10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I came to Car Doctor for a simple oil change, and this was my first time visiting -- I was honestly…read morevery impressed. The staff was incredibly attentive, honest, and welcoming from the start. Even though it's a smaller shop, they have a comfortable waiting area with free coffee, snacks, and water, which was a really nice touch. They took care of my oil change and filter without an appointment and finished in less than an hour and a half. What really stood out to me was their honesty and generosity -- they even told me my next oil change would be free, which I've never experienced before. I've been to dealerships and many other auto service places around the Washington area over the past 20 years, and I can truly say this level of service is rare. This was my first visit, but based on this experience, they've earned my five stars. I'll definitely be coming back and highly recommend them!

Excellent experience. Owner Joe and son Mike could not have more honest and helpful. Moved here…read morefrom out of state and needed to find a reputable repair facility for my high mileage Ford Explorer. Was aware of some issues and repairs needed in order to register and pass inspection here in Maryland. (They are also an official inspection station) After inspecting my vehicle they guided me through necessary repairs and honest assessment options based on mileage and length of time I planned on owning this vehicle. I will certainly be a repeat customer and have also advised my daughter, who is a long time resident, to also use them. I came away thinking that I made a wise choice as to who I want to do business with.

Our car burns a lot of oil and we were going on a long trip today so I added oil, but I added too…read moremuch. I went to Bradley Liberty and their mechanic Ryan very thankfully squeezed us in right before we had to get on the road. They helped me with my issue and I am extremely thankful that Ryan helped us on such short notice.

Awesome business to deal with. Friendly, prompt service and reasonable prices. I strongly recommend…read moreto anyone in the area. I've gone there twice for state vehicle inspections, and the process has always been smooth and friendly.

I highly recommend this shop- my car broke down out of the blue and I went off a recommendation to…read morebring my car there and had a great experience. They were total pros and so easy to work with from beginning to end, and I appreciated that they did what they could to keep my bill low. I will definitely go back the next time I need repair work and would recommend to friends and family with no hesitation. It's great to have such a trustworthy place nearby.

This is where you should take your vehicle. Saeed and his service team go above and beyond to…read moreensure my Jeep is kept running beautifully. They are knowledgeable, friendly and keep all touch points clean, which is even more appreciated during this time of COVID. They've added measures to maintain social distancing and sanitize (with good smelling hand sanitizer!) to ensure everyone is kept safe. The location is convenient to drop the vehicle off and walk to metro, restaurants or shopping.

They did an oil change and completely messed up the wheel of our car right before a road trip.read more

Chevy Chase auto, I should have listened to my gut and declined the USAA stars facility. I dropped…read moremy vehicle with bumps and bruises from being hit. I picked it up and it is making noise. They are trying to say it is the brakes, however the vehicle was serviced by Chevy 2 days before I dropped it off.

all fine even tho it took forever. one part held up final repair for a week. i was very patient…read more apprexiated that it wasnt their fault. finally ready on weds. we went right over to get the car. after about 3-5 mins after driving it home the dashboard exploded with engine warnings. and wasnt driving well. took it back. was told they had to send to some calibration place in rockville to fix this hence adding yet another day delay i demanded that they deliver the car once fixed. she kept pushing that theyd pay for an uber. even until later that nite as if they had no delivery options. next day she said shed have "one of their porters" drop off car. clearly delivery WAS an option. they delivered it washed (and late) yet no inside cleaning. they had the car there all fixed except for that one part and knew i was losing patience. had they cleaned the inside i prob wouldnt b posting this neg review. proactive customer care makes all the diff

I have had my cars serviced here for several years.why is it that their estimation of how long a…read morerepair or scheduled maintenance is almost always late. I was in three weeks ago. I asked how long? He replied 2 hours. I was there for four hours. if they want a serious evaluation if their service why does each and every agent say that I should give a perfect "ten" to all the questions. last week I received a reminder that my evaluation was due and that it would reflect only on the one agent I interacted with. So why bother to say I was inconvenienced for two hours if the evaluation is only of the desk clerk? Somewhat intimidating for the client. I guess that is why you receive 2.5 stars out of 5.

DECEITFUL. They quoted me at $495 over the phone and then jacked up the price to over $700 when I…read moreshowed up to pick my car up. What an awful scam. I would recommend staying far away from this garage.

Still happy with the neighborhood garage and pumps. Friendly reliable service. Gas is on the high…read moreside but hey, its convenient.

Oil change went quickly and smoothly. Offers authentic, transparent advice for maintenance of both…read moreold,used vehicles and brand new ones! A drab task turned into a fun, pleasant experience.

great experience Javier did great I appreciate it I love the car I'm about to take it on. Argo's…read moretrip to Alabama and I'm pretty sure its gonna hold up it's a Honda

I want to highly recommend working with Itchan Okosun and manager Tammy at Ourisman Honda at…read moreBethesda MD. I had pulled some Honda dealerships in Central PA/MD area from my internet searches this week. Ourisman was on my list. They gave us a competitive price on the phone and she was very helpful, knowledgeable and personable saleswoman! Though the color we were searching for was not yet in that day this dealership let us know ASAP when/what was coming in the Honda Passport colors we were interested in! I highly recommend working with Ourisman's in MD for a new Honda today! Excellent response time/followup and competitive pricing. Be sure to stop in at Ourisman Honda!

Had body work on my EV6 recently. I really did a job on passenger side door and lower trim when I…read morehit a curb. The car now looks like new. The service was first class. Bonnie was terrific. I think they even did detailing on the car.

I work in insurance, and I work with body shops often. The work that was done on my car was fine…read more It wasn't A+ work, but it is fine. The work took about 1 week, and I know it was only about a 3 day repair. My tire went flat while the car was in their possession. They did put a new tire on for me. The location is very convenient because it is close to the Bethesda metro station.

Been well served by Bethesda Import Specialists for nearly twenty years and again today. As I said…read morebefore: It is very comforting to have knowledgeable mechanics you can trust, who are well organized, finish their work when promised, and do a great job. In addition to working on our cars in their shop, they have also provided really helpful telephone advice when we have been in a jam on the road - like when warning lights came on when we were on a road trip in Maine, or the time the ignition key would not turn. I highly recommend them.

Great service with no-nonsense diagnostics. We've taken our Volvo (only have owned Volvos and…read moreMercedes) to Mike's since I was a teenager. He's always accommodating and is even willing to look at the car with no charge. Can't beat that!