This place is healthier than normal compared to the other fast food joints in the area. Prices are also a buck or two higher for your meal. I love their house salsa, chopped onions, and cilantro thrown on top of whatever I order. This place can get busy and the salsa / drink stations could get a bit crowded. read more

Fast food is big business in Barstow, California... and this EPL was very disappointing. I ordered a 3 piece meal with two breasts and a wing and a side of guacamole from the drive-thru. When I got home the guacamole was missing and the chicken breasts looked more like chicken backs, one of them had no skin. It was ugly... It's sad because most the time, El Pollo Loco is outstanding and this is the only one around here for several miles. read more

Great place to eat. Living in Barstow we don't have much we are so lucky to have a well treated clean restaurant. The employees are kind and polite and ready to take your order. Also, for any people for lookin for a quick bite it has a Drive Thur or you can order them online using the app. They, have a variety of drinks and salsas and seating is quite good. read more

El Pollo Loco - Mexican Near Me - Barstow, California

Delicious food love the pico and avocado salsa excellent service tonight are stuffed quesadillas and 3 piece chicken w rice and beans

This place gets such a high rating because everyone here was so kind, even with how stressful it was. The manager (whose name I wish I remembered) made the experience personable, and even gave me a little discount just for waiting in line for a while! I got my food more quickly than I was expecting, which was great! I also got a lid from the same super awesome manager without even having to ask, he remembered my name too, from taking my order, so that felt nice too. I'd come back here for sure, just because everyone was so nice! read more

Lenwood Rd in Barstow...A Must Stop!! Especially to Las Vegas, NV or back to Los Angeles, CA. You can find all the amenities (Gas, Shopping, Hotels, and Dining) Who knew there would be a Full Serving El Pollo Loco just hiding a couple blocks from the Chevron Gas Station. I walked in and it smelled like a Los Angeles type El Pollo Loco and had the Salsa Station (which I was worried they didn't have) My friend and I ordered a Pollo Bowl Combo ($6.49) and my friend ordered a Chicken Nachos Combo ($6.49). and the tax is 8.75%. My total was $14.12. However, I have to give three stars at this time. I used my El Pollo Loco Gift Card and it took them 10-15 min to deduct my balance. I had $98 and change left in the card. I guess they didn't expect me coming with a Gift Card. They had to call a manager and enter a bunch of codes and weren't sure which receipt to give me. Even the cook in the back had to help figure it out. They did apologize to me and said, they never encountered this. So I give them a 3.5 for working with me. They do have family meals. I think 12 or 14 Piece Meals with 3 sides for around $20. So, nothing different even though they are a little far from the main cities. If you have a Gift Card, use it on your way to Vegas or Los Angeles. I know most Fast Food chains do accept it, unlike some places even in Vegas that don't. Also, dont' forget Chevron and Shell are not the only Gas Stations around. Near the El Pollo Loco, there is an Arco & Valero and will save you about .10 cents a gallon. Have Fun here and Keep Yelping!! read more

Asked for cheese quesadillas, no hot sauce and no chicken, simple right? Got Quesa something, had already left, couldn't go back, had to stop further down the road at Dell Taco to eat. I guess Good help is hard to find these days read more

On our way from Los Angeles to Utah we stopped here for lunch on Saturday, January 7, 2017. We found the restaurant to be clean and cheerful. The man at the counter, (Adrian?) took out order. He was personable and professional. The food came out quickly and it was great. We have stopped here many times and have always found the restaurant to be great. Clean, cheerful, and the staff is top notch. Kudos to the manager as Im sure he or she has alot to do with the teams performance! Well done! If you are in the mood for chicken make this place your stop. Ring the bell on the way out if you liked the service. We always do! read more

The staff was very friendly the chicken was very moist grad A service will be back in the near future.

Very dirty establishment. The bathroom looked like it had been toilet papered everywhere. I'm not a picky person, but it needs help! My meal was a 6 out of a 10. I got a chicken bowl, & the chicken pieces were too hard. The staff was just " ok". read more

Pollo loco is the healthier alternative to fast food! High sodium content though. This pollo loco was like every other, very tasty chicken and all around good eats. I definitely prefer it to other fast food chains. read more

Gets very trafficky outside this location near the outlet malls during those busy weekends. The chicken at El Pollo Loco is consistently good. This location is as good as any other that I've been to. The restaurant is clean, service is good and quick. No complaints here. Good food at good prices. It's a good pit stop on the way to and from Vegas. read more

My order was pretty simple: 2 tortilla rolls with the avocado sauce. Cashier repeated my order to me correctly when I paid and again when giving me my food. However, I made the mistake of driving away and not checking. They forgot the sauce. I was the only customer in line so its not like they were at rush hour. My two star rating is because this is the second time they've messed up my order. Last time they gave me red salsa instead of the avocado sauce and the chicken was dry. Employees here are not very attentive. I admit its a small thing to complain about, but its annoying when they speak your order correctly and give you the wrong food. read more

Everything was fresh and the restrooms were clean. Felicity was so attentive. Great stop for a quick bite on the healthier side.

Love the flavor in their chicken, juicy too. They were practicing all good recommended safety. Friendly staff.

Horrible service and attitude. Your restrooms are closed because u don't want to clean them. Makes me wonder if you clean your restaurant at all. read more

Went through drive thru this morning and everyone was outstanding! My food was cooked perfectly and the chicken was cooked just right nice and juicy! Shout out to the cook and managers and overall the whole staff for being so polite and getting my order perfect. Will definitely be coming back. read more

Always fresh and good? Staff are friendly and fast! A long line and got my order quickly! New double chicken bowls really have double the amount of chicken without added expense! read more

i usually stop and get lunch here once in a while , usually everyone is real nice , and i love pollo loco , but "MADDY" the clerk was really rude , in the background i could hear everyone say "hello, welcome in" but except from maddy , really really rude ugly shitty personality , im not one to complain but i hate people with shit attitude !! read more

We were very dissatisfied when they didn't have what they advised in there on-line menu . We ended up buying the 3taco plate. The taco were ok . read more

I always go through the drive thru for dinner when I dont wanna cook and I always. Get Martina. she is super friendly and kind. She always has a smile on her face and makes my order to perfection. read more

Great service, clean food area, cute little flower decor, super busy but everyone working hard! They had the best salsa I've ever tasted at an el pollo loco read more

El Pollo Loco - Mm. Salsa - Mexican Near Me - Barstow, California

This place is dirty... food is all over the floor and on the tables. Floor is wet and sticky. The workers dont even bother cleaning even after passing by or walking by the mess. Asked lady at front counter if they can clean the table, well all she did was wipe it and all the food ended up on the seats. The table was still stained from previous people. But alexander was great and courteous. read more

We went to this location around 9:18pm to try to get some late dinner. We ask the worker if the place was closed since the sign posted outside said they were open from 10-10pm and he said YES they were open. We thought that maybe it's New Years and they might be closed earlier so we ask again and the worker said YES they are open and can take orders. So we placed our order and wanted to use the restroom to wash our hands cuz of COVID protocol. But the store manager, Elizabeth, blocked the entrance of the restroom with The trash can and said that we are not allow to use the restroom because they close at 9:00. It's confusing because the other worker stated twice that the store is still open and we already paid for our order. So we had no other options but to wait for our food without being able to wash our hands to dine in. The food came out quickly but was cold. If I'm not mistaken, this could possibly be old cooked food and who knows might even get some spit on from the manager. I believe this might be an act of prejudice against minor thinking that we do not understand the hours of operation. I believe that I was tricked by this store and was forced to consume old cooked food. I feel like I've been cheated of my consumer's right to have good customer service. I would like to have someone contact me regarding this unfortunate matter. I feel very discriminated at this location on 2820 Lenwood rd Barstow CA 92311. I think the store manager just wanted to leave early and refuse to fulfill her commitments as a ethical manager. read more

On 7/16 we stopped by this El Pollo in the evening as we traveled down down the I-15. I ordered a quesadilla and quickly jumped back on the freeway. When I started to open up the package I could smell that it was burnt. When I got it out of the package, it was black. Shame on the workers at this El Pollo. They should be fired for serving crap food like this. If I wasn't already on the road, I'd have returned and thrown it in their faces. It was sickening. I'm not typically this disrespectful in a review, but what they served was way over the line. read more

Paid $8 for a double chicken avocado tostada. I understand marketing photos look different but I can't believe what I got. I got a large tortilla-- not tostada. Then it had lettuce in it, pinto beans, corn mix, Pico de gallo. What was missing was those fresh sliced avocado in all the pictures. Also no cheese. I got instead a runny green sauce. What a waste of money. Too nasty to eat. Wow I normally love El Pollo Loco. Won't be back. read more

This location provides consistent El Pollo deliciousness. The burritos are usually filled to the gills, and they are willing to make things that aren't on the menu anymore if you ask (e.g., the fiesta burrito). Usually not that many people in the drive through or inside, so it's a great place to stop on the way to Vegas! read more

Unfortunately, I have to write a poor review for this particular location. I have frequented El Pollo Loco, and have had great experiences until now. I was driving through Barstow and decided to stop for dinner. My girlfriend and I ordered a Chicken Avocado Quesadilla, a Chicken Taco Salad and Chicken Mango something or other with Avocado. All of which tasted like plastic.. So bad, that we turned around and went back. We spent $27 bucks on fast food that wasn't even edible. My "taco salad" was a measly, sloppy portion of wilted lettuce on a bed on soggy tortilla chips. I thought it was a mistake. I took both the "taco salad" and the quesadilla thing and walked back into the restaurant. The manager was right up at the counter. I proceeded to tell him that the quesadilla tasted a little funny and resembled a plastic taste, he took it, nodded and said "oh ya, I think I know why." Then he asked me what was wrong with my salad. I told him that it wasn't what I ordered as I ordered a "taco salad". Apparently this is their taco salad. He said sorry but that's how we make it. He didn't offer anything else, and said "...so you're good with that, right?" Obviously, unsatisfied with the product I just nodded as it was clear it wasn't going to be replaced or re made. I nicely asked him if I could just have a regular chicken quesadilla instead of the other one. I told him this ATLEAST three times. When he gave me my new chicken quesadilla he opened it up and said... "Cheese quesadilla with extra cheese for you!" At this point, I took my food and walked out. My girlfriend and I peeked at the new food, took a few bites and tossed it. I understand it's fast food. And we did not expect gourmet Mexican food.. But it was pretty shocking not only how poorly the food was prepared and how bad it tasted... But even more so by the manager's horrid attempt to fix the issue. Maybe it's our fault.. I mean.. We are in the middle of the desert?! Maybe they get deliveries .. Not as often as most others... Yuck. read more

Horrible! Ordered 8 piece legs & thighs first of all thighs were not full thighs they were half portion of back portion of chicken The legs were very small and VERY dry tasted like jerkey! Salsa bar chopped cilantro was old. We definetly will not stop at this pollo loco again read more

The Crazy Chicken's citrus grill is better than the KFC "lean" offering, but if you get something other than straight chicken here the meal is usually just OK. read more

THE WORST SERVICE!! Ate here earlier today. A few notes to consider: it was Memorial Day and there were a lot of tourists/vacationers passing through. And it was busy!! I rate this place a one star because of the customer service. The cashier was great. But out good took 25 minutes to make. And when I asked the expediter how long it was going to take she just said "there's nothing I can do." I then asked another employee "she said it would be two more orders ahead of me." What bothered me the most was that a family who ordered after us, received their family pack order 10 minutes before us. And all I ordered was a quesadilla and tostada. Never coming here again. Terrible wait. read more

This crazy chicken definitely has its head on right as El Pollo Loco is an excellent place if your looking for Mexican style chicken loaded with flavor. The chicken is juicy and succulent, that verity of sides are flavorful (and starting at a dollar!), and the service is friendly. The price, overall, is cheap to reasonable, and there is a huge verity of many Latin favorites including rice, beans, and burritos. If your in the mood for a healthy alternative with a little fire, then cluck on over! read more

Was a regular customer here but they keep messing up my orders order a double chicken bowl barley any chicken in it this was supposed to be my dinner after a 12 hour work day only to find no chicken in it .I live 25 mins away so I spent the amount I paid for my meal in gas to get a refund cause the manager didn't want to make it right .Will never come here again rude managerand the employees have adgaf additude. read more

Not like the chains in sd. Suprisingly great food and service. I had the chicken avo burrito, fresh avo was a hit with me. You know when you ate good when you don't have to stop at the rest area 20miles later. Spend the extra two bucks your body will thank you later. Stay heathy no sodas pls. read more

Poblano is that burrito!!! And the chicken tacos al carbon are the bomb. For fast Mexican food very good.

Quick stop on way back to S. CA. Awesome how Barstow now has so many choices (I still remember when the only choice was the big McD's!) Fairly new location that's clean and provides fast, friendly service. We'll definitely remember on our next pass-through. read more

They have the closest thing to street tacos and great churros

Staff unfriendly/unhelpful when I Asked for a vegetarian burrito she said they didn't have any. Hmm.. I thought well I've had it many times that's why I thought stop here but I said to her how about a burrito without chicken and she was like well I guess we could do that do you want just beans and I'm like no I want that Rancho burrito without chicken. The salsa bar very dirty every trashcan was full that we can't even empty our tray and we had to clean our table before sitting down. Don't think we will be start stopping at this one again! read more

The salad is bomb..The 2pc meal is a deal, except the pieces of chicken are a little on the light side..I was disappointed today when the sign on the condiments bar said" Due to the shortage of Cilantro we won't be carrying it.. sorry for the inconvenience.. read more

Food was fine, but with no changing table in the restrooms or even paper towels my husband & I found ourselves dealing with our baby's blowout in the lovely 104° Barstow heat at one of the outside tables today. WHY DONT YOU HAVE A CHANGING TABLE POLLO LOCO?! read more