My new truck had suspension/ steering issues right from the factory…read more The ford dealer came to the conclusion they could not fix it. I took it to Krage Tire Center and Terry Krage and his crew figured out what the problem was and repaired it. I was amazed at the result and the amount I was charged was more than reasonable.

In answer to your reply. I wasn't told the tire was being substituted for another. I was told the…read moretire was in stock and they would put it on for me. The receipt had the correct tire listed but I wasn't given that tire! The correct tire is readily available from multiple venders. I was misled. The previous owners of Krage's tire would never have treated me this way. I got tires there for 40 years.

This place is awesome! Best service and very reasonable prices. I'll definitely be back next time I…read moreneed any type of car repair or service.

They're super rude here!! Was about to pull in and they were being aggressive toward me. I went to…read morediscount tire instead, they're always nicer. Great way to lose business!

They were able to do all the routine maintenance and get me back on the road. They were transparent…read morewith their pricing and listed the items I needed to fix immediately and what could wait. The car runs like a DREAM! Thank you Honest-1!

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.

Had a new fuel pump installed 4months ago. Job was to tough to do myself so i got prices and ended…read moreup at Sugar Grove Auto. They weren't the cheapest or the most expensive but they did a great job of pricing and installation along with great customer service. I checked that they installed properly and everything was proper. Since i live close to them they offered to give me a ride home and pick me up after the job was done. That's Old School customer service. I would recommend this business to anyone wanting professional service along with customer service.

Took my car in for an oil change and brakes replacement last week. Ray was super helpful with…read morefixing my vehicle in a timely manner and it was a great price! I appreciate the services you offer here will definitely come here again for my routine oil changes :).

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

By far the BEST SERVICE ever! Dave responded to our issues with our car with knowledge and…read moreexpertise. If anyone is looking for a service center, look no further. This is it!! We are so pleased with the quality of service from Dave and his team we highly recommend Auto Therapy in Geneva! Thank you again for all you do.

So far received an after hours phone call which David R did not have to do, I was impressed! He got…read moreme on the schedule for the next day to bring my older car in to address 3 major problems (told to me by my oil change place) .. I'm sure impressed by his response and to be continued

Everyone is very friendly and they do a nice job of explaining what is being done to my car. Their…read moreprices are reasonable and they do great work. I really appreciate that they don't do any high pressured upselling for work I don't necessarily need. Great customer service!!

Pulled up with a hour till close on Saturday with an emergency. They were able to help me confirm…read moremy issue and pricing is fair.

They recommended several maintenance items of which i was unaware. I was able to select the ones…read moreinfelt were high priority.

I have been taking my family's cars to this location for over 20 years. During that time there have…read morebeen multiple different managers. On my last visit, one of the technicians drove my car off of the property and didn't return for 5 minutes. (this never occured on any of my previous visits) When i asked about this, I was told this practice is "standard procedure". When I commented that this never happened in the past 20+ years, I was told they did it wrong in the past. I have used other oil change companies in the past. My cars were never driven off of the property. I will not use Tuffy Tire and Auto in the future.