Steve was the perfect guy to do our home inspection. As first time buyers the entire process is…read moredaunting - a lot of money spent at once on the down payment, worries about future repairs, etc. As I watched Steve complete our inspection I knew we were in good hands. He was professional and friendly, but also extremely knowledgeable and thorough. Safety is my number one priority and I did not want to be moving into a house that could cause any health or safety problems. We received our report faster than expected. The report was extremely detailed and included photos from multiple angles and explanations of his findings with regards to how urgent a potential repair would be. Steve was worth every penny!

We had the absolute pleasure of working with Steve for our home inspection, and I cannot recommend…read morehim highly enough. From start to finish, he was the epitome of professionalism, expertise, and integrity. Steve was incredibly thorough. He examined every aspect of the home with remarkable attention to detail, carefully explaining not only what he was looking at, but why it mattered. He took the time to walk us through his findings in real time, answering all of our questions with patience and clarity. As first-time buyers navigating a major investment, that level of transparency and education was invaluable. Beyond his technical skill, Steve is personable, approachable, and clearly passionate about what he does. We left the inspection feeling informed, empowered, and grateful to have had him on our team during such an important process.

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY

Honestly really glad we went with these guys after talking to a bunch of roofing companies. We had…read moreongoing leak issues around the parapet wall + pooling water on part of the flat roof that another contractor kept "fixing" every few months. You can imagine how annoying that gets. What stood out to me was they actually spent time figuring out why the problem kept happening instead of immediately trying to sell us on the most expensive option possible. The estimate was detailed, communication was easy, and they were surprisingly organized the whole way through. The crew knocked out the roof replacement + waterproofing faster than I expected and kept the site way cleaner than I thought possible for roofing work in NYC lol. We've already had a couple pretty serious storms since the project finished and everything has stayed completely dry. No more bubbling paint, no random drips near the top floor windows, nothing. As a homeowner in NYC you hear every horror story imaginable about contractors, especially roofing companies, so I'm relieved this ended up being one of the good experiences instead.

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

(Roof repair/roof leak/fixing valley) I am sorry that I…read moreposted this review late. I promised Bill to post this on 12/8/2021(FYI, I am not getting any discount/money for posting a review). Bill and his crews did a great job of fixing the roof leak! It hasn't been leaking so far after the fix on 12/6/2021. Although they are not the cheapest among the vendors offering to fix the roof, they were very responsive, offered a great quality of work and a 10 years warranty! While all the other contractors I talked to needed at least 2 - 4 weeks before actually fixing it, Bill did the inspection himself and was able to schedule the work in about 3-4 days! His crews, Mario and another man who can't speak much English took just 1 day to install the new valley membrane and finish all the patching. And they cleaned up all the garbage promptly. There were only 2 things I was a little bit concerned about, which Bill promptly and patiently answered. (1) It's a bit cloudy/rainy on 12/6, so I was worried that might affect their work and was wondering if Bill wanted to reschedule. But Bill, based on his experience, assured me that they would be able to finish the work before the rain, and it shouldn't have any impact. (2) It's stated on the contract that the valley roofing material will be "new Firestone roofing with black mineral surface", but eventually what's installed is "Firestone SBS White". Bill explained that the white one would be a better fit because a silver coating is needed for the black one, and with Firestone SBS White, the silver coating is not needed. I am really glad and appreciate that Bill took the time to patiently and promptly address my concerns, and explained everything thoroughly to me! And he is very flexible with the payment methods as well! Overall, Bill and his teams did an awesome job! Thank you very much for the hard work! And I will post an update in 3 months - 1 year if anyone is interested!

I can't say enough good things about Bill White Roofing! Their customer service was absolutely…read moreamazing. They came out the same day, went up on the roof, and quickly identified a small hole that two other companies completely missed. Both of those companies quoted me around $2,500, saying I would need to remove fascia and gutters--without even inspecting the roof properly. Bill White Roofing was honest, straightforward, and saved me from unnecessary work and costs. It's so refreshing to deal with people who truly care about doing the right thing. I will absolutely be referring them to all of my neighbors and will continue to call them for any roofing needs in the future.

Gino and his team are ROCKSTARS. We had a few bad leaks in our condo driven by shoddy work from a…read morefew different roofers. By the time we reached out to Gino we were desperate and wary of contractors. Gino couldn't have been more different from all the roofers we encountered. He was trustworthy, direct, fair, described in detail how he would address the job and didn't put any pressure on us to go with him. He uses very good materials and has a great crew that he directly supervises. He was on-site every day and provided us with consistent updates throughout the job, even texting pictures/videos for us to sent to the rest of our building's dwellers. He also checked in after the work was done to make sure his work was holding up. 5/5 stars!! I emphatically recommend him! I honestly wish he did more than roofing, we would trust him with anything!

Gino and the team at Fabulous Roofing are absolute pros!…read more Gino and his team replaced our roof in 2022, after a brutal winter, we reached out to Gino for a roof inspection to check for any leaks or storm damage. He sent his crew over right away to do a full assessment. We were thrilled to get a clean bill of health on our roof, but even more impressed by their responsiveness--and they did the whole inspection free of charge! If you're a homeowner in the NYC area looking for a trustworthy roofing contractor, Gino is the one to call. Whether it's a roof replacement or a quick roof repair, they are the best in the business!

I contacted Manny to inspect a home I'm planning to sell. He arrived on time and thoroughly…read moreinspected the house. He provided me with valuable advice on improving the house's value and market standing. Throughout the process, Manny was relaxed, pleasant, friendly, and cheerful. It felt like meeting an old friend, and he made the whole process easy and fun. His final report was detailed, with many pictures and clear explanations. I highly recommend his services and would be glad to do business with him again.

Manny was such a pleasure to work with! He was extremely professional, personal, and patient with…read moreme as a first time home buyer; I felt very comfortable after his thorough inspection and know I could call him if anything came up that I needed help with. I trust his judgement and would highly recommend calling Manny for any home inspection needs!

Benny is kind, compassionate and detail oriented to the T. What else can you ask for? It was an…read moreabsolute pleasure working with Benny and I definitely will be using him going forward. As a first time homebuyer, I felt taken care of and that's exactly what I wanted to feel. Thank you Benny! Rockstar. ​

Edmond was thorough during my home inspection. On time. He had ladder, flash light, thermal gun,…read morehumidity reader, cameras and camera stick for height! He did a great job on the home inspection report as well. Highly recommended!

Ken was really nice. He took his time inspecting the property. He also provided recommendations and…read moreanswered all of our questions. His report came back the same day allowing us to properly plan for any repairs.

Requested an inspection for a 1 family home and Ken came through on a tight schedule. He was very…read morecommunicative and did a great job for the inspection! He delivered the report quickly and even set the time aside to discuss the report and address some questions and concerns I had. Definitely a lot of value for the service provided, would recommend!

Arbi and his father are true professionals. I had issues with leaks through my walls and skylight…read moreof my commercial space. The old stucco was poorly done by a previous contractor. There were cracks throughout. Arbi and his father inspected the whole space and were able to diagnose the problem. Arbi and his team worked efficiently and did a beautiful job. Cleanest stucco work and roofing I've ever seen. We've had a few heavy rains since and it's holding up beautifully. Arbi was very easy to communicate with and was responsive throughout the whole process. I'll definitely reach out to them for my roofing/waterproofing/stucco needs in the future. Highly recommend them!

Professional and courteous. Really happy with the job.read more

Didn't use but very responsive just didn't work out for timing. I can't say anything for his…read moreinspections but he was quick to reply and very helpful. Just didn't work for timing.

Words cannot express how happy I am with Vinny and his services. My husband and I are in the…read moreprocess of purchasing our first home. A newly developed condo. So we, of course, had zero idea of what to expect during the walk-through inspection (that was scheduled last minute.) Not only was Vinny incredibly accommodating, but he was also very communicative. He arrived early for the inspection, and as soon as I met him, I immediately felt comfortable with his calm and personable/welcoming demeanor. He was incredibly thorough throughout the whole process. Checked things I would never have thought to check and encouraged us to ask all and every question that came to mind. As soon as he'd see something that immediately concerned him or something that could potentially become a problem years from now, he'd voice his thoughts to us. Considering this is a new construction, we were a bit surprised with the amount of things that needed fixing--nothing serious, primarily cosmetic. The following day we received his report exactly when he said he'd send it. It was very detailed and also included photos of his findings. The report is straightforward and easy to comprehend, even for those of us with zero experience. And of course, this all transpired while adhering to COVID-19 guidelines. Overall, we are very impressed with Vinny's professionalism, patience, and attention to detail. I cannot recommend him and his services enough. Thank you, Vinny!