Had three old skylights replaced and couldn't be happier. Good price and great installation. I…read morewould highly recommend these folks.

Excellent customer service and products at a competitive price. These guys know what they are…read moredoing. Highly recommended.

Artistic Entry Transformations put an amazing door insert in my parents' home. They had a very dark…read moreentryway and it utterly transformed their house from curb appeal to interior appeal. I decided to get a consultation, too. The company is family owned and everyone I dealt with was super nice and helpful. I picked out a decorative door insert and we set an installation date. They took down my existing door, cut out the larger opening to accommodate the insert. Two hours later, the team of brothers brought in my new door, added some touch up paint, cleaned the glass and BAM! Total transformation. This is a great company. Transform your home's curb appeal by adding a new art glass insert without having to buy a new door set, frame, shims, etc. Highly recommend!

A few years ago we contracted with Artistic Entry based in Scottsdale, Arizona. My issue with this…read morecompany is not the design of the security door, rather the poor, inept customer service they have offered since our purchase. I have been having problems with the fit of the door itself, overtime it's not a good seal. The bottom right side of the door is bowed, allowing dirt and bugs in. I called in March to have it looked at. PATRICK (owner/designer of said company) informed me because we lived farther away it would take time to have it looked at. There was no guarantee as to when they would be able to get to me ?!?!? Yet they had no problem accepting my $4,000+ door when I originally purchased it. He said he will inform (SANDY, his scheduler). He assured me they would call me as soon as they had another install in my area. (note - I live about an hour from their location). He informed me I don't need to be home when and if they do come to repair. I informed him I DID NOT want a contractor on my property while I am not there. I want to be home when their repairman comes. I literally waited a month and half for a phone call. Nothing. I called SANDY to find out what's going on? When she picks up she immediately says .. " Oh we'll actually be in your area next week for an install." Yet had I not called I would have never been informed or scheduled. I already had the vibe that they were trying to dodge me, after this call I knew that was the case. The day before my scheduled appointment I received a call from SANDY informing me they would need to reschedule my appointment a few days later because their worker had come down with heatstroke!?!? I guess it's possible, even though I was already suspect, sounded convenient to me. More delays. My problem with the rescheduling was that it was now on a Friday and I had a doctors appointment in the morning across town at 10:30am. SANDY assured me it would be fine, as she went into this long winded dissertation that the installer will be working a mile away from my home installing a new door and those usually take 4-5 hours. They wouldn't be to my home until 1pm ish. I reiterated I would not be home until atleast 12:30pm and did not approve workers to be on my property unless I was present. She said "no problem and I'll even keep you posted the morning of their progress so you'll have plenty of time."Along comes Friday. I am literally just finishing up my doctors appointment I get a phone call at 11:04am, it's SANDY. She informs me the workers finished early, and are almost at my home. I informed her I wasn't home and reminded her of our conversation that I wouldn't be until closer to 1pm and that I did not approve having their worker on my property. SANDY replies to me "well I can't have them wait for you until you get home" ?!!? I informed of her prior agreement, she became very flip and terse. I asked her why didn't she call me earlier with an update like she had informed me of? SANDY replies "well they were finished early so .." I said I understood that but without me being there, there would be no repair. I kept on her, she became flustered and had no answers. She then said "well let me see what we can do and I'll call you back. " Fast forward 90 minutes later, I arrive home. I noticed my front gate wide open, it's always closed. I walk up to my front security door and noticed it had been tampered with. ARTISTIC ENTRY still decided to enter my property after I had SPECIFICALLY informed both parties PATRICK & SANDY several times that I did not approve or want their contractor on my property while I am not home. The bafoon they sent, decided to saw down a piece of metal that made contact with the screen door. The angle of the cut was crooked, there is now a very sharp and jagged piece of metal sticking out. There is now a gap between my frame for bugs, water and dirt to enter. The frame to my security door is damaged. I was never informed or communicated to about what options I had, they just did it. This repairman didn't even clean up the mess he made. Left the metal piece and debris all on my welcome mat. HOW PROFESSIONAL! The whole point of this repair was to fix the bottom right corner from allowing bugs, dirt and water from entering, this half assed repair did nothing but create more damage. Since I was not home they were unable to open my front door to properly assess and view the issue. Which was one reasons I did not want them there without me. I was trying to avoid this exact thing from happening. This company is unreliable and rogue ! AVOID IT ALL COSTS. SANDY & PATRICK should not be in business if they cannot communicate effectively with their costumers. Their contractors are rogue imbeciles who don't know how to do basic assessment of repair. To add insult to injury, SANDY left off by saying she'd call me back, that has not happened. Think it's time to file a formal complaint with BBB.

5++++ stars. I've been wanting to get a door in my garage to my side yard, where there wasn't one,…read morefor almost 6 years, since moved in. Finally got it done. I had several estimates but Krasiva, although not the lowest Jeff presented as the most trustworthy company. I reviewed Jeff earlier in year and came right back to him when ready to get project done. He came back out and we got paperwork done. Dustin came out and measured. They were both very informative about the whole project and estimate of when job would be done. I learned about door frames and stuff I don't remember now, but they do the job to insure its sound construction. Communication was great. Yelonda in office called or emailed to keep me updated, give me information and answer my questions. Never did I have to reach out more than once to get an answer. That says a lot about a company and how they treat their customers. I felt valued and respected. I also think the company owner and management has to be treating these folks well which trickles down to customers. It finally came to day for installation, Thursday July 23rd. Dustin and I believe it was Glennis arrived a little early ready to work. The electrician came shortly after and installed light fixture I purchased. Then door install began. Not sure how they worked the long hours they did with it something like 110 out, but they got things done. Dustin came back next day for several hours to finish up, it was only to be 116 that day. I'd also purchased a keyless entry deadbolt that he put in. They got everything accomplished and it looked great. Everything was cleaned up and my door was now there. Monday Spencer came and painted. I purchased the type of paint recommended for door and had it match my exterior. (I'm in a HOA community. Door is behind gate and barely can see top and light fixture from street, but I followed HOA guidelines). Just had whole door and frame done in same color. If you prefer different trim color you just get different color, but I'm fine with it all matching rest of house. Inside it "pops" on white wall. Spencer did a great job and door looks flawless. If you need a door installed call these folks. Any extra money you may spend will be well worth it. Knowing they followed city codes and building codes, did the necessary work to insure the job was done right. They even checked with my HOA if needed approval, which I did have to have. They did what was needed to make things strong and secure with no corner cutting. I think the door will last for many years to come. Couple other companies were kind of wishy washy on if need to follow all codes, and need of HOA approval, and it made me feel uncomfortable. I wanted to be sure nothing would come up down the road that some part of job wasn't right or maybe a hazard. Overall a great experience. These folks were always polite, respectful and friendly. Had a few nice conversations with Dustin and Spencer. Close to my generation. Oh, they had terrific music playing too, tunes I remember. Again call Krasiva if you need doors or windows. Jeff had told me Krasiva means Beautiful in Russian. And my door is definitely Krasiva.

Very responsive with excellent products and service. Owner operator who really cares about his…read morequality, service level and customers.

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

The short version is that they came to evaluate my front door, and ended up fixing it on the spot…read more So far (it's been over a week now) the door is closing better, more easily. Really 4.5 stars. There was some difficultly with communication that required some persistence on my part. But that only rates a 1/2 star reduction because he did eventually schedule me in. The long version follows: We have had problems with the front door for some time. And it seemed to be getting worse over the years. We had someone out several years ago, and they only put additional stripping on the jamb. This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick). Checking reviews I called Precision Fit (Jason). After a few fumbled communications, Jason put me in his calendar. From then on the communication was good. He showed up to evaluate my door. I had sent him photos, and he thought he might have to remove the entire door frame and redo it. But he wanted to see it for himself, and was going to be in the area. To my surprise, when he showed up he said something along the lines of "I can do this now". Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much. Plus he drove longer screws into the frame to hold the hinges better. When he was done the door opened and closed better, and there were no light leaks around the door. Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door. Those are now gone. And he didn't have to rip the frame out. He still could have done that, and I wouldn't have known that it wasn't necessary. But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame. So I recommend this service. They are honest and only do the work that is needed, and they appear to do it right. Post-script: It turns out that I called Precision Fit six years ago, but it wasn't Jason then. I remember a middle-aged man who didn't really impress me. He's the one who added thicker weather stripping and said not much else could be done. Jason proved him wrong.

Just an update here. The door is doing well, even after a few hot summers. Unfortunately, the…read moresprings in the hinges are very tight, so the door slams shut so fast that I wish it would go a much slower. It shakes the house if I let it slam shut. A big pain to have to "slow down" my door when my arms are full of stuff.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.

Contacted Scott about a glass shower door for a custom sized shower. Scott was super responsive and…read morefairly priced. He came and measured and said he would be back within 10 days or so to schedule install. Scheduled install and Scott was on time and in and out and did a great job installing. We are super happy with everything. Highly recommend Scott.

Scott was able to give me a quote over the phone for a large replacement kitchen window. He works…read moreindependently so his price was better than other places. I agreed to his quote and he set up a day to stop over and take measurements. He then ordered the window and a few weeks later he and an assistant installed it. He was good at communicating his schedule and he accepts a variety of payments including Zelle which was easy for me. I'm thrilled to be looking out of a clear window after years of living with white specs obscuring my view. Wish I had known to call him sooner!

Great job on my new shelves and a glass panel, very professional and timely, I will definitely…read morerecommend this exceptional shop.

I sent a message to AZ Express at 10pm on Thursday, the glass pane was replaced before noon on…read moreFriday. Very happy with my experience, no issues, highly reccomended.