Very very difficult to reach requested person, even as a very established customer (15+ years)…read more They're either very short-staffed, or have terrible customer service training/values. We'll go elsewhere sadly.

Customer representative, Daniela, is very knowledgeable and her suggestions were spot on.read more

Great work, nice people Timely, and professional. We had electrical outlets replaced inside and…read moreout as well as a bathroom exhaust fan. All went well.

We needed a lighting fixture installed on a front porch and an outdoor outlet created in the back…read moreof the house. Eddie and Matt are skilled professionals and we were very impressed with their work. They confirmed all the details of our two projects, asked questions and checked in with us as they progressed. The jobs were done quickly and very neatly. We have power and light where there was none, and the fixture was brought up to code. They were fantastic!

Love the fixture in our new kitchen. Was shopping for one at many places over the a few months and…read moreit was a fair price. Confirmed with Steve that it was LED & dimmable...perfect. But what wasn't told to us is that it only works with a few dimmers. And when I asked why it was flickering, I was told that the commercial grade, quality dimmer my electrican used was not compatible. But they have one for $39 plus. Yeah not happening. Should have been advised up front of its special requirements. So it cost me more.

Was surprised that most of the lighting we picked was taken right off display, only a couple items…read morewere in original box. Feel like there should be additional discounts for display items. It's not like we know how long it's been out collecting dust and using up bulb/LED life. Of the 9 ceiling lights we picked , three were in boxes, three were from display, and three were special ordered. Yes, the wait time for special orders is like two to three weeks. Just waiting to get their electrician to come install all the lights (for the additional cost).

After looking at a couple of chain stores for lighting for our kitchen and dining room, we went to…read moreIdlewood. Oh my. Many choices in the showroom; and quite a bit more in the catalog/online. We spent an hour between looking at all the choices and consulting with Maria Walker. She listened intently to what we wanted and shared several options and ruled out others. We got excellent choices at a great price. She really focused on ensuring we got the right size. We ended up not buying what was in the showroom (my initial thought), but really doing it right.

I was very pleased with the service I received when purchasing lighting for my new home. The…read morequality of the fixtures was very good and I appreciated that items were available in several price ranges. Maria W is very knowledgeable and easy to work with. She gave me really helpful advice. I would definitely recommend going here for your lighting needs

Love Carly at n.w. lighting she was a huge help and very knowledgeable…read more You made my task very seamless and exciting Kelly D.

We have used this service-friendly store before. Thelma Adams was great to work with. Great ideas…read moreand superior service!

I had a recent experience when trying to replace a bulb in a pendant light (1 light in a set of 4)…read morethat I purchased at Fox over 10 years ago. The issue turned out to involve the transformer in addition to the bulb, and required some modifications on parts in order to make the new transformer work with the existing components of the light. Pat and Julio were FANTASTIC!!! They both went way above and beyond to help me figure out the problem and create the right solution, and they understood my urgency in resolving the problem - I was less than 2 days away from selling my home. Their help was instrumental in resolving an issue that I would have otherwise had to provide remuneration for with the buyer at closing. Thanks you Pat and Julio!

Good selection and they don't jump on you right away so you can actually look around without…read morefeeling pressure . Classy establishment that also has beautiful artwork for sale.

A+++++service, style advice and repair from Jamie and Mike . We not only got two stylish new…read morelampshades for our vintage and ceramic lamps but feel like we made friends as well . Thank you thank you!!! Linda + Sandy.

After a long time looking at my ill fitting lampshades I started the arduous task of looking for…read morereplacement shades, online, in numerous stores to no avail... then I remembered The Lamp Shader... I went over and within 20mins I had two possible shades with suitable fittings and told to take home and try them. The friendliest customer service and a genuine "aim to please and help" attitude made the whole process so easy and pleasant. Got home and the shades couldn't be more perfect! I highly recommend The Lamp Shader! Thank you for such fab customer service, friendly smiles and the perfect shades!

Chris is hands down the best electrician in the Chicagoland area. Being relatively new homeowners,…read morewe've worked with a variety of technicians from multiple major companies and independent electricians, and we now only keep Chris's number saved for electrical issues. Chris has come out to our house multiple times for things as minor as replacing switches to more major troubleshooting issues with our panel. Chris is responsive over the phone. There's no call center to go through. While he's very busy, he has always been able to schedule us at times that are convenient for both of us. Most importantly, he's absolutely trustworthy as far as being able to complete any job we've had. We have an older house, so whenever something pops up that we're unsure of, whether it's a functional issue or safety concern, Chris is able to quickly diagnose the issue and solve it efficiently. He was thorough in inspecting our house and talking through what our electrical system looks like in our house and explaining in plain language why something is happening. I've learned a tremendous amount about our house and electricity in general from his work. The cherry on top is that he is competitively priced for the very high level of expertise that he brings to the table. He's never tried to upsell us and has even talked me out of some work that I've inquired about when it's unnecessary. We've even actually ended up calling him to check work that other electricians have completed when issues have arisen. I can't recommend Chris more at Quality Residential Electric for his knowledge, personability, and fair pricing.

I found Chris via Yelp when I had a wall that start buzzing when I turned on a light switch,…read morecoupled with a three way switch that wasn't behaving normally anymore. No one I knew had any recommendations, so I contacted a few electricians on Yelp because I didn't know where to start. He responded quickly and was EXTREMELY helpful, talking to me on several calls to give an estimate and initial troubleshooting ideas, including suggestions for what to tell my building's engineer in case I opted to have the engineer try to fix it first. He had me send photos of my electrical panel and he mentioned the brand of breakers I had (Challenger) are known to be problematic and hazardous, so he suggested that I have them swapped out when I have the lightswitch fixed. He said my building engineer could probably do it if I preferred that, which would be less expensive. Because my building just changed maintenance/engineering companies earlier this year and I don't really know or trust the new engineer yet, I wanted to have an electrician do this to make sure it was done correctly. I was impressed by his Yelp reviews, Angie's List reviews, and BBB rating, so I hired him. Chris was super easy to work with to schedule the appointment, and he gave me a 2 hour window for when he'd arrive (and as it approached, he called/texted to update me on a more exact ETA). I ended up having him replace all my breakers, and he also replaced the three light switches that were faulty. He also swapped out my hardwired smoke detector, since my old one was past its prime. I pre-purchased the breakers and detector since I had a few days' lead time, so he only charged me for the switches and his time (which was spot-on with the estimate he gave me over the phone). He also went up on my roof when he saw the breaker for my AC unit seemed to not make sense for the size of my apartment, and sure enough it was not what the AC unit sticker said it should be. So he replaced that one with the correct amperage, which reduces the strain on the AC Unit (so it doesn't get damaged) and reduces the risk of a fire. He also found some problems with my building's roof and some building wiring that was exposed up there, which he photographed and sent to me so I could pass it along to the board and management company for them to handle. Chris is a super nice guy, and he was great at explaining what was wrong and what needed to be fixed without upselling me. I'm someone who stresses out about anything home maintenance because I'm terrified of something going tragically wrong, so I appreciated the info he shared. I've already recommended him to my neighbors in our building's facebook group, and I will definitely hire him again for any other electrical work I may need. (I may eventually get my life together and replace some ceiling light fixtures and install a fan. While in theory I could do it myself, I'd rather not accidentally electrocute myself. Plumbing and electric are the two things I don't mess around with, even for simple fixes).