I have no problems with this car wash and I had a lot of embedded tree pollen on my newly painted red car and the guys were able to get it off perfectly. I ordered the best wash they had which is $20 plus the $4 extra for the tricolor foam which is so cool. I had not washed my car for so long but I had no problems here. I would recommend going early in the morning on sunny days because there can be a 20 minute or more wait. I did not notice any scratches on my car after but there were some slight swirl marks but that is from the clear coat. I was more concerned about getting the dirt off though. read more

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I paid $13 and my car was still dirty after the wash. It also left a weird film on my windshield that I couldn't see during the day but as soon as it got dark it made the headlights reflect weirdly which made it extremely hard to see. I had to go to another car wash to get the film off. The vacuums were weak and there was no way to take the fan shaped attachment off so I couldn't vacuum in the cup holders or any other small spaces in my car. And the trash cans next to the vacuums were overflowing. read more

Had a coupon for a Free Car Wash so I went to the Burien location, the Coupon only offered 2 locations. As I pulled in I was slightly confused in which way to drive to pay to produce my Coupon number. The gentleman showed me which way to go. They need better signs to direct the Custoner but other than that it was easy peasy. They didn't really pre wash around my car like the other Car Washes I have patronized and this location isn't really that Big, but it did wash my car nicely. I didn't use any other services like the vacuum cleaner or drying stations but I was satisfied for the most part. The value of my Services were very satisfactory. read more

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Came here on a Wednesday 5:30pm and boy, it was a long wait! I was stuck at the payment gate where there was about 10 cars waiting to their cars washed. There are two employees right before the carwash tunnel scrubbing and hosing down the front/back lower end of the car. The car wash itself is fairly quick, does decent job but there are still areas that's not getting cleaned. Would be great if the vacuum is included but you need to pay separately. read more

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Cars still dirty after 18 bucks, which is extremely frustrating. And the attendants are behind a pay line so you can't complain. read more

Elephant Car Wash - Burien - Paid $18 dollars for my back glass to still look dirty after - Car Wash Near Me - Burien, Washington

This location always has a crew of 2, is welcoming, and leaves my picky self satisfied. Well, except for the drying but no one beats Costco's tunnel at that. They start off with a pole brush scrub of front window and back window + bumper then a power wash of front wheels/wheel wells, then tunnel has brush's and swinging strips. The best south of Seattle's SODO Costco until Federal Way. The rest of the washes in the area are part of gas stations and don't clean as well. For the price and my random motivation to have my car washed, I'm glad this is here! read more

Elephant Car Wash - Burien - Car Wash Near Me - Burien, Washington

Simple drive through wash! It was my first time so make sure you come through the main entrance. There were two payment machines that lead you to the wash. An attendant came up to my car to ask if I needed any help and offered a car freshener. Washed my car thoroughly and they had a few vacuum stations to pay by card. read more

WOW. I've been coming to this Elephant Car Wash location since they've been open. Yes I am that old. We just went through today not 20 minutes ago and I have to say it was the absolute worst. It wasn't the usual fellow operating and guiding us in. This fellow looked like he couldn't be bothered to be there. The right side of the car was barely sprayed and the left side wasn't sprayed at all, nothing. The brush was used for part of the windshield, hood and the grill. Well below the normal service. read more

They put a dent in the side of my truck and then denied it. Doesn't even clean the whole truck leaving brush marks. The people that work there were trying to be rude but I'm not the kind of person to be rude to. Still thinking about taking them to small claims. Go to brown bear in Des Moines. Much better facility. read more

simple, very helpful, and quick! thank you so much! I'll be coming back in the future.

They've gone downhill. Don't expect your car to actually get fully cleaned. It missed a bunch of spots that I had to go clean myself after the fact. They weren't hard to clean off either. They stopped the hand drying at some point and have placed a tip bucket at the front of the line. It used to be a much better experience. I'm pretty sure these missed spots would've been caught by the hand-dryers. So it's not worth the $18 I spent. I'll go back to washing it myself. It's depressing, to be honest. read more

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$10 to use the vacuum.. and then $10+ more depending on the wash you choose. Not worth it.

They were very, very helpful, very, very courteous with excellent customer service! My car looks great! Thankyou very much!

Last time I came here I was disappointed since they stopped the towel drying service. At least have towels available for me to dry off my vehicle. I'm glad they are still open though since it's an easy place for me to stop. They did lower their prices since they weren't offering the towel drying service anymore. I'm still giving them 4 stars since they are trying to stay open during the pandemic, and doing the best that they can. They are at least spraying down your vehicle before you enter the wash which really helps get it cleaner! read more

Elephant Car Wash - Burien - In the car wash! - Car Wash Near Me - Burien, Washington

Horrible experience. Was denied service for asking a question. It's laughable that this is customer service. This worker acted like I cussed at her when I was just asking a question about their credit card machine because it seemed to not be working. Such a confusing interaction. This worker came in hot for no reason immediately. Maybe she had a bad day? No need to be so unkind and aggressive to others. It's not that serious. I was just asking a question. read more

En este lugar la propietaria es una grosera,altanera y rasista. Esclaviza a sus empleados y los trata mal, cree q por ser el único lavado de auto en burien puede tratarlo a uno mal, ella misma me atendió y me golpeó la ventana duro por q no me movi rápido, había mucha gente y no le entendi lo q me decia pero eso NO es para q sea grosera y me grite. Muy mal read more

Wash was great, but the customer service was terrible. The young lady with the curly hair was extremely rude. I was having trouble fitting my car into a space between the cones and she criticized me. I was doing my best. The comment she made was unnecessary and my experience would've been a 10/10 otherwise. read more

I just want to thank Keone and Alex for being so friendly and making sure my car got the extra care it needed from coming off of an 8-hour road trip. I really appreciate you two and will definitely be back. read more

Payed for their most expensive car wash, car was still so dirty after. worst car wash ever. chipped my fucking paint. broke my antenna. if you give a shit about your car don't go here. read more

Just drove past us and thought I would try it but couldn't believe they're the best clean wash and wax was $18 anywhere else it's 15 then they wanted an additional three dollars to use a towel thank God I carry my own microfiber rags what a joke I won't be back their customer service is crazy I can do is laugh when I pulled out my own rags read more

I went to get a wash, and I didn't even pick the cheapest service. When I got home, I found the back of the car was still completely grimy and they no longer towel off the water once you get through the machine, so there were water spots all over the windows, I will look for another car wash despite this one being the most convenient to my location. read more

I received an Elephant Super Car Wash coupon in the mail at my house in Tukwila, Wash. I went to the Burien location, where the coupon was from. I entered the 4-digit coupon discount number on the kiosk, but it wasn't accepted. Nothing happened! I motioned to an employee, who came over and told me that my coupon wasn't being accepted because it contained 4-digit input numbers, but the machine only accepts 5-digit numbers. When I explained that the coupon was mass-mailed with 4-digit numbers, he said I was out of luck. When I asked him to credit me with some kind of discount because I had driven from Tukwila and any misprint wasn't my fault, he smirked and again informed me I was out of luck. The iconic Elephant near Denny Park is closed, so we're stuck with the less professional franchise holders. Customers should boycott this business. Let them see how it feels to be out of luck. read more

Elephant Car Wash - Burien - Boycott the Elephant! - Car Wash Near Me - Burien, Washington

Took my suv here yesterday and it couldn't have been a worse experience. First off, the back of my suv looked like it didn't even get touched. Second, there was damage left on the back. The damage was not there prior to going through the car wash. I didn't notice until I got home, unfortunately. read more

Elephant Car Wash - Burien - Very dirty after the car "wash" - Car Wash Near Me - Burien, Washington

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Unprofessional, lady and young men that spray the cars very hostile towards the customers. I have-going to this car wash for over 20+ years. today I was observing a pick up truck being washed. The young lady and the young man were being extremely rude to the people inside the pick up and loud , obnoxious behavior towards the customer and passenger of the pick up truck. I sat and watch them belittle the customers. read more

Seriously stay away from this car wash! The first time last year I bought their month unlimited car wash package and was double charged 2 months in a row. I literally had to get a new debit card to prevent further charges to my account. A few months ago I had another customer come banging on my window verbally harassing/threatening me because I used the second of the two lanes? Crazy! I contacted the manager on duty via phone before I even proceeded and explained to him that I was threatned and felt unsafe... he proceeded to laugh and tell me he could do nothing. I immediately called corporate and left a voicemail. Nobody ever called me back. Horrible overpriced car washes. Beware. read more

My first time going to Burien Elephant or any Elephant car wash. I am so impotent in getting into the stall and set the car in neutral. The manager/ attendant Keone was so helpful and patient with me. My car was washed well for a basic $11 service, which includes pre-wash by hand. So much better than 76 Gas Station car wash hereby in Burien. read more

I thought I would try to give my business to a local shop as I usually get mine washed up where i work. What a waste of time and money. I rarely write reviews and if I do they are for good service. After leaving here I stewed all the way home. First, the lot is filthy. Then you do an automated pay where the best is $18 plus extras. Then after leaving that is LARGE jar for tips. Tips? for what? They wave you in with not a smile or how do you do and then the wash cycle is no better than my lawn sprinkler. And the best part, they don't wipe anything down! Leaving the tunnel you might as well be in Death Valley. No one around. For $9.00 I get a great wash, wheels scrubbed and a complete wipe down by a human being up in Lynnwood. I drove away with water dripping all over and now have spotted glass and paint. Can't believe this used be an icon in Seattle. Has gone down hill fast. Never again read more

Brought my truck up to the national forest and got it muddy/dirty. Went through the wash and looked like new. The guys gave it a good spray before I went into the bay and even got the wheel wells. Some drip marks but that would have been taken care of with hand drying, that service is unavailable due to Covid. read more

Elephant Car Wash - Burien - Dirty Ram Truck - Car Wash Near Me - Burien, Washington

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on or about April 16, 2019 my daughter paid Elephant car wash to wash her car. We had just returned from vacation and she was so happy to see her brand-new car when she got back. The vehicle had just over 1,000 miles on it the car was so new that the hood had not ever been opened. She took it to be washed. Shortly after leaving the car wash she noticed a deep scratch on her hood that was not there before the car wash. She came to me and we went down to the car was to file a claim for the Damage. The gentleman working at the time said "we didn't do that" but filled out a form for his boss. They told us they would get back to us in a day or two. Since then we have called many times and either get a voicemail system and leave a message or get someone who said the boss is not in and they will call me by the next day. It now has been three weeks and no phone call, no information and nothing from there insurance company. At this point I do not think that they even filed a claim with the insurance company and they refuse to give me their insurance information for me to file a claim myself. The Scratch could probable be fixed for just a hundred or two which is probably less than there insurance deductible would be. This company acted (or did nothing) in bad faith and should not treat their customers complaints as if they do not exist. at the very least they should show some empathy and provide their insurance information, so the insurance company can sort it out. read more

Do not recommend. The flaps that they use to wash the car caused scratches on my hood. I know for a fact that the scratches weren't there before because I did a walk around before leaving my house. read more

Elephant Car Wash - Burien - Scratches - Car Wash Near Me - Burien, Washington

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Located just north of the Fred Meyer down the street, this is a pretty solid car wash I used last weekend. When you want to join the line, make sure you enter on the north/back side. The south/front-ish entrance is somewhat tight and only a compact car could squeeze through the space of line entry. If no line, then this way is fine. If you're in line, you have to turn sharp or back up at least once before you can line up with the ground rails (compact sedan FTW). You have 4 types, I think, and I got the Silver Wash. It was about $13 (not sure the discrepancy in value on the site) and a good value for the product with non-electric drying (hand dry). The whip is still sporting a good shine. =) Also, I saw some car care dispensers. If the vacuum machine is jammed, ask help for it; usually a small jam. Staff is good as were the hand dryers. I do prefer the big blowers, though, because they're more even and manage to push out the soapy water behind the mirror units. read more

It's Burien and while one might assume because it's Burien, this car wash will not be as nice as the Elephant Car wash in seattle, they would be highly mistaken. Not only is this elephant car wash cheaper than the average equivalent in seattle, but unlike other competitors such as Big Bear, they actually have employees that dry your car off as you exit, as opposed to just providing towels for you to do it yourself. This was a huge plus to me. Also, the staff was friendly and there was no line. This will be my new stop when I'm in the area! read more

Elephant Car Wash - Burien - Car Wash Near Me - Burien, Washington

The car wash needs a wheel brush to pre clean the tires prior to entering the car wash. Staff pre-sprays your tires but that's it. My wheels were filthy. I had to clean the jeep rims and tires when I got home. Hand drying was a nice touch and worth the extra couple dollars spent going here instead of a regular gas station car wash. Bit confusing to get into the car was and having to turn around to get into line. They almost need in/out signs. Impressed with the employees. They all were very professional and friendly. read more

Elephant Car Wash - Burien - Current prices & options as of February 2015 - Car Wash Near Me - Burien, Washington

Not as long lines as Brown Bear Car Wash and I love that they towel dry your car at the end. It's a nice little treasure when you go to Burien to be able to get your car washed without having to stand in line for 30+ minutes. read more

I love this car wash!! They pre-wash my car and it is always completely clean!! Thank you guys, appreciate you!!

I come to elephant car wash from lake forest. I love the service and they do a wonderful job cleaning the interior of the car. my favorite car wash!! read more

I came in the other day to get my car washed, and discovered that the line was at least 20 cars long for the automatic car wash. Sunny day in Seattle and everyone wants a clean car! There is a really big loop behind the car wash that you can't see from the road so the wait can be long. This car was doesn't have automatic dryers, but the workers give you a brief towel dry on your way out. The cars look like they got a thorough cleaning overall. I was impatient and didn't want to wait in the line. I drove a few minutes to a different car wash that is coin operated and that ended up costing me about $7 in quarters. I didn't check pricing, but I probably would have saved money had I just waited through the line. Plus I would have gotten to enjoy the automatic wash. I want to add that the $1 vacuums work great at this place. I've come in just to vacuum my car on several occasions and the vacuums are always available and thorough. read more

I purchased the most expensive wash- Platinum wash. Paid extra for tire treatment, less than 24 hours later and the treatment is half faded away from my tires leaving them blotchy looking. When I got home from the car wash, I found black greasy dirt smeared on the side of one of my doors, impossible to miss if paying any attention at all. Definitely going somewhere else next time. read more

Elephant Car Wash - Burien - 20 hours later and half of the treatment has faded away leaving blotchy tires - Car Wash Near Me - Burien, Washington

This guy started hand washing the rims then moving to the car! Makin it VERY easy to scratch the paint! COMMON SENSE! Hello! NEVER GOIN BACK HERE AGAIN! CARELESS!!!! read more

Elephant Car Wash - Burien - After paying nearly $20, soap still coming out from mirrors etc. SMH. Screw this place. Been here many times, but never again!! - Car Wash Near Me - Burien, Washington

Winter has made a mess of my SUV. This car wash has always treated me right. People working here have to deal with the elements everyday, but they are always helpful and friendly. During the winter a basic car wash highly recommended. read more

Elephant Car Wash - Burien - Entrance to the car wash. - Car Wash Near Me - Burien, Washington