Took my car in for a rattling; They could not figure out the problem and had to take it in multiple…read moretimes. Eventually figured out the problem on the third or fourth visit, but dealing with them was overall a waste of time.

Well known father and son local Batavia vehicle repair business. They employ ASE mechanics and…read morestand by their quality of work, ranging from general everyday transportation to high-end exotic and older collector vehicles.

These wonderful gentleman have an excellent auto repair business, but I also know them for their…read moreU-Haul rentals. They carry all the U-Haul brand supplies from boxes to tape and moving dollies. They have a couple different vehicles available for rent and the cargo van in particular is a real godsend for trips to Home Depot or Menards when I need to pick up something large that will not fit in my vehicle. Thanks for all the help, guys!

My rating is based on a phone call. I called to ask if they could replace a power steering line on…read morea Hyundai. The dealership wanted to charge me $300 for the part but I found it online OEM for $45. Hyundai said I can bring in the part no problem and they would just charge me labor. So I called Abe and Docs to see if they could compete on labor. The guy at Abe and Docs tells me on the phone he doesn't deal with people bringing in their own parts. When I asked, "Why if it's an OEM Hyundai part?" he said, "I have to make money on parts to make ends meet." So he openly admitted to me that he needs to charge mark-up on parts for customers. Wow. So this is not a "service shop" this is also a glorified retail parts store. That's pretty pathetic that they couldn't match or beat the $105 an hour in labor charges. So be aware, if you are getting anything done with this guy he is trying to rip you off on parts just like the big stealerships. Edit 9/30 - Mark L. I'm very understanding that a business needs to make money to keep the lights on. A lot of people realize parts are marked up 300%+ and it has nothing to do with quality. Regardless, when we spoke you made no effort to try to compete with the pricing of the dealership. Either with the price of their parts or their hourly rate. You know just as well as I that you can source quality parts cheaper than the dealership and pass the savings onto the customer. Again, you did not offer to do that. But thanks for making it seem like I hung up on you. I did not. In fact there was a long awkward pause where you could've offered to give me a quote. Instead you acted like I was bothering you. I was very polite as were you just too dismissive. If you were busy I understand but if you plan on keeping repeat customers such as myself (Yes, I've had work done from you guys before. ;) I would suggest working with the customer a little more.

I received a text and email the day before my scheduled tire installation, notifying me of their…read moreearlier availability. Upon my arrival, I was greeted in a professional manner. I purchased Bridgestone Dueler tires at a significantly lower price compared to the dealership & labor cost was also reduced. My car was returned to me at the promised time, which I appreciated. This branch features a spacious & clean waiting area, along with nearby food establishments in case you get hungry while you wait. Overall, I am very satisfied with the service provided & the value of the tires. It's also important to note that with every tire purchase, customers receive several complimentary services, including free rotation, rebalancing, air checks, tire inspections & flat repairs.

Customer service is great!! Had a slow leak so I ran to their store at 5:30 hoping they could look…read moreat it. I don't normally like to do this to a business knowing they close in 30 minutes. The employee was very accommodating and took a look. Unfortunately it couldn't be patched so he recommended a few options. I accepted and he said "we will have you out by 6:30." And he did! They have my business for as long as I live here! Great customer service!!!

I've had a rusty old 2000 Honda Civic for the last 7 years that Geneva Tire and Auto has kept…read moretruckin' along. They always do good work, keep me well informed on exactly what's wrong, what the best and most cost efficient way to fix it will be, and get the job done on time. They'll tell you when someone else could do the job better or cheaper, and talk you through any DIY repairs you might be thinking about. Fair, kind, and efficient! What else do you need!? A dog. You need a friendly shop dog. And they have that too.

Honest and straightforward, they let you know upfront they can't compete with big box prices on…read moretires but we prefer to spend a few extra on tires to support small family business rather than corporations. Prices on oil changes, brakes, other car maintenance/repairs are competitive. Dog friendly store, so bring your dog! One of the owners even does nail trims for $10! Our dog wouldn't let anyone trim her nails until we came here. Leave your car and stroll historic downtown Geneva or, on a crummy day, you can hang out, work on a puzzle, have a cup of coffee, play with one of their Goldens (if you don't like dogs, they keep them crated). Interesting antiques for sale, too!

Merlin came in clutch (literally!). My husband's manual car was having some issues slipping when…read moretrying to shift gears and then his transmission light came on - I was worried the clutch was burnt out, and sure enough when Merlin called to let us know that was the issue, they were genuinely sympathetic about it, because that's such a costly repair. Upon further inspection, the fly wheel was also beyond saving ( see attached pictures from Merlin). I was so stressed out, but they worked with us to find a way to pay off the amount of work, and I am beyond relieved! But, it gets worse, the part was out of stock everywhere. So after about 5 days, when they finally got the part, they stayed after hours to finish it up so we could pick it up the very same evening. Special shout out to Patrick and Steve whom we worked with, and Steve for offering me tissues! My husband drove the car home and said it feels like a completely different vehicle (in a good way) I would definitely recommend Merlin's for honest and timely work. We are so appreciative.

Excellent service! Very professional staff; very thorough. Called Tuesday and got in next day. Very…read moreefficient.

Thank you to Belle Tire for the wonderful and immediate service!…read moreWe stopped in to fill up our tire with air, and a gentleman came out right away and noticed there was a gash in it. They promptly replaced our tires, and the whole team was so helpful. A special thanks to Joe at the front desk for keeping us informed throughout the process. Great service all around!

-The separate review regarding this Belle tire attempting to extort people via upselling parts that…read moreyour car doesn't need is 100% SPOT ON. I brought my car here to get my tires inspected. Instead, they looked at the suspension and tried quoting me for things my car didn't need. Also I may add, never let these tire technicians test drive your car if they ask and especially not if you have a performance variety automobile.

I had a good experience at the Geneva location. They disposed of my spare tire very easily and for…read morefree. All I had to do was drop the tire off at the front office.

Went in for an Uber inspection at the Dekalb location on Wednesday and was told I needed new tires…read more Was not charged for the failed inspection. Got new tires and went back for an inspection at the Geneva location since my tire shop is out here and was failed for windshield wipers. Was told I would not pass unless I paid an extra $25-35 for wipers. Was charged $26 for the failed inspection here. This is a money-grab. Here's the streaks:

I stumbled upon Action Auto Clinic a few years ago when I was looking for repair on our sons 2012…read moreJeep, for a reasonable price. The staff here is amazing!! Kevin got us in quick and the repairs were done within budget. Never have they tried to "up sell" us something we don't need. You just gotta love that. My only wish is that they were open on weekends! Or at least on Saturday!!!

Steve did a great job for me on my Kia Amanti. My windshield wipers were not working properly. They…read morealways stopped in the middle of the windshield for no apparent reason. It was very frustrating and dangerous. At times, I couldn't see when driving. My windshield motor was broken, and it was hard to get parts. So, what did Steve do? He took apart the motor and rebuilt it for me. It works great now. Everything today is to just swap it out with a new one. They just replace it. Steve is a true mechanic and knew how to rebuild it. Very knowledgeable! I am so grateful. I have used Action Auto for years. They truly care about my safety and my car!

Great service at a good price!…read more I thought my car was a goner, it would not start, or if it did would only run a short time. Had to have it towed to Mikes. They found the problem quickly and the next day I was back on the road!

I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.