I'm gonna try to sum up the value of this place. I'm an early 80s kid who spent my youth at Roxy…read morewheels roller skating rink and the RC car hobby shop in the same plaza. Century Electronics was located in the same plaza. My friends and I would go in the store and look at all the hifi stereo equipment. This was probably nearing the end of the HIFI stereo era which produced the best iconic stereo equipment of all time. Needless to say we were tolerated even tho we couldn't afford anything in the store. Fast forward 30 years. My collection of stereo equipment was all manufactured before I was born by a good decade. It's the type of equipment that you get fixed and will never ever see the bottom up a dumpster. The number of individuals still alive with the skill to service these units and restore them to their glory is dwindling every year that goes by. Century Electronics has not 1, but 2 old school techs that can fix anything from Marantz receivers, McIntosh tube amplifiers to speakers all made before the Vietnam war. They take pride in their work and preserve quality by refusing to use cheap Chinese capacitors and other inferior parts. This is the only place I will take my equipment. Don't expect to walk in for the ABT style showroom with 100k of product. The back room repair shop is where it's at here.

I'm an audiophile with large speakers from the 1980s whose woofers were failing. They repaired the…read morespeakers at what I thought was a very reasonable price and were very prompt. I recommend Century Electronics in west Dundee.

Amazing service, they have SO much to offer, something for everyone. They had exactly the furniture…read morepiece I was looking for and at a great value. The employee that helped me was very kind and personable. Definitely recommend!!! Check them out

Prices are hit or miss here. Some things are bargains and some seem to be more expensive than your…read moreaverage retail store. It has an odd layout too. We really weren't too impressed and have no reason to return.

Shoutout to the employees - everyone was SO kind and truly went above and beyond to help me…read more Honestly, thank you

Absolutely horrible customer service. I purchased a Lenovo IdeaPad Slim from Best Buy less than a…read moreyear ago, and within months the screen started malfunctioning with white dots appearing across it. A laptop screen should not fail this quickly under normal use. When I brought it in, an employee initially checked the computer and told me it would be repaired under the warranty at no cost. Three days later, I was contacted and told they would not honor the warranty unless I paid for the repair because they claimed I had damaged the screen. It's frustrating that after first agreeing to fix it under warranty, they changed their decision and refused to repair it without additional payment. Very disappointing experience. Between the poor quality of the laptop and the lack of support, I expected much better from both Best Buy and Lenovo. Best Buy seems very greedy and will charge for anything. Fix your terrible computers or at least give a free warranty for everything. Should not break if it's such an expensive computer. 0 stars if I could. Greedy computer corporate executives and store management. Will do anything for more money and status.

I was truly impressed to learn this store location has a fairly good supply of office and gaming…read morechairs to try out and choose from. There are currently some good sales right now too. I am looking for a new home office desk chair and I enjoyed perusing the aisles and narrowing down my choice. I also appreciate the helpful employees here who won't just point you to an aisle but will actually walk you over to what you are looking for. Check out the sale items here too. This location typically has my favorite office items in stock and is an easy and fast shopping experience.

HP 952 Ink, NOT XL. Advertised on their website for $43.89. Walked in, picked one up, and walked…read moreto the checkout. $67.89! 54% MORE! I told the clerk that it was advertised for $43.89. He said fine, and sold it to me for $43.89. I asked why? "We have lots of prices, but if a customer says he saw it for a lower price, we are supposed to just give you that price". REALLY? So the advertised price only counts if you LOOK at the receipt, SEE that you got taken by over 50%, and TELL them it's the wrong price? NEVER. SHOPPING. OFFICE. DEPOT. AGAIN.

When ordering the washer, website stated delivery on 6/6 and that was accurate!…read more Delivery was confirmed via email for 11am-2pm. Driver arrived at 10:45 Delivery drivers were friendly, courteous, and careful. Not one ding or dent from front door to basement while removing old washer and installing new washer

Everything thing when perfect and they hook everything up. They made it look so easy.read more

You definitely won't a better person to trust with your expensive Kitchen Aid. Dan went over and…read morebeyond to help me (twice) with issues that I blame myself for. He is wonderful to work with and when I got back in my car after picking up, I thanked God for good people like Dan. Don't hesitate to trust him with your appliances.

Fast repair, reasonable price, mixer looks brand-new. And very courteous management. Highly…read morerecommend

I've been coming back to this shop multiple times with my Porsche, and every single visit has…read moreconfirmed that I made the right choice. From the very first experience, I was so happy with the service that I didn't hesitate to return, and they've been consistently excellent every time. Their customer service is outstanding: professional, attentive, and truly focused on the client. They take the time to explain everything clearly, are honest about what's needed, and make the entire process smooth and stress-free. It's rare to find a shop where you feel this level of trust and care. They've handled my car with great expertise and attention to detail, and it's clear they take pride in their work. If you're looking for a place you can rely on, especially for a high-end car, this shop is it. I highly recommend them and will continue to come back.

Had a backup camera and radio installed for an older car and they did a great job. Was priced a…read morelittle higher than other places but had no issues and they were able to complete the work on time. Give them a call!

I had a video output problem with my app box and Perry fixed it for me same day. Very reasonable…read moreservice charge. Highly recommended

I went to 2 places trying to find someone to fix my Fitbit. The plastic insert on the band cracked…read moreoff inside the face of my Fitbit watch and I tried everything to get it out. This was required for me to be able to put a new band on it or I would have needed to buy a new one. I figured someone with the right tools and experience with detail may be able to help, and that's when C&K electronics came to the rescue. Perry was so nice and had the piece out in under a minute, and insisted on putting the new band on for me. I will return here for any other needs he may be able to assist me with. Thank you so much, you're the best Perry!

Dropped off my laptop for a 48-hour diagnosis, but had to call multiple times just to get updates…read more First they said they couldn't access it due to a password issue--I immediately provided it. Then the next day, they still claimed they couldn't log in, after I asked if they had inspect it. The owner said no, but suddenly said it needed a motherboard replacement, which didn't make sense. Still got charged a diagnosis fee for an inconsistent evaluation. On top of that, the owners were arguing in front of customers, which was unprofessional. Would not recommend.

Wouldn't even trust them to repair a TV remote. The owner is extremely rude, and they have…read moreabsolutely no idea what they are doing. Took 2 weeks for them to figure out what I already told them was wrong with my computer and then they decided they can't fix it and charged me $30. Smells bad in there too.

After reading all the lousy reviews I was a bit hesitant to consult the Geek Squad in Arlington…read moreHeights, but I'm pleased to report that they did a great job with 2 separate (PC desktop and laptop) services, one of which was fairly challenging. They were courteous, patient, accommodating, efficient, and faster than I expected. Hopefully, anyone who reads this recommendation and goes there for service will have a similar experience.

What an experience…read more First off, I will be upfront and honest. We bought an open-box item from Best Buy. It was listed as Excellent Condition, and it was an 85-inch Roku TV, which is basically less of a television and more of a drive-in movie screen for your living room. When we got to the store, things started off beautifully chaotic. The sales associate scanned everything, checked us out, and then somehow gave us the wrong TV to load into our car. Thankfully, the mistake was noticed before we drove off with someone else's giant wall-sized entertainment portal. Another representative stepped in, helped bring the correct TV out, and even helped us load it into the vehicle, which I did appreciate. Now here is where the circus music starts playing. Because this was an open-box item, the entire TV was wrapped up in bubble wrap like it was being prepared for launch into outer space. The listing said all parts and accessories were included. The label on the TV said all parts and accessories were included. Let me say that again for the people in the back, all parts and accessories were included. So, naturally, we trusted that statement like fools in a Best Buy fairy tale. Since the TV was wrapped for protection and we still had to move it, we did not unwrap the entire 85-inch beast in the parking lot to conduct a full forensic investigation. We got it home, unwrapped it, admired the glorious size of it, and then realized something very important was missing. The Roku remote. Yes, the remote. The tiny little plastic magic wand required to operate the giant glowing rectangle we had just transported across state lines, emotionally speaking. Now, if this had been our local Best Buy, no big deal. We would have driven back, grabbed the remote, and moved on with our lives. But this was not our local Best Buy. We drove an hour and 45 minutes to pick this TV up. There is absolutely no universe where it makes sense to spend $25 in gas, lose half a day, and possibly need emotional counseling just to retrieve a remote that costs about $7. You can literally get two of them on Amazon for under ten bucks. So we called Best Buy immediately after realizing the remote was missing. The customer service representative told us we could go to any Best Buy location, pick up the Roku remote, and they would give it to us for free. Great. Problem solved, right? Wrong. The next morning, we went to our local Best Buy, which is about a mile away. They refused to give us the inexpensive Roku remote. Apparently, the $7 remote was being guarded like the Declaration of Independence. So we did the next logical thing and called the store where we bought the TV. That is when we discovered another fun Best Buy feature, you cannot actually call the store. You call what feels like a customer service maze designed by someone who hates both customers and service. We spent about 45 minutes on the phone. We asked for a supervisor. We were refused. Then we finally got a supervisor. Every single person said the same thing: there was nothing they could do because it was an open-box item. That would make sense if the item had been listed as "open box, maybe includes parts, maybe does not, good luck, bring your own remote and a priest." But that is not what it said. It said all parts and accessories were included. It said it online. It said it on the label. It said it clearly on the bubble-wrapped TV. Yet somehow, the responsibility for the missing remote became ours, because apparently "included" now means "included in spirit." So now we have an 85-inch Roku TV with no Roku remote, and Best Buy's solution is for us to drive an hour and 45 minutes back to the original store to retrieve a $7 remote. Needless to say, that is not happening. I ordered the remote on Amazon for $9.74, and it is being delivered the same day, because apparently Amazon understands the complicated business model of "customer needs thing, send thing." Today, Amazon wins customer service. Best Buy loses on every account. That is sad, because I have shopped at Best Buy many times. I have a Best Buy credit card. I actually like some of the perks. But perks do not matter much when customer service turns into a scavenger hunt for a remote control. So here is my advice: when Best Buy says an open-box item includes all parts and accessories, bring a magnifying glass, a checklist, a legal team, and maybe your own remote just in case. Because apparently "all accessories included" does not always mean all accessories are included. Have yourselves a fine and beautiful day, and I hope this review helps you decide whether you want to support Best Buy or let Amazon deliver the remote before Best Buy finishes transferring your call.