had limited time on my lunch when I called in and they said it would be a 20 minute wait but the lady I spoke to said that she can make it herself so I only have to wait 10 minutes. I LOVE THEM!! Good food and lovely people!! read more

El Caracol Mexican Restaurant - Chicken & cheese papusa - Mexican Near Me - Vacaville, California

Pupusas in Vacaville! This Mexican restaurant surprised me in the best way just because their pupusas are so good. They're huge, super flavorful, and the edges were perfect (you know what I mean... I usually hate those thick masa borders, but these were fire). Their plátanos con crema y frijol were also delicious. The atmosphere was calm, the service was great, and honestly everything was a 10/10. Definitely a hidden gem, I'll be back! read more

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Great food at a reasonable cost!!! The pupusa's are Awesome!! They make fresh tortilla here and everything comes to the table hot and tasty Finally, the owner is so nice and very concerned if you are happy with your food! All of her staff are awesome too!! read more

Had a hanking for Menudo did not feel like making. Well we settled in me and wife we both had a bowl of Mendo. Chips salsa was average .fresh corn tortillas were great. Menudo was good served with all fixings. Im gonna give it a 4 star. Cause my menudo is better lol. Bowl was big I had beef feet and hominy. Service was great, young lady took good care of us . Was nice and quiet chair was a little hard no padding.all in all was a good experience again. $18.00 for 1 bowl was a little pricey. Will come back again read more

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I had a chorizo breakfast burrito here and it was absolutely phenomenal! Unnecessarily delicious. I don't even live in Vacaville and I can't wait to go back for another one. read more

Had lunch there today. Ordered a taco salad with asada. Needless to say it served it's purpose, nothing special nor spectacular. The complementary chips and salsa were a complete miss. La salsa verde had zero kick or taste, very watery. La salsa roja was like salsa de pato no real flavor or texture. Won't be back. I asked what región of México they were from and was told the owner is from Guatemala, which explained the bland taste and lack of flavor or seasoning. read more

A super solid spot for pupusas in Vacaville! I have been to El Caracol a number of times and each experience has been great. I always get their revueltas, pollo, asada, or plain pork and cheese pupusas when I visit and I have never been disappointed. The restaurant itself is cute and honestly usually pretty quiet. I think they get a majority of their business for pick up order though. The staff is friendly and the orders get done really quick! Food is very fresh. The masa itself in the pupusas is tender and not dry. Everything is super filled and they do not skimp! I think my favorite has to be pollo or revueltas (pork, bean, and cheese!) Super flavorful and not too salty. I love the sauce these are served with, it creates a lot of balance. Only reason I am not giving this place a 5 is because it is not the best best pupusa I have ever had. But is it delicious? ABSOLUTELY? If you are looking for a new spot to try, or are interested in exploring Salvadoran cuisine, stop here! I would also recommend their garnachas if they are serving them when you visit :) tasty! read more

El Caracol Mexican Restaurant - pollo pupusa, yum! - Mexican Near Me - Vacaville, California

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The food was really good. I had the Pupusas, excellent, home made. Mamma had the Gorditas, delicious, service was very personable good ambiance read more

Excellent burrito value! I love that you can get a super vegetarian burrito and pay less because it has no meat. A large veggie burrito was only $10! Quality wise, it's your standard delicious hole in the wall taqueria. We will probably make this our new go to spot for a taqueria. read more

My friends and I checked it on this past weekend and we all loved our food. The chips and salsa were delicious. I got enchilada, my friend got mole enchiladas. The other ladies got tacos and I think a torta. We all agreed we will be back! The ladies there were really sweet and it was good customer service as well. Cute lil place inside. read more

Wow, what great food and experience. This was our first visit. It was a rainy Sunday morning and we're debating between American and Latin breakfast. I found this place on Yelp. My Salvadorian husband is always skeptical of Mexican/Salvadorian food. He always said, combination restaurants they all do one well but not both. I guess he was proven WRONG today! I highly recommend the Carne asada plate. The steak was well seasoned and tender with crunchy onions & bell peppers. We also ordered the platanos con crema y frijoles. We couldn't stop eating those, so satisfying and delicious. The pupusa revueltas were amazing. Great flavor, and filling to masa ratio, perfection! One of the owners came to check up on us. She was so friendly, she co-owns the restaurant with her sister. The young lady who took our order was very friendly and the nice young man did a great job bringing the food out. Can't wait to come back and try something else! This truly is a hidden gem. I would highly recommend this place! read more

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My 1st visit here. I had a carnitas burrito wet, it was filled with plenty of fresh carnitas and not greasy like some tend to be. The other burritos were dry but just as big. According to Mikey and Lex, they were delicious too. Also had an order of guacamole and chips. Plenty of guacamole. Will definitely be back. read more

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BAD BAD BAD ,, I'm am so disappointed, I remember this place being good. So let's start with the actual eating space , decent and clean but that's about where the 1 star stops ! The service was absolutely HORRIBLE!!! The food was a close right behind the service , I ordered the Goditas YIKES the chicharron tasted like it was spoiled and marinated in vinegar oh my gosh is was so bad ,, couldn't even eat it . Also ordered two pork and cheese Pupusas , the one I actually got was good , they forgot to bring the second , and only brought the first because I had to ask . My friend ordered the 1 item meal , A pork and cheese pupusa with rice and beans, again the Pupusa was good but the rice and beans was ice cold ! Had to ask for more water , salsa and chips , this is definitely top 10 worst services I have had , one of the waitresses was snotty and rude ( took a photo of her ) hopefully the owner addresses this ! Whats strange is we was sat ,, ordered our food and about 15 minutes later a family of 4 walks in , is seated and ordered maybe 5 minutes after being seated ,,, they received their food 15 minutes before us ( Pupusa's ) ,, also when they brought out our food they brought out my friends food first and mine 10 minutes later , then when I asked where are my pupusa's they said oh we are working on them , but the table next to us got their Pupusa's 30 minutes ago after coming in 15 minutes after us ! NEVER AGAIN ... read more

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Excellent pupusa and service at El Caracol. We've been going here and ordering their pupusa take out for a minute. We've visited the FF branch which is owned by a different person now per the worker. Same great, warm, homemade, and very filling pupusa. Good prices w/ quality ingredients to match. My fave is the curtido, cabbage relish. I love that fermentation, esp since kraut and kimichi are my faves...I can eat that as is but better paired w/ pupusas...it really compliments the density and mildy salty tortilla. Their pupusas are so fast-filling that its a struggle to even finish one. Great flavors in their rice and beans...that exquisite lard flavor elevates anything that touches it, beautifully melds the flavors and textures in so many Latin American dishes! We ordered some combos and take out for the hubs. Best believe we'll be back! Gracias! read more

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I bought a large burrito with steak and the burrito barely have meat in eat . Too much rice and the sauce not is just water. Let me know if you have the same experience. Used to have some meat but now only have like 5 pieces of meat read more

Went for a mom's night out. Food was delicious. I had the mole enchiladas. Service was great.

I highly recommend this place for plates meals but I especially recommend trying their different types of pupusas (stuffed hand made tortillas). My wife and I always order here for their quality and the price. read more

food is really good , but whoever that female is who works there with beautiful curly hair is gorgeous

Heard so many good things about this place. Customer service was great over the phone and in person. We got two different types of burritos and they are both so flavorful and delicious! Best burritos I've had in a very long time! Can't wait to go back! read more

El Caracol Mexican Restaurant - Mexican Near Me - Vacaville, California

Sadly, if I could leave negative stars I would... I called in a pretty standard order. 3 item combo, burrito and 2 enchiladas. What came was a burrito about the size of toilet paper roll and a single enchilada. Another 3 item with 2 sopes and a pupusa. I went received was a single sope and a fishy tasting pupusa. When I called I was rudely accused of lying, told that I had to bring everything back before they close if I want them to "fix it" all I asked for was a refund for what was missing. I spoke to a woman when I placed the order and when I called she told me she didn't take orders and then somehow a few minutes later she remembered taking my order. This was after asking the kitchen if they packed the order correct and told the kitchen "that doesn't seem right huh, that can't happen huh" I asked for extra cabbage curtido and didn't get any. (This same thing happened in the restaurant also) Sadly another case of poor customer service for an easy fix. I could've been a lifetime customer if it weren't for this terrible attitude and customer service. read more

El Caracol Mexican Restaurant - Small steak burrito - Mexican Near Me - Vacaville, California

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Tried the large carne asada burrito and it did not disappoint. It was huge and everything was evenly portioned. Good flavor, not greasy and doesn't leave you feeling heavy afterwards. Great customer service as well. Will definitely be back. read more

El caracol is one the very few restaurants that serve some real good Mexican food. The nachos here are jam packed one of my go to's. My wife loves there wet carne asada burritos here as well. Also when adding shrimp they don't charge you and arm and leg unlike some places lol highly recommend this place! read more

El Caracol Mexican Restaurant - El Caracol Nachos Al pastor & shrimp - Mexican Near Me - Vacaville, California

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I've been looking for a place close to Dixon that serves good pupusas -- I think I might've found it. Bought a single cheese pupusa, just to give it a try. It did not disappoint. It came with a portion of curtido and some salsas. The inside was cheesy with little tidbits of jalapeño. It was delicious. Cooked to a point where the some cheese oozed out and was crustified, which added another dimension to the experience. Highly recommend. The place itself was clean, just meager and not very inviting. So I'll probably stick to pupusas to go which is enough for me. read more

Food was tasty and a good value. Will go again. Pick up was easy and there is ample parking. read more

Wet burro. YUUUUUUMM. and chips and salsa (green salsa) slaps. Be back soon!!!! And will try the enchiladas next time.

There was a slight mistake with my order because of the difference between the online menu and the in store menu. But the lady working the front was extremely friendly. The food was extremely good and I will definitely go back there for sure. Best papusas in town! read more

Excellent food. We eat out maybe once or twice a month. This is the one place that our family picks over and over again.

The service is great! The papusas are AMAZING!! My son really liked the burritos However...... don't come for the tacos I tried several times. The crispy tacos are just, boring. Store bought taco shell plain boring. Street tacos were better but, nothing spectacular. read more

The food and service was fine. I had their chicken enchilada and rice meal. I also tried a cheese pupusa-- never ate a pupusa before...it was okay but will try a different filling next time as it was not too flavorful. read more

I found yummy pupusas! We got the pork, bean and cheese pupusas and the carne asada plate. All was delicious! The steak had amazing flavor! I'd go back just for that. But the fact that they have pupusas will definitely bring me back! Please Sir, may i have some more? ;) We look forward to coming back and trying other things on the menu as well. Solid little hidden gem. read more

El Caracol Mexican Restaurant - Carne asada plate, pupusas and a tostada. - Mexican Near Me - Vacaville, California

We almost didn't go in as we were looking for a traditional style restaurant and this is in a strip mall. But inside was clean and well presented. The food was good and I really liked the pickled cabbage with the papusa. They're certainly not a green business and it seemed that most of their business is to go so that's probably one reason. Only complaint is that it took a long time to get our food and my husband's food came out first - very hot - and mine arrived about 5 minutes later not very hot at all. I liked the rice and the flavor of the beans. I also tried the chimichanga but that needed a sauce to go with it as it was a bit dry. My husband had the chili rellano that was smothered in sauce. His complaint was that there was nothing green like a little salad on his plate. All in all it was good and if we lived or worked nearby we'd be back. They are very friendly and attentive. read more

Customer service was really good establishment was very nice and most importantly clean. How ever I was a bit disappointed with the papusas was to thick. The cheese papusa was good even though it was too thick with masa. Not the chicharon was not good at all the chicharon was to juicy being salvadorian the chicharon is supposed to be on the drier and side what makes it not be too dry are the condiments mixed with the chicharon when it's being grounded. Because of the chicharon papusa I gave it a 2 star They need to improve making papusas less masa and better making of the chicharon read more

One of my all time favorite Mexican dish is Chile Relleno. I think of a Chile Relleno like a giant and sophisticated Jalapeño Popper. It's a very straightforward dish, but it's so easy to ruin. The batter is the most crucial part. It's a Chile stuffed with cheese and topped with a red sauce. This one happens to be filled with Monterey Jack Cheese. I like everything about a Poblano Chile. I think this dish needs more time, care, and attention than a lot of people out there give it. Also I never had a Sidral Mundet, this is my first time. I had the Apple flavor, and I think that was the best part. read more

El Caracol Mexican Restaurant - Mexican Near Me - Vacaville, California

Huge disappointment when your full size chimichanga is the same size as your 3item chimichanga (left is the 3 item) read more

El Caracol Mexican Restaurant - Mexican Near Me - Vacaville, California

Best place in town! Great pupusas, both red and green salsas are awesome, fast and friendly service, my go to place for burritos, mucho amor

Taco Tuesday specials....nice size portions, great price, delicious carnitas tacos! Will definitely do Taco Tuesday here again!

The service was horrible, the servers are not polite or friendly. After sitting down, the server brought a basket of chips with Salas and walked away and didn't ask if I would like something to drink nor did she give me a chance to ask for a drink. A few minutes later she returned to take my order at that point she asked if I would like a drink. I waited too long to receive my meal, once I did the pupusa was okay but the rice and beans were cold. The server didn't not return to ask how the meal was, didn't ask if there was something wrong why I barely ate the rice and beans she didn't ask if I needed anything. She served and disappeared. The food is not great to have crappy service. read more

El Caracol Mexican Restaurant - One item combo meal - Mexican Near Me - Vacaville, California

The food was good, the servers were super friendly. There was a lady that would come out from the kitchen and ask if the food was good and if we were ok or needed anything else. Super nice lady. The menudo was really good and pious as too. Would go back for sure. read more

I wanted to love this place! I saw pictures of the food and couldn't wait to try it. Unfortunately the pupusas didn't hit the mark for me. I ordered the chicken and cheese pupusa plate with beans and rice. We dined in and sat out front in the outdoor seating area. The pupusa was full of cheese which I liked!...but not much chicken. Usually, pupusas are typically served with curtido...however the ones we were served did not have any of it...nor did it have the salsa typically paired with it. Curtido is my FAV!...so I asked for some along with more salsa. To my surprise, the server brought out plain cabbage. *heavy sigh* I also wanted black beans but they didn't have any that evening :( On the plus side, the server and the staff were really really sweet. At the end of the day, I still appreciated the service! read more