Alex was professional, knowledgeable, efficient and I believe, honest!l He is a technician who works for Elite. I've not used them before. I called them because another very well known Heating & Air company has made many attempts to rip me off and I am done with them. So I now have a new company I will call for HVAC needs. read more

They came in with solid equipment and lower bid than the competition. When there were some minor problems with the initial set up they showed up promptly and made a things right. The house is much cooler now and the electric bill is more manageable read more

Our 20+ AC unit finally faded and Elite came out and assessed the issues. They provided an unbelievably quiet unit outside and replaced and fixed all the issues we had in the attic with the other unit. The team was so kind and professional, protecting the house as they worked. I am super impressed with this company and the warranty they provide. Would highly recommend! read more

Elite Heating and Air Conditioning - Clean piping! - Heating & Air Conditioning/HVAC Near Me - Elk Grove, California

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I'm realizing that HVAC has a ridiculous mark up on parts or has the best wages of any job ever. Paid over $400 for a part that's maybe $30 online and took less than an hour to diagnose and switch out. Should have done my research ahead of time. The technician was nice although he insisted the part was a 'voltage stabilizer' for outdoor use even though all the internet searching in the world says it's a motor capacitor.... and not very pricey. See pics. Close up is what he put in, the screen shot is one of many results that popped up with all the same info. Not saying don't use the service but maybe research and purchase the parts yourself. read more

Elite Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Elk Grove, California

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Alex is amazing! The EPIC plan is worth it! AC died, called, they were here within the hour. Alex had it diagnosed in seconds, fixed in 10 minutes and we are back to cool! read more

I highly recommend Elite for all things AC. They have such great customer service and really go out of their way to help in any way that they can. Alex is so knowledgeable and also patient when answering questions and offering options and solutions. The techs were Elijah, Bryan and I think Sahil? They arrived on time and were professional and courteous. Not only that, these guys really know their stuff. Each had their assigned roles for the installation and were able (and willing) to answer my questions and explain things about the process and equipment. I really appreciated them cleaning up after themselves too. Unexpectedly having to replace your AC is very stressful, but it makes it a tiny bit easier when you find a company that you can trust and who really seem to care about making sure you're taken care of. Elite comes through every time. read more

Unfortunately I just missed out on my 5 year warranty for my HVAC so I searched around and found this company through Yelp. The issue was that my system was on but no cold air was blowing and I had a condenser replaced under warranty in the past for the same issue but now my problem was back. Their communication was great as they called and/or texted for every appointment. The caveat was that my service was expensive; totaling to $7224.92. I have the receipts to show full transparency on what you may expect to pay to replace a evaporator coil outside of warranty The one thing I appreciated was that the techs were able to come at the beginning of the service window instead of the end. I hate when a company tells me that someone will show up from 12-4pm and they come at the end which then they start work and it's additional time from there. I only ran into one situation with Elite where the tech was running slightly late and I received a call to set expectations with me which I appreciated. I work in the new home construction space and asked around with our HVAC guys and it sounds like maybe I got taken for a ride on the price but that's on me. I would suggest to get multiple quotes but the job is paid for and my system works so hopefully I buy once and cry once. The freon used was R410a which I was charged $185/lb and when calling around, the lowest I found another tech could do was $150/lb. Also, for the service itself, it was $2500 to replace the coil and the job took roughly around 3-4hrs from setup to finish. I called my initial tech on how they arbitrarily got that number and he simply laughed and said unfortunately it was non-negotiable but he understood it was pricey. I called around and got roughly the same quote to replace a coil and so I'm not sure if the HVAC industry just agreed on one price which would be my conspiracy theory. If you work out the math, the techs were getting paid $650-$833 an hour depending on how fast they work which is crazy! More than many lawyers out there. At the end of the day, my initial tech was super nice. He provided me his contact info and was able to answer his phone every time I called or texted. The installers were two separate people; my was a primary person and the second looked like an apprentice. My request for Elite is for the second guy to not take personal called inside my home as he's on a job at the moment. Overall, the system works now. I got cold air blowing and the world is good again besides my bank account.... read more

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Alex went above and beyond in the blistering heat to diagnose our issue. Highly recommended company and service as always.

I have 2 rental properties and both their AC units stopped working. I was very impressed with the technician Alex who checked the units thoroughly, repaired them quickly and made sure cool air was blowing again before he left. He also explained to me what went wrong with the units and how to prevent it from happening. Alex was professional, detail oriented and customer service oriented. With the quick response time, the price was very reasonable. I definitely recommend the service. read more

Once again Elite Heating and Air came through. Ac condenser fan stopped working a couple days ago. I decided to diy it and replace the capacitor myself. Didn't fix it. Called Elite and got assured someone would be out to check out my system. Mark, the technician, showed up friendly and professional. I told him what I did and he tested both my old and new capacitor and sure enough both were bad. Replaced my capacitor and the fan kicked on right away. Mark was very informative as he explained everything he was doing. Thank you Mark and Elite for taking care of my ac needs!!! read more

Excellent service from start to finish. These folks deserve ten stars!. Very experts and polite. Good value as well. and the service requested was excellent They are my go to business you should make it yours too! read more

Best AC company in Sacramento. They are courteous, friendly, prompt, and reasonable. I have been dealing with them for over eight years now and can't say anything bad about them. Today my AC wasn't working. They came right out. I needed a new motor. They repaired it within a couple of hours. I have a senior dog that can't handle the heat and they understood that. read more

Over the phone we were quoted $99 dollars to diagnose our central a/c which stopped blowing cool air. The technician, Mark checked out the unit & said the compressor wasn't coming on. He tried replacing a part that I later found online for $29.95 (and took less than 10 minutes to install). The a/c still didn't turn on. Our unit is exactly 15 years old. He said that replacing the compressor was so expensive that we should just get a new unit. He also said the compressor might just be overheated from trying unsuccessfully to start so he tried hosing it down to no avail. Instead of the $99 diagnostic that we were quoted, he charged us $384. read more

The workers were efficient and thorough in installing the new heating and ac unit, and cleaned up well! They were also friendly and considerate with helping us understand the new ac devices and making sure the airflow in each room were good. This experience was very valuable and improved the comfortability of our home. Highly recommend! read more

The service was decent overall. The technicians were polite and completed the air duct cleaning as scheduled. However, the appointment took a little longer than expected, and I would have appreciated more communication about the process. The ducts seem cleaner, and the price was fair. An average experience. read more

All the work and services performed by Elite Heating and Air is done with a high level of confidence.

I'm a bit late in writing this; but better late than never. Brian came to service my A/C on two separate occasions, and he was absolutely GREAT! He was professional, cheerful, thorough, and always on time! You don't always get that these days, so I really was impressed. In addition to having a great experience with Brian, Elite Heating and Air was affordable, and I felt the pricing was straightforward and reasonable. I will use these guys whenever I have HVAC issues. read more

Absolutely recommend this company! Kevin Savinon was creative and took extra steps to find a company with the parts that were needed to make my A/C unit repair. Furthermore he got those parts overnighted to expedite the repair and got me cool air fast in these hot Sacramento days. By comparison other firms estimated 3 weeks to get parts and focused on a new system. Instead Kevin was invested in my relief. When it's time for a new system, why would I call anyone else? read more

I've been using this company for about 5 years for local service, but after my recent experience, I'm done. I had an ECM blower go out on a unit that was under warranty. The part costs about $400 (based on a quick Google search), but since it was covered by warranty, I figured it would be a simple fix. Instead, Elite charged me $1300 for labor and processing the warranty return. The technician was at my property for less than 30 minutes. If the part wasn't under warranty, it would've actually been cheaper for me. When I reached out to the office to discuss the charges, they explained their flat-rate pricing policy and wouldn't budge, stating that I agreed to the quoted price. This was for a rental property, so I needed the AC repaired urgently, but I won't be making that mistake again. It's disappointing to see companies taking advantage of customers like this. I ended up getting a quote from another union-based shop for just $450. Lesson learned: always get multiple quotes before committing to a service. read more

Want to say what a great services and customer care of this company has done for my home ! Thank you to Kevin the technician who came out and did an amazing job on my heater ! Well recommended to my friend when they need service! Thank you again Kevin! read more

The tech was early, friendly and respectful. He assessed the situation, diagnosed the issue and gave a couple of options to fix short term and long term along with quoted for both solutions. All in all, problem is fixed for now and was the most cost effective for the moment. Anyhow very thankful for the help and being able to continue using AC. read more

Elite Heating & Air Conditioning is a definitely a 5 star company. I purchased a home in September 2023 knowing the furnace would need to be replaced. I didn't think it would be 3 months later. Elite was one of the recommended providers listed on SMUD website. I initially spoke Anthony who scheduled someone to come out the same day. Christian arrived on time, very polite, respectful and completed a thorough inspection. He was the only Technician that asked me if I had a budget or price range. I really appreciate that after just purchasing a house. Christian provided me with a quote as soon as he got back to the office for a great GE HVAC systems. It was the best and lowest quote I received. The other quotes were ridiculously high. Moving forward with Elite, Anthony scheduled and explained the installation process. Christian and his team finished several hours ahead of schedule! They were prompt, efficient, removed the old HVAC system and left zero mess to clean up! After the installation was complete, Anthony assisted with the rebate paperwork so I would received $7K in rebates. These guys are awesome! Having to replace an HVAC system, when you know nothing about HVAC systems, can be an overwhelming. Anthony, Christian and their team have great work ethics and I will be referring them to my family, friends and network! Plus, I love supporting small business owners! read more

Purchased a new system and it is working perfectly. They were quick and courteous. They had to add an additional intake vent and my system works better than my previous system and this one is more energy efficient. read more

When our 35+ year old AC finally died, Elite reached out to us to offer their services. Their worker was friendly, knowledgeable, and answered all of our questions. read more

Have used Elite for years for minor repairs to my air conditioning system. This time I suspected an issue with thee with the blower. They confirmed my diagnosis. Given that my existing system was 20 years old and cost of replacing the blower and motor was significant, I requested quotes for a replacement, furnace and AC unit and one for a new heat pump. The Elite repair person took a couple of photos, and Elite sent me two quotes. Due to energy rebates, the heat pump cost less. I also contacted two other well-advertised companies for the same quotes. They both came and did a load calculation/inspection and noted that some additional work/upgrades were needed. I called Elite and they added the additional work to the Elite quote at no additional cost! The high quote was double the Elite quote and was for a less efficient heat pump! The second quote was almost as high. The Elite crew did a good job installing the new unit on one of the hottest days of the year (I felt for them in that hot attic). They started at 8:30 am and worked until they were done at 8 pm. The crew was clean and good natured, even with me standing over them (I'm a retired project engineer - career habit.) Manufacturers duct connection requirements have changed in the 20 years since my old unit was installed. When I pointed this out, they made the change to the new requirements - again no extra cost. This work required them to enlarge the opening to my attic space. Which they did carefully and painted the completed changes to match the existing paint job. If you need HVAC work, give them a call. read more

Absolutely fantastic! We've had no AC for a few days, and I'd been calling several companies only to be quoted 7+ days before someone could even come to our house. I called Elite at 4:00pm, and Alex (super nice guy!) had our AC back up and running exactly one hour later. Seriously impressive! read more

Mike was our technician and he is owner operator. I would have given him more than 5 stars if there is such a thing. He fit us in last minute into his busy schedule. He repaired was not needed nothing more. No up sell, no replacing a part that was not necessary. Don't listen to those HVAC guys on TV. if you need a repair, this is the company I would call. We were very fortunate to get his name(from a friend). He was just outstanding. read more

They respond quickly and get you an appointment time quickly which is very helpful. I had to get a whole new HVAC system last May. Very polite and respectful. But the first time I tried to turn on the AC it didn't work and I had to call them to get them back to fix it. Then this winter, the first time I went to use the heater the fan was stuck on and wouldn't turn off. I had to call them back again to get them to fix it. To get this issue fixed they had to come out twice on two different days. Thankfully my dad could come and be at my house for these appointments because I couldn't afford to take all these days off for them to fix issues that they didn't set up correctly in the first place. read more

Our A/C broke down due to a bad compressor. They were quick to respond and sent out Alex, one of their technicians to get things up and running in less than an hour. It's pretty pricey to get a new compressor so be prepared to pay a pretty penny for a new one. I highly recommend Elite. read more

Updated review: I've discovered a couple of small problems with the installation and after reporting them I've received nothing but excuses, blame and lack of accountability. They were fixed. The first one took several visits to correctly identify the problem as the air gap being left plugged. I was blamed for the problem and they tried to get me to agree to an emergency call, which I declined. This was while the warranty was still in effect. The second issue was the one of the ducts was left detached from the vent. I noted that I wasn't getting good air flow in that particular room during the walk through, and after running some tests I was told that everything was fine. None the wiser, I accepted their "expert" opinion. Years went by and I hired another company to do a yearly maintenance, and when I told that tech of the problem, he told me that was not right and the airflow should be working correctly. After the tech left, I looked in the vent and I could see light filtering through the vent. I didn't think that looked right, so I called Elite and explained the situation to Anthony. Anthony was very reasonable and understood the problem, which he said is covered under the labor warranty. He sent a technician out who, upon inspecting the vents in the attic, informed me that the duct was not attached to the vent and someone would return to fix it. About an hour later, Christian arrived with a doctored up copy of the contract and asked me if I had a copy. His copy was not signed, nor did it mention the duct work at all and he was trying to get me to pay for their mistake. I think they were counting on me not having my signed copy anymore and were trying to stick me with a huge bill. Luckily, I still have my signed copy of the contract and he had the technician re-attach the duct. It took 10 minutes to do the work, but he left saying "We did you a favor." He repeated this 3 times! His Claims Adjuster type of attitude was quite unpleasant. Please see the attached contract and judge for yourself if this was a "favor" or not. This attitude is going to lose them a lot more customers. If the review was for the Claims Adjuster attitude alone they would get 1 star, but I like to be fair and consider that some of the other employees are professional and reasonable. read more

Elite Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Elk Grove, California

Prompt, efficiently managed their time and completed the job within their forecasted timeframe. You can't ask for much more than that. This is the 2nd time I've given Elite an installation job and the 2nd time they have performed at a level above our expectations. Yes, I would work with them again in the future. Jason and his team are top notch. I have also found their after sale support and maintenance to be as good as any that I've seen over the course of my experience as a HVAC customer. read more

We had a whole new HVAC system installed by Elite. I was impressed with the team. They were great, very neat, thorough and friendly and I think they did a fabulous job. We love our new system. They also are very responsive when there are problems (with our old system.) I would highly recommend this company. read more

Excellent service! My ac went out on Saturday and I called Sunday morning and the owner Jason showed up himself! Super nice guy and he was able to fix my ac very quickly and efficiently. Elite was the only company willing to come out on a Sunday with an emergency charge of $175. It was worth it! All other companies not avail until mid week or some even 2-3 weeks out! If you want excellent service, call Elite for your AC needs! read more

Amazing service, we're quick and available to come out to solve our problems. Went beyond and above! Will definitely use again.

The owner and staff are professional and friendly. They were able to install a brand new unit last year in the middle of a heat wave. The staff who came out for the maintenance for winter and summer were nice and explained each part and how well it was running still. There is always comfort and trust with this company. I will always recommend them over the big chains who never have time or cancel constantly last minute. read more

Our HVAC was having some challenges keeping the house cool and maintaining the thermostat temperature. We have enjoyed using Elite for many years now and their response to our most recent HVAC issue was nothing short of awesome. Christian was here the next day (less than 24-hours) and was able to get the system to function appropriately! Christian is awesome, respectful and service oriented! Courtney in the office is very personable and quick to provided assistance and help. Last but certainly not least, Jason, he is always there to help and guide the team quickly, which is extremely important to us because a lack of cool air on a hot day is an "emergency" to us :) Thank you Elite Team! You ALL ROCK and appreciate the stellar service you provide. read more

Our Carrier A/C and Heating Central Air (HVAC) Unit had been acting up for the past several months and a SMUD-approved contractor happened to come door to door to mention SMUD's rebate and introduced a newer heat pump system that's electricity-based without natural gas. We were interested in the idea of energy and fuel efficiency, and our existing unit was 31+ years old. We made an appointment with the SMUD-approved contractor for an estimate along with 2 other companies. The 2nd estimate was from a Costco-approved partnership that sold Lennox products, and the 3rd estimate was with a local business called Elite Heating & Air Conditioning. After getting estimates from all 3 companies, we decided to go with the local business Elite Heating & Air Conditioning. They are not the least expensive estimate, but they were competitively priced for what they offered. We were extremely impressed by Christian who runs the company. His knowledge and enthusiasm for the products and services his company provided wowed us. He answered any and all question we had about the services and systems and what to expect. The reviews we've read about the company's integrity; ensuring a high quality, professionalism and pride in their work; ensuring their workmanship follows the codes and permits; and always keeping up-to-date with the latest technology on energy efficiency and available rebates, it completely sold us on deciding to have Elite remove and install our new system. We had our unit replaced in early April. After seeing how they worked, those reviews were spot on and absolutely correct. The Elite team that came out to do our job was run by a young, professional and highly motivated crew. As older clients we are impressed and excited to see the enthusiasm these young professionals have in their craft, especially when the trades can use more skilled workers who will be around for years to come. Christian and his team are easy to communicate with and made the whole installation process a smooth transition from beginning to end. We also decided to go with their optional annual service program after the first year. We have found a reliable and trustworthy company that will service our HVAC unit for years to come. We are also very happy knowing that the 50% loss of efficiency of our old unit is now replaced with a highly efficient unit that will greatly decrease our energy cost as well being more climate friendly using less energy to produce consistent energy comfort in our home. We highly recommend Elite and their great hard-working team to do the job correctly the first time, and if you decide to use them for annual maintenance we don't think you could ask for a better company. read more

We have had Elite out a couple of times now for various small repairs. The interaction has always been pleasant. The pricing is reasonable and they are very professional on the phone as well as the techs who have visited our home. When we need to replace our unit they will be the first company we ask to bid the project. read more

Used them to do a winter maintenance check up. They were through, on time, reasonably priced and very respectable. They offer regular scheduled maintenance which is an awesome service. Communicated often with what they were doing. They are my "go to" for any issues with my heater/air conditioner. read more

I regret not researching other companies about their maintenance contracts. Elite charges $50 for which they will service the AC and Heating units once each year (this is pretty standard). Their people seen competent, but I always wonder if they get paid a commission to "discover problems" which need to be repaired. I had an experience that they told me that my ducts were dirty with dog hair and dust. The interesting thing is that there was never a pet in the house. The technicians are quite good at finding parts that "should be replaced". Mind you that this is just me wondering about all the things that "should be replaced". read more