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    Tires Direct

    4.3 (196 reviews)
    Closed 10:30 am - 3:30 pm

    Services - Tires Direct

    Auto brake repair

    Auto steering and suspension repair

    Tires Direct Photos

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    Weights from balancing that fell right off after 1 week.

    I had 3 pretty significant issues with these guys which I will also list below that have to do with pricing mistakes, lying about damaging my brand new wheels, and poor work quality. I want to preface this review by saying they are some hard working guys at this shop and don't seem like bad people, they just seem too overwhelmed to do quality work. Although my experience was negative you might have a better one than mine. 1. Pricing Mistake I called Ali THREE SEPARATE TIMES to confirm the price of my tires which was he said was 1250. I drove an hour and 30 minutes for these and the guy is trying to tell me 1600 while they already got 2 wheels mounted, so naturally I feel like he's trying to play me. After some back and forth we met at 1450 and I can tell he just made a mistake and wasn't just trying to take my money which is fine because he compensated me with some other services. But still, it was extremely frustrating having to debate this. 2. Chipped my brand new wheel, then tried to lie about it They called me over into the shop to show me my chipped wheel, claiming it came like that. This is completely untrue because method wheels come plastic wrapped with extra protection over them and have a major reputation for quality. I can tell they were lying cause both plastic protectors were removed at the time they called me into the shop to see. I didn't feel like arguing because for one I just didn't have the energy and two it was on the bead-lock which will most likely see worse chips with off roading. It was also a pretty minor chip, you really need to look for it to see it. My biggest issue is that they clearly were lying about it instead of just taking accountability. I will admit I don't have any definitive proof of them chipping the wheel so this could be there could be a 1% chance they're telling the truth, but I highly doubt it given the circumstances. 3. The weights used to balance my tires FELL OFF.... Don't need to go much further here, that's ridiculous man come on. I wish the best for these hard working guys and when you get cheap work done you can't expect 5 star quality, but these are some pretty major issues that they tried to just play off like nothing was wrong. Last this one is pretty minor but still frustrating, first thing when one of the shop guys pulls out my wheels from the box he drops my center cap on the floor, scratching it and chipping the paint.

    Tires direct.

    Owner is a complete joke. Tried to buy a full set of tires. I made an appointment for a certain brand of tires that he said he had. I showed up, he didn't have them. And then proceeded to tell me he was not going to show me a different set of tires. It's worth it to take your business somewhere else.

    Missing lug nuts

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    28 days ago

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    2 months ago

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    11 months ago

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    3 months ago

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    7 months ago

    Business owner information

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    Jimmy A.

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    6 months ago

    Saw a good amount of bad reviews yet gave it chance, got quoted one thing and when got there quoted me $500 more...

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    8 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    5 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    2 years ago

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    10 months ago

    These guys were great, fast efficient, great price and not arrogant like a lot of tire shops. They have my business.

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    1 year ago

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    10 months ago

    Fast and quality service, excellent prices, friendly and kind staff. Best tire guys ever!

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    1 year ago

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    1 year ago

    omg, they get u in and out so fast...they are the only lamorinda tire shop open in Sunday and they move a ton of people through the process

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    3 years ago

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    7 months ago

    i appreciated the great service. it was super quick and helpful! especially during the holidays !!! and amazing ppl. thank you so much

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    9 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great price, fast friendly service. Bring cash for added discount. I highly recommend

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    2 years ago

    Ali and his team are fantastic. Very professional, very courteous, very fast and at a great value.

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    5 years ago

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    2 years ago

    Great service - performed quickly. Got in, got my flat repaired/patched, and got out fast.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Good tires, good price , very good service. Made an appointment but their website said first come first served.Worked great for me

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    2 years ago

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    2 years ago

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    3 years ago

    Have used their services several times for my Toyota Prius, have always had a good experience. Nice guys and quality service.

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    2 years ago

    Quick service, decent price. Got it fixed with plenty of time to make it through traffic to work. Thanks guys, car drives great now

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    3 years ago

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    3 years ago

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    Page 1 of 5

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    Review Highlights - Tires Direct

    Jimmy assured me it was no problem, repaired the tire within minutes, and I was on my way, at no charge.

    Mentioned in 24 reviews

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    Ace Auto Care

    Ace Auto Care

    4.8
    (128 reviews)

    I had a really great experience at Ace Auto Care in Lafayette. From the start, Safi was incredibly…read moreresponsive over text, which made scheduling and communication super easy. I brought my car in for new tires and an alignment, and everything was handled smoothly and efficiently. The family running the shop is genuinely kind and welcoming--they made the whole experience feel comfortable rather than transactional. They also offered a shuttle service fad I am nearby, which was a huge plus and made things much more convenient while my car was being worked on. Pricing was fair and transparent, with no surprises. Overall, I'd definitely recommend Ace Auto Care if you're looking for honest service, good communication, and a friendly team.

    In this instance I am compelled to write a scathing review…read more  My wife brought our Mitsubishi in to get the AC fixed and window motors replaced. She explained the issues, and told the technician (Sahil) that we have tried two times to recharge the AC and it has failed (leaked). The windows motors are loosing power. A day later Sahil calls me on the phone to give me a quote. He says the car needs engine oil change, brakes pads and rotors are worn out, head gasket is leaking. Absolutely , no mention of our requests.  The engine oil had been changed 3 weeks ago by me. When I told him this he was surprised. Yes, the brake pads are worn out but I usually replace these. Head gasket has no leaks, another surprise. I mentioned changing spark plugs would be good but he could not source the premium NGK spark plugs. At that time one could review the head gasket too.  Absolutley no mention of our two requests: AC not working and car windows. I reminded him, and he said he could recharge the AC. I reminded him that is exactly what had been done at 2 shops. He said he could put in a dye. I said that had been done too but will let you diagnose.  Well, no worries, I said I would source the premium parts and bring the car back. I did not even broach the issue about the windows. My wife brings the car back home. I noticed they had removed the engine air filter and not put it back! They had also done the same for the cabin filter! I now have to buy these parts with grommets. Changing filters in a car is like changing a light bulb. Shops charge you a 2x-3x markup to do this quick job (2 min), and it is an easy way to get money from you.  The only conclusion I could draw from this experience is that a woman took a car in. They thought she had no clue. And they picked on every common issue: oil change, filter change, head gasket, brakes to get money out of her. Gave absolutely no attention to the reason the card was brought in.  I am so sad to see this type of service, when I have had a good experience with Safi in the past.  Never coming back.

    America's Tire

    America's Tire

    4.3
    (798 reviews)

    I dropped my car off here this afternoon because my tire pressure indicator went off and when I…read morewent to add air, I saw the screw sticking out of it. I didn't have an appointment but they said I could bring it in anyway. They were slammed. Everyone had a tire problem today at the same time. So it took them maybe 10 minutes to check me in. The team there was incredibly professional, and I was particularly impressed with their knowledge on other companies products and services as I listened to them on the phone. They checked me in, gave me an update on where my tread was and when I should look at replacing my tires, and told me they would text me when the car was ready. All of that happened exactly as they said it would. When I arrived, I wanted to pay for the repair only to find they had done it for free. Wow. Here is what disappointed me... the majority of the customers in that waiting room today were so rude to the staff. They exhibited impatience, lack of appreciation for how busy they were, lack of thankfulness that this crew was able to help them out in spite of being so busy, and lack of appreciation for the knowledge and professionalism of this team. This team deserved more respect than what I saw exhibited today. Shane helped me today and couldn't have been more professional, friendly, or helpful. I didn't buy my tires here, but I will need them in the Fall and I will come here without a question.

    This place is the worst. You make an appointment, you show up for your appointment, and you find…read morethat you can't even pull into the parking lot because there are so many cars there's not a single spot available. So, you look for a spot on the street outside and good luck finding one there. If you do find a spot on the street outside, you better pay for the parking because the city of WC loves to ticket asap. Then, if you do find parking and you get into the store for your appointment, you may find that there are dozens of people already in the store. And you may find that it takes them 10-20 minutes to even greet you. Of course they will apologize and they have excuses for it... it's practically an episode of Seinfeld "you know how to take the appointment, you don't know how to hold the appointment" It's almost as bad in concord and even worse in San Ramon. Idk I'm over americas tire I need to find a less impacted shop

    Big O Tires

    Big O Tires

    3.5
    (502 reviews)

    My old mechanic recently closed shop so I took my car to big O tires just to check the wheels and…read morebecause the tire light sensor kept going on despite being properly inflated and they were not only able to fix that issue but also fixed a number of other problems like failing brake pads and leaking hydraulic on my mother in law's 2010 Toyota Camry. Best part is I can actually walk to and from where I live and get some exercise while I'm at it. UPDATE: I have now had all 3 of my cars including a 2012 Toyota Highlander and a 2020 Toyota Prius serviced as well and feel very comfortable returning to them in the future instead of hunting for a new mechanic or taking them to... the dealership where I would doubtless be taken for a very expensive ride! Thanks Brian (manager)

    I recently had a frustrating experience that I think others should be aware of…read more I went in to fix a flat tire, expecting a simple and affordable repair since I had just bought the car and the tires are practically new. Instead, I was told that not one--but two--tires needed replacing because they were "almost bald," which made no sense given their condition. On top of that, I was advised to get an alignment I know I don't need, and was told my brakes needed replacing--even though I had them inspected right after buying the car and was assured they were new. What should have been a straightforward $120 fix suddenly turned into a quote of over $1,000. It felt like they were trying to take advantage of the situation, assuming I wouldn't question their recommendations. If I had trusted them without thinking twice, I would've paid for unnecessary work. Be careful out there--always double-check and don't hesitate to get a second opinion. Not everyone has your best interest in mind, and some places seem more focused on commission than honest service.  -5 stars

    Discount Tire

    Discount Tire

    4.6
    (364 reviews)

    I've been coming here for regular maintenance and tires for years and it's so much better than a…read more dealership. Reasonable prices and fast service while I wait. Jim, the long-time manager, is so personable and honest. Even though it changed ownership recently and has been renamed to Big Brand it is still basically the same experience. They have a limited menu of services but for all the basics they have you covered. A great go-to shop for maintenance!

    I can't *brake* enough to recommend this tire shop! After becoming single five years ago, I found…read moremyself in need of a mechanic and stumbled upon Jim's little tire shop. I walked in prepared for a *bumpy ride* with my wallet, knowing how notoriously mechanics can be. To my surprise, the atmosphere was incredibly welcoming and relaxed--it was like a pit stop in a race! Jim took the time to listen to my concerns, making me feel at ease as I joked about being clueless about car troubles post-divorce. Seriously, I felt like I was in the *fast lane* to disaster! But Jim's honesty and straightforward approach completely *tire-d* my worries away. Over the past five years, I've trusted no one else for my car needs, from brakes to tires to electronic repairs. They really know how to *steer* you in the right direction! Recently, my husband needed some auto work, and he looked at me like I was *nuts* when I said we should go to Jim's. But after taking both our cars there, he was *revved up* with happiness! We've now decided to send our fleet of company cars there regularly. Even though Jim has sold the business, the same team remains, bringing the same level of care and professionalism. Their ability to communicate openly and work around our schedules is truly *wheel-y* impressive. If you're looking for a reliable, honest mechanic who won't *brake* your bank, look no further--this is the place to *accelerate* your car troubles away!

    Tires Direct - autorepair - Updated July 2026

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