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Elite Carpet Care

4.9 (10 reviews)

Services - Elite Carpet Care

Carpet cleaning

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Review Highlights - Elite Carpet Care

Sal (and his helper Timo) moved the dining table to take the carpet, cleaned it, brought it back...

Mentioned in 4 reviews

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CJ's Carpet Care

CJ's Carpet Care

4.2
(21 reviews)

How do you clean carpets in a new home without providing any ventilation? No open windows, no fans,…read moreno warning to the homeowner that airflow is required? You simply soak the carpets, lock up the place, and leave--knowingly creating the perfect conditions for mold and mildew. It's mind-blowing that any "professional" cleaner would think this is acceptable. On top of that, the customer service was unbelievably lackadaisical. Instead of taking responsibility or offering any real solution, we were told we'd have to pay again and even rent fans from him at a premium--for a problem he created. There was zero care for our home, zero concern for the damage that could occur, and absolutely no pride in the service provided. The entire experience was careless, unprofessional, and exploitative. I would never recommend this company to anyone. Save yourself the hassle and just go to Stanley Steamer.

I was recently informed of some work performed by CJ's Carpet Care and went to the property to…read moreverify for myself, for a four-room cleaning project in my aunt's new home. We used his service as he is an Igbo Nigerian and thought that kinship would gain some kind of care toward the job performed. My aunt had previously worked with him and decided to hire him again based on that past experience and connection. Unfortunately, the service was quite disappointing. For a fee of $350 for 4 rooms, not only was the carpet cleaning itself unsatisfactory, but there was also a gross lack of proper water extraction. After the cleaning, the carpets remained overly damp. The technician provided no ventilation assistance (no open windows), no ,carpet fans, and upon job completion offered no advice to my aunt on how to ensure the carpets dried properly. When we reached out to the owner of this business afterward, he made it clear he didn't see it as his responsibility to ensure the carpets were left in a dry or even manageable state. This neglect left us with damp carpets and the risk of mildew issues due to the subsequent smell that we have encountered making the entire experience quite unsatisfactory. Instead of trying to work with me in finding some mutually beneficial outcome, the owner resorted to blaming my aunt for not knowing industry standard information that he was well aware of and the only solution offered by him was to pay for the cleaning service again and rent the carpet fans at a premium because they were needed urgently. In summary, CJ's Carpet Care failed to deliver a complete and professional service. The lack of care in ensuring a fully finished job is a significant concern, and I would caution others to consider this before hiring them.

Capitol Cleaning Services

Capitol Cleaning Services

4.3
(84 reviews)

I reached out this past week to inquire about their home cleaning services and they were able to…read morebook me fast! The service was completed today in 2 hours for all three floors of our home! Two technicians arrived early, wore gloves, masks, and shoe coverings. Very friendly, asked questions about our preferences, and had me walk through at the end before paying. I will definitely have them again!

They came started cleaning the carpet then said they needed their steam machine, but it was in the…read moreshop getting fixed. A time was giving for the following week for them to come back, they never came or called so I had to hire someone else. Beware. Further detail as to why you should be careful. CCS responded to my yelp message and stated the machine in the shop. I scheduled the carpet to be cleaned on June 30 because my tenant was to move in July 1. My tenant had to delay her move-in because they came to clean my carpet without the proper equipment. CCS said the machine would not be ready until the following Tuesday, July 7, which I had to inform my tenant of the delay. I messaged as to when they would come on July 7, and they stated they were waiting to hear from the technician. At this point, I had already given my tenant $100 off her rent because of their bad business practice, therefore I said just forget it and found another great carpet cleaning company that came with the appropriate equipment and did an amazing job. Message me and I will provide their information. A company taking a job just to take one's money and being unprepared for any level of carpet cleaning as a carpet cleaning company is bad business.

Elite Carpet Care - carpet_cleaning - Updated July 2026

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