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    El Pollo Loco

    3.2 (102 reviews)
    Open 10:00 am - 10:00 pm

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups

    Recommended Reviews - El Pollo Loco

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    Grande chicken avocado bowl
    Toshia H.

    The grilled chicken is flavorful and juicy. The ingredients were fresh and I was highly impressed.

    Beef grillers, 2 piece leg & thigh meal & original pollo bowl
    Kristyn M.

    Placed an order to go and it was packaged perfectly! The chicken is even better than I can remember. I will definitely be back soon.

    No so yummy chicken jerky!
    Eile Q.

    I had to order my food came through Postmates. My first order never came. I got someone else's order. The food was dry and not the best. I sent them another order which was part of my first order which was a tostada and it came and the chicken was burnt. The beans were so spicy. I cannot eat them. The only thing worth eating was the tortillas, I don't know what is wrong with these people. Why is everything spicy????????

    Earl A.

    I have a friend that lives in New Orleans that absolutely loves El Pollo Loco. He would probably eat there every day if he could. He did visit me last year and he got to experience it again and its still talking about it! The one thing that I like about them is that their chicken is fire grilled. This is better for you then fried chicken. This time I got one of their Tostada Salads. It was filled with fire- grilled chicken, pinto beans, rice,shredded cheese, pico de gallo salsa, avocado, and cool sour cream in a golden brown tostada shell. It was a lot to eat but I persevered, lol. One of my co workers got one of their rice bowls. He said it was very good. They deserve to have more visits. The next time I will try their fire grilled chicken. I'm told it's very juicy.

    Chicken avocado taco with wax paper inside
    Gina R.

    So my husband and I went through the drive thru on Friday and we placed our order and we were asked to drive around and park to wait for our food. We waited for about 10-15 mins, the same cashier at the window brought out the food. We got to the house and when my husband opened his taco it had a big piece of wax paper in it that was pretty hard to miss. It was so disgusting, we were already far from the place so it was too late to take it back. Not returning.

    Back entrance
    Alexander W.

    My West Coast friends always drag me to this place when we visit Las Vegas together. When I was informed that they were opening a branch in Katy, I was please to say the least. I always enjoyed the Vegas chain, so was definitely expecting nothing short of that same enjoyment in Katy. Just a casual glance over the menu I was pleased with two aspects - variety and pricing. I think that them actually having a $5 combo meal on the menu was a good touch. If you know you are coming here, make sure to sign up for "My Loco Rewards" to get free chips and guacamole. It is truly free...no purchase necessary, which is another plus for the frugal at heart. Of course I am going to use my freebie and add it to a good priced combo deal. 3 $5 combo deals to choose from and I opted for the "Pollo Bowl." Every combo comes with either tortilla or chips, and a drink. This bowl has the chicken breast, as they often claim - "...fire-grilled to perfection, then chopped and joined with a mouthwatering combination of pinto beans, rice, diced onions, fresh cilantro and pico de gallo salsa." I must admit, I was actually pleased with the flavor and amount of food given for the price. I knew I had to allow my kids to experience the brand before I actually rated the place. This time I ordered "3 Course Family Meal with New Bacon Avocado Salad." This came with 8 pieces of chicken, 2 large sides, tortillas, bacon avocado salad and 4 churros. I opted for the mash potatoes and macaroni and cheese for the sides. Got to the window and they let me know that they didn't have macaroni and cheese and I had to opt for another side...broccoli was chosen...bleh! Get home, salad did not have a dressing, they forgot to put in the salsa that they asked me if I wanted to go with my meal, and the 4 churros were actually 2 brownies...fail! I have a child with nut allergies...so I can't give her that without knowing anything about preparation. Time to make one kid feel better than the next! I want to give the place 2 stars because of this...but my kids enjoyed everything! They REALLY ENJOYED THE CHICKEN (Insert stereotype here)! They asked to finish off the mash potatoes and gravy. They did not even look at the broccoli. They just talked about how good everything was. Darn you El Pollo Loco making my kids smile! You get 4 stars, but get your act together. The first drive thru experience went through without a hitch, so they just probably had a bad day. They truly deserve 5 stars for being a place where you can go for fast food speed, but also feed yourself and your family with a mixture of health and taste. There are many healthy and tasty options on the menu. This fire grilled chicken has flavor!

    Chicken Avocado Burrito, chips, salsa, pico, churros and a drink
    Prithi D.

    Went here for their soft opening and all four of us were able to get vouchers for a meal up to $10.00. Service was very friendly, fast and attentive. The menu is very big. Our group had the chicken avocado burrito, double chicken burrito and the chicken, bacon & guac quesadilla. The burritos were good, perfect size and I like how they put the calorie count next to each item. You can customize any item so would probably get black beans instead of pinto next time. The bag of chips they give with the meal is very small but in reality is probably all you should be eating anyway. The pico and salsa bar is a nice touch. Their pico was absolutely delicious. The quesadilla is wrapped up so it is a very good item to get to go. The food was very fresh. We also ordered churros and chocolate chip brownies. They were good as well. I will go back as there are several items on their under 500 calories menu that I would like to try - mango grilled tostada, grilled chicken & kale salad and chicken & shrimp grilled tostada - all priced a little over $6. They have a drive-thru. For fast food, the freshness of the food and the pico is what will bring me back!

    Order up!
    Steph B.

    A California favorite makes it way to Texas, ah HAaaa! When I lived in LA I ate El Pollo Loco 2-5 times a week. It is fresh grilled chicken with tortillas and salsa. Emmm. They have a drive trough so this is a great meal to pick up when your about to have a TV party or just want to eat at your own table. The chicken deserves 4.5 stars for the genre, but the tortilla and salsa are flavorless and get 2.0 stars. Therefore the rating is 3 point something. I give it a four for sentimental value. Oh and I eat here still 2-4 times a month still! The location in Katy is unfortunate because it's on Mason Road. I will do almost anything to not drive on Mason Road. There is an evil spirit or something under that road that clouds drivers good behavior. Even folks who go to church try to cut me off. Still the food at this and a couple of other restaurants on Mason force me to brave that avenue ... oh but I digress. Try the half chicken with Mac and cheese. If you're wondering about calories? Go to the gym for 2 hours. You need to eat.

    Tasty Pollo Bowl.
    Adam S.

    Healthy Mexican food. Tasty barbecue chicken. We arrived based on the review from Alexander W. The first thing you notice when you walk in the door is the rows of butterflied chickens cooking on a huge grill. EPL has many different dishes listed, most are chicken-based. Calories are listed on the menu. My daughter tried a 2-piece chicken meal, my wife tried the grilled chicken salad, and I had the regular Pollo Bowl. I was given the choice of tortilla chips or tortillas with my meal and I decided to go with the corn tortillas. They were good. The Pollo Bowl was tasty, but consisted mostly of rice and pinto beans. Note that there are double meat and ultimate bowl options for bigger appetites. I did prefer the EPL chicken bowl over the bowl offered at Taco Cabana...the chicken tastes better and I believe TC uses refried beans in their bowl. I tried some of my daughter's chicken. The thigh meat was juicy and tasty. Good blend of lime juice and spices. Overall, a great fast food meal at a good price. We will return.

    It's finally here from California Yayyyy it's so chicken fresh
    Carla B.

    They are hear finally from California I've been waiting for them to finally come to town !!! They are a healthy alternative to fast food.you must try the chicken avocado taco Edible bowl !!!

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    9 years ago

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    7 years ago

    This place is terrible service to Gluten friendly people. Bad experience with ordering to prevent it.

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    Jessica B.

    Oh no! We're so sorry. We hope you can give us another chance!

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    8 years ago

    Food was hot and fresh. We ordered through drive-thru. Kitchen seemed clean from what I could see and staff was friendly. I will return.

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    7 years ago

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    11 years ago

    Black beans and chicken. That is what these new places are all about. This place is always slow as molasses. Be prepared to wait

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    5 years ago

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    Tacos Frontera

    Tacos Frontera

    4.5
    (168 reviews)
    0.5 mi

    We visited Tacos Frontera and were not disappointed (actually four times now)!! My San Diego born…read moreand bred husband said it was old school SoCa flavor all the way down to the beans & weenies (reminded him of his Mexican grandma). Shared a fish taco - amazing... The queso birria tacos and consomme were phenomenal (my personal favorite) and hubby had the carne asada burrito - not fajita, actual carne asada and a muleta. It was all fantastic. We shared a cup of elote and the chicharrones were also fantastic. Definitely TJ style and reminded us of Tacos del Gordo.. those from San Diego will know what I mean!! Out of the table salsas, the jalapeño was perfection! ALSO.. the tortillas are FIRE. Tastes like fresh Old Town tortillas. We definitely over ordered, but totally worth it, their portions aren't skimpy. This will be our go-to taco shop for sure. Highly recommended!! Go here, you will NOT be disappointed!!

    When I say this place is packed, this place is PACKED. My friends and I went for lunch and…read moreliterally every table was filled and the line was long. After a few seconds, I turned around and saw even more people lined up after us. Line was never ending. So when you come, do expect some wait time due to the amount of orders. I only got one taco because I wasn't too hungry and I enjoyed it. They didn't skimp on the filling either. It was flavorful and had a kick to it-- right amount of spice for me. My friends all got something different and they all liked what they ordered. I'll definitely come back to try the other tacos and quesadillas.

    Photos
    Inside seating
    Inside seating
    Quesabirria
    Quesabirria
    Inside seating, bathroom in the back

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    Inside seating, bathroom in the back
    Urban Bird Hot Chicken

    Urban Bird Hot Chicken

    3.9
    (393 reviews)
    0.6 mi
    $$

    "DAMAGE CONTROL" On…read moreyesterday, I placed an order through Doordash and requested no bread but called and asked if I could substitute for more pickles. The cashier asked the manager and she was willing to accommodate me. That was nice of her because she could have said no. My order consisted of a tenders basket (Nashville HOt) and large kale salad. It arrived via door dash excellent delivery and kind driver. I opened my food and the SPICY SMELL was literally unbearable. I then started thinking maybe I am being sensitive. I cut a piece and tried to eat it and almost choked from the pepper. REMEMBER I am originally from NOLA so SPICY Is my forte. I immediately called the store and was asked if I wanted to come in or get a refund. I requested a refund than the cashier says " I don't know if we can do that so let me check. I waited a few minutes, then I continued to wait , then I hear staff laughing in background, then someone says "ISN'T THAT WHAT SHE ORDERED" at this moment I became frustrated. I had been busy all morning and needed to sleep for work that night. I headed to the store and you would not believe once I arrived at the store, the cashier was helping customers, and the PHONE WAS OFF THE HOOK by an unoccupied cash register. I immediately requested the manager in a calm tone. The manager VERENICE arrived at the front counter and greeted me. I was so furious so the first thing I did was show her my phone and the phone off of the hook. I was on HOLD for 24 minutes see picture below. She proceeded to apologize and attempted to explain they the call was missed. I further explained that DOOR DASH prices are higher so offering a person to come in the store is not the bet alternative. I ordered DOOR DASH for a reason and it is a huge inconvenience when I have to arrive in store to correct a worker's mistake. SHe understood exactly how I felt and offered a solution. I also requested for her to smell how hot it was as well. She proceeded to tell me they are using a new seasoning and she believes the person put too much. My rebuttal was you have to be more careful in preparing food like that for a customer knowing there is a difference. I know you may be confused at why would I still give them 4 stars because as the MANAGER she listened to constructive criticism, offered a solution and made sure I was satisfied. I believe it is very important as a REVIEWER to be honest and fair while also telling the truth along with offering a the solution. Whomever is the owner of this franchise I am sure you may be disappointed with the "24 minute hold time" but you should be more proud of having a manager in place who does damage control and encourages the customer to return for a better experience as well as fix the food again.

    Stopped in for lunch. It wasn't busy thankfully. I ordered the fries and chose to dine in. Food…read morecame out hot and fresh. The fries were good paired nicely with the mac and sauce. I ordered the large portion but I only needed a half order it was so much food. I do wish the staff was friendlier and more welcoming.

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    Lemonade
    Lemonade
    Nashville Mac
    Nashville Mac
    Elotes Chicken and Fries

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    Elotes Chicken and Fries
    Old School Burger

    Old School Burger

    4.4
    (128 reviews)
    0.8 mi
    $$

    Customer Service: 5 Stars Cleanliness: 5 Stars…read moreQuality of Food: 5 Stars Entertainment: music / TV / volume etc. no complaints Restrooms: Clean and don't have a stench of urine or other unpleasant odors. Offers beer, wine, and happy hour The old school Burgers I'm used to: Toast their buns and I love a toasted bun. They also offer Turkey burgers. I've tried the turkey burger once and the meat patty reminded me of a smash burger style patty, so next time, I think I'll get two. I also customized the burger with bacon, blue cheese, pickles, and a hard fried egg which made for a nice addition of flavors. Queso tasted home made. Cleaned the bowl! Sweet potato fries, let's say they've managed to achieve a nicely cut proportionate fry with the authentic sweet potato flavor and texture that's not soggy.

    I've been on such an old school style cheese burger that I had to check out "Old School Burger"…read more Wife and I headed over for a late lunch and crowd was small. Menu had a lot of burger variations so we selected the BBQ Burger w/ FFs and we split it. Burger came out pretty fast. And it was spot on. Thick patty, crispy bacon and a good BBQ sauce. Patty was still juicy, just like it should. FFs were crispy. Really good meal and just enough for us. We visited with the waitress and she said the restaurant was her parents. I had noticed that they do breakfast tacos and papusas. She said he mother was from El Salvador and the papusas were legit. Guess what I'm having the next time. Hearing their story was great - nice to hear someone succeed. They have beer n wine and a happy hr. If you like old school burger you got to try Old School Burger.

    Photos
    Mural
    Mural
    The District Burger with Onion Rings & Sweet Potato Fries
    The District Burger with Onion Rings & Sweet Potato Fries
    Brisket Fries .... I would suggest adding the white queso to them.  Yum.

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    Brisket Fries .... I would suggest adding the white queso to them. Yum.
    Pappa Gyros

    Pappa Gyros

    4.6
    (936 reviews)
    1.5 mi
    $$

    Really nothing bad can be said about this place. as a matter of fact, not only is a great…read moreentrepreneurial study. It is probably one of the better Greek restaurants in Houston. First, let's talk about the service which is extremely efficient you order at the counter and the weight staff brings out your meal shortly thereafter. The ambience is very plain like a diner very simple but very clean and so if you wanna grab some wonderful Greek food especially a Gyro you'll find no place better at least on the west side of town. The salads are wonderful of which I had a Greek why not I'm in a Greek restaurant but it was chalk full of wonderful, lettuce, tomatoes, cheese, onions, and had a great dressing. In addition, I had a Gyro, which I really didn't even eat until later that day because the salad alone was filling. The owner happen to be in on this particular day as he often is in his restaurant. What a pleasant man we discussed what was going on in our community and then what his experience was in Michigan. He's always a delight to speak to. I would highly highly recommend Papa gyros..

    One of my favorite things as a Realtor is working in different neighborhoods is discovering…read moreincredible local spots like this one. I stopped in before an open house nearby, and it ended up being such a highlight of my day. The moment you walk in, it feels like a true family-owned Greek diner--unpretentious, warm, and inviting. Chris, the owner, welcomed me with a big smile and took the time to walk me through the specials, which says a lot about the pride and care behind this place. I ordered the gyro combo and it was next-level. The meat was perfectly seasoned and tender, stuffed generously with all the classic gyro essentials, and wrapped in warm, soft pita. Every bite was balanced and satisfying. The fries were fresh, hot, and flavorful--not an afterthought at all. And the baklava? Flaky, sweet, and rich without being overpowering--absolutely delicious. Don't skip the house hot sauce--it adds the perfect kick and takes the gyro to another level. This is exactly the kind of locally owned business that makes a neighborhood special. Incredible food, genuine hospitality, and the kind of place you confidently recommend to clients, friends, and anyone who wants to experience the area like a local. I'll definitely be back.

    Photos
    Restaurant and dining area
    Restaurant and dining area
    Italian Beef 10.99
    Italian Beef 10.99
    Real Gyro Meat on the Spinner!!

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    Real Gyro Meat on the Spinner!!
    Jaggers

    Jaggers

    4.4
    (70 reviews)
    2.6 mi

    Good was terrific. Twist on hamburgers makes this store unique. Menu is refreshing, salad was…read moreamazing with strawberries Service was excellent Very kind and polite team of young people Well done, we were first time visitors

    Decided to try something different for dinner. Pulled into the drive through and checked out the…read moremenu. Since it was my first time, it took me a bit to review all the options. I pulled forward to place my order and there was a human! A very courteous and knowledgeable young man there to help answer all my questions and make recommendations. I mentioned it was my first time so it would take me a bit of time to he said no problem and started walking me through the menu and recommending options based on my answers to his questions. I settled on the double bacon burger with avocados and tater tots with barbecue sauce for dipping and a flavored lemonade. He offered to add a jaggers sauce and explained with the expertise of a trained sommelier the ingredients and flavor profile of said sauce. True to his word, it was indeed smokey with a hint of pepper. The line moved quickly, payment was easy, and I was on my way. The burger was juicy and had all the right proportions for the condiments. I checked and it had mayonnaise and mustard, but it was still a bit bland. In hindsight, I should have added some of the jaggers sauce, but I didn't want the sauce to overpower the avocado and bacon flavors. Tots were good and seasoned. The drink was about 1/3 beverage and 2/3 ice so I made a mental note to ask for light ice next time. Overall, great meal with lots of options to try later. Excellent customer service and a great first impression. This was a car in the driveway after a long day meal so unfortunately, I didn't take pictures.

    Photos
    More of the newness of the place
    More of the newness of the place
    Jaggers
    Jaggers

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    El Pollo Loco - mexican - Updated June 2026

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