This place is my go-to tire shop in Concord. Sid and team have been very professional! Honest and…read morefair pricing on tires and labor! Thank you again!

People are very nice here and reasonable. I've been here 3 or 4 times and never had any problems…read more As a women I don't feel like they are getting over on me. They showed me every step of the process. Waiting area inside while u wait. My tire had a few holes but we got me back rolling within 15mins. Service complete

I came here this morning because there was a basil in my tire and I purchased my tires from them. I…read moreknew that they would be covered to repair. I was told that I did not need an appointment. I spoke with a person less than 5 mins walking in. He checked out my vehicle and told me that it would be taken care of within 45 mins. I had 3 ppl on front of me. I would suggest you go very early when they open at 8 am if you do not have an appt. They took care of my tire.

I'm updating my previous 5-star review based on my most recent experience…read more I purchased four new tires for my truck, and what should have been a simple installation turned into eight trips back to the Concord store. During the original installation, two of my TPMS (tire pressure monitoring system) sensors were damaged. On my second visit, they replaced the sensors, but they still didn't report tire pressure. On my third visit, I was told everything was working and that I just needed to drive the truck until the sensors synchronized with the vehicle. After driving all weekend with no change, I returned for a fourth visit, where the sensors were reset, but I was told there was nothing more they could do. On my fifth visit, I explained that I was ready to take my truck to Toyota to have the issue fixed and wanted to know if they would cover the cost. Instead, they asked me to give them one more chance. I came back the next day for my sixth visit, and after calling their technical support line, the technician finally discovered the real problem--they had installed the wrong TPMS sensors. Because they were too busy to fix it that day, I had to return yet again. On my seventh visit, after waiting over an hour before my truck was even taken into the shop, the correct sensors were finally installed and everything worked as it should have from the beginning. When I got home, I realized one of my hubcaps was missing. Fortunately, they had it, but that meant an eighth trip back to the store. The biggest disappointment wasn't that mistakes were made--mistakes happen. It was that no one in management took ownership of the problem. By the third visit, the store manager should have stepped in to ensure the issue was resolved instead of having me make repeated trips. To make matters worse, I overheard the manager referring to me as "the guy who keeps complaining about his tire sensors." After eight trips to correct problems that began during their installation, I don't think my frustration was unreasonable. The one employee who deserves recognition is Rene. He took the time to investigate the issue instead of making another guess, and he ultimately discovered that the wrong sensors had been installed. Thank you, Rene, for doing what should have been done much earlier. Unfortunately, this experience erased the confidence I had from my previous visit. I can no longer recommend the Concord store and will be taking my business elsewhere. I am giving 2 stars because of Rene without his help this was a zero start experience.

Great customer service and great price on the wheel alignment. Highly recommend going here! They…read morewere able to take me in and have my car ready under 2 hours.

Thanks again for bringing my car back to life , I've been bringing my car here for years and have…read moredone the basic oil change to a full head gasket replacement so definitely recommend them for any job !

Excellent service - fast, great value, friendly, easy to work with…read more We had caught a nail in one tire and need routine rotation as well. Pulled in and was warmly greeted, they had me in and out very quickly and the price was very very reasonable. I had purchased the tires from Costco (they offer free repairs and rotation), but scheduling to get the vehicle in can be a very long wait. When you have to get it done NOW, yeah, it's worth paying a little to get it done immediately - and Big O took care of us with very little out of pocket...and quickly.

Reached out for a quote via email and Erik delivered about 24 hrs later. They were able to get the…read moretires in same day and knocked it out in an hour. Overall good experience and fair pricing. Convenient location with food and beer across the street!

I've been coming here for regular maintenance and tires for years and it's so much better than a…read more dealership. Reasonable prices and fast service while I wait. Jim, the long-time manager, is so personable and honest. Even though it changed ownership recently and has been renamed to Big Brand it is still basically the same experience. They have a limited menu of services but for all the basics they have you covered. A great go-to shop for maintenance!

I can't *brake* enough to recommend this tire shop! After becoming single five years ago, I found…read moremyself in need of a mechanic and stumbled upon Jim's little tire shop. I walked in prepared for a *bumpy ride* with my wallet, knowing how notoriously mechanics can be. To my surprise, the atmosphere was incredibly welcoming and relaxed--it was like a pit stop in a race! Jim took the time to listen to my concerns, making me feel at ease as I joked about being clueless about car troubles post-divorce. Seriously, I felt like I was in the *fast lane* to disaster! But Jim's honesty and straightforward approach completely *tire-d* my worries away. Over the past five years, I've trusted no one else for my car needs, from brakes to tires to electronic repairs. They really know how to *steer* you in the right direction! Recently, my husband needed some auto work, and he looked at me like I was *nuts* when I said we should go to Jim's. But after taking both our cars there, he was *revved up* with happiness! We've now decided to send our fleet of company cars there regularly. Even though Jim has sold the business, the same team remains, bringing the same level of care and professionalism. Their ability to communicate openly and work around our schedules is truly *wheel-y* impressive. If you're looking for a reliable, honest mechanic who won't *brake* your bank, look no further--this is the place to *accelerate* your car troubles away!

Customer service is beyond what I expected. I needed two new tires for my BMW and got a great deal…read morefor quality tires. I went back because they were louder than I wanted and it was under the 30 days so they put different tires on and I couldn't be happier. I just paid for the labor. It would have cost me over $6oo just for new tires and I paid 1/3 of that. Thank you for ensuring A+ customer satisfaction without having to even ask! Highly recommend this business 100%!

Nice people, great service and very fast. I did pay around $70 for a 2017 used tire and got a brand…read morenew tire at America's for $60.

I managed to drive my vehicle slowly to the closest tire shop after finding my back passenger tire…read morehissing and loosing air.It was a little after 5am and had no choice but to wait until Les Schwab Tire Shop opened at 8am. To my surprise the lights and welcome mat came out just past 6am. I jumped out of my car startling the assistant manager Travis and asked if they were open? He said no they were having an early store meeting and that's why he was opening the front door. He asked if he could help me despite it being so early and proceeded to fix my tire. I want to acknowledge Travis for his true kindness and expertise!! You were my angel this morning, thank you so very much!!

The Team here at this Les Schwab is awesome-Antonio and Samuel went above and beyond!…read more I was having an issue with my tire pressure that wasn't resolving when filling the tire with air. The tire kept leaking air and I kept refilling it throughout the week. I was having trouble finding time to take care of it with my work schedule. I called after 5pm to see if they could fit me in. From the initial call to replacing the faulty valve, they were professional and on it! They also checked the tire for leaks and checked all 4 tire sensors. They were incredibly thorough and even stayed after they were closed to make sure it was resolved and safe. Thanks Concord Les Schwab!

So glad I came by this place. Had a flat tire and Americas Tire as well as Big O wanted to sell me…read more4 new tires. This place said they could repair my flat for much cheaper and that my tires were still in great condition. Very honest and friendly people highly recommend. Also I was in and out less than 30 mins

Aguilar Tires is open on Sundays, and saved the day! Our tire engine light went off a day or so…read moreago, and I didn't want to take it to the dealer. It has been so cold lately, we thought it tire pressure change that set the light off...luckily Aguilar Tires took care of it quickly and with care. Jonay was so helpful , said it would be a bit while they took care of a couple of cars. They found a nail and fixed it. It only cost $30, and we were on our way. Angel and his crew are friendly, quick workers, and will take care of your tire needs. It's nice to know that we have a shop like this in the neighborhood. Visit them if you are in the Concord/WC/Pleasant Hill area!

10 out of 10 stars the crew aint playing all business when…read moreit comes to fixing cars got my front brake pads rotors done on my bmw treated with respectfully and foremost no up selling had me out there in under a hour. if you want a trusted mechanic this is the spot . thank you team you guys did and outstanding job will be back. 1-30-26.

Man when I say one stop shop! This is the spot! From a smog! Oil change! To any mechanical work…read moreneeded to your car, to even replacing my side mirrors and door handles to my Tahoe. And not robbing you out the pocket! Thank you Super Station.

I appreciate the small business feel and customer service I received from Mike. The team here did…read moregreat work on my car. Rite Way is an honest, reputable, local business with good customer service, and an amazing turn around time. Rite-Way had all four of my dodge charger's rims looking factory fresh in about 24 hours. I appreciate the attention to detail and my rims now feel restored to their original color and finish. You can't unsee curbed wheels ! I'm so glad it's no longer the first thing I notice when I walk up to my car after an 8 hour shift. Thanks Mike & the Rite-Way team!

Great experience and great results as always. You get what you pay for! Highly recommendedread more