Hubby scheduled an appointment for a quote for a new furnace and AC. They were supposed to be here between 12-2. We got a text at 1:58 that they are going to be on their way. It's going to be pretty awkward explaining to them that they are going to have to end the visit if the other company that we booked for a quote shows up as they too are on their way and actually on-time. No calls, no apologies on the text. First impressions are lasting. I encourage the company to be more proactive and timely to create good impressions. Update: Jeff showed up at 2:24 reeking of cigarettes and has made everywhere he has walked smell. Blamed the lateness on the heat. read more

I had a new HeatPump system installed by Jaguar. Jeff arrived promptly and provided a quote that was lower than those from the other two companies I had consulted previously. He did not attempt to upsell me. The installation was carried out by Jose, Devin, and Fernando. It was completed in under two days, and I am extremely satisfied with the results. The inspection took a bit longer due to the unusual work schedules of my husband and me, but I am very happy with the outcome. If you are concerned about the cost, Jaguar offers a 0% financing option through Wells Fargo. I felt somewhat stressed due to the unexpected expense, but my payments are quite manageable! read more

Sorry this is late! We used Jaguar heating and air last summer when we needed to replace our AC. After many quotes, we went with Jaguar bc they were well priced, knowledgeable, and were honest with us about what we needed and didn't need. The service they provided was excellent and we have since recommended them to all our friends and family. Thank you for being an outstanding business!!! read more

My wife and I recently moved into a new house and I did not know the condition of the HVAC system, so I scheduled a maintenance. The technician was very nice, and the price seemed to be solid. The technician advised me that the units were very very old but seemed to be running fine. He suggested I could do a couple things to make the heater run more efficiently, which was great. However, soon after he left the unit stopped working all together. I thought it was the thermostat because it was giving issues and thought it just quit. NOPE. I found myself crawling into the attic and reassembling the panels to the heater because they were not reattached correctly and not engaging the safety switch. Also, he pointed out that the thermostat had a blue wire but it was not connected. While in the attic, I noticed the blue wire was not connected to the heater. For doing a maintenance on the heater he sure missed a pretty important piece. There was also no reason why I needed to go into the attic to fix the heater THAT JUST HAD A SERVICE LESS THAN 24 HOURS EARLIER. Jaguar, please reach out to me. Unacceptable. read more

Great service on a hot day when ac went out. Came the next day on a Sunday when 4 others said they couldn't or wouldn't. They are my go-to now. read more

Very good customer service on phone, email, and in person. Was able to get 3 estimates for heater replacement , and was even informed of upcoming law against gas heaters. Very punctual and helpful j in answering questions . Estimates for 3 heater replacements each were over $10,000. For good customer service for hvac heating - go with Jaguar ! read more

Awesome, fast and reasonably priced! I was very pleased with the work and the customer service!

I am a realtor and the A/C at my current listing was just not blowing cold enough, so I had to call an HVAC company to come out and service the A/C. Jaguar Heating and Air was not my first choice as I just went down the list of HVAC companies with high ratings in the Elk Grove area and started calling. Some other companies had really high service calls, others were not available within a 2 day notice, some would apply the service call charge to the service (if something had to be fixed) while others would not. Jaguar Heating and Air was actually the 4th company I called and I am glad I did. When speaking with the receptionist, I immediately knew to book with them. The service call fee was $79 and would be waved if something had to be fixed and they were available when I needed them to come out. On. Friday afternoon (window of 2-4pm), I was messaged by their technician Jeff (also sent a picture of himself so I knew who I was meeting) just after 1:30pm that he was on his way and he arrived about 2:10pm. He was very pleasant, wore shoe covers whenever he came into the home. When he was diagnosing the A/C problem, I could tell he was very experienced. I already try to learn a little something from contractors when they are doing work as it helps me be a better realtor to my clients and Jeff was very willing to teach me and explain everything he was doing and why. It end up that the capacitor was old and was did not have the voltage to power the compressor well anymore, so he changed it out. He stayed around to check the temperature differences between the registers and air return (~18 degrees difference which was what it is suppose to be) and also made sure the temperature at the thermostat cooled. The charge to change out the capacitor was $364 -$79 service call fee = $285. I am very pleased with the professionalism of Jeff and Jaguar Heating and Air's ability to come on short notice! Give them a call if you are needing HVAC servicing, particularly realtors that need something done quickly at a decent price! read more

Jaguar Heating & Air - Heating & Air Conditioning/HVAC Near Me - Elk Grove, California

Worker nice guy, cleaned out my dryer vent cheaper then anyone else and did it in less then an hr.

Jeff came out and diagnosed the issues. He took pictures and explained what was going on. I appreciated how specific he was

We are so thankful for Jaguar Heating & Air for their excellent service. Mark Araldi came out on a hot day to help us. He was super approachable and hospitable. I usually get intimidated with house maintenance but his candor helped put me at ease. He was able to identify the solution quickly and said the necessary things needed to maintain our AC unit and weighed out our options in a way that we can understand. Very straightforward, and super kind. Thank you Mark, I will pass on your kindness and contact you again/refer you to my family and friends! read more

This company has been great every time I need them. You can schedule online and their techs are great to work with. I recently had my upstairs AC go out at 10pm and jumped on to their website and was able to schedule a 10am appointment the next morning during our heatwave in July. Techs reach out via text and keep you updated on service times, they even send a photo of themselves which I feel is a good business practice for certain people that live alone or are concerned about safety. I've had Edwin service our system several times and he's been great. They've sent out a couple other techs over the years and again always a good experience. Jaguar hearing and air is always my go to. Best in Sac in my opinion. read more

Extremely happy with my AC repair from Jaguar H&A! My ac unit is over 20+ yrs old, but Jeff, the service tech was able to quickly trouble shoot and repair it! The furnace/ air handler in the attic required a new capacitor and the outside unit only required replacement of a wire. Jeff had everything up and running super fast. He also installed a new thermostat. It's been almost a week since my AC repair and it's been running beautifully, even with the triple digit temps we've been having! Jaguar H&A and Jeff deserve 10+ stars for their excellent service, reasonable costs, and most important, their honesty! read more

My husband and I are very disappointed with this company. They came out a couple years ago and we were very satisfied because the tech was punctual and fixed our issue in about 20 minutes. This time around our motor went out and they sent a tech out named Marc that was on a Bluetooth call the entire time he was here. He didn't speak to us at all, and if my husband or I tried talking to him, he would point to his ear to let us know he was busy on a phone call. I heard some of it and he was talking to one of his buddies, it wasn't work related. He only spoke to us when he was finished to let us know it was the motor that was the issue and that he would have to get back to us the next day because it was too late to get our part. It took us a few days to get the price because he wouldn't respond to us. He told us it would be a little over $1000 and then we couldn't get him to come back out. We called the actual company and told them that we've been waiting for him to come back out and they told us that they would get in touch with him to have him call us. he wasn't responding to text messages and the company stopped responding to our calls. I even messaged them on here and saw that the owner read it and didn't respond. So we reached out to a different company and they came out same day, which was 4th of July morning, and fixed it the following day for us. Thank God for the other company because we were literally dying in this heat wave. I really believe it's the tech that made the difference this time. Because last time the tech was extremely knowledgeable and efficient. This guy is obviously lazy and doesn't care about his job. read more

We have had Jaguar regularly service our Heating and A/C. Their Technicians are friendly and professional. Vincent has been our tech for the last 2 services and he is always on time, professional and thorough. Preventing any AC emergency on a hot day is worth having the regularly scheduled service. We will continue to have Jaguar out to service our A/C and heater. Highly recommend their services. read more

Fast and responsive!!! I made a project on cleaning my furnace and tuning up through Yelp, and jaguar heating & air booked me in fast and came the next day. Did a great job on our furnace cleaning and tune up. Definitely will use them again!! read more

Honest people with competitive prices. We got the best quality HVAC they offered and they were quick to install.

The person who came out for the estimate, Jeff, was very nice and was great at answering all my questions.

My Nest had suddenly told me it couldn't detect power to it and for the life of me, I couldn't figure out what happened or how to fix it. Fun times in December to not have heat! Thank goodness for space heaters. Jaguar was highly recommended as being fairly priced, responsive, and these were all points that made me reach out to them, and that I would certainly vouch for! Response time to my inquiry was very quick and I was able to set up an appointment same day with a time window given, and upfront that the cost was $79 for diagnosis and waived if repairs were needed. Jeff texted me to ask if he could stop by earlier than expected since he was in the area, and aptly diagnosed the issue and fixed it to prevent it from happening again in the future. He was SO nice, clear in what happened, I most appreciate that it was straightforward, very fairly priced, and no hard sell on anything! Turned out to be a fuse replacement just needed to be done. HVAC issues are certainly not great and as a newer homeowner, I was lightweight freaking out about what this could run me (I tend to worse case scenario in my head haha) and finding a reputable place that I could trust. I'm honestly so glad I went with Jaguar. I'm slowly adding to my list of folks to turn to when I need it for house maintenance that comes up and Jaguar is definitely added to that list!!! read more

Our HVAC broke during the first hot week of the year. My wife was 7 months pregnant and we were supposed to host our baby shower in just one week. We solicited several quotes from local service providers. Mustafa from Jaguar provided me with multiple competitive quotes. We ultimately selected a Bosch package that was a massive upgrade over our previous unit. I asked Mustafa to get us on their schedule ASAP and, to our surprise, he was able to install our new unit the day before our baby shower. We were beyond thankful. We can't recommend Jaguar enough. Many, many thanks to Mustafa and his team who made sure our baby shower went as planned! read more

Amazing service and repairs were completed quickly! Response time was great and I would definitely recommend!

They are awesome in every way - fast in response - you can even book an appointment online!

Responded to my quote request very quickly and actually gave a quote as requested unlike some other companies that won't provide a quote. Came out to the house next day and did a great job for a very fair price. For sure will be using them from now on. read more

Aldrin was able to come the day after I called about our 21 yr old AC. It was making a rattling noise at a high point of the day. Aldrin was professional, knowledgeable and thorough. He even changed out our house filter with a new one we had on hand. He was able to diagnose the issue and with a simple part replacement gave our AC unit a longer life. He also gave advice on our specific unit and things to watch for in the future. We feel so lucky to have found Jaguar Heating & Air, especially Aldrin! read more

Had all my duct work replaced after flooding under my home over the winter. Got several quotes. They offered a superior replacement product at a good price. Everything has been working great. The big familiar names that bombard you on the radio and mail ads have nothing on these guys. read more

Even though we did not end up getting their service, they were very helpful and courteous in coming out and getting us a quote and explaining what they were doing. read more

Another round of awesome from from Jaguar Heating & Air. Installed a new HVAC system for us last fall, returned a couple days ago for our first follow-up, including a tune-up for the upcoming summer of valley oppression. Jonathan called prior, asked if was cool to arrive a touch early (indeed it was), and was in and out of here like nothing ever happened. Super nice guy, super happy customer. Thank you! read more

Alec and Siam did a terrific job cleaning the air ducts in my home. They gave me helpful tips about potential issues as well. They were respectful of my time and let me know when they were on the way. I was happy that they were able to come early at my convenience. They kept a safe distance and followed approximate Covid-19 safety protocols. I look forward to continuing to have Jaguar Heating & Air keep the air flowing freely & cleanly for years to come. Go Jaguar! read more

One of the best contractor/maintenance experiences over the half century I have lived. When you do something do it well, and do it with concern and integrity. Fantastic business model. It must come from the top down. Peter is a true professional in every sense Deb B read more

Great customer service at very reasonable prices. Same day appointment and technician was friendly and knowledgeable.

AC unit failed to work later afternoon. Booked an appointment online for next morning. Jeff came on time and quickly identified the issue and made the repair. This is not the first time I use their service, but I am still greatly impressed by their ability to resolve issues quickly each time. Would highly recommend them to anyone in their services areas. read more

I had a frozen AC coolant pipe. The next morning, I sent a message to Jaguar around 6:30 am, over an hour before they officially open for the day. Jaguar responded within 10 minutes and was able to show up later that morning. Mustafa was incredibly friendly and professional. After I shared the symptoms, he began his inspection and quickly identified the issue, including sending pictures through text. He fixed the problem and checked the entire system for potential other issues. He was open and honest without any attempt to upsell additional repairs or services. The AC works great, just in time for the 104 degree heat. I'd definitely recommend Jaguar. read more

Esteban was on time, professional and efficient. He installed 2 thermostats in my home. Had some difficulty with the thermostat downstairs. He went to the attic without a fuss and got it going. Very happy with the value and service from Jaguar. Thank you Esteban. read more

Thank you Mustafa! Great service, honest, knowledgable, professional and helpful. You got our AC/Thermastat up and running in no time! We will definitely be repeat customers and sign up for your maintanence program. Would definitely recommend, i have referred them to a few friends already! Best to you and your team! Be well and stay safe as you provide an essential service to our community. -Tina read more

I was referred to Jaguar by a local HVAC company for assistance with a failed Nest installation. I reached out to their provided contact and was connected with Melissa, who was lovely to speak with. She was patient and understanding with what I needed done. Right off the bat I knew I would be getting good customer service with Jaguar. Husam, who was the serviceman that came to my home to assist with the installation was wonderful as well. Unfortunately, it was determined that my home used a unique control board/panel that isn't compatible with the Nest. He was a gentleman. He was patient with my questions (several repeated questions...) and explained thoroughly why it wasn't compatible and presented me with other options without me feeling any sort of pressure. Overall, even though we weren't able to get much accomplished (out of Jaguar's control), they've provided excellent service from the get-go. Side note: Hasam also wore one of those shoe net things to keep my floor from getting dirty, so that's a plus.. a lot of servicemen from different companies don't wear those.. read more

I called & they answered without delay. This is a company to be trusted! Nothing feels better than knowing your air conditioner has been serviced right ! read more

Great customer service. Highly recommend. Identified problem and replaced the parts needed on a AC/Heater unit. No pressure on upgrading or replacing entire 20+ year old AC/Heater unit. Traced back the issue into the house attic where the main unit is located. Jeff was my technician. Text messages for confirmation and ETA on day of service. read more

I strongly recommend any family within Jaguar's service area give them the first chance to earn your business. Specific thanks and props to Hasan and Mark. Over the weekend I had a few 5 Star Yelp companies come out to provide me a quote for repairs I needed done to my HVAC. Hasan came to my home on Sunday afternoon to do the on-site service check. He was the first who actually took time. Who actually took things apart in order to provide my wife and I a thoughtful assessment of what repairs were needed. I highlight the integrity of Hasan because we had one previous unscrupulous person come out and within a minute. No exaggeration, within a minute tell us our HVAC unit needed to be completely replaced. He rattled off a series of numbers that ended with him saying we were looking at $11,000 but he would give is a break and complete the work for $10,500. It was clear he thought me a fool. Hasan on the contrary advised me since it was Sunday. He needed to confirm prices on parts and would call me first thing in the morning. He also advised that because we have a late model HVAC that we should be prepared to replace the system in coming 2-3 years. So this morning. After Hasan provided me the quote - which I gave a green light to. He had Mark from the sales department call me. Mark was great as well. He walked me through SMUD rebates we could take advantage of as part of packages he could put together specific to the square footage, total stories and location of our house which gets plenty of shade. At no point did I feel he was upselling me. Instead he asked what our plans were for the home. Then framed top of the line vs other mid-level systems being mindful to add they provided opportunities for 0% interest financing through Wells Fargo. Hats off to Hasan and Marc. If you want to do business with folks with integrity. Do yourself a favor and hit up "my guys" at Jaguar Heating and Air. They'll take care of you. read more

Great job by Jaguar Heating and Air. AC went out on a very hot day Saturday afternoon. Called Jaguar Heating and Air and they had a technician there Monday morning who got the system up and running and it's working better than ever. While I hope I'll never have to call them again they are my go to heating and air company. read more

Prompt, knowledgeable, and honest, Jeff figured out what was wrong and got everything functioning again very quickly. Very pleased with hiring this company, I believe you will be as well. read more