David is an artist!! He always go above and beyond what I asked him to do for me. Thank you so much…read moreDavid for all you do.

My intent was to bring a bracelet that was old and sentimental in to have the clasp repaired and…read moresome of the links removed. The young lady who assisted me was helpful and clear about what needed to be done and I received an invoice that I would be paying when I picked up when I went to pick up the bracelet, the owner, Dave informed me that they could not repair the clasp. He proceeded to charge me the full amount that was quoted for both repair and link removal. When I questioned him, he became very disrespectful and rude and short tempered. He ended up discounting after lengthy conversation and he grabbed my card out of my hand to make payment. Although I support small businesses, I will never go back again to this store, the owner exhibits a lack professionalism that should be present, regardless of the size of the store or organization.

Ossama was very helpful and knowledgeable.. this was the third jewelry store I had been to. He was…read moreable to help me pick out the perfect piece .

The owner is so disrespectful that jewelry is so cheap I bought earrings and necklace and had them…read moreboth fixed three times and they didn't honor their jewelry or give me a refund or even an upgrade they are very disrespectful they are fast talkers the lady and the owner please do not do business here This is very unprofessional place they will say anything for a dollar and the jewelry is so cheap

DO NOT COME HERE THE OWNER IS OVERCHARGING FOR REPAIRS…read more I saw the good reviews on here, so I came here today and brought my late grandmothers old watches to be repaired. One watch wasn't working at all and the second one just needed to be cleaned on the inside to get it to start working. Mr Kim quoted me 495.00 to repair the broken piece in my grandmothers watch, and quoted me 150 dollars to clean the inside of the other watch. He said the broken watch is very old and they don't make the parts anymore. Indeed it is from about 1935 but I was not expecting that price. I was shocked at the price he quoted me. I called my normal jeweler, Naranjo jewelers off of Hoadly road and they have a watchmaker that repairs their watches who comes in a few days a week. Today was one of the days he comes in. I left the broken watch with them and they called within 4 hours and quoted me 180.00 to repair the broken piece. That is quite a difference. The only thing that needed to be replaced was this circle piece that snapped on the inside of the watch. I asked Naranjo why the price is so different and they said I honestly cannot tell you because it's a very easy fix. If you need a watch repair please skip over this place and call NARANJO JEWELERS. They are another small jewelry/repair place and they are the most honest and sweetest people ever. Do not trust K Watch. Very disappointed.

Went out of business early twenty twenty five, closed up at 435 onedale boulevard. But mr.Kim was…read morevery nice and did great work

I had taken my clock movement to other shops before finding Sam and was disappointed that the…read moreissues were not resolved. As others have said, Sam is the consummate professional. He makes house calls and got my family's nearly 100 year old grandfather clock running superbly. He patiently explained every step of the process - from replacing parts to why the malfunction occurred. Cannot recommend Sam highly enough! Very fair prices as well!

My husband and I have received a superb service by Sam's Clock Repair. Sam came to our house to…read morecheck our grandfather's clock that belonged to my mother in-law, and the clock was not chiming nor was it keeping a time for quite some time. However, Sam brought it back to life for us and now the clock is ticking on time and chiming my favorite Westminster chime. Since we knew how old the mechanism or the heart of the clock, we were happy to have Sam get a new mechanism for our clock. Sam has an outstanding customer service, and he is very diligent about his work. Repairing a grandfather clock requires lots of patience and we don't have that nowadays. We trusted as he repaired the grandfather clock that belonged to my brother-in law. It's hard to find such an honest clock repair and we defiantly recommend his business. Now our Clock is running on time.

I needed to resize my friend's ring ASAP for her surprise engagement. Olga got it done for me in a…read moreday! It looked great, couldn't even tell it was resized. It looked better when I got it back than when I gave it. She was incredibly helpful and nice. Thank you! :) I will definitely come back.

Olga was wonderful in helping me purchase a baby bracelet for my new grandson for Xmas. Also…read moreengraving was beautiful and free. She called me when it was ready to pick up. I was stuck in traffic and she said she would wait for me to get there as she knew I was leaving the next morning (4am) for our trip to Savannah. Thank you Olga for your amazing work and professionalism.

I absolutely love my stackable Sylvie ring!!! It is a beautiful mix of marquis and round diamonds…read more I've gotten so many compliments! Bobby was amazing. From helping me choose the perfect "index finger" ring and being patient because I tried on SO MANY different pieces! I had the best time in his store and even made a wish list. I can't wait to go back!!!

I had old earrings that were too long to be worn regularly. Morva helped me find new earring backs…read morethat were more modern and flattering, but smaller. They returned my original gold clasps and gold stems of the earrings that were not used. Very honest. The earrings turned out wonderfully and now I have a jeweler I will use again. Thank you!

Very grateful that Neda was able to help me fix the band on my husband's favorite everyday watch!…read moreQuickly had it ready in 2 days right before Christmas for a very reasonable price. The original band was a tan leather and she completely upgraded the feel with this beautiful cherry-burgundy band.

I have done business with hundreds, if not thousands of businesses in my life, and Neda Jewelers…read moreabsolutely ranks in the top 1%. I have had over 50 items serviced there in over a 6 month or so period, and I could not be more pleased with every repair. The work is always done promptly, with expert craftmanship. Additionally, Fairy Chinisaz, the owner, is always an absolute pleasure to interact with. She, as well as the clerk that is always there, never fails to greet me with a wide smile and pleasant demeanor. Lastly, their prices are unbeatable!! I literally look forward to every encounter!! Rudy Gibbs, Totally Satisfied Customer!!

Came in day after Christmas 2025 to return a few items. I've shopped in the store numerous times…read moreover the years and wish there was a closer location because of traffic. I'm in the Springfield area. The store offers a wide range of clothing items and novelty goods. Customer service is always nice but it can be difficult to find an associate to assist sometimes. The cashier/checkout/customer service "bull pin" is centrally located in the middle of the store. My return was easy enough although I think their computers were a little slow during my visit.

Right now,I can't recommend ordering online with the option to ship to me from Duluth. Why? Because…read morethey use a second rate company like Veho to do their delivery services.i ordered 2 items,they shipped on the 18th. Were supposed to be here on Monday/Tuesday.were.in Alexandria..they were then sent to Savage md,where theyve now set "delayed" since then..no one can tell me why they're delayed or even why they were sent to MD to begin with. Duluth won't do anything about it until the 2nd if they don't arrive by then... Why if you want to stay ahead of the competition do you use second rate delivery services,when they've already had numerous complaints and poor ratings......?

Stopped in while I was at the mall to get a watch band resized. I inquired as to the price knowing…read moreabout what it should cost. I was quoted $36.99. More than double or triple what it should cost. And they weren't going to budge. I went across the corridor to Elite Jewelry where they did it for $10. Nice folks too. Shaws is now officially on my price gouging retailer list and reinforces the notion of shopping online. Saved almost 75% by walking 20 feet.