David is an artist!! He always go above and beyond what I asked him to do for me. Thank you so much David for all you do. read more

Ashby Jewelers - Custom Cufflinks by David - Jewelry Near Me - Manassas, Virginia

My intent was to bring a bracelet that was old and sentimental in to have the clasp repaired and some of the links removed. The young lady who assisted me was helpful and clear about what needed to be done and I received an invoice that I would be paying when I picked up when I went to pick up the bracelet, the owner, Dave informed me that they could not repair the clasp. He proceeded to charge me the full amount that was quoted for both repair and link removal. When I questioned him, he became very disrespectful and rude and short tempered. He ended up discounting after lengthy conversation and he grabbed my card out of my hand to make payment. Although I support small businesses, I will never go back again to this store, the owner exhibits a lack professionalism that should be present, regardless of the size of the store or organization. read more

I have worked with Ashby Jewelers for over 30 years and have grown to trust their products, their attention to detail, and especially their customer service. The owner, Dave has worked with me on several custom designs and custom wedding rings for three of my children and we have not been disappointed. Additionally, he has secured beautiful pearls for necklases for my two daughters, and have restrung them on a regular basis. If you are looking for a locally owned jeweler who has provided quality service and products to his customers in Prince William County for decades, ask for Dave and I am sure he will have what you are looking for. read more

Susan was able to modify my old enhancer that has a lot of sentimental value to fit on the bottom of a new solitaire and enhancer so I could still enjoy wearing it every day and not have to let it sit in a drawer forever. It's absolutely beautiful and I am extremely happy with the results. I would definitely recommend Ashby Jewelers! read more

Fairly stuffy and not a ton of selection - I wasn't sure what to expect based on their website, but it seems like their custom pieces are the heart of the business and they are beautiful. I was underwhelmed by the experience in this store as the only customer. I was also told that a diamond engagement ring will only increase in value while a lad diamond or moissanite will decrease. While I'm not sure how true this is (I've heard buying an engagement ring is like buying a car and loses value when you drive it off the lot), I wouldn't plan on selling this and that seemed like an odd thing to say, but perhaps it is a sales technique? While I did indicate interest in a few pieces, there were no offers to look closer/try on - which is fine, but a very different experience than I have had elsewhere. The cherry on top is that it was at least 75-80 degrees+ in the store (10 degrees hotter than outside) and we waited while a staff member wrote a few notes down about the stones in stock--within those 5 minutes we were visibly heated and sweaty--waiting anxiously and wanting to leave. Not the best experience, an odd conversational exchange, and I would say that the selection is more geared to an older audience. I didn't feel welcomed/appreciated here. read more

Ashby Jewelers is our go-to place for jewelry and jewelry repairs. David and his staff are consistently professional, courteous and knowledgeable. We consider this little shop to be one of the gems that makes Old Town so special. read more

We made a few visits to Ashby Jewelers, planning how we could customize a wedding band for my unique engagement ring. David was always so patient, kind and very helpful with his extensive knowledge! We ended up ordering a simple gold band and modifying my opal ring to fit the band underneath. I couldn't be happier with the outcome! We definitely recommend Ashby Jewelers to anyone and everyone seeking jewelry whether it be custom or on hand. The staff are so sweet and genuinely interested in helping you. My fiancé had requested a goofy engraving on my band which David was happy to do as well. It mentions tacos. (We are a little quirky to say the least). Thank you David and Ashby! You'll forever hold a special place in our love story! Lynn and Jeff White read more

Ashby Jewelers - Opal engagement ring with gold wedding band made to fit underneath large stone. - Jewelry Near Me - Manassas, Virginia

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Expert Who provide service with great care. Highly recommend visiting. On-site repairs!!!!!

I love going in here because David has such a deep passion for his work. This was one of the few places in the area that knows what moissanite is. My ring is beautiful. read more

I had to find a local jeweler after moving to Manassas from Alexandria. My husband needed to get his wedding ring polished and Ashby's was able to do it significantly lower than the jewelers in Alexandria (everything is more expensive the closer you get to DC!). This week, I took my diamond wedding band to get polished and not only did they provide prompt service, but it was also very inexpensive ($10 vs $60 at other jewelers). I also bought a watch while I was talking to the sales person and they offer battery replacement for free for the life of the watch...you can't get a better deal than that! The jewelry they sell looks to be of high quality (I am not sure how much they sell pieces for) and they also do custom work. read more

Went in to get an emerald and diamond engagement ring repaired because a piece of the setting holding one of the diamonds snapped. Owner gave me a bunch of reasons (like emerald was chipped) why he could only put it in a new $2,000 setting. The ring was custom made 40 years ago in rose gold and matches our wedding bans so I definitely wasn't interested in a $2,000 "repair." Couple of months later I tried Neda Jewelers on Mathis, Manassas. Been around since 1980. They repaired the ring perfectly in a few days and it is invisible. Cost less than $125. Go to Ashby if you need a fancy shop to gouge you so you can brag about the big price you paid. I prefer a shop I can trust., especially when I'm at their mercy on the real value of things like gems or jewelry. read more

David and Susan did a fabulous job working with my fiance' to customize a wedding band to fit a unique antique engagement ring. He had something in mind and so Susan worked with him over several months to customize something that would tailor fit the existing ring and maintain the vintage look. It is beautiful and I am thrilled. They were clear up front with cost and with time expectations. And, they are just sweet and wonderful to work with. Custom work is an art, I wouldn't use just anyone for this. read more

Friendly and efficient staff. Reasonable prices. I was in and out in 10 minutes for a watch battery change!

I recently ordered a ring form another jeweler online, which ended up being incorrectly sized. Instead of sending it back and paying extra postage, and to ensure that I had the correct sizing, I brought it to Ashby's. They were extremely friendly and courteous. The ring, silver, was sized up .75 in size, and was ready in six days, and it only cost $37.00. I will absolutely use them again... read more

Over the past several weeks I have been in the process of finding and purchasing an engagement ring (just the setting; I already have a diamond that I want to be set in the ring). I initially went to Ashby Jewelers to see how they could work with the design and price range I had in mind. The price they offered for the setting design that I wanted was much higher than I expected, so I continued my search and found a great setting at a great price (with the exact design I had in mind) at an online jewelry wholesaler. Before I purchased the setting (from the wholesaler), the manager at Ashby Jewelers (David Balboni) assured me that he would be able to set the diamond I already had in the setting I found online. So I purchased the setting, but when I went to back to Ashby Jewelers to get the dimensions of the diamond (so that the wholesaler could make the setting the right size for the diamond I have) the manager reneged on his assurance. He also refused to set the diamond in the setting I had purchased, and threw a bit of tantrum in front of me and my mother as we stood in the shop dumbfounded at his disgust in our choice to look elsewhere for a setting. It was unexpected and very unprofessional. Luckily, the online wholesaler was more than accommodating and I was actually able to save quite a bit of money by sending off the diamond I already had to the wholesaler so that they could make a perfect match with the setting. In my opinion business is business, and Ashby Jewelers refused my business to take the measurements of my diamond and to set the diamond in the setting I had chosen. I dont have much money and I wanted to get the most bang for my buck, but the individuals at Ashby Jewelers seemed to resent me for that. So they childishly refused my business. I would not recommend Ashby Jewelers to anyone, as it seems they have no sense of professional courtesy or what the notion of capitalism envelops. read more

This is a first class establishment! Carmin must have been having a personal bad day when she was there. Good prices fast service and friendly people!! read more

My fiance and I had 3 fair to poor experiences with mall jewelers. David, at Ashby, was a breath of fresh air! He stayed within our budget (we choose to spend slightly more) and ordered different diamonds for our choosing. He continued our diamond education (we had done some of our own learning) and helped us at each step in creating a simple ring that we love. Kudos for small/local business. read more