Great service and an enjoyable time picking out counter tops. The only suggestion is why not serve…read morea glass of sparkle on a Friday afternoon? Haha

Machined and installed Quartz countertops. The company was very professional and accommodating from…read morestart to finish. From the bid process with Peyton, to Jose preparing the template and Tony and the install crew the process was impressive. They operate as a well oiled machine. Mary Ann and the office staff were very responsive and provided the documents and completed the payment process efficiently. In all, a very positive experience.

Great crew. Great work…read more Gorgeous floors. Very happy with the attention to detail and the cleanliness of the work while in progress. Highly recommend.

These guys did an awesome job on my floor. The quality of their work is top notch. They work quick,…read morecleaned up, were super punctual, scheduling and payment were easy. And they're super nice guys. Couldn't be happier, and highly recommend them.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

I have been using my wood fired Mugnaini Oven for about four years and absolutely love it. I use…read moreit for pizza but also have been baking sour dough bread in the oven as well as roasting Chicken and Vegetables. It is such a beautiful way of cooking. And the company Mugnaini did a wonderful job making the oven and installing it for us. One of my neighbors builds restaurants and he had tried a few different ovens for his home before getting a Mugnaini oven. He said it is night and day using Mugnaini over some of the other options. The oven bricks come from Italy and bring the magic to our home.

I truly regret having to write a poor review for this company and oven. I will say that the oven…read moreitself is pretty good. What is so disappointing is the poor service and complete lack of willingness by Mugnaini to stand behind their product and mistake. When I ordered my oven I explained to the salesperson that it would be several months before I would be able to assemble it. I was told that the refractory mortar included with the oven had an expiration date but would be good for at least a year. Approximately four months after receiving my oven I began assembly. Upon opening the mortar we found it already dried and unusable. The mortar had a expiration date on the container. The product had in fact expired 4 months BEFORE it had even been SHIPPED. Whether by mistake or a disregard for the date I was shipped mortar that was no good MONTHS before it even left Mugnaini. I figured that mistakes happen and contacted Mugnaini and explained the issue. I even included a photo of the long expired product. I was completely shocked when the Mugnaini representative informed me that they would not stand behind their product and obvious mistake. I was told that I would have to buy more mortar at an exorbitant price from Mugnaini. Further I was told that I could not use mortar from any other supplier so I ordered more from them. This company is in the business of shipping ovens and related items. One would think that they would know how to ship them. Not so! They ship the very expensive mortar only to find a month later that their method does not allow mortar. At that point with my project months delayed soley due to Mugnaini's many mistakes they then informed me that I could easily buy replacement mortar from several sources on Amazon for a fraction of their overpriced product. In short, Mugnaini shipped defective and unusable products then tried to gouge me on a replacement for their mistake and lied about its availability elsewhere. I strongly suggest that anyone considering this oven do a lot of investigation before purchasing. There are lots of alternatives available from companies that stand behind their products and provide quality customer service. I would be happy to provide photo documentation of every fact represented in this review.

I contacted Ceramic Tile Center in a panic to find a substitute tile for our bathroom remodel…read more (Our chosen tile from another source had been damaged in a truck accident, and would delay the project significantly to re-order.) After a little talk on the phone, I was given an appt the next morning with Annika. When I arrived, she was already prepared with photos of my previous tile, and had ideas on what could be a good replacement. We worked together to finalize a suitable selection, made the order, and had the new tiles ready for pick-up in three days. The tiles we chose were very reasonably priced, everyone was very friendly and professional. I am very satistifed with their service, and the outcome in our new beautiful bathroom. Thank You!

Amazing selection, beautiful tile for every purpose and helpful friendly staff. If you love tile,…read morethis is the place to go.

I used North Coast to install a new quartz countertop in my kitchen. I received excellent service…read morefrom the time I walked into the store, during the measurement process, finalizing the quote, and the install itself. I knew I was in good hands. Each step of the way and the project turned out beautifully. Highly recommend!

We couldn't be happier with the family owned and run North Coast Tile and Stone. From the moment we…read morewalked in and were greeted by the most adorable shop dog ever, to the end of the job when Martha (the owner) called to tell me which cleaning products are her favorite, we had a great experience. Natural stone is not cheap, and we spent MONTHS looking for the perfect pieces for our project. We spent many Saturdays with Martha (who I'm pretty sure has got to have an honorary degree in psychology with all of the confused and overwhelmed people and couples who walk in their door. Anyone who has ever remodeled knows what I'm talking about! I think I would've completely lost my mind if it wasn't for Martha. She really did go above and beyond. Frankly, I miss talking to her lol! The entire staff there is so helpful and knowledgeable on their products and answered all of our million and one questions. They steered us away from some materials due to the upkeep, which we really appreciated. It might look amazing in a catalog, but maybe not so realistic when you are a busy family with messy kids and dogs! We had their team do the install for us as well, which I highly recommend. They are the best in the business and they know what they are doing. When you're buying high-quality stone it's worth the peace of mind.

I worked with Healdsburg Floor Coverings to replace all the wood flooring in my house and also to…read moreinstall a runner on the stairs. I did not use them for the install of the wood floors, though I suspect that they would have been cheaper than my contractor. I worked with Travis at Healdsburg Floor Coverings who was great -- really responsive, helpful, friendly. I am so happy with the quality of the products I received. Not a criticism of Healdsburg Floor Coverings, but more a learning from this experience. I would highly recommend purchasing an in stock item. At first, I purchased an item that had a delivery date of about a month out. This initially worked based on the progress of my house renovation. However, it kept on getting delayed week by week until it was at least a month delayed. I then switched to a nearly identical offering from the same distributor at the same price and received the flooring within days. I wish I had done this earlier instead of waiting!

The salesman's are very nice. It's the people that install the flooring are very sloppy…read more He cracked the panel underneath the cabinets in his own hands I put glue on it to try to make it stick, but I will have it repaired because it continually sticks out from under the cabinets.

Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

He did a good job but there was a lack of transparency on pricing. I would hire him againread more

I was ripped off. I hired Noah to replace my spa cover on April 3, and paid him $800 to buy the…read morespa cover the next day. Over the next 2 months he kept saying it's on it's way and would arrive son. After ignoring several messages from me, he finally responded on July 10 that the cover had arrived. I recognize that this long delay could have been the fault of the cover manufacturer, but then when I tried to schedule an installation with Noah, he ghosted me for 2 months, ignoring multiple messages via Yelp and via his private number. I told him to cancel the job on September 4 and he still hasn't responded. Because he is not signed up with Yelp Guarantee, I could not get a refund from Yelp. And because he uses a private Venmo account to receive payment, I could not recall the Venmo payment. I am looking at other options now to get my money back. Do NOT hire these people.

Mark did a remarkable job on refacing our brick fireplace. He worked with me extremely well…read more I purchased a porcelain tile, 12 x 24", and Mark laid out the tile symmetrically on the face and hearth. Communication was excellent, always calling to let me know what time he'd be arriving. Completed the entire job in 3 days, beveling the front and sides so no tile ends were visible. Highly recommended.