I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

It was refreshing to discover an HVAC technivian who was both knowledgeable AND considerate of my…read morepocketbook. Where as earlier HVAC service people had given me estimates that were both astronomical and based on presumptive worse case scenarios, and quoted costs for blatantly overpriced services and parts. I would highly recommend him for your HVAC needs

From the owner: top rated HVAC contractor in town call now for free estimate…read more We speak Spanish Se abla español

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Great service! Came out and serviced unit perfectly. Hopefully, I won't need them again but if I do…read morethey are the go to people.

Bill was awesome. Timely on his response to my Yelp request. Accurate in his cost assessment and…read moresuper friendly. I really appreciate him educating me on my boiler and how to do simple maintenance. I usually use a different company but Bill's response and price point were too good to pass up. I'll be calling him from now on.

Fast service & quality work. John was great. I fully recommend and would absolutely use again.read more

John was incredible & fixed our problem pipe super fast. He went above & beyond to help us with…read moreour pipe problem.

Antonio and Luis were the two techs who came out to give my AC system a "once over". Boy did they!…read moreLuis was very meticulous in his disassembly, cleaning, inspecting and re-assembling the condenser. Both gentlemen were professional and knew their craft. Luis took a great deal of time to explain their processes. Great value as well. Highly recommend....family business too!

After getting a referral from my friend Wes I contacted and set up a quote with Kats. Giovanni came…read moreright out and was the only one out of the 3 companies that listened to our needs and gave me a quote on what I wanted but also a couple of other options in our price range, the service tech Isai did the installation and was very professional and was able to help me understand our new system and helped set up the cell phone app. All in all a great experience and very happy with the service and experience with Giovanni and his crew.

Brace yourself because he will charge you for everything. You will be charged separately for…read moretrouble shooting and you will also be charged for his labor time to fix your system. You will also be charged for travel time to your destination. You will have a large repair bill by the time his visit is over. He uses a program on his computer with pre-programmed labor rates for absolutely everything. As a one man operation I would think he would work much faster than he does, but he is actually quite slow. And to top it off, if you ask him to explain the various charges, he develops an attitude. Buyer beware.

Very good experience with this AC vendor ! Showed up when scheduled, responsive when had initial…read moreconcerns and installed the unit quickly. Works well but in initial days of install. With price perks given (complementary maintenance package, etc.) and service responsiveness thusfar, I am expecting to be very satisfied with this Eco Pro relationship going forward.

Woke up Sunday morning to do laundry. When I went into basement the carbon monoxide detector was…read morealerting. I turned off the boilers and called Martin-Aire this morning. Brian was out this afternoon and cleaned out the chimney and the 2 boilers. He was here for maybe a hour. Wam, bam, thank you sir. Great job done at a price I'm happy to pay for peace of mind.

They came out right away and inspected and cleaned this old AC unit. It's running for now.read more