Everything! Kind caring groomers and Excellent Grooming Job I have a carin terrier and doxie mixread more

They will not take calls. They will not take any new clients. They are booked three weeks out for…read moretheir existing clients. Perhaps this helpful information should be mentioned somewhere on their website so folks don't waste their time.

I have a Havanese, so she requires a lot of grooming. They always make her look so cute and…read morepolished and we have never had any issues! They are responsive, always on time, and don't overcrowd their space with more dogs than they could handle. That is an experience we've had at other groomers and I'm so glad we ended up finding comb & collar! My dog is treated with kindness and care. I would only trust them with her grooming! If you are someone with a high maintenance pup and need more skilled groomers, you will not be disappointed here!

Louie loves comb and collar club everyone there is so kind and generous! Thank you Jordan :)read more

Yuppie Puppy shaved our cat bald without our permission during a routine cat grooming appointment…read more Upon calling to discuss the issue and lack of communication, the groomer suggested that they made clear that our pet would be shaved bald and that this has full approval. This is inaccurate. I was told "He has some matting and will need to cut a little shorter to take that off." This sounds a lot like de-matting. What this did not indicate was a full body shave down to the skin, even across areas with no sign of matting whatsoever. The result was a lazy shave, since it's easier to just do a buzz cut than to actually handle or groom an animal. See before and after photos below to form your own judgement. For clarity, I will note that I fully see the validity of complaints from previous reviewers. The etiquette after an incident is sorely lacking. It seems that management spends most of their time online picking fights with their reviewers rather than ensuring the wellbeing of pets under their watch. Just saw the dog who had his ear cut off during grooming, so I guess we got off lucky with a bad shave and an attitude! Update: Be warned - the owner's note below is false. My husband wrote this review. Why would my husband write this review if he was fully aware of what was being done to the cat? There was simply not enough clear communication, and we've seen other reviewers posting about the same issue. Just scroll through and look.

We've been customers here for several years because they WERE good. However, we've been…read moredisappointed the past few times and this was the last straw! I would no longer recommend this place. They used to style it even when they had to cut it really short but they've been getting very lazy and just shave it ALL off. Today was the last straw when we got our dog back with a bald spot!

Burrito came just as ordered. Very happy with this order after several mishaps with previous…read moreorders. Keep doing it right.

Two months ago this would have been 5 stars…read more 7 year client. Our usual assigned groomer told us after the last grooming in July that we couldn't schedule our next one direct with her because she was going out on leave. No problem, I'll text to schedule like i have in the past. Text, no response Week later text again, no response Called, they don't take voicemails - they said to text. I again text. Nothing. 3/4 weeks later email again asking if they can't service us to please have the courtesy to respond and let us know that. Understandable they could be short staffed. Radio silence. Ghosted. Never once heard back from them. Not once. Absolutely terrible. The only reason it's 2 star instead of 1 is because Tori, our groomer, was a fantastic groomer with fantastic communication. Your loyalty and business is not valued here.

Steer far away from this place. After receiving the response I got from my review below, I decided…read moreto call to ask for a manager or the owner. When I asked for their name, the person I spoke to said they didn't know it and there was no other information about they could give me. What?! Total load of BS. Keep your furry babies away from this place. I don't know what to say. I was looking for a new vet closer to us and was hopeful after seeing all of the good reviews here. I took my two shih tzus there for a full grooming this past weekend and I thought it had gone well. The girls were so nice and my dogs seemed happy. Then the next day I found cuts and scabs by my boy's nose and eye. Thankfully my girl is fine but now I'm worried about him. He's been making whining sounds a lot and I'm afraid he might be in pain. I'm thinking of having the vet check him out to make sure he's okay. I was so worried about taking them to a new place and asked if they were any trouble and was told no. If he gave them any kind of a struggle I feel like I would have or should have been told. I don't know yet if we will be going back. Update: Emily, I'm a bit appalled that you would think I was lying. Yes, this is where I took my dogs. And there's no way he would have gotten scabs like that on his own, especially considering he's never had them until now. Considering you would immediately come to the conclusion that I was lying or stupid enough to review the wrong place instead of apologize, I have reduced my rating. Why would I call? So you could feed me excuses like the ones you just gave? I will definitely not be returning now.

Worst customer service. Claims that bad reviews really hurt their business. Spoiler alert: it's…read moreyour attitude. There's so many negative reviews here to bring light to the real issue. Pet Smart & Petco are the worst places to take your furry pets. Therefore, I gave my business to this shop since they opened. Being rude to your customers who have been loyal to your shop speaks in volumes.

My wife and I have owed South Paw Grooming this review for a while. They have saved us in multiple…read moreemergencies now. You may ask what kind of emergency. The kind where your powerful dog finds something disgusting to roll in during the night, and you do your best to wrestle the dog into the tub even though she hates watee. And you soap her up multiple times and rinse it out and dry her off the best you can and she still stinks and wants to sleep in your bed. And you pet her stinky fur for 90 minutes before she will lay down and go to sleep. All 3 times this has happened to us, South Paw has been ready to help us right away when they open. Once the woman we spoke to was stressed by how many appointments they had and she still got us in. They are always friendly and the dogs smell good and are in great shape afterwards. Nails are well trimmed. They are speedy too. And their prices, for washing at least, seem very competetive. Highly recommended.

In my opinion, these are the best pet groomers! I have been bringing my dog there for several years…read moreand have never had an issue. They are very compassionate and my dogs always look wonderful. They don't stress the dogs out. I really think this is one of the best dog grooming businesses around. I highly recommend that you give them a try. I can't say enough good things about them. Pricing is very reasonable.

Maybe im old but I miss the way a customer used to be treated. Care, concern and honesty. I have…read morea pittie that is a bit difficult and she really needed her nails done. I was worried. Our experience at all things woof was amazing, fast and comfortable. Down to earth people that just actually care. Xoxo

This is hands down a wonderful establishment. They are friendly, informed, helpful beyond words,…read moreand just very kind. I bring my dog Ozzy there on a regular basis for baths. You are greeted then led back to a very clean room with tubs all set. They have an incredible selection of shampoos, conditioners, and so much more. There are also plenty of towels. I even so kindly get a helping hand to lift Ozzy in and out of the tub. I've had his nails trimmed which they do very well and are so kind and gentle. The entire store has so many things for purchase including baked goodies for the four legged beauties. I just can't say enough about this place.

Great customer service. Most items are overpriced and the…read morestore smells horrible. It hits you the minute you open the door. Very dog friendly and accommodating.

I just tried the Bentleys in Schaumburg grooming. My pup needs his nails trimmed and filed once a…read moremonth. And sometimes his anal glands done. We had Sarah and I could not be happier. This is absolutely the best trimming he's ever had. She was gentle, caring and thorough! I immediately came home and booked his next 3 months of appointments with Sarah.

I have 2 dogs that are always gorgeous after a day at the Grooming Lodge. They are well taken care…read moreof and happy to be there!

Everything went well. From the "meet and greet" to the day we picked her up after being groomed…read more The groomer did a great job. It was our first visit, but definitely not our last.

I would go back for my dog it was a good place they where nice. It was good to find them and the…read moreprice was not that bad.

My puppy absolutely loves going to get her bath and haircut here. Ashlee and her team are so…read morewelcoming and kind! They are really patient with my puppy and make her feel safe and comfortable. I highly recommend!!