Was quite pleased with every aspect of the process of picking out and purchasing the barn door. They were quite helpful and eager to help. The reason for 4 stars and not 5 is the finish work . The "header" is a slightly different color than the doors, when I asked why I was told it was due to different types of wood. The other problem I don't particularly like about the finish work is the way they plugged the holes they needed to drill to attach the header. I'm not a wood guy but I've seen much better finish work. See photo. There is also a minor blemish on one of the doors that I think could have been noticed and fixed before delivery. Other than that everything else was superb read more

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Beautiful products + a really nice variety of door types/patterns to choose from. They installed two doors (one sliding, one bi-fold) + ceiling beams for us. All look stunning; we love them! Their physical location in N Scottsdale is very cool. Chad and Adam are super nice, and they offered their ideas for our space(s), which was really helpful. Communication was great too. Thank you! read more

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The doors themselves are nice, but there was problem after problem. In the end no resolution and we are stuck with a gap between the doors and the column of just over 1 1/2". The communication was definitely lacking as every single follow up had to be done by me, I would leave messages and no one would respond. Personally, will definitely not be using them in the future. read more

Wonderful service. Extraordinary result. We had very specifics requests as to the finish that we wanted and the Barn Door crew produced exactly the result that we desired. read more

The Barn Door Store - Door made by the Barn Door Store with the distressed two tone finish that we requested - Door Sales/Installation Near Me - Scottsdale, Arizona

Adam is the coolest with some great design ideas. Good idea about our small barn door and cool color. Installers were friendly and cool. But, had no idea which side to put the fixed portion of the door on. No idea where it was to be mounted and for the love of Pete, please measure. Way off on trim and headers lines by over inches. Door handles were mounted way off. But, to their credit, they were given no sketches or drafted drawings. And, were super friendly. Gotta remount the trim line and header. Adam, I'll send you the bill! read more

The Barn Door Store completed our 5 th install yesterday. This time they installed 4 beautiful shelves on our fireplace wall. We have always been very happy with their craftsmanship and customer service. read more

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They are honest with cost and timelines. Chad and Adam were really easy to talk to and work with. Francisco installed our door and he took the (extra) time to make the project the best that it could possibly be. Coming to us for questions when he needed us, and not cutting corners - not satisfied with "good enough". They are professionals, they take pride in their work, we are glad (and blessed) that they do what they do. read more

The Barn Door Store - Door Sales/Installation Near Me - Scottsdale, Arizona

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We purchased a second barn door and it too is awesome! These guys are great to work with and make quality reasonably priced products! Highly recommend! read more

The Barn Door Store - The door from the kitchen - Door Sales/Installation Near Me - Scottsdale, Arizona

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I highly recommend The Barn Door Store! They were all great people to work with every step of the way from designing to installing my barn door. It came out perfect and I love, love love it. These photos don't do it justice because it doesn't show all the great details, but they're there. I wish I had another area that needed a door just so I could give them more business. They are a high quality, friendly, professional, family business. read more

The Barn Door Store - Door Sales/Installation Near Me - Scottsdale, Arizona

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We ordered a custom barn door to separate our master bath from the master bedroom. Absolutely gorgeous door! The entire experience with this store was fantastic. The owner helped us initially when we went to the store to place our order, he was very patient and really took the time to talk through all the options and we never felt rushed! The door itself is just incredible! The technicians that came out were very professional, very nice, and did a great job on the installation! Truly cannot recommend this company any higher! read more

Update: They came through. Thank you Chad and Adam. The doors are really nice. High quality. It took around 10 weeks. Attaching picture to show how beautiful the doors are. ~ Carol Really hope the company comes through for me. I started the process in March and put 1/2 payment down and was given end of April beginning of May delivery. Later when I pressed for exact delivery I was told 2nd week in May. Now that the 2nd week in May has arrived I reached out again and was told end of May. I agree with others that customer service is lacking and I feel like I have to chase them down to make sure my door is being processed. Chad had no remorse for the broken delivery estimate. I will update rating higher if they come through with the door I paid for. But for now I feel like others should be aware of misdealings. Really hoping I didn't waste my time or money. It's expens read more

The Barn Door Store - Door Sales/Installation Near Me - Scottsdale, Arizona

From meeting with the sales team, (Chad and Adam) to working with Owner and Founder, (Jeff) I had an overall exceptional experience. They were able to work with my wife on all of her crazy visions for the door. They talked her into a piece that fits perfectly with our entry way. The installation team could not have been more professional and even showed up early! Overall, I would recommend this company to anyone looking to upgrade their home. 10/10. read more

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What a great experience from beginning to end! We purchased an installed barn door from this business a month ago everything happened when they said it would. Derrick and Angel came today right on schedule. They were here less than an hour and did an incredible professional job. The result was perfect and solved some 5 year old problems for us. I would give them 10 stars if I could. The result is beautiful! I wouldn't hesitate to recommend this business. read more

This is one of the greatest providers. Their work is flawless and they clearly care about customer satisfaction. Their selection of styles is amazing from contemporary metal doors to wooden doors. I have 3 very unique styles in my home/office, bedroom, and master bath. Everyone involved is friendly and caring. The finished products are beautiful and fairly priced. read more

These guys were very nice and helpful they helped me get the coolest door with the best hardware. They even offered to drop off the hardware for me if it wasn't ready by the time the door was ready. I would highly recommend them. read more

The Barn Door Store - Closet door - Door Sales/Installation Near Me - Scottsdale, Arizona

Sadly the door came off the wheels two years later, as was my initial concern given how the thin pieced decorative moulding of the door was drilled onto the wheel bolt and was expected to hold up the entire heavy door. Anyway, we called and asked them to come out and repair it. Their immediate response was, "this wasn't our door so it's not our problem." While this attitude sucks, we stated we were willing to pay for the repair so long as someone came out and we could use the sliding door again. Every time, we got a, "we'll call you back with our availability." Thankfully, a local handyman was willing to come out and fix it for $50 since it was a very easy solution. Indeed it was. It's a shame that The Barn Door Store isn't willing to stand behind their work nor make it right when they make an error in judgment, as I believe is what happened here. The door never should've been installed like this. Given that sliding door kits are sold online for the average Joe, The Barn Door Store's work ain't rocket science. In the future, I definitely won't see the need to go with a specialty company like this one. read more

This store is super cute! Went in yesterday to look for barn doors/pantry door for our future home. Adam was great in showing me around/giving me some estimates etc! The prices are very fair, and the doors look like great quality work! Can't wait to place our order! read more

Our new barn door is absolutely beautiful - a piece of art we keep staring at! The craftsmanship couldn't be finer. Adam was wonderful to work with AND the crew was outstanding. Could NOT be happier. Now - where else can we use barn doors? read more

The Barn Door Store - Door Sales/Installation Near Me - Scottsdale, Arizona

Wow! I can't begin to tell you how much we love our Barn Door. I was excited about getting one but a little nervous about how it would look in our hall. Not only is the door absolutely beautiful but it makes our hall look fantastic! Our son feels like he has his own private suite since it leads to the hall of his bedroom. They made rustic very elegant. They also did a barn wood wall in our family room with custom framed windows. Every detail on both jobs are exceptional. We also hit the jackpot with "One King Street" and all of the custom work they did to make our kitchen, bathrooms, living room and dining room everything and more then I dreamed of. Thank you to the entire staff at both companies, I couldn't be happier! read more

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They did 2 barn doors for us in 2017. We love them. They installed them as well and did a greaT job. Only complaint is they ran out of matching bolts and so they shiny non matching ones a stand out. read more

Quality Product. Customer Service. WOW factor! Obsessed with our barn door, highly recommend to anyone + everyone! read more

Perfection!! From our first phone call regarding the design of our home's three barn doors to the efficient and friendly installation; this company is top notch! Our barn doors are not only beautiful, but also functional and have really transformed the look of our home by giving it a custom home look! Thank you for making my barn door dreams come true Barn Door Store! read more

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For the best service, quality product & expert installation, contact Adam at the Barn Door store. This addition to my primary bedroom added so much beauty & value to my home. I couldn't be happier! read more

The Barn Door Store installers put in our new doors today and we are thrilled with how they look. This is the second time we have used them to design custom doors. From the design to the install their team was excellent to work with, patient and professional. These guys offer so many styles, sizes, options and finishes it's hard to decide. If you want a custom look in your home I highly recommend them. The installers were not only on time but were early and it was clear they were very skilled in the correct way to hang two very large and heavy doors. Thank you BDS team for completely changing the look of our home and offering privacy in our den! read more

The Barn Door Store - Barn Door Store custom doors - Door Sales/Installation Near Me - Scottsdale, Arizona

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Adam described our options clearly and effectively. As our plans evolved, he quickly addressed them. Excellent service!

We had a door installed 3 and a half years ago. We found that the door we bought was warped. Even know the door wasn't under warranty, they came out and replaced it with a new door. This company is top notch and I would highly recommend them. You get what you pay for and this company really stands behind their work! read more

LOVE these guys!! We are a custom home and remodeling company that has 10-20 projects per year and had vanities, islands, reclaimed wood walls, barn doors & even just the custom hardware built and installed by The Barn Door Store. They are always professional, on time & go over the top with customer service. They leave our jobsites cleaner than when they got there!! MUCH appreciated!! I recommend them to all my clients, other builders & friends. Thanks guys for putting our projects over the top with these custom touches we love to add to our homes. read more

This would be a 5 star if it was only for their work. Customer service is terrible and the son Chad is very unprofessional. I would stay far away if you want a job complete, be charged the price quoted or want in a timely manner.. they are not capable of this. If they hired a staff that had customer service it may help this business. There are many other options and you won't be yelled at by one of the owners. Too bad I thought I picked a great company to send referrals too and never would now! read more

we couldn't be happier with our door and the service we received. this organization is very good at communicating and providing an outstanding product with their great service read more

We went into the store back in March 2020. Great selection and wonderful people to work with. Jeff King helped us and then came to our house to get the feel of what we were trying to do. He helped us design 2 sets of barn doors, a custom closet door to match all of the other doors in our guest house, and a set of swinging saloon doors for our master closet. We placed the order and then hit the pause button in May to Covid delay the installation. Jeff was cool with the delay and told us to call him when we were ready. We finally called him in September and the installation was scheduled for late October. I think they came out twice to double check measurements. Chad King was here with a 4-man crew and they installed all morning. All of the doors look great and are exactly what we envisioned. We could not be happier and the next time we need door help, we know exactly who to call. read more

This business is a gem. Chad, Jeff and the carpentry crews are the best. Had a lovely door built and installed last year. Now I'm back for door two! This is a great family owned business. If you need a barn door, check it out! Go see what this great local business has to offer. read more

We absolutely love our barn door. They did a fantastic job of matching the finish to our existing custom doors. It's a stunning piece of art! The customer service is also outstanding. These guys are polite, professional and on point. Bravo! read more

My experience with The Barn Door Store was great. Jeff and Chad were so easy to work with from being on time and reliable, helpful with the designs of our three doors to installation being clean and on point. Not to mention the quality of the doors is like no other. The doors have transformed the rooms and our friends can't believe how good they look and have ordered some for their homes. Thanks for a great client experience! read more

While the door itself looks nice, the installation is a complete miss. After notifying the owners that the door requires adjustment to keep it from swaying so much, there has been no response from them. They clearly seem to be interested in selling and installing a barn door, but not at all interested in customer satisfaction or repeat business. Extremely disappointed in the quality of service from this shop. read more

From start to finish this was an excellent experience. Working with Adam was easy and he stayed true to his work. We had a custom door made and painted to spec perfectly. We would definitely recommend them without any reserve. read more

First, I do appreciate that this company tried to make things right. I know they put in a lot of hours and they did make an effort. And, they were generally nice people! However, if I could go back in time, I would not have gone through the experience of working with them. We had them build barn doors and used their team to open up a doorway between two rooms (so that the opening and door would be exactly the right size). We come across a number of problems throughout the process. Note that any imperfections in the wood or construction of the doors will be called "rustic" and you will be told that is what you get when you buy barn doors. However, even the employees were surprised by the problems. Just a few include: (1) The routing was incomplete in a number of places on one of our doors (they said it was because of how wood "takes the routing," but it was clearly unfinished and poorly done). They took the door back and managed to fix most of the routing; however, it was still inconsistent and looked much worse than the 4 other doors they made for us. (2) there were huge dents in the wood (some appeared to be places where hammers or other heavy objects were dropped - NOT natural "rustic" wood). They took the door back and tried to smooth it, but it ended up with different/patchy textures throughout. (3) paint was peeling/chipping off the door. They took it back, re-sanded, and re-painted; however, final product was still poorly done. (4) there were large (1/4"+) gaps between the planks on the door so you could see light and messy/goopy stain between the cracks (again, they say it is rustic, that's how doors are...but many places shiplap to avoid this). We fixed this by buying 1/4 round dowels for them to stain and place between the gaps. (5) when they opened up the wall to another room, their wall texture was quite bad and you could clearly see where the work was done/added (I had to pay someone to fix it so that it doesn't look like a bad/obvious remodel). They tried to fix this, but it required a complete re-do. (6) the tile was put in poorly, with large gaps and uneven ledges between tiles (you could stub your toe on it!). They had to tear up the tile and re-do it. (7) although we had them open up the wall so that the wall and door would be the right sizes, we still ended up with a door that was nearly exactly the same size as the opening in the wall, meaning you could see into the other room (the door did not overlap the opening). (8) The door guides were put in the wrong locations so they did not actually guide the doors or prevent them from swinging. We had to remove them (before the glue dried) and indicate the proper placement for them. Although they continued to argue it was supposed to be rustic, most of what I saw was poor craftsmanship. I actually SAW/HEARD them discussing other ways to fix errors (not errors that I mentioned - errors that they came across while trying to install the doors) that would require less work for them (ex. the doors hit the ceiling, so they wanted to put a screw in the ceiling to raise the ceiling up; the floor guides did not fit under the doors because they were too close to the ground, so they wanted to put them on backwards). I would certainly be worried about letting them do my whole kitchen (they do kitchens as 1 King Street). I wanted to like them - they tried hard (in some respects), but I couldn't get over their desire to cut corners. Perhaps we were a relatively small job for them, so they tried to do more of the work themselves rather than use their subcontractors. Some of their other jobs online (for commercial locations) appear to be a higher quality. I wish I could post pictures to fully convey the issues (other barn door providers/installers were pretty appalled)! read more

Concerning their customer service, it's top notch! I worked with Jeff and the guy is outstanding. Easy to work with within a world I don't know and he calmed all concerns. These guys get customer experience and quality. High recommendation, no doubt! read more

The store gave me an opportunity to see and touch what I mostly could only see on line from other sources. Since their doors are custom made to order, Adam was incredibly helpful in helping us put together our door. Their doors are true quality as are their installers. So careful and exacting. Our door was installed today and we could not be more pleased. A work of art on our wall. Reasonable price and turn around time. Recommend without reservation read more

Their product looks like it might be really good. However, the company was an hour late meeting me for our appointment and hasn't followed through with a quote. We'll find somewhere else to do the installations we were going to have them do for us. read more

We just had our custom barn door installed. The whole experience was great- professional, friendly, timely, etc. The guys who installed the door were careful and respectful of our property. The door is gorgeous and compliments our new Industrial Farmhouse vibe. Very happy with this door and The Barn Door Store read more