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    El Pollo Loco

    2.6 (234 reviews)
    Open 10:30 am - 8:30 pm

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Casual
    Quiet
    Good for kids
    Outdoor seating

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    2 months ago

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    Photo of Olivia R.

    Olivia R.

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    1 month ago

    This place has Bad food, they reheat old chicken and not fresh. I've given this place a chance again and again but never fresh

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    Olivia R.

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    1 year ago

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    Olivia R.

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    1 month ago

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    3 months ago

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    Olivia R.

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    6 months ago

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    Jessica B.

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    2 years ago

    Helpful 6
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    4 months ago

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    Olivia R.

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    3 months ago

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    1 year ago

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    Olivia R.

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    10 months ago

    Ordered a 7 dollar chicken burrito and not only was it tiny got sick off of it. Dont know how anyone could eat here.

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    Olivia R.

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    11 months ago

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    Olivia R.

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    1 year ago

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    Olivia R.

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    1 year ago

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    Olivia R.

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    2 years ago

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    Olivia R.

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    2 years ago

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    Olivia R.

    Helpful 10
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    Photo of John B.
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    3 years ago

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    10 months ago

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    Olivia R.

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    1 year ago

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    Olivia R.

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    2 years ago

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    Olivia R.

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    3 years ago

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    4 years ago

    Helpful 5
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    1 year ago

    Menu items are always fresh. Chicken is never fatty. I consider the menu items to be my "Go To" when I want Fast, Fresh,Healthy and Filling.

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    Olivia R.

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    2 years ago

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    Olivia R.

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    3 years ago

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    2 years ago

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    Olivia R.

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    2 years ago

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    5 years ago

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    Jessica B.

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    2 years ago

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    Olivia R.

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    1 year ago

    Ordered 6 churros along with a couple burritos. Got the burritos fine but no churros at all. Worst el pollo loco ever.

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    Olivia R.

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    3 years ago

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    3 years ago

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    2 years ago

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    Olivia R.

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    2 years ago

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    Olivia R.

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    2 years ago

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    Olivia R.

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    2 years ago

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    Olivia R.

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    2 years ago

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    3 years ago

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    2 years ago

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    Olivia R.

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    2 years ago

    Chicken dry, doesn't taste like other Pollo locos,service ok, place is clean. Also very expensive for fast food

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    Olivia R.

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    Page 1 of 6

    El Pollo Loco Reviews in Other Languages

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    Review Highlights - El Pollo Loco

    We usually order ahead through the app and even if there is a line in the drive thru they are super quick.

    Mentioned in 4 reviews

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    People searched for Mexican 4,247 times last month within 15 miles of this business.

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    Hacienda Grill

    Hacienda Grill

    4.0
    (1.9k reviews)
    0.5 mi
    $$

    My family and I came here for lunch. The restaurant has a large seating area. We were greeted and…read moreseated right away. As soon as we were seated, water was served for everyone. Chips and salsas were also brought out immediately without us asking for it. We ordered the following dishes: Vegetarian burrito Shredded beef burrito Chicken Tostada Taco plate Enchilada and Taco plate (2 of them) All the dishes were delicious. Service was quick and staff were friendly. Chips and salsas were fresh. It was a good experience. The server made us feel welcome. We will come back when we are in the area.

    So we were driving into big Bear to grab a bite to eat from Sugarloaf. We had just bought a place…read moreand was hungry and wanted to grab a quick bite to eat. We saw this great looking Mexican restaurant and decided to pull in. We went in and the restaurant was packed. We could tell why quickly afterwards. We were seated and appeared. Something must've been going on in town and that is the reason for the extra amount of guest everywhere. The restaurant was a very nice looking newer style Mexican restaurant. We were seated quickly and asked for a drink order. Within moments chips and salsa appeared along with our drinks. After looking at the menu, we decided that we would split an order of chicken fajitas. The fajitas were outstanding. They had a great taste. They had a full amount of vegetables with them. They didn't come out sizzling like most fajitas do at Mexican restaurants. They were hot and the food was outstanding. At the end of the day, the service was good, the restaurant looked clean, and the food was great. We will definitely be coming back here again when it's a little less busy. Glad to see these restaurants busy up here.

    Photos
    Inside waiting area 12/2025
    Inside waiting area 12/2025
    12/2025
    12/2025
    Flautas

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    Flautas
    El Jacalito Grill

    El Jacalito Grill

    3.4
    (1k reviews)
    0.7 mi
    $$

    Stopped by El Jacalito Grill to watch a World Cup game and had a great experience overall. The…read moreservers were friendly and attentive, the drinks were good, and the atmosphere was perfect for catching the match. We took advantage of happy hour and ordered the margaritas, which were delicious and a great value. We also happened to visit on Quesabirria Wednesday, and the birria was excellent. My only complaint is the regular drink pricing once happy hour ends. While I understand they're located in the Village and prices tend to be higher in that area, $19 for a margarita felt a bit steep. Because of that, we ended up leaving when happy hour ended. Overall, I'd definitely come back for the service, food, happy hour specials, and game-day atmosphere--just be prepared for higher drink prices outside of happy hour.

    The place was really good. I came here during the afternoon hours on a Monday. It was sad to see…read morethere was only one server taking on multiple parties. I think someone called off or was running late. The server was helpful and thankful for having patience. The shreeded beef burrito (no beans), wet style with red enchilada sauce was amazing. The complimentary chips and salsas were top notch. I loved the two spicy green salsas. The chips were fresh and delicious to pair with the burrito. The margaritas were good and the atmosphere was relaxing. I would definitely recommend this place.

    Photos
    El Jacalito Grill
    Trio Fajitas and Cadillac of course!!
    Trio Fajitas and Cadillac of course!!
    Fruit Margaritas (mango)

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    Fruit Margaritas (mango)
    Santana & Mavericks Unique Crafted Foods

    Santana & Mavericks Unique Crafted Foods

    3.8
    (908 reviews)
    0.4 mi
    $$

    Starting with the negative as to why it's not a 5 star review:…read more The decor on the inside and the theme is very very busy. It kinda seems like an entire hobby lobby was purchased and put into the restaurant. 3/5 design The salad was not anything special. It was good lettuce but just that, some croutons, and dressing of choice. 3/5 salad When we got there, no one came to greet us and we were waiting in the main entrance area for about a good 10 Minutes while I saw what looked like all the staff members on the left side of the restaurant hanging out and joking around. Once I went over to say that I was there, the server was attentive and polite. 3/5 service I felt the price was too high. For 2 meals and water we ended up paying around $50. I would have been more pleased with around 35-40. 3/5 price The good: The portions are really great. I love to have big portions and this place did not disappoint. The food was better tasting than expected: I was nervous with such a giant place and only 2 other parties were there. However, I really enjoyed my chicken Parmesan and my wife's nachos were good with a good amount of cheese. I would come back but not every time I visit big bear on vacation. Maybe like every 3rd visit.

    We had read all the the reviews that said service was quite slow, so we were prepared for that…read more Turns out that was only part of the problem. Service started with 2 glasses of tepid water. Not even cool water, and not an ice cube to be found. After finally ordering and waiting quite awhile we were told the dish we ordered was "not available" today. Ok. Then the table next to us was told - no pizza or garlic breads tonight. A third table was told they weren't carrying one of the deserts they ordered. Mind boggling on a Saturday night. We replaced my husband's dish with a chef salad. It came out looking like they had dropped the plate. (I'm sure they didn't, but it was a mess.) As he started to mix the salad, he discovered it was sitting in a puddle of water. Literally, standing water. We almost walked out at that point. My soup was delicious, and the Asian sampler was pretty good so we stayed and ate those. The final straw was a 4% charge to use a credit card!!!!! Yes, they soften the blow by offering a 10% discount for cash, but if you don't know that going in! Anyway, we won't be back and cannot in good conscience recommend the restaurant.

    Photos
    Reception area
    Reception area
    Blooming onion, awfully fried, but quite tasty
    Blooming onion, awfully fried, but quite tasty
    Reception area

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    Reception area

    El Pollo Loco - mexican - Updated July 2026

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