David is an artist!! He always go above and beyond what I asked him to do for me. Thank you so much…read moreDavid for all you do.

My intent was to bring a bracelet that was old and sentimental in to have the clasp repaired and…read moresome of the links removed. The young lady who assisted me was helpful and clear about what needed to be done and I received an invoice that I would be paying when I picked up when I went to pick up the bracelet, the owner, Dave informed me that they could not repair the clasp. He proceeded to charge me the full amount that was quoted for both repair and link removal. When I questioned him, he became very disrespectful and rude and short tempered. He ended up discounting after lengthy conversation and he grabbed my card out of my hand to make payment. Although I support small businesses, I will never go back again to this store, the owner exhibits a lack professionalism that should be present, regardless of the size of the store or organization.

Wonderful experience here. Very happy with the service and the price…read more I needed links taken out of a new watch and needed to fix a screw down crown that was stripped by the last jewelry store that changed out the battery. They were able to take care of both very quickly for me for $30. Very friendly and very welcoming store. Incredibly beautiful jewelry as well, with quite a large and diverse selection if you are in the market. I was looking at everything while I waited and thought they had excellent taste in their selection of merchandise.

DO NOT COME HERE THE OWNER IS OVERCHARGING FOR REPAIRS…read more I saw the good reviews on here, so I came here today and brought my late grandmothers old watches to be repaired. One watch wasn't working at all and the second one just needed to be cleaned on the inside to get it to start working. Mr Kim quoted me 495.00 to repair the broken piece in my grandmothers watch, and quoted me 150 dollars to clean the inside of the other watch. He said the broken watch is very old and they don't make the parts anymore. Indeed it is from about 1935 but I was not expecting that price. I was shocked at the price he quoted me. I called my normal jeweler, Naranjo jewelers off of Hoadly road and they have a watchmaker that repairs their watches who comes in a few days a week. Today was one of the days he comes in. I left the broken watch with them and they called within 4 hours and quoted me 180.00 to repair the broken piece. That is quite a difference. The only thing that needed to be replaced was this circle piece that snapped on the inside of the watch. I asked Naranjo why the price is so different and they said I honestly cannot tell you because it's a very easy fix. If you need a watch repair please skip over this place and call NARANJO JEWELERS. They are another small jewelry/repair place and they are the most honest and sweetest people ever. Do not trust K Watch. Very disappointed.

I had taken my clock movement to other shops before finding Sam and was disappointed that the…read moreissues were not resolved. As others have said, Sam is the consummate professional. He makes house calls and got my family's nearly 100 year old grandfather clock running superbly. He patiently explained every step of the process - from replacing parts to why the malfunction occurred. Cannot recommend Sam highly enough! Very fair prices as well!

My husband and I have received a superb service by Sam's Clock Repair. Sam came to our house to…read morecheck our grandfather's clock that belonged to my mother in-law, and the clock was not chiming nor was it keeping a time for quite some time. However, Sam brought it back to life for us and now the clock is ticking on time and chiming my favorite Westminster chime. Since we knew how old the mechanism or the heart of the clock, we were happy to have Sam get a new mechanism for our clock. Sam has an outstanding customer service, and he is very diligent about his work. Repairing a grandfather clock requires lots of patience and we don't have that nowadays. We trusted as he repaired the grandfather clock that belonged to my brother-in law. It's hard to find such an honest clock repair and we defiantly recommend his business. Now our Clock is running on time.

I recently had another round of several gold pieces repaired. I had a total of 7 pieces repaired…read morefor a total of $45. The repairs were great and barely noticeable. This meant a lot since a couple of the pieces had sentimental value. I will be taking an antique Elgin (my mom's) and pocket watch (my grandfather's) in to Olga because she is the only one I trust with these heirlooms. Olga also had a pair of ruby, diamond and sapphire earrings that match a ring I have had for over 15 years. I have been searching for earrings that match this ring ever since I got it. Olga carries pieces that are estate finds and antique settings so she had just the earrings I had been searching for since 2001!! I will never use another jewelry store as long as Olga is around!!

I needed to resize my friend's ring ASAP for her surprise engagement. Olga got it done for me in a…read moreday! It looked great, couldn't even tell it was resized. It looked better when I got it back than when I gave it. She was incredibly helpful and nice. Thank you! :) I will definitely come back.

I absolutely love my stackable Sylvie ring!!! It is a beautiful mix of marquis and round diamonds…read more I've gotten so many compliments! Bobby was amazing. From helping me choose the perfect "index finger" ring and being patient because I tried on SO MANY different pieces! I had the best time in his store and even made a wish list. I can't wait to go back!!!

I had old earrings that were too long to be worn regularly. Morva helped me find new earring backs…read morethat were more modern and flattering, but smaller. They returned my original gold clasps and gold stems of the earrings that were not used. Very honest. The earrings turned out wonderfully and now I have a jeweler I will use again. Thank you!

Very grateful that Neda was able to help me fix the band on my husband's favorite everyday watch!…read moreQuickly had it ready in 2 days right before Christmas for a very reasonable price. The original band was a tan leather and she completely upgraded the feel with this beautiful cherry-burgundy band.

I have done business with hundreds, if not thousands of businesses in my life, and Neda Jewelers…read moreabsolutely ranks in the top 1%. I have had over 50 items serviced there in over a 6 month or so period, and I could not be more pleased with every repair. The work is always done promptly, with expert craftmanship. Additionally, Fairy Chinisaz, the owner, is always an absolute pleasure to interact with. She, as well as the clerk that is always there, never fails to greet me with a wide smile and pleasant demeanor. Lastly, their prices are unbeatable!! I literally look forward to every encounter!! Rudy Gibbs, Totally Satisfied Customer!!

Came in day after Christmas 2025 to return a few items. I've shopped in the store numerous times…read moreover the years and wish there was a closer location because of traffic. I'm in the Springfield area. The store offers a wide range of clothing items and novelty goods. Customer service is always nice but it can be difficult to find an associate to assist sometimes. The cashier/checkout/customer service "bull pin" is centrally located in the middle of the store. My return was easy enough although I think their computers were a little slow during my visit.

Right now,I can't recommend ordering online with the option to ship to me from Duluth. Why? Because…read morethey use a second rate company like Veho to do their delivery services.i ordered 2 items,they shipped on the 18th. Were supposed to be here on Monday/Tuesday.were.in Alexandria..they were then sent to Savage md,where theyve now set "delayed" since then..no one can tell me why they're delayed or even why they were sent to MD to begin with. Duluth won't do anything about it until the 2nd if they don't arrive by then... Why if you want to stay ahead of the competition do you use second rate delivery services,when they've already had numerous complaints and poor ratings......?