Carlos is my car guy , I've bought several cars from him in the past 10+ years , they have always…read moretreated me with respect, my last purchase, had an issue come up with the motor , after 3 months , and they replaced the motor, I hadn't had an issue since... Give Carlos a call he will get you going.....

Update transmission went out now they won't answer and I gotta pay outta pocket for the rental lmfaoread more

From my first inquiry, to the personal delivery Volvo Cars at Mall of Georgia offered me respect,…read moretruth and a beautiful car at a very fair price. I heartily recommend!

Had a pleasant time buying a car at Volvo Cars Mall of Georgia and we're happy with the entire…read morebuying experience. The lobby is very comfortable and the buying process was smooth and efficient thanks to Cornell Matthis who treated us with respect, dignity, and kindness. We felt well taken care of and felt very satisfied with our Volvo purchase. He didn't make us feel pressured at all the entire time and informed us of the options we had and helped us make the best possible decision for our family. Buying a Volvo was a pretty big decision for us and buying a car is probably the second biggest purchase we will make and we were very comfortable with our purchase. Dan Churilov the manager? Also facilitated the deal and made us feel very comfortable and helped with securing the best possible deal for us. We are now proud owners of a Volvo and think this will be start of a beautiful relationship with a very excellent brand. A few tips: parking is simple and the buying floor is clean and spacious. Complimentary beverages, pastries and fresh fruit are provided and it's smart to make an appointment for ease and facilitation of the buying ordeal. Thank you again to Cornell Mathis and Dan Churilov for helping us become satisfied and very happy Volvo owners. 5 stars all the way and two thumbs up!

We came to the bank to do a wire transfer and the gentleman at the desk said it may be an hour…read morebecause we are short staffed and they have to go to lunch. The branch leader was in her office on her phone. She came out about 5 minutes later and spoke to the gentleman and then took off to the employee area and never acknowledged us to explain the issue. The other two representatives were busy with clients. We were able to accomplish everything we needed in about 30 minutes. The issue is with the greeting, short staff understand, saying staff needs to go to lunch not my concern. That is where the branch leader steps in and covers everything even if it means she goes to lunch late or misses it completely. Remember your mission statement:: IS TO PUT MEMBERS FIRST

NFCU is the best service for me and their are no DEI hires there.At least they can change a twenty…read moredollars bill without a phone.They understand the word respect and honor.They going out of their way to help.My bank now and soon be gone,"Regions" can't even get you a hard copy after six months and still say. I don't have a account with them.but I have a checking account,money market and a credit card too.

I attempted to purchase a 2018 Audi S5 from them in February 2026. I was buying from out of state…read more The vehicle was advertised for $19,780 across multiple online automotive platforms. Prior to authorizing a down payment, I confirmed with dealership staff that the total purchase price would equal the advertised price. After I provided written authorization for a refundable deposit contingent upon an independent inspection, the dealership introduced additional mandatory dealer-imposed fees totaling $1,245, including documentation, administrative, and reconditioning charges. These fees were not disclosed in the advertised price and were required in order to complete the transaction. Imagine, the dealership was trying to add on charges after the fact from them cleaning the car to sell! When I objected and requested that the dealership honor the advertised price inclusive of mandatory dealer fees, communication ceased on their end, not returning my messages. The vehicle was temporarily listed as pending and later relisted at a higher price on their site. Although no funds were processed, this conduct raises concerns regarding advertised price transparency and disclosure of mandatory dealer charges in direct violation of Georgia anti bait-and-switch laws. *UPDATE AFTER COMPANY RESPONSE*: As clearly admitted by the company, they completely agree with my entire review. Their made up bait-and-switch fees (such as attempting to add on a charge for cleaning the car) were told to me AFTER I had asked them for the total and provided written authorization (per their instructions) for a charge to my credit card based on that total, out-the-door price. Attempting to keep this original review brief, I left off many details. But here is another point which others should know: since I was buying from out of state, I wanted a dealer pre-inspection (of which I was going to pay from out of my own pocket). The salesman kept trying to get me to not send it to the local Audi dealer, but a CarX down the street. That raised more red flags.

I had a great experience. The staff were friendly and professional.they didn't waste my time and…read moremoney.

Great location. Friendly and great customer service. People here are very nice ! Will be back !read more

less than 20 days after purchasing our car my newborn son had to be rushed the the ER and the…read moreengine blew up on the side of the road leaving us stranded during a medical emergency, then after having motor replaced and paying tow fees car now breaks down every week with electrical issues. they not only sold me a car for $16k which now finding out the car is only worth $6000 they also sold me a car with a handful of issues and warranty is expired

After getting my truck totaled it was time for a new (used) truck. By word of mouth and FB I heard…read moreabout the HCG (Tom Mitchell). I first thought "Honest Car Guy"-does that even exist. Well it turns out that everything Mr. Tom claims to be is true. He does the financing in front of you - there is not let me "talk to my finance manager." He doesn't upcharge you on finance like dealerships. I was quoted an interest rate 3.5% cheaper with Tom. There are no miscellaneous fees. He earns a flat fee so it's no pressure sales. He also gave me a loaner for a day at no cost. And if you want to upgrade your truck he makes no profits and rolls it into the note (I had a bedliner sprayed in and some minor cosmetic scratches buffed out). Truly a great experience. I will never go to anyone else. Just a great experience. Also helped me purchase a warranty for cheaper!

Best car buying experience I've ever come across!!! Transparent, friendly, great trade in prices,…read moregreat vehicle price. Couldn't have gotten the great truck we needed/wanted without Tom's help. Give Tom a chance and my moneys on him delivering what you want at a great price!!

I just bought a Hyundai Santa Fe and I am very happy with my whole car buying experience!…read moreI initially drove the 3.5h to buy a Honda Passport and I knew it had an accident because my sales rep Val sent me the carfax report right away. After inspecting and test driving I found some issues with the car. The brought it to their shop right away to check on the Honda. The Assistent Manager brought me in his office to tell me very honestly the shop is not able to fix those problems to my satisfaction. Since they knew I drove so far they offered me all the help possible to show and test drive as many cars as possible. After finding a good pick they gave me good deal on the car and on the warranty. Val even drove to the gas station to fill the car up for me! If I need to buy a new car again, I will contact them first and see what they have to offer.

Worst experience ever! (caution: long review but needed to be said) At first everything was great,…read moreI had applied online for the application, had a sales person named Norma called very professional and respectful. Went by to see the vehicle and I had already mentioned my credit was bad and I had money for whatever down. I test drive the vehicle and enjoyed the 2016 Acura ILX, then the senior rep or whoever she was ruined the guaranteed sale for Norma. Reason being, unprofessional and judged me after knowing my credit was bad. She came up to me and said that with what I had said I had for a down it wouldnt be enough, and couldnt be able to do anything that I would need 20%-30% down. The way she said it I could tell she assumed I was going to say cant do that, so therefore I asked how much and responded "its a lot, it would be way more than you said you had and your interest is high" there was no need for that there are ways to come at a customer, I been a car sales man so I know! I knew my credit is not great and therefore I had told Norma I had bad credit and I have so amount to put down but have more if needed, and i wrote that on the paper they give you to fill out, wrotethe amount and also specifically wrote down "but have more if needed." If they pay attention to deatils on paperwork they would have seen that and assumed well says he has more if needed so lets see how much he be able to put down. But after she told me it was $4000 down I said okay thats fine no issue and mentioned I had $5000 on me and after being told that her attitude changed. Because of the unprofessionalism she made Norma lose a sale. Turns out Norma was new, because Marcela called me and told me she was following up and mentioned Norma was new. For a new person she was doing great until the senior whatever she said her position was came up to me and ruined the sale. Therefore I took my business and money somewhere else (Toyota Mall of GA) and got me a 2015 BMW 428i. With just $3000 down. (Picture included of me with vehicle after purchased) If it wasnt for that one lady treating me like someone who wouldnt be able to afford anything and for judging me bc my credit is not great, she made Norma lose a guaranteed sale. If it wasn't for the unprofessionalism of that one rep, Norma would have a sale and my review would have been completely different.