This place is the worst car wash I have ever been to. The customer service is awful and the prices…read moreare ridiculous. I came to get my car wash and the first time I got it was there were heck of dirt spots on my truck. I complained to one of the employees and he told me to go back through again. I went through the car wash again and the employee was rude. He was trying to rush me through to wash I had to stop and make him wash my car again. After this I will never come back to this place. The car wash is trash and the staff are very rude.

Wow. It's true. You get Triple Crown Service here. Gavin made sure every detail of the experience…read morewas top notch!! Hurry in for GREAT SERVICE!!!

Not a bad deal if you subscribe to their monthly subscription. Gets the job done and a nice way to…read moreeasily keep your ride spotless

Unreliable to be available during business hours. About 1 in 10 visits I have to change my plans,…read morewhich makes membership less of a value.

I always receive professional service when I get my oil changed and fluids replaced. The added…read morebonus is a very well done car wash when it's over. I've been coming here for several years now and I'm completely satisfied.

Beware if you get just a wash and a mean worker lady puts your car in the wrong exit row. All I did…read morewas let her know I was in line before another customer and she put my car in the wrong row (detailing) so it would take me longer to leave. She even gave me a dirty look after she did it. Super weird behavior. Anyway, I figured it out and had a nice employee move my car to the correct row so I wouldn't be late back to work. If I didn't get the car wash free from my auto repair shop, I'd never go. Now I know to watch for this one person and make sure she doesn't try and mess with me again I thought we left that baloney in high school. Crappy, unnecessary, unprofessional behavior and I hope she gets called out on it.

I really liked at the end the gentleman wipe the water spots off the car so well. Those gentleman…read morewere so nice. My car looked great after that good car wash. I plan to use this service again.

I would give this place 0 stars if I could . the track never took my car . So my car did not move…read more. The young man pressure washing the cars told me I would have to circle back around . When I exited the car wash I noticed two big scratches . I immediately asked to speak with the manger the night manager Andrew told me there was nothing he could do about it but give me another car wash and told me to come back at 7:30 am and talk to Lawrence and they would make it right . I then requested Lawrence contact information so I could get a hold of him ( he gave me a fake phone #) The next day i called in late to work so I could be there at 7:30 am . When I arrived Lawrence was nowhere to be found . So they referred me to Ernesto . Ernesto immediately tried to switch the blame on to me . He and the other employees started looking at my rims which have a little curb rash on the edges . He then told me I was lying and accused me of hitting a curb and trying to pen it on the car wash and that there Carwash was not capable of causing thous marks because the rail was plastic . So we walked into the wash and I pointed out all the paint and tire scraps along the rail and measured the height of the many scuff marks on the rail vs the marks on my rim . It was an exact match . He then told me he wasn't the manager he was just the day time supervisor and that I could leave my name and # and he would have Lawrence call me . Two hours later I get a call from someone telling me he was the manager asking me what time I had my car wash . So I gave him the information . Then he called back 15 min later to say he watched the video and it was my fault because I hit my breaks and that there was nothing they would do for me . So I asked if he was Lawrence and he said no he was the manger . So after asking him for his name 5 times he said he wasErnesto the manager that Lawrence was the owner . So on my way home I stopped by the car wash to see if I could get ahold of Lawrence and it was the same Ernesto from earlier that said he was the supervisor . I then listen to why he said it was my fault again . He then admitted that he seen on the security cameras that there was no scratch on the rims when I entered but they were there when I exited but it was my fault because I hit the breaks . Then I requested to see the video and told him if I hit the break the break lights would light up . His face just dropped he know he was caught in another lie . So he said he didn't have access to the cameras and that he would have Lawrence call me . I have since stopped by there 2 more times and left messages for Lawrence with no response from him .

I came here yesterday to sign up for monthly car wash, after my car went twice through the wash and…read morestill was dirty. I asked for refund and they denied it. My car is brand new 2025 Camry.

This place is OK it's not great but it's not bad. I will say the one thing they need to improve on…read moreis scrubbing a little bit better on the hard to reach areas like the review mirrors the front and the back of the car the guy did clean, but I think he just needs to put more elbow grease into it because when I put my van through the wash, it was still dirty on those areas. The vacuum area is amazing. I will say I love the set up but all in all it's not a bad place if they just improve on the scrubbing in the beginning of the wash, I think this place will be a really great car wash.

They offer $5 car washes through the drive through. I was surprised, must be some kind of promo…read moreplus it has free vacuum and they hand dry your car. Great deal and quality service especially with the prices these days!

Great self car wash. Everything is always clean and vacuums are complementary with car wash. Water…read morepressure is great and vacuum suction is great too. 100% recommend

Well we brought our New SUV to get its first Wash But always brought our other cars here. The…read morefront desk girl is always so nice. we told here that we just got back from Disneyland 8 days and our SUV was really dirty from driving down South. We recommend this place so much. Plus you have to give it to those hard working people wiping down our cars. That's a hard job. Bless their hearts . Yea our SUV is done .

To Whom It May Concern,…read more I am writing to document an unresolved vehicle damage claim involving Zoom Car Wash in Stockton, California. Over one year ago, my vehicle was damaged while going through Zoom Car Wash. The incident was reported immediately, and I was told Zoom would take responsibility for the repairs. I was directed to use a specific body shop selected by Zoom. The body shop later advised that the damage could be resolved by removing and repairing the hood, a repair that could be completed within one day. Despite this, I was told the repair could not move forward due to parts being on backorder. More than one full year later, my vehicle remains unrepaired. During this time, I have made multiple attempts to escalate the issue beyond local management. I have repeatedly requested contact with Zoom Car Wash's corporate office, but I have not been given access to anyone at the corporate level. I did speak with Mr. Sanchez, who identified himself as a manager, and explained that after such an extended delay I no longer wished to use the body shop Zoom required. Despite these efforts, the issue remains unresolved and I have still been unable to reach corporate decision-makers. Accidents can happen, but leaving a customer with unresolved vehicle damage for over a year -- while refusing access to corporate escalation -- demonstrates a serious lack of accountability and transparency. I am posting this publicly in hopes that someone from Zoom Car Wash's corporate office will finally reach out and resolve this matter.

I love going here for a quick cleanup. I get a great deal for a wash, pat down and vacuum up on my…read moreown conveniently. Friendly fast and affordable Location is convenient on a busy street next to a gas station with side entrance to other stores and restaurants near by. I like how easy and fast a visit is and gets what I need done because I'm a busy bee too

I had a very disappointing experience at Busy Bee Car Wash. On Saturday, I took my 2024 Tesla…read morethrough their car wash, and afterward I discovered that my front windshield had been cracked. I immediately reported the damage to the staff and asked to review the surveillance footage to understand what had happened. Instead of showing me the complete video, I was only shown a few pictures. When I requested to see the full footage, my request was denied. I also felt that I was treated disrespectfully during the interaction. What has been even more frustrating is the lack of communication afterward. This is now my second email to the business, and I also called them yesterday to follow up, but I have received no response or assistance regarding the damage to my vehicle. I understand that accidents can happen. What truly matters is how a business responds when a customer raises a legitimate concern. Unfortunately, my experience has been met with a lack of transparency, poor customer service, and no effort to resolve the issue. I am sharing my experience so that other customers can make informed decisions and know what to expect if they encounter a problem. I hope Busy Bee Car Wash takes customer concerns more seriously in the future and improves the way they handle damage claims and communication.