We visited this dealership and was greeted from the beginning with a warm smile on a cold rainy…read moreday. Jeff, our. Sales person immediately make sure that we were comfortable and demonstrated the type of southern hospitality that I haven't seen in years. Not only was he very knowledgeable, kind, respectful, and patient, he was also very down to earth and a great pleasure to work with. After having purchased so many cars in the past, including exotic vehicle vehicles, Jeff has surpassed my expectations. His level of service is above and beyond, even some of the most premiere luxury experiences that I've had in the past. He was honest and forthright about the whole process, making me feel comfortable with the transaction. What I loved about the Dealership was that there was no nonsense pricing with no pressure. I felt like I had all the time in the world, even though the staff and sales team stayed after hours to help conclude the transaction. Thank you to all of those who were making their time available to help us secure my wife's first new car. We absolutely love our car and regret that we had not purchased it sooner. Thank you everybody for making a great experience that I would grade as an A+!

Erik, my service advisor was VERY nice. Laid back and friendly guy. I was disappointed that my…read moresteering wheel heat wasn't covered by my extended warranty since the sales guy said "anything that touches oil/electric" is covered. Uh. No. $2200 because the Entire Steering Wheel has to be replaced for a "temperature control" to be fixed. And not only that but it cost $98 for them to tell me that. Oh well. I got my key fob for $0 and a 3/4 cleaned vehicle. Sales here is NOT to be trusted. But service is a-ok.

I'm incredibly thankful for everyone that helped me at the Lexus dealership yesterday. I was sad…read moreto learn (after bringing my 2014 Lexus in for a check up/testing) that Lexus found coolant pooled in cylinder 2 of my car, as well as traces of coolant in cylinder 6. Head gasket had failed. I was recommended replacement engine rather than engine repair due to extremely high mileage on my car. I was devastated, sad and depressed because aside from having sentimental value in my car, I had just spent money on new struts, tires, a battery, filter and other services to keep my car running smoothly. The last thing that I wanted to do, at that moment in time, was buy a new car. I lost sleep over it and even cried (I was pretty upset ). However, everyone that I dealt with at Lexus, from Garrett in the service center (who helped me understand what my options were once he saw the problems my car was having) to Kamron the Sales consultant who helped me look at cars/eventually find the one that was best for me, Kamron the sales consultant, made looking at new cars less painful. He was kind, patient, understanding and very helpful through the entire process. After looking at a handful of cars, I found the perfect one for me (thanks to Kamron) but also thanks to Ian (the sales manager at Lexus). Ian was also patient, as well as empathetic about how hard it was for me to trade in my old car for a new one. Ian did his due diligence to get me a fair interest rate based on what was available/what we could do. After all of the paper work, and getting the boring parts out of the way, I drove home in my new car. Thank you all who helped me at Lexus yesterday, and a big thanks to all who keep that Lexus dealership a great place to be.

Part center people leave super early - zero communication from their end that they would be gone…read morewhen the dealership is still open

Avoid this place at all costs…read more I bought a 2020 Audi PHEV about three years ago. The check engine light hit about an hour after taking it off the lot. I called to return it and the owner said to take it to Audi as it still was under the full warranty. It sat on the lot for nearly two years waiting on parts - finally having the entire electrical system replaced. I drove it for about a year then a couple of months ago it wouldn't start. I called Luxury Auto Plex and the owner told me he would pay any deductibles on my "fully refundable" extended warranty, so take it into the dealership. The repair was declined so I paid for it out of pocket. Last week it started making strange noises and I had enough so I lost about 6k and traded it in. As for the fully refundable GMC warranty? It's not cancellable or refundable upon selling the car - the only way to cancel it was to default on the loan or total the car. They told me to call the dealership, lol. Stay away from Luxury Auto Plex and DO NOT FALL for the GMC Extended Warranty. Not worth the paper it's printed on and you will not get any refunds.

Probably one of the worst car buying experiences I've had. They sold me a Mercedes that was…read moreincomplete for a complete car price. there was an issue with the transmission so they tried to fix it. They couldn't fix it so they took the Mercedes. They had the car for almost a month and I was driving a loaner well, I didn't find out until after that the suspension had been re-worked and there was no luxury suspension underneath the vehicle. It was lowering springs which is fine but the entire front suspension had to be replaced. Luckily, I purchased an extended warranty (still haven't received that contract)and when I turned the claim in, they said the car was only worth $2000., I purchased the car for $17,000 on top of that it took them almost 8 months to get my license plate to me which I ordered the Bee conservation plates. I received ordinary plates. I would have gone to a more reputable place had I done the research. I do recommend taking any car you're interested into an actual mechanic to have them look it over before you buy it. Don't get screwed like I did.

Ahmed was amazing to work with from start to finish. He answered all of our questions thoroughly…read moreand honestly, and he felt more like a friend helping us through the process than a typical salesman. This was actually the fourth dealership we visited, and it was by far the most relaxed, comfortable, and low-pressure experience we had. The finance team, underwriters, and managers were also incredibly helpful and worked hard to get us a great deal while making sure we felt comfortable every step of the way. We walked out feeling confident and excited about our purchase instead of stressed or pressured. Thank you so much to Ahmed and the entire team for making this such a positive experience. We truly appreciate all of your help! -Mckee Family Edit: Due to distance, we did not purchase the warranty.

I've financed around 15 vehicles over the past 5 years and own over half of them outright, so I…read morecame in expecting a professional, straightforward process. Earlier that same day, I had a frustrating experience at another dealership I've done repeat business with--but I still purchased a vehicle there. After that, I spoke with Andy at Northwest Jeep Ram. He seemed personable, promised strong incentives, and made it sound worth stopping by. I figured I'd check it out and potentially start bringing my future business here instead of my usual Jeep dealer. That was a mistake. Instead of a professional experience, I was met with unnecessary skepticism and told I needed to put down a $10,000 deposit due to "fraud concerns." There was no valid reason for this based on my financial profile or buying history. It felt presumptive and, frankly, insulting. I'm a business owner, I understand financing, and I come prepared. I don't expect special treatment--but I do expect to be treated with basic respect and professionalism. Andy, this part is for you: you completely misread the situation. You didn't just lose a deal--you lost any future business from me. I'll continue spending my money with dealerships that know how to treat serious buyers appropriately.

Yesterday my husband and I went car shopping for a Mazda CX-5. Alex was very nice and patient with…read moreus. He made buying a car easy and was not super pushy like some sales people can be. Would definitely recommend to anyone interested in purchasing cars in the area. We are very happy with our choice and experience.

Came in yesterday with my sister to look at SUVs and no one spoke to us, said hello, or…read moreacknowledged us. We look over and to the side we see two salespersons going back and forth about who was going to help us. One looked completely disinterested in providing us assistance. We decided to just leave. Super disappointing as I currently have an RDX right now and I'm looking to purchase my next Acura. Thinking about going with another brand based on this experience.

I've had two previous car buying experiences at Carr Subaru (2014, 2018) that have been great and…read moremy most recent experience (May 2026) was even better! My lease was ending and I wanted to purchase a Trailseeker, but the stock in the area was almost non-existent. The minute they had one in the trim I wanted they contacted me and made the purchasing process a breeze. Aleksey and Jeremy O. were so kind and relaxed while also professional and efficient! On the way home I noticed that there was a defect in the windshield. Contacted them and came back the next day to have it looked at. They immediately jumped into action to get it resolved. Eddo and Kim deserve a shout out as well for their help and first class treatment! Will definitely be using them again for any future car purchases!

Been to nicer Subaru dealerships but this is the closest to me so it'll have to do in a pinch. It's…read morein a dense, busy part of Beaverton and the entrance and exit and general traffic flow of the lot is a mess, so your first impressions are not great. Customer lounge is ok; nothing special, but there's free coffee and granola bars to snack on. The layout is a mix of comfy chairs and hi tops, with lots of windows, which is good/bad. For this visit my service guy was pretty decent, and he walked me through all the requested service components and patiently broke down prices, and even sent over a video of the procedure afterward (oil change, brake inspection, etc). So that was cool. Was in and out fairly quickly, though prices are what you'd expect at a dealership - high.

Brought my 2005 f150 in for an airbag recall on a Friday. Waited an hour to be told by Robby they…read moreordered the wrong part, and to come back Monday at 9am. Brought it back Monday at 9am, and had the part installed in about 4 hours. They even provided Lyft rides to and from the dealership while my truck was being worked on. I opted for the complimentary visual inspection while I was there. The inspection was absolute bs and I'm glad I didn't pay for it, because they found nothing when they should have absolutely found things. They did end up fixing a taillight issue with a new bulb priced at $24. Yippee. Only good to come from that. While I was there, they seemed to handle their customers with respect. Dealerships already give me the creeps, but I pleasantly surprised not everyone at this dealership seemed scummy. I would not take my truck to the dealership other than for a recall, but if I had a gun to my head and had to pick between Damerow and Landmark, I'd pick Damerow.

If you value honesty, do not buy from Damerow Ford…read more My partner and I found our (reasonably priced, used) dream car here. We live nearly 3 hours away. We worked with Kyler for nearly a week while we waited for the car to have some repairs done. Multiple times we offered to put down a deposit to hold the car. We were told it was not necessary and the car was already marked sold for us. This was an absolute lie. We made an appointment to buy the car on Saturday. When we arrived the car was not available because someone else was test driving it, and Kyler was mysteriously absent. When the car arrived back we took it for a quick 10-15 minute test drive with another sales person. After the test drive we were told that the family who drove it before us was already purchasing it, and we could not buy the car. Kyler, you lied to us. We have it in writing. If we had known that the car was not actually being held for us we would have made efforts to get there on Friday. Your lie not only ruined our weekend, but broke my partner's heart. She has been looking for this specific car for years, and thanks to you, she will likely never have one. Kyler, from our first phone call I told you that I am distrusting of dealerships. You, and everyone else on the sales team have only worked to cement that distrust. I hope you have the life you deserve.

This business will knowingly wipe problem codes off the obd and make temporary fixes to hide the…read morefact that they're selling you a lemon. They they will inflate the price a LOT. My car has had a transmission overhaul, shifter fixed, lights replaced and the engine seals now need to be replaced because they're failing. I've spent thousands on repairs and more still on the way on a loan that is now underwater. Do NOT buy from these guys! *update* looks like the previous owner sold the car back to carmax after only a few months. I now have to pay $5800 to get a new engine. It's not the seals. The engine is broken and the warranty won't cover it because it's not broken enough Do NOT buy an extended warranty with these guys. You'll get screwed and not in a nice way. I'm having a lawyer investigate this. What carmax did is pretty shady so I might be able to get them reported to the bbb and fined.

This was the best experience in selling a car I've ever had. Most of the legwork is done prior to…read morearrival online. Not complicated at all. Once arriving at the dealership, we were literally out the door 20 minutes later with a check in hand from the sale of our car. The dealership was clean, comfortable, and everybody working there was very professional and friendly.