The Element 79 is a beautiful apartment complex and I am proud to call home. However, it seems to…read morebe getting more restrictive. I am sure you have reasons, but I cannot even enjoy having three of my grandchildren over at the same time to go swimming, or to be able to invite my family for a day of BBQ'ing and swimming, which is disappointing. I understand the amenities are in fact for the people that live here, but I would like to be able to entertain family and friends as well. The staff has been wonderful to work with. The neighbor is absolutely beautiful and you can feel the energy.

BEWARE! Where do I start? While I enjoyed the layout of the apartment that I leased, there is so…read moremuch that is disappointing. I lived on the Main Street and on the fourth floor across from the what is now OBO. The business hour noise is to be expected. It's the Power washing trucks, pest control trucks, watering trucks, and blowers, which can start anywhere from 11 PM until 2 to 3 in the morning or even later. It's infuriating. The trucks are sooo loud and some sound like machine guns going off. I have video upon video verifying this. Why they do not disclose this to prospective tenants is unfathomable. They do themselves and their prospective tenants, a great disservice by not letting them know what it will be like. Parvaneh has been such a disappointment from my experience. She does not appear to care about what I have been through with them. There is so much to talk about here. I will have to return later to finish.

After living here for a couple of months: NIGHTMARE. That's how I would describe living here, we…read morehad a fire (not our fault, an electrical fire) and getting the repairs done has been nothing short of hell. Dealing with the leasing office has been maddening. There's zero communication from them with us and very obviously zero communication amongst themselves in that office. Micheal has been awful to do deal with. No one call us back, they say they're coming to fix the issue and then no one shows up. No one communicates with us as to why. Instead they say, we never set up the appointment. They blame the flooring company. Excuses after excuses. At this point I'd rather live in a fire damaged unit then deal with this leasing office. It's been so disappointing and frustrating.

I lived at Vineyards at Valley View for a year and the experience was okay. The neighborhood is in…read morea beautiful area, conveniently located near highway 50 with a cute shopping center nearby. I have a lot of negative things to say but that's just because I want people to know what they're getting into. The management is amazing here. All the employees are very knowledgeable and willing to help. My only issue is they have a tendency to not respond to emails. I've only tried to email a couple times and only got a response when it regarded rent. Usually we'd just go in person. The one and only time we had to request maintenance, they fixed it the next day without issue. All of our neighbors are quite friendly and the people who live in these apartments are generally great. We've never had any issues. Now, the apartment itself. There were several issues upon move in that we documented. Broken closet railings, broken bathroom railings, the bathtub cover is peeling up and extremely rusty underneath, one of our bathrooms has a shower head that shoots water into the paint in the wall (creating a water bubble in the paint), the balcony door was installed crooked which allowed air to come in, several window screens were bent or falling off, you definitely get the renters special with some of the paint work done in the unit ranging from paint splatter on some of the mirrors, door handles and counter tops. Our fireplace doesn't work, it's a good thing we never really wanted to use it. The appliances in our unit are fairly outdated and some extremely dysfunctional. The dishwasher is pretty awful, the dishes ALWAYS come out stinking no matter how much we've tried to deep clean it or try different soaps. The oven door won't completely shut so it shoots A LOT of hot air into the kitchen when you use it. The microwave, stove, washer and dryer were all fine. They're outdated but functional. The sink is extremely shallow so it's frustrating trying to fill up tall objects with the faucet. I know that sounds nit-picky but it was a genuine issue we had constantly lol. The floors and walls are thin. We could hear our neighbors alarm going off in the morning through the wall, the downstairs neighbors baby crying through the floor and we can hear our upstairs neighbors walking constantly throughout the day. The quality of everything is pretty low. The paint on the walls and doors chip easily and you'll be billed for it. The blinds bend and break at the slightest touch. The lock for the window broke off and we had to wedge something into the crack to prevent anyone from opening it on the outside. Something they don't tell you is the apartments behind Vineyards at Valley View (White Rock Village) is low-income housing. We've seen people screaming and shouting as late as 3AM, loud arguments in the middle of the street that you can hear all the way from the complex over here, car alarms going off at all hours and constant dog fights. White Rock Village is home to several, extremely loud, modded cars that speed through early in the morning and late at night that blast music as loud as you can imagine. If you live in any of the buildings facing White Rock Village, you will hear the cars and screaming CONSTANTLY. Sometimes residents will sit in their cars and blast music late into the night for over an hour. The residents from White Rock Village speed constantly, we've almost gotten hit. I've seen some people say parking is bad, we've never had an issue. There's always been parking available for us. One issue I did have is in the more hilly areas of the complex, when it rains heavily, the mud will runoff onto the asphalt and grow extremely slippery moss. I've almost slipped on it several times and no one does anything to wash it away so it sits there for a long time creating a slip hazard. Happens every time it rains. The amenities are nice. We've used the gym frequently and the pool is always maintained. I like the concierge service and we've never had issues with stolen packages here. They also don't charge you unnecessary fees, such as a garbage valet. Overall I don't think it's a bad place to live. These apartments are overpriced but it's a good location.

Great place to live! Safe Neighbourhood, beautiful buildings affordable prices, great amenities,…read moregood parking, and maintenance request were handled quickly. The only thing I have to say is don't even bother cleaning your apartment when you move out and just let them take it out of the security deposit. My wife and I worked hard to clean our apartment and followed everything they said during the pre-move out inspection and they only returned $50 out of our entire $500 deposit due to "$250 carpet cleaning" and a $200 sewage bill that was way higher than any we received while there. Just let them clean it for you and don't go through all that work, you won't get your money back anyway.

A Luxurious Living Experience at Fairmont at Willow Creek…read more Living at the Fairmont at Willow Creek Apartments has been a truly magnificent experience. From the moment I moved in, I have felt like I entered a space of pure luxury. The entire community is beautifully designed and perfectly maintained. The pool area is stunning and includes a barbecue setup that is perfect for relaxing or spending time with friends and neighbors. The property is always clean, well-kept, and visually appealing. The staff, especially Manager Carrie and her team, have been nothing but kind, professional, and easy to approach. They genuinely care about the residents and ensure that everything runs smoothly. Their attention to detail and dedication are exceptional. The location is also ideal. Fairmont at Willow Creek is close to shopping centers, fine dining, fast food restaurants, and two major malls. Whether you are on a tight budget or looking for upscale options, Folsom, California, offers every kind of shopping and dining experience. If you are considering a new place to call home, I highly recommend Fairmont at Willow Creek. Please feel free to mention that Faith Moore referred you--I would love to help welcome more great neighbors to the community.

Seamless experience, beautiful homes plus helpful and kind office staff! I'm so happy to live hereread more

DO NOT LIVE HERE I'm…read morestill woken up during quiet hours by the same red truck, complained multiple times. A bunch of uneducated High schoolers painted the exteriors last year, looks much worse than before I moved in. Not only did they not fix it but they still use highway 37 company for their other projects! My balcony still has tape on it. Dog poop everywhere. Non smoking technically but I could point out all the people that are smoking, including the same people that are turning over units here for new leasing. I've seen them smoking cigs while they roll carpet out! You can hear your neighbors talking through the walls, there is no insulation. There is no signage that help people park, constantly have our garages blocked by random people. The gym was clearly made for an old person. missing a lot of items yet they just paid for a new punching bag? that is never used clearly. whoever Is in charge of the gym is an idiot. Front Desk people are worthless. Ever seen them walk around the place outside of unit tours? Nope. Not sure why we even have them then.

such a great move in experience, property management is so helpful Kaiya is always ready to answer…read moreall my questions and help anyway she can I would rate 10 stars if i could !

Great place. Offer lots of fun things for the community like bbq's, holiday events and more!…read more Tomas, the maintenance guy is awesome! Friendly and professional. He gets the job done! Great place for families as there is a school and daycare with a 5 minute walk. Daycare is directly across the street! Ntm, the shopping center across the street. Such a lovely area and apartments that are quiet, relaxing and friendly! Love all my neighbors!

My family has been working with Jennifer for our stay in Corporate Housing in Cupertino and it has…read morebeen worse than abysmal. He's just the "quick" outline of our experience: Safety - Latch unit (keyless entry) was never programmed and left us without keys and unable to lock the door whenever we leave - Most large furniture is extremely wobbly, barely held together, and none of it is bolted to walls for safety Cleanliness - Floors were extremely dirty; so drastically so that only minutes of walking barefoot indoors resulted in pitch-black feet - Old, used contact stuck to the primary bathroom wall upon move-in - Pube on kitchen counter upon move-in - Multiple squished insects/spider onto the wall upon move-in - The sofa and armchair have an odor [that leaves me to believe they've never been steamed or cleaned at all] General Function/Comfort (by room) - Foyer - - - No indoor or outdoor mats for wiping shoes - - - No coat hooks - - - No surface to drop keys/bags/etc - - - No mirror (although this is a nice-to-have) - Kitchen - - - No standard chef's knife (they did drop off a knife block after I asked for one, but the knives are dangerously dull) - - - Organization is entirely nonsensical - Living Room - - - One single lamp? ...why - Workstation - - - The desk is paired with a dining chair, creating too much space between the seat height and the desk surface, thus creating joint pain when working for more than an hour or so - Bathroom - - - Bathtub drain was installed incorrectly - we had to reinstall it ourselves - Laundry - - - Only 2 laundry baskets provided for an entire family Primary - Bedroom - - - No dresser provided - there's only media center (???), leaving insufficient drawer space - Bathroom - - - No caddy in walk-in shower (thus no ledge, either); items are expected to be left on the floor? - Kids' Room - - - Dresser is vertical and thus cannot be used as a changing table for families with small children - - - Sleeping arrangement not safe for toddlers [who are too big for a crib but not big enough for a real bed] - We removed the bed frames ourselves and asked SuiteAmerica to pick them up, to which they agreed without issue, but no one ever came to do so - Outdoors - - - Zero furniture provided whatsoever Other/Misc - We were given 2 mail keys and had two different mail box numbers in our information packet; neither of which pairs with either of the provided mail keys - Refusal to ensure time blocks for housecleaning so that I may plan accordingly

Was informed by Suite America that we can only have one AC unit running at a time in a two bedroom…read moresuite, so either me or my roommate had to go without AC during the summer. This is so unacceptable, and this is at Kings Court in Beaverton Oregon. In addition, they switched my apartments to Kings Court from an apartment i had picked after I signed the contract to Kings Court without informing me. If you do choose to go with Suite America, make sure you get everything in writing cause after you sign the contract, they will slap you in the face with it; their incentive after all is just to attract you to sign up and what hapoens after is not their problem . I would not reccomend for anyone doing a internship to go with this provider

Brandi and Raina in the leasing office are wonderful and helpful. They are both so very…read moreaccommodating with any assistance for their tenants and any and all visitors who come to the property. I have been a resident for more than 5 years and will continue to do so. The amenities of the property have always been wonderful but I have noticed the improvements with the addition Brandi in the leasing office the entire community has had noticeably significant improvements to the overall community.

I am writing to formally express my deep concern and disappointment regarding the handling of my…read morerent payment, which was placed in the community drop box and has since gone missing. This situation is completely unacceptable and has caused me significant financial hardship and emotional distress. As a resident, I should be able to trust that the rent drop box provided by Sterling Ranch is a secure and reliable method for submitting payments. A drop box exists for the convenience and protection of residents, and no tenant should have to worry about whether their payment will be safely received after it has been deposited. Because my payment has apparently been lost, I am now facing a financial loss of approximately $2,000. This is not a minor inconvenience--it is a serious matter that has placed an unfair burden on me. I fulfilled my responsibility by submitting my rent payment as instructed, and it is extremely concerning that a payment can disappear after being placed into a designated rent drop box. The lack of security and accountability surrounding this incident reflects poorly on Brandi the management of the property. Situations like this undermine residents' confidence and create unnecessary stress. I believe every resident deserves the assurance that their payments will be handled securely and professionally. Unfortunately, this experience has significantly damaged my trust in Sterling Ranch. As a result, I have made the decision that I will not be renewing my lease when my current lease term expires. I cannot continue living in a community where something as important as a rent payment cannot be safeguarded. I respectfully request that management thoroughly investigate this incident, review the security measures surrounding the rent drop box, and take immediate steps to ensure that no other resident experiences a similar situation. Brandi and Hope need to do better!!

we lived in the Sherwood apartments 3 different times in 3 different sizes. The 2 story 3 bedroom…read morewas our favorite. We liked how the patio had a door from the bedroom and from the kitchen to the outside. Upstairs was nice with 2 bedrooms. The master bedroom was downstairs. The living room was pretty small for it being a 3 bedroom apartment. If I had to live in any apartments in Folsom again this is where I would live. The location is one of the best. You can walk right to the Palladio. Walk to the movies, shopping, 2 grocery stores, many fast food locations, restaurants and even Sam's club. for having kids this is a great location. Lots of families live here and go to Gold Ridge Elementary School which is only about a 12 min walk though the neighborhood. You will find lots of families walking their kids too and from school daily. This complex is also gated. Even though it is gated, we did have our car stolen and the Sheriff found it 12 hours later in a ditch by Loomis..... car theft is pretty common amongst the apartment complexes in Folsom no matter if they are gated or not (it really does not matter)

I moved in 7 months ago. Where do I start with my…read moreconcerns.... management is RUDE - ... when you walk into the front office they have a demeanor of "why are you in here", or "what concern do you have that I can tell management about, and have them do nothing about it." First Issue - I was in the front office to use the public access iPad and printer that they have out to print out (5) papers - One of the managers came over as I was grabbing my papers from the printer, she told me that I'm not supposed to be doing this....? A week later, I needed a single page printed - the public iPad had been reconfigured with an access lock on it and the ladies told me that no-one can use that, or the printer. Awesome help, for the 2K a month I spend to live here. Second major concern - I was told the second community center would be open a few months after I had moved in - it's been 7 months. I asked again recently and "they're not looking at opening it anytime soon." This is ridiculous.... Third major concern - the main gym. A month into living here, the 55, 60, & 65lb dumbbells were removed or stolen. I am an active body builder and need these. I was informed by management that they would be replacing them in just a few weeks - that was 6 months ago and they HAVEN'T been replaced. Fourth major Concern, I live on the second floor and I have algae and dirt scum on my steps leading up to my apartment. It is a hazard for how bad it is. Management and Maintenance both said that they would take care of it and pressure wash it for me. After having to ask three times, when I was already affirmed that they would handle it, their response now is "We don't have a pressure washer." Seriously absurd. Fifth and last concern, The hot-tubs are warm at best, they're not hot. Disappointing, because I love a nice hot hot-tub, warm ones are bleh. I love this location and where I live but management, timeliness, and false accusations are not okay from a public service community team. They should spend a little money, and act on what they say they are going to do or be fixed to make the tenants happy. I pay a ton to live here at Sherwood, Folsom, CA.

It takes a caring, committed and cohesive team to ensure our community at the Pique is safe, clean…read moreand orderly. The staff understand the importance and strength of building a healthy respectful community environment. They are responsive and reliable in completing maintenance requests, their communication reminders are respectful and clear, and they host fun activities at the club house. The team at the Pique work together to inspire a peaceful and kind community environment. It's a great place to live and the views of the valley are breathtaking. Thank you!

The Pique's Maintenance Crew always comes through. Bill, Josh, Hudson and everyone on Megan's team…read morehas gone out of their way to help me and take care of my needs.

We've really enjoyed our time at Lake Forest Apartments and are sad to have moved out at the end of…read moreJuly. The neighborhood is welcoming and conveniently close to grocery stores, restaurants, and everyday essentials. Alex and Delilah were always friendly, responsive, and professional, and maintenance addressed issues quickly. It was a great place to call home for the past year and a half--we'll definitely miss it. Thank you to the whole team for making our experience so positive!

I lived here for almost 3 years (just moved out) and I loved my time here! Alexandra at the front…read moreoffice was always helpful and responsive to emails (&calls) and maintenance always fixed anything in a timely manner (Shout out to Steve). My small family and I are now in a house but this was the best apartment we have lived in. Safe quiet neighborhood and very nicely maintained landscaping that made walking around with my child very easy to get his energy out:) Move out process also was very smooth and easy. Thank you Alex and Lake forest team!