Walked in and was completely ignored by staff, who were conversing prior and went silent upon…read moreentering. Male worker walked to front door to stand by acting as if I would run out with product while female stayed in spot on phone, not asking if I needed any assistance. From someone who has spent so much money at other Shoe Palaces, even taking parts of campouts at this location, I cannot stand for terrible customer service and will not shop here again.

Just walked into this place today! Place has horrible customer service. They just standing…read morechit-chatting between themselves. No offer to help, no nothing. This place wouldn't return! Not worth it! Go somewhere else!

This review is long overdue! I have been coming here for over 10 years and honestly love all the…read morefinds here. The staff is also incredibly friendly. Henry's is full of hidden gems and unique shoes for great prices! Don't call yourself a shoe lover if haven't shopped here!

The shoe selection and prices are unbelievable. Unfortunately very little in women's size 13. The…read morestaff is super helpful and friendly. I highly recommend this place. You can get a few pair for half the price you pay at department stores

The service was great! They found our sizes quickly and efficiently! They were patient and…read morefriendly, I will continue to come back. A wide variety to choose from to fulfill my need! Decently priced as well. Marcy and Luiz

Marcy and Luis did their job fast and smoothly. Thanks for your help. Best selections of work boots…read morein town.

Shoe City is an excellent place to buy running shoes. I found what I wanted, made the order online…read moreand received the two pair of shoes within a few days. Fast service, good website and easy transaction.

I don't know about this place anymore...I wonder if all items are knock offs...pay close attention…read moreto the logos and overall quality...

Came here the other day looking for some new shoes. But the selection of Nike products and new era…read morehats were too good to pass up on! Needless to say, I left with much more than I expected I will definitely be back!!

Driven by many many times but never actually stopped by. So today I did, needed some new work boots…read morebecause my old ones were done. The store is nice and clean, friendly staff, well organized decent selection of work boots, not a fan of the steel toe and they have the ones without which is a plus for me. The price was fair and I would definitely that you stop in for a look.

I came here and helped the finding some pills, but unfortunately, they don't label which heels have…read morewide width. I went down every single aisle and every other DSW I've been to has a little black placard that says available and wide with. Not one of their heels or sandals had this display. I was not about to spend my time going through every single shoe to find a wide with shoe or heel that I needed. Very disappointed in this since DSW is one of the few places you can get White Whitfield. I really hope that the staff here makes it easier for shoppers to find what they're looking for without having to waste all the time to find out ourselves if they have wide width or not.

Nice big store for an assortment of shoes…read more They no longer have a color tier of discounts. It's no a flat discount of 30% off ticketed items and everything in the clearance section. The DSW employee told me it's due to the tariffs. Customer service wasn't bad, but it certainly was great. They were there if you could catch them, lol.

Loved the store the moment I walked in. A few weeks prior, I visited the main Nike Company Store at…read morethe headquarters in Beaverton, OR. The staff was great, informed me about sale items, This location has it all, clothing, shoes, back packs, gear and equipment. You can find something for the entire family, I did. Street parking is tight so be careful where you park

We needed to check out the wall for goodies. I appreciate the service because at least four…read moreassociates offered me a shopping bag. We picked up some sale items that had a bonus of 30% off !!! Parking is available in their lot behind the store or if you're lucky street parking. The store was clean and organized.

I don't ever write reviews but what happened today didn't sit right with me. I went in to exchange…read morea pair of shoes I received as a gift and wanted the exchange put onto a gift card. When I got to the cashier, Jaylene asked what I needed help with, and I explained the situation. She told me I could not receive a gift card and that the only option was a return, which would send the money back to the original purchaser. Another employee, who was helping a different customer, stepped in and correctly explained that I was able to receive a gift card since I had the gift receipt. Despite this, Jaylene said no and insisted it wasn't possible. She was very rude throughout the interaction and spoke as if she knew more than everyone else, even though she was incorrect about a basic store policy. She eventually did process the gift card. I want to thank the other employee who actually knew the policy and helped fix the situation. Customer service like this made a simple exchange annoying to go through.

It's a big store to not have much of anything . It's a lot of staff but not one is really helping …read more Wasted my time telling me they checked for a shoe at the Crenshaw mall when it was actually at the Crenshaw plaza which isn't the same thing