I had a great experience with HVAC Buddies replacing my water heater. They responded quickly to my…read morequote request on Yelp, provided a detailed estimate, and their pricing was very competitive. Communication was excellent throughout the entire process. Eric kept me informed, showed up on time, and he and his team did a great job with the installation. Everything was straightforward, from the initial response and estimate to scheduling and payment. Overall, the entire process was smooth, professional, and hassle-free. I would definitely recommend HVAC Buddies and would use them again.

We've used this company a couple of times in the past without any issues, but our experience this…read moreweekend was incredibly disappointing. We scheduled emergency AC repairs for 8 a.m., and they completely dropped the ball. We called multiple times after they didn't show up, but our calls went straight to voicemail, and our emails also went unanswered. The whole experience was completely unprofessional.

If I could give a hundred stars I would. This team is everything you'd want or need in a company…read moreyou hire. Top tier professionalism, incredibly knowledgeable, solution oriented, efficient, communicative and kind. After struggling to get a response with another company we tried to work with, SRG came in and saved the day. They showed up the day we called, came back the next day and had everything completed within the time frame they promised. They worked long hours in 90 degree heat and have done check ups on the unit and phone calls afterwards as well. We plan to use them for all of our HVAC needs. On top of all this they were fairly priced and had great options. I couldn't recommend this company more. Thank you all- Sal, Hector, Jesus, Brian, Isabelle and everyone else who came through to get the project done on time.

Brian came same day, a bit later than I was originally told but that's because he was working on…read morethe hottest day of the recent heatwave. So the fact that he came so late in the day after an already busy day was much appreciated. He was super knowledgeable, took his time to look at the situation, made what felt to be an honest diagnostic of the problem and had the part available and stayed to replace - it was the capacitor that was running rather low output. He fixed it in five minutes and cleaned up our ac unit. We will definitely use them again.

When the heat went up I tried to fire on my Window unit AC to find out it was blowing out hot air!…read more I called around to a few different HVAC businesses and ended up talking to John at Ajax. Based on his straightforward and honest demeanor I decided to make the trip from the city to bring my AC unit to Justice. John was very good with communicating and completed the work ahead of schedule, luckily providing me with a working unit for the holiday weekend. I started using my AC again this evening and it's blowing out freezing cold air. I would highly recommend this business. Thanks John!

Highly recommended to me. I had furnace and air conditioning installed. JC and Tom are amazing and…read morevery reliable.

Dominic and Muhammad were amazing. They were concise. They were clean. They were informative. I…read moreguess it was amazing. Muhammad was really honest with us about some of the things we did. I like the way they handle themselves. They didn't mind that I was making oxtail while talking to them about this stuff. And nobody interrupts me while I'm making oxtail!!! Jk. You guys so much!

I want to thank Todd Chasse for excellent service. He did our a/c clean & check. Very thorough &…read morehonest. Explained everything clearly.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

Great service! Came out and serviced unit perfectly. Hopefully, I won't need them again but if I do…read morethey are the go to people.

Bill was awesome. Timely on his response to my Yelp request. Accurate in his cost assessment and…read moresuper friendly. I really appreciate him educating me on my boiler and how to do simple maintenance. I usually use a different company but Bill's response and price point were too good to pass up. I'll be calling him from now on.

Super nice and helpful. Came last minute the morning after my AC turned off in the middle of summer.read more

Just had a service call with Service Pro Titans and tech Robert discovered an issue and fixed it…read moreright away. He was professional, thorough and checked all options before recommending to replace a part. Explained everything to us. I will definitely call them again for service.