My Go to place... always helpful and price are very reasonable... I will keep coming here to…read moreservice my bikes

I went in there to fix my bike they quoted me one price and gave me a higher price and made me pay…read moreit do not take your bike in this place these guys are rip-offs

My experiences with Dons bikes have always been great! There's times when they are super busy and…read morepacked so I have on a few occasions had to hang out and wait a couple minutes till someone was free. The knowledge that is within that store is overwhelming and that's why I choose and feel comfortable doing business with Dons! -Ryan

I've been a customer for a couple of years and have had my bike tuned up here several times. I live…read moreabout 30 minutes away and pass other shops just to come to Don's. It's absolutely worth it. After upgrading my bike last year, I've really appreciated their complimentary tune-ups. The team has always been helpful, professional, and easy to work with. Recently, while preparing for an upcoming Ironman 70.3, I had an unexpected maintenance issue come up right before leaving town. Scott and the maintenance team were incredibly accommodating and took care of everything last minute to get me race ready. It allowed me to stay focused on the race instead of stressing over the issue. Thank you, Don's Bike Shop. I really appreciate the great service!

Moment of panic as we forgot a "thru axel" (think skewer) needed for the Tour de Big Bear - no one…read morein town had the specific part but Sergio at Don's bikes had it - and the needed wrench. What a great guy and great shop!

I called Don's on a Monday, asked some questions about a professional bike fitting. I called back…read moreWednesday and made an appointment with Mike for Friday at 1:30 p.m. I arrived early & called Mike before unloading my bike but he didn't answer. When I walked inside, a man on the phone told me someone would be right with me, then walked away... Another employee was sitting at a computer. After about four minutes, he finally turned around and asked, "Can I help you?" His facial expressions and overall energy made it seem like he did not want to help me. When I explained that I had an appointment with Mike, he said Mike had left about 15 minutes earlier and asked if I had called him. I tried Mike again while the employee walked into the back, but he never returned I He was gonna call Mike as well... No one apologized, explained what happened or offered to reschedule. I was left standing there, so I walked out. Mistakes happen but this customer service was disappointing and unacceptable. Bike shops can already feel unwelcoming to women and this experience was a perfect example of why. If you are a woman, I highly suggest taking your business elsewhere. It's not worth going in there. A polished public response after the fact won't change how I was treated in person.

Great service and excellent customer support at Qbear. From the moment I reached out, the staff was…read moreresponsive, friendly, and willing to help with any questions I had. They took the time to explain everything clearly and made sure I understood my options before moving forward. The process was smooth and efficient, with minimal wait time and clear communication throughout. I appreciated how professional and patient the team was, especially when I needed clarification on a few details. They didn't rush the interaction and made sure everything was handled correctly the first time. Customer service really stood out here--the staff was approachable and genuinely focused on making sure I was satisfied. Overall, it was a positive experience, and I would definitely recommend Qbear to anyone in the Riverside area looking for reliable service and strong customer support.

The only e-bike store I could find locally to me. Great store very clean. They have electric…read morescooters and E-bikes for all ages good variety to choose from. Walked out with a e-bike for my brother great purchase the e-bike came with turn signals, phone stand on the handle bars, horn and I got an alarm installed at the store. top speed is 35 mph which is fast and street legal! Came with a big fancy LED screen display for speed etc.. They offer financing which is a nice option for a big purchase like this but well worth it. My brother is 19 years old with a new job which is why I bought him this bike so he has something to get him to work and back home. Rode the bike couple of times was very fun will definitely be coming back to get myself my own toy and for the kids. Highly recommend this place, the customer service here was great very friendly was helped as soon as I walked in.

This local gem has all your needs for a bike. I walked my bike which had a flat and they were able…read moreto fix my flat and give me new brakes. Their costs are affordable and the service was fast.

Great services. toke my sons stysyc E-bike in for braking cables issues. toke it to the back,…read morereplaced some parts and had it out in 15 minutes.

Best service for e bikes and e Moto's around Matt knows exactly what he is doing and can tell you…read moreexactly what is wrong and gets the repairs done in a timely manner

Knowledgeable and helpful folks. Highly recommended. Explained the service situation correctly and…read moredetermined the best course of action.

One of the inconveniences of living in northern Moreno Valley as a cyclist is the scarcity of bike…read moreshops. I don't mind traveling a little to buy a bike, but I want something close for maintenance, repair, parts, and maybe community. When I have wanted to repair or do maintenance in the past, it would involve a 60+ minute round trip drive to Riverside or Redlands to drop off the bike, then repeat to pick it up. Discovering and visiting 951 Bikes was both promising and a blessing. My end of day visit to the shop was to get some cleats for some new shoes. The price was reasonable, not Amazon low, but I prefer to pay a few more to support a local shop. The store was stocked with a lot of accessories in front and parts behind the counter. I had to wait to get help, there were two guys working on bikes in the back and another helping customers with checkout. Everyone I met was friendly, and I left hopeful that I found a place to satisfy my local bike mechanic needs.

Great service and really informative they helped me with new tires wheels and inner tubes also taperead more

I'm of the young older generation. On my visit, two older men were working the one helping me gave…read moreme the impression he would rather not. No smile just tired and wanted to get me out asap. The recommendation is for review and improvement of his customer service skills and business behavior.

UPDATE ...... 2/15…read more Yucaipa Bike Center rocked it and took care of business. I took the bike into the shop and showed them the issues. The immediately apologized and showed legitimate concern and offered take care of the bike and get it back to me as quick as possible. I expected 2-3 days but they reached out to me the next day saying the bike was ready to be picked up. They even offered to extend the service period to 2 years for the inconvenience. Also, the helmet that I got ended up on back order with no expected ship date, so they went to another shop and got one. I have gotten a few rides in now and the bike is working and riding great. Now the rider just needs to get as good as the bike. It is easy to right bad reviews and forget about them. But let me say this, yes, I was very upset and frustrated but Yucaipa Bike Center made it right without excuses and that is the kind of place I want to do business with. Thank You to Yucaipa Bike Center and I look forward to doing business with you for a long time to come. I purchased a new Marlin 6 tonight. Super excited till I got home. I found that the new bike has two rims that are both untrue and the front brake rotor is rubbing. I put the deposit down on Sunday and was told it would be in Tuesday or Wednesday. We will call you as soon as we get it in. I had to call to see if it was in yet. So far not happy with Trek Bikes or Yucaipa Bike Center. Why would you let a bike leave your shop without making sure it was ready and right? I'm seriously considering getting my money back and doing business elsewhere. Customer service does not exist anymore Found another issue last night... I was to frustrated to post last night. The disk brakes aren't even tightened down! Seriously are you kidding me? I'm definitely not very pleased at all. I'lol let you know the final outcome, if they make it right or if I give it back.