my mother came in for a routine filling and crown over her tooth. There was a care plan because she…read morehas many teeth that need care. There was no communication between front desk staff and dentists because they filled and crowned the wrong tooth!!!! now we're paying for something that was not in the care plan. Came to complain because how do you fill and crown a tooth not even in the care plan and blame it on the patient for not knowing what tooth needs what??? the dental hygienist MIRANDA got very defensive and rude even though they are wrong, no refund or apologies issued from any member of staff. My mom comes back in later for the right filling and crowning (bless her soul) and while she is in the chair with no knowledge of what is going on in her mouth, the dentist has stabbed the underside of her tongue on the right side and around the inside of her cheek (nowhere near the filling and crowning tooth) as retaliation for complaining for a procedure THEY MESSED UP ON. DO NOT GO HERE THEY ARE PROPONENTS OF MEDICAL MALPRACTICE AND WILL BE REPORTED TO THE AMA.

My mother went in to get a new night guard retainer, instead she almost lost her teeth due to…read moreimproper fit of the retainer when the doctor was trying it on. It was so tight and uncomfortable (not a normal retainer feel) she has never experienced something like that before. She was unhappy and ask to redo it, the office staff said that is it! When she requested refund they refused it! I don't recommend this place, my mother was not treated with respect there!

I have an upcoming appointment and was called about it. I could not understand the message due to…read morethe speed of the speech. They call and talk so fast that it can't be understood. I honestly have no idea what time the appointment is. If only they had made a calm relaxed message I would not be here now writing this. No text message. No e-mail. Just a rushed voicemail that cannot be understood. Anyone else have this issue. So frustrating.

Worst billing I have ever seen in my life. I have called on multiple occasions and emailed to no…read moreavail to communicate they have not properly billed both instances. Every time I'm told they will follow up and they don't. If they handle business like this, we won't be able to use them. I can't believe it's going on this long.

I have been coming here for the last year and I'm impressed with their professionalism,…read morecommunication, and care of patients. I see Dr. Yu and she is kind and witty. All staff are friendly and knowledgeable. I love the hygienists Melissa and Robin. They are very kind, patient, and thorough in their care when getting my teeth cleaned. I would definitely recommend this dental office for all dental care. They are also located in a shopping center which is perfect for running errands or shopping.

I would stay away from this place unless you like throwing money down the drain. Poor customer…read moreservice and outrageous prices conoaredto other higher rates dentist in the area.

I really like this place! I left and went to a different dentist (closer to home) and they told me…read moreI needed lots of dental work, including a crown, and almost had that specific tooth pulled. I returned to North Forest and the dentist said I only need a simple filling, and the tooth was saved. I've been a patient at North Forest and my experience has always been good. The dentist does not tell you there is LOTS of unnecessary dental work that needs to be done, and I feel they can be trusted. Never going anywhere else!

Dr. Lara-Perdue is so amazing! I brought my son here because he aged out of his pediatric dentist…read moreand she made his experience so relaxing. She took amazing care cleaning his teeth and speaking to him about dental care with so much love and patience. 10 out of 10 experience!!!

Bu kliniğe gitmeyin! - Çok pişman olduğum büyük bir hata…read more Sedasyon altında 4 dişin çekimini gerçekleştirmek, implantlara hazırlanmak ve düşen ön diş tacımı değiştirmek için bu kliniğe güvendim. Ancak süreç tam bir kabusa dönüştü ve onlara güvenmek yaptığım en büyük hata oldu. İşte yaşananlar: 1. Sedasyon Sırasında İhmal: * Sedasyon için odaya alındığımda hemşire beni yalnız bıraktı. Doktor kan almak için geldi ama beceriksizce idare etti, beni defalarca iğnelerle dürttü ve kollarımda morluklar bıraktı. Uyarıma rağmen, hiçbir açıklama yapmadan bilinmeyen bir ilaç verdiler ve tamamen bilincimi kaybettim. * Sakinleştirilmeden önce onlara açıkça "Bana ne veriyorsun? Emziriyorum ve uzun süreli sedasyon istemiyorum" dediler ama uyarımı tamamen görmezden geldiler. * Basit bir 4 diş çekimi ve temizliği için 4,5 saat sedasyon altında tutuldum ve eve döndükten sonra bile saatlerce tam bilincimi kendime getiremedim. 2. Beceriksiz Tedavi ve Örtbas: * Çekim sırasında bana haber vermeden sağlıklı bir komşu dişi kökünden kırdılar ve üzerini bir dolgu ile kapattılar. * Daha da kötüsü, kırılmanın kazara olduğunu iddia ettiler ve hatta dişin zaten kırıldığını iddia ettiler ki bu tamamen doğru değildi. * Kırık diş, kanal tedavisi planlayan başka bir doktor tarafından değerlendirildi, ancak kurona ihtiyaç duymadığını doğruladı. Kırılmadan sonra doktorum dişin o kadar ciddi şekilde hasar gördüğünü ve boyutunun küçüldüğünü ve kuronun tutmayabileceğini ve başarısız olursa dişin çekilmesi ve bir implant ile değiştirilmesi gerektiğini söyledi. Bu tamamen onların hatasıydı. * Daha da kötüsü, kırdıkları dişe yaptıkları dolgu için sigortamdan bile ücret aldılar. 3. Para Odaklı ve Sorumluluktan Kaçınma: * Kırık dişin sorumluluğunu almayı reddettiler ama yine de prosedür için sigortamı faturalandırdılar. * Tedaviyi tamamlamamama rağmen 4 aylık periodontal temizlik için sigortamı da faturalandırdılar. Para iadesi istediğimde hiç endişe göstermediler. 4. Çekilen dişlerle ilgili tutarsız ve yanıltıcı bilgiler: * İşlemden önce çekilen dişlerin kalmasını talep ettim ve kabul ettiler. Ancak ameliyattan sonra bunları bana vermediler. * Önce "Dişler çok kırılmıştı, biz de attık" dediler. Sonra, "Enfeksiyon riski var ve onları hemen imha etmek zorunda kaldık" dediler. Bu bahaneler çok saçmaydı. Dişler benim mülkiyetimdir ve onları özel olarak test etme hakkım vardır. * Diş çekimindeki beceriksizlikleri o kadar kötüydü ki, sağlıklı bir komşu dişi kırmayı başardılar. 5. Kaba ve Profesyonel Olmayan Davranış: * Ön dişimin tacını yerleştirdiklerinde, taç için herhangi bir garanti vermeyeceklerini veya sorumluluk almayacaklarını belirten bir feragatname imzalamam için beni zorladılar. İmzalamakta tereddüt ettiğimde, devam etmeyi reddettiler, bu yüzden baskı altında imzalamaktan başka seçeneğim yoktu. * Son derece kaba, kibirli ve küçümseyiciydiler, tek endişelerinin para olduğunu açıkça belirttiler. 6. Hastaları riske atan pervasız uygulamalar: * Sedasyon sırasında uzun süre odada yalnız kaldım ve endişelerimi dile getirdiğimde, rızam olmadan beni tamamen bayıltan ilaçlar verdiler. Bu inanılmaz derecede tehlikeli ve sorumsuzca. Özetle: Tüm süreç boyunca profesyonellikten uzaklık, açgözlülük ve sorumluluk almayı reddetme ile karşılaştım. Sağlıklı bir dişi kırmak, hatalarını inkar etmek ve sigortamı kötüye kullanmak kabul edilemez. Tavsiyem: Kendinizi ve sağlığınızı koruyun - asla bu kliniğe gitmeyin. Haklarımı yasal olarak takip edeceğim ve bu tür davranışların başkalarına zarar vermemesini sağlayacağım. Elimde görsel kanıtlar var ve bunu görmek isteyen herkese kanıt sağlayabilirim.

New to the area, My daughter age 30 and pregnant went in for a teeth cleaning and new patient check…read moreup. She said the teeth cleaning was not thorough and very quickly done. I guess they wanted to get to the expensive items! She was given a $300 3D scan of her mouth that she did not ask for but they have everyone do, so that they can pay for their expensive machine. She was told by Dr. Asha that she had "bacteria in her mouth above her implants" which had been done several years prior by a different dentist. She was told that her 2 baby teeth (which have perfect roots and no adult teeth behind them) needed to be removed and implants done. Dr. Asha also said she needed several fillings done. Unbeknowst to me, my daughter left the office in tears, thinking of the enormous expense. After relaying the message to me a few days later, I told my daughter I would make her an appointment with our very trusted and wise dentist of over 20 years in our city and state when she visited in a couple of weeks. Now for the good part: My daughter and I saw our trusted dentist a few days ago and had the report from Dr. Asha along with a copy of an xray for her to see. Our trusted dentist said that there was no reason whatsoever to remove the baby teeth until they would get loose or give her problems. Our dentist said that she had a patient have a baby tooth until she was 70. The surgical procedure for implants and implants themselves would easily be $15,000-$20, 000!!! No thank you! Bacteria?! Our trusted dentist just laughed and said we ALL have bacteria in our mouth. Our trusted dentist found no cavities and said my daughter needed no large fillings. She said that my daughter had 1, possibly 2 teeth that have a small amount of erosion where she would fill in with a small amount of resin. Run from this office!! JUST RUN!!!!!!! It makes me so angry that they would do this to a young pregnant woman knowing how expensive all this would be. She left this office in tears!!!! Complete scammers. Run from this office!!!! Our trusted dentist said that she is seeing this more and more and gave us other examples of other dentists doing the same in trying to rip people off with unnecessary procedures. It is really disgusting in how greedy and dishonest people are. God sees it and He protected us from this office.

I recently moved to the Woodlands. I was looking for a new dentist. Browsing found several. So I…read morestarted to call. For excellent customer service, Carrie Muzny's Office won. No contest. It was on my Dental Insurance...yea! Unfortunately, I'd just had a cleaning at my former dentist. So it would be awhile before I saw them. But stuff happens. A new implant's plug that covers the screw fell out. Argh! So, I called Muzny & they were very nice. Got me in quickly. The office is very nice. The people are personable & open. I was seen quickly. I like that a lot. My issue was checked & the solution shown to me. I was happy with it. Just a note: you pay for what you get. I was in & out in 30 min! I'm looking forward to my first real appointment. I'm expecting great results based on the superb handling of this emergency. I definitely picked the right dentist!! *********** Update: I had recommended Muzny's practice to a close friend. However, in spite of them checking her insurance, they set an appointment before she was due. My friends first clue was a bill from the practice. Even though Muzny made the mistake, its my friend who has to pay. This does not define a professional practice to me. So, while I had no issues on my visit; I've lost confidence on allowing them to deal with my insurance & appointments. So, I'm looking for a new dentist practice. I might have picked the right dentist. I just didn't pick the right practice.

I know some people only look at yelp reviews, so wanted to share my google review here, too. I was…read moreat first appalled by the $900 JUST cleaning, followed by hundreds of more dollars for other treatments. Then to have the check out chick make some snarky comment about my exam results and treatments needed was BEYOND. Are you even supposed to know all that???? Lmfao absolutely pathetic display, it's been a while since I've been to the dentist, but I'll just go back to my previous office. They didn't overcharge me or have poor service people that make unnecessary, ugly comments.

I get very nervous. Just think of going to the dentist, hearing the equipment theuly use. But my…read moreexperience at Spring Dentist was amazing! When you walk in the door, you are greeted with a smile and very courteously. The dental hygienist was gentle and priovide headphones that helped me relax. Loved it will be back for my 6 months cleaning.

I scheduled an emergency dental appointment for Saturday at 2:30 PM because I was suddenly in…read moresevere, unbearable pain. On my way there, a major accident caused heavy traffic, and I immediately called the office to notify them that I would be about 15 minutes late. I marked the voicemail as urgent and also sent a text through their system so they knew I was coming. When I arrived, I was told the dentist (Dr. Jessica Ransom) had already left. My urgent voicemail was not checked, my message was ignored, and no one made any attempt to reach out to me. For an emergency appointment, this is unacceptable. More importantly, I felt extremely uncared for and completely dismissed. I was in severe pain -- the kind of pain that came on suddenly and required immediate help -- and yet I was not considered important enough for the dentist to stay an extra 15 minutes. The entire purpose of emergency dental care is to help patients who are suffering. Instead, I was left without an exam, without support, and without any consideration for my situation. Being referred out for a possible failed root canal during this kind of crisis only adds to the stress. A patient in pain should never be abandoned after communicating clearly that they are on the way. This was unprofessional, irresponsible, and showed a lack of basic compassion. As a former patient, I can no longer recommend this practice. The only positive part of the visit was the assistant who stayed and tried to help, but the dentist's actions overshadowed everything else.

I got in fast, they took care of my tooth ache, pulled the tooth- had to be done- and then checked…read moreup on me afterwards. Everyone was so nice and made what could have been a horrible nightmare into an experience without pain or anxiety.

Im sorry but I do not owe you anything. Trying to charge me $500 for your employees not doing there…read morejob and making me aware that you TRIPLED the price?Your personal owes me a apology instead. I have been coming there 7 years and it's always been $95 for a check up and cleaning. I made a appointment because they texted me and said I haven't been in in a year. Which isn't true as you did a $1500 silver cap just 10 months ago. I was not told that you tripled the price from $95 to $300 to do a basic teeth cleaning and check up after driving a hour and a half from Coldspring to your office. The lady at the front desk told me it was now $300. I said why wasn't i made aware of this before driving hour and a half a week earlier. She said we have a insurance plan that is only $100 + the $80 for the same treatment I got for half the price for years. Make your clients aware that you more than doubled and tripled the price. You can tell Mr Chang I have recommended a dozen client including Dr. MR WILSON to him over the years. They will all being made aware of the way you do business now. So there will only be a apology from your office for your personal not doing there job and zero payment or future business from me and others. Thanks for your attention to this matter.