We worked with Etronics for many years and were very satisfied until this past year. Our home…read moresecurity system no longer works and Eric was supposed to replace the server. He hasn't and has not responded to texts or emails. For the past year he has been VERY unreliable.

Had etronics start a project but the installer kept falling off when we had scheduled days. He…read morewould cancel last minute and say he was in wisconsin and couldn't do it anymore. The part he did do was sub par as I found my cable box stuffed under the entertainment system after left and he had not said anything. I had provided longer hdmi cords which he apparently ignored. Eventually had to get a second group to redo all his work and pay more to complete the project. Work was done great and they had a lot of suggestions. Recommend My IT guys instead of etronics due to reliability alone.

Hired them to troubleshoot a conduit that had no power that had a dimmer to control the track…read morelighting stick in the Living Room. I multi'd the wires and definitively confirmed there was no power at the dimmer conduit. I advised the Tech in advance at the time of booking the service call. He spent over an hour troubleshooting. He fished it to a conduit in the Kitchen where the Ceiling Fan was connected and reported the root cause of no power was a poor slice in the Ceiling Fan conduit box and said he repaired it. He then reinstalled the new dimmer I had previously installed. Quickly packed up, settled the commercials and and was wasting no time heading out and I asked him if he multi-d the Dimmer and Track Conduit to confirm the boxes had functional power and he said yes and that the problem now was that I had a faulty Track Stick. I then questioned him as to why there was no power indicators lit on the Lutron Dimmer. He stated that it was because the Track Stick was faulty and needed to be replaced. I bought and installed a new track stick today only to find the Cans still didn't light up nor the dimmer switch and reconfirmed again the root cause was again the same problem reported from the onset. I uninstalled the Dimmer Multi'd the Conduit and confirmed again the conduit still had no power. He never resolved the issue. Further, I asked him for his business card only to find out that he took it upon himself to put his company sticker on my Breaker Box without my advance consent. I then called him to tell him there was still no power and he said no worries he will come on Monday. I told him I was disappointed and why I need to wait till Monday as I didn't wait to pay him for his services on Friday. He then address me as Dude told me he doesn't work 24/7 and that he is practicing drums with his band and he could just give me back my money. No evidence of empathy or accountability for the poor workmanship. So I agreed to take the refund and he Zelle'd me back my money right away. When he was on site reinstalling the new Lutron Dimmer Switch I'd just bought he was going to leave without installing the cover. I asked him where the new cover was I just bought that wasn't even open. He look puzzled and then went to his tool bag where he took it upon himself to put my new cover in his tool bag and said he thought it was his and thought it had previously fallen out. I found that puzzling as well. He did say we had a faulty wall outlet and replaced it pro bono. That was a kind an unsolicited gesture. Not sure how they make their money with this type of service. Perhaps it was an anomaly but what is clear, I will never use or refer these folks to anyone.

So happy with the results of my charger installation! Everyone was professional and courteous! In…read moreaddition, the work was completed in a timely manner. Highly recommend!

A great company for those of us who are either not literate in TV/Digital technology or simply do…read morenot have the time! I had Avidia handle the installation and set up of all the TVs in my new house; three large Sony TVs with sound bars and two Roku's. They handled all the details. They have an amazing service program. What they can't do remotely, they will do in person quickly. Just recently, service technician, Jaden, came to my house to update all the TVs and make sure that everything was up-to-date and working as it should. Aside from being courteous and professional, he explained everything ....and was in and out in less than an hour. It is expensive. But for me, well worth the cost. Highly recommend.

I wanted to update my review of Avidia from a couple of years ago. They reached out to me and…read morewanted to make things right. I contracted with them to update my security cameras with a Unifi system and they did an amazing job. They showed up with two people and completed the project efficiently and quickly. They were great to work with and I will use them again in the future. I'd have no hesitancy now recommending them to friends and family.

I have known Michael Federman for many years and I can recommend his services without hesitation…read more Michael is an exceptionally experienced, trustworthy, and dedicated IT professional who consistently approaches every project with integrity, creativity, and outstanding technical expertise. Beyond his impressive skills, he is thoughtful, responsive, and genuinely committed to finding the right solutions for his clients. If you're looking for someone who combines technical excellence with exceptional customer service and care, Michael is an outstanding choice. I give Michael and Keeping IT Easy my highest recommendation.

I highly recommend Highland Park Electric to anyone that values extraordinary effort,…read moreprofessionalism and responsiveness. When the owner cares enough to personally attend to our needs within five minutes of our call, that's customer service at its best! Phil and Pam P

I cant say enough about the service and quality of installation on the work done by Highland Park…read moreElectric. They gave me a date, showed up on time, completed the work quickly, cleaned up and were gone. I received multiple bids and Highland Park Electric was extremely competitive, a couple of bids were a thousand dollars more.......???? The staff at Highland Park Electric office were very friendly and even the owner stepped out of his office to say hello when I stopped by to get paperwork. Adam the installer was very polite and worked quickly to do the installation, no wasted effort to run up the bill. I was concerned, due to the completive estimate.....final itemized invoice was $52.00 less than the estimate. WOW I would hire them again!!! Warren

Brian service was great & customer was excellent, I highly recommend him if you have computer neededread more

Brian has always helped me with my computer issues for years. I love the motto on his business…read morecard. Service is not just a word, it's a commitment. That's so true. I would recommend him highly. He always fixes the problem.

I reached out to Paul after getting his number as a computer repair service near me in Northbrook…read more I have been frustrated for close to six months being traded off from Microsoft support to Xerox printer support. Each telling me that the problem I had in not being able to print was the others fault. Friends and family all offered suggestions and possible solutions that only caused more problems with my system. After calling PAK, Paul spent several hours trying to figure out the issue and low and behold, after I left my desk, he found the corrupted driver causing all my problems. He did a great job for me and though I hope I have no more issues with my system, he would be the first person I call, if it were to arise.

I have been using pak computer services for over twenty years…read morePaul does an incredible job of knowing how to fix our computer whenever it is not working right The last time he was actually able to connect to my computer and fix it over the phone Unbelievable

This company is amazing! I will use them again! They are great at what they do and address all…read moreyour needs. Thanks Halo

The only home technology company to actually fix my small issue and not want to sell me equipment…read more Easy, fast, and detail oriented.