My takeout order, getting cold in the corner near exit. I walk in, staff lady was sweeping the…read morefloor, she just points at the order, barely looks at me. I'm leaving, she comes out with a long handle dustpan and dumps it out in the parking lot. How nice if your to throw your garbage from your restaurant out in the front. I get home 22 minutes away, and I got beef instead of chicken. I call and said you made a mistake .she wants to argue about it saying that it doesn't say chicken on order. I say yes it does I'm looking at the order, I got a screenshot and it says online on my profile. After blaming me and not taking responsibility. She finally says bring the food back and we'll make you another. I just hang up. Im mad.. 10 min later They call saying where are you? When I asked are you the manager? She pauses and says "sure" that's how our conversation began. I said I'm not coming. I'm mad I'm 20 minutes away. She's got all kinds of attitude complaining " I wouldn't have made the meal if i knew u weren't coming." After making all kinds of excuses for the issue it is sooooo obvious she can't stand any complaints of any kind. Defensive and resentful. BTW making a tip mandatory or online order is just tacky. The restaurant is dark and gloomy service is dark and gloomy as well. Only reason I ordered there is cuz I mistakenly thought it's was caballo Blanco restaurant

We stopped in for lunch on a Saturday. They were very busy and the service was a little bit slow,…read morehowever, the food was great. We absolutely love the fresh guacamole here, they squeeze lime juice, and mix lime in with it, and it is like nothing that I've ever had at any other Mexican restaurant. Solid lunch choice in Connersville and three entrées, drinks and guacamole were only $50.

I was traveling from Ohio and wanted yo make a quick stop for a late lunch. I found El Bronco,…read moreconveniently located just off the exit. The interior is very nice, with a high ceiling and tasteful decor. The booths and tables are solid and spacious. Everything was spotlessly clean. I was promptly seated and served chips and salsa. The salsa was thinner than I prefer but made up for it with excellent flavor and a bit of heat. I ordered Huevos Rancheros from the lunch menu, and it was delicious. Refried beans has a nice texture and really good flavor. Portion size was very generous, especially for a lunch menu item. Service was friendly and efficient. The dinner menu featured some unique specialties. There were many seafood entrees, including one I would like to try called Wero. It featured grilled tilapia, scallops, shrimp, and pico. I'll try that for sure on my next visit. There are also burritos and enchiladas with unique ingredients. Many vegetarian options too. Prices are very reasonable.

We'd give El Bronco North a solid 4.5 after visiting on Cinco de Mayo. The drinks were terrific and…read morethe food was delicious and served quickly. Our server Juan did a great job. Three of us got different types of fajitas and one of us got the Cuatro Ezquinas. The portions were very generous and despite the food being so delicious, we still took half of each home.

I stopped in for queso and tacos. The service was fast and friendly and the food was excellent. I…read moretried a steak taco and a chicken taco, both were flavorful.

This was a very nice restaurant that really stands out from the rest of the other establishments I…read moresaw in Richmond. We came in during lunch time on a weekday and it wasn't very busy. The dining room areas are very spacious, clean, and well decorated. The tables are roomy, too, so they could fit a big party as needed. I appreciated the attention they dedicated to the décor. We had a basket of chips and salsa delivered to us as soon as we sat down, and it was great to have while we looked through the menu, ordered, and waited for our food. Everything was brought out by the robot shortly, and it was served to us by the person who took our order. We appreciated him checking on us during appropriate intervals. It was nice to be able to pay the check via QR code if you were in a hurry to leave. This was a great spot to stop in for lunch, and I'd highly recommend it!

I'm giving these 2 ladies on night shift 10 stars! They are the best. I had almost given up about a…read moreyear ago when I could only go in during the day. Back then I always had to wait because I'm pretty sure management makes the other person they are working with do everything. In fact while I sat and ate my lunch I heard this blonde lady standing with her earbud in her ear telling the other lady, you have someone pulling in. Someone is coming in. Why couldn't she wait on someone as well. But back to the night shift ladies. There's 2 that are almost always there. They keep the place looking nice and clean, they are very friendly, and are the ONLY reason I remain a customer. Management needs to take a lesson from them! Anyway, go in on night shift and you will want Hotheads 2 or 3 times a week!

If you remember anything: get the sweet habanero sauce. This is your standard build a burrito or…read morebowl establishment. It is clean, fast and good when you want hot comfort food. Parking is good too. This is like a Qdoba or Chipotle. I have been low carb lately and this is a good place to get hot meat and veggies with some cheese. When I am low carb I have to skip the sweet habanero and I die a little inside. When you want to "build your own" Mexican fast food like a subway this is your jam.

Hubby & I tried this place for the first time for lunch. We've been to the other El Bronco in…read moreRichmond a few months ago. The ambiance was typical Mexican restaurant. We were served fresh salsa & tortilla chips as soon as we were seated. The salsa was hotter than most salsas I've had at Mexican restaurants - not for the faint of heart! Hubby ordered Shrimp Delight $13.99 (Deep fried shrimp) while I ordered #23 combo plate ($10.99) of a taco and a beef quesadilla along with refried beans & rice. Hubby loved his shrimp & felt that the amount of shrimp was plentiful. My taco was good but the quesadilla was too salty. I couldn't finish it due to the saltiness. The service was okay but hubby wanted a drink refill & the server was nowhere to be found. We liked the prices & may give this place another try.

I booked a party of 22 people to share my 60th birthday party, which required me to call more than…read moreonce to achieve it, and the first person I spoke to told me just to call the day before. I am from the area but now live near San Francisco. On trips back here, El Bronco West had become one of my favorite restaurants in the area. The fact that I was trying to host an event here would need more than a 24-hour call ahead. The reservation for my party was simply a sticky note on the wall behind the cash register. When I arrived 30 minutes early to be able to look out for and greet people as they came, nothing had been set up in advance. I sensed they were waiting to see if we actually showed up. To me, a group of 22 paying customers would be treated more professionally, but it was what it was. The service and food were okay, but the real fiasco occurred when they came to put the sombrero on me and sing in celebration of my birthday. I had seen this before and had really not wanted it, but I forgot to mention my decline and figured I would just go with it and get it over with. I was not expecting to be sternly sat down and have my bearded face smeared with whipped cream. They clearly do not realize this is an act of assault! No one has the right to put their hands on you in an offensive manner. I was absolutely furious and in a state of shock. My love of this restaurant and desire to go back absolutely died in that moment. I really thought I was doing something very good for the establishment by bringing in a group of 22 people. But instead of being treated with honor and respect, I was sharply told to sit down to be put on display and have my entire face slathered with whipped cream. No one in my party, with the exception of one, was amused. Everyone in attendance, being from this area, will most likely be deterred from future visits. I am all for celebration and having a good time, but this was way too extreme. It went too far and was a complete violation of my boundaries, ruining my birthday celebration. One of my group recounted that she had been at El Bronco West during a lunchtime visit and witnessed a woman being assaulted with whipped cream, which smeared and ruined her makeup. Being at work for the day and having yourself desecrated is an act of violence. My guest noted that she, too, was furious. This proves my point that this restaurant prefers its sophomoric pranks over the sensitivities of its customers. Afterward, I spoke to our waiter and told him how angry I was and that this was too extreme. The waiter apologized, but it was too late; the damage had already been done. He did say he would tell the manager, but two days after the event, I have heard nothing. My memory of my special occasion is scarred in ruin! I will never return to this restaurant again! This establishment is clearly out of touch with its clientele. Be forewarned, if you plan to spend a special occasion at El Bronco, tell them no singing unless you wish to have your face slathered with cream. Debéis estar más atentos al respeto vuestros clients!

They will try and rip you off little by little. I used to eat here a few times a month, but I have…read morenoticed lately they will not include parts of the food from the menu. They will be missing something completely. You can get fajitas and often you don't get tortillas. I don't know if its a specific person who does this there or if its regular practice but I wouldn't recommend this place when you can get far better consistency and more for your money from the other mexican places in town.

Authentic...really real flavors. Excellent birria, tasty mole, marinated chicken, crispy carnitas…read more It's a shack, yes, with only a couple outdoor tables, on a not very scenic street. So get it to go (unfortunately, most everything is served in the eco-disaster that is Styrofoam)... it's the tastiest REAL Mexican I've had since leaving Chicago.

Hot Head Burritos open in Rushville a couple weeks ago and I was finally able to get over there and…read moreplace an order to go. They make the order in front of you assembly line style and everything is already ready to go. Everyone was friendly and helpful when I had a question. I ordered three burritos for me and the hubby. I ordered the sweet habanero chicken, the Southwest ranch pork, and the jalapeno Ranch spicy steak. I ate the sweet habanero chicken with is listed as mild on their menu and it was. It was, however, cold. I don't know if that is because they put so many cold ingredients in with the meat but I ate half of it cold and then put it in the microwave at home to eat the rest of it warm. The sweet habanero chicken burrito has chicken, pico de gallo, cilantro, lime, sweet habanero sauce, monterey jack, rice, and black beans along with chicken. The flavors were very good and there was plenty to eat as they make them pretty thick. The hubby is eating his later. The cost for the three burritos came to approximately $25. I am sure that we will go back there for more takeout.

My sister and I was passing through town and decided to stop here. Never had been here before. The…read moreservice was amazing and the food was fresh and delicious.

Wonderful staff...good home cooking...priced right...close to home…read more The broasted chicken is delicious!

We waited an hour and twenty minutes last year for two breakfast sandwiches. Nothing special about…read moreit.